Earnings Labs

Snap Inc. (SNAP)

Q1 2020 Earnings Call· Tue, Apr 21, 2020

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Transcript

Operator

Operator

Good afternoon, everyone, and welcome to Snap Inc.'s First Quarter 2020 Earnings Conference Call. At this time participants are in a listen-only mode. After the prepared remarks, there will be a question-and-answer session. [Operator Instructions] This call will be recorded. Thank you very much. Mr. David Ometer of Investor Relations, you may begin.

David Ometer

Analyst

Thank you, and good afternoon, everyone. Welcome to Snap's first quarter 2020 earnings conference call. With us today are Evan Spiegel, Chief Executive Officer and Co-Founder; Jeremi Gorman, Chief Business Officer; and Derek Andersen, Chief Financial Officer. Earlier today, we made a slide presentation available that provides an overview of our user and financial metrics of the first quarter 2020, which can be found on our Investor Relations Web site at investor.snap.com. Now, I will cover the Safe Harbor. Today's call is to provide you with information regarding our first quarter 2020 performance in addition to our financial outlook. This conference call includes forward-looking statements. Any statement that refers to expectations, projections, guidance, or other characterizations of future events, including financial projections, future market conditions or the impact of COVID-19 on our business and on the economy as a whole is a forward-looking statement based on assumptions today. Actual results may differ materially from those expressed in these forward-looking statements, and we make no obligation to update our disclosures. For more information about factors that may cause actual results to differ materially from forward-looking statements, please refer to the press release we issued today, as well as risks described in our Annual Report on Form 10-K for the year ended December 31, 2019, particularly in the section titled Risk Factors. This information can be found in our other filings with the SEC, when available. Our commentary today will also include non-GAAP financial measures, and we believe that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends. These measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Reconciliations between GAAP and non-GAAP metrics for our reported results can be found in our press release issued today, a copy of which can be found on our Investor Relations Web site. Please note that when we discuss all of our expense figures they will exclude stock-based compensation and related payroll taxes as well as depreciation and amortization and non-recurring charges. At times in our prepared remarks, or in response to questions, we may offer additional metrics to provide greater insight into our business or our quarterly and annual results. This additional detail may be one-time in nature, and we may or may not provide an update in the future on these metrics. Please refer to our filings with the SEC to understand how we calculate our metrics. Lastly, in our effort to keep our team members safe each member of the call is dialed-in remotely. We hope everyone is staying safe and healthy during this time and we appreciate your understanding as we work through the call. With that, I'd like to turn the call over to Evan.

Evan Spiegel

Analyst

Hi, everyone, and thanks for joining our call. It's been a very difficult few months for the world, but we remain hopeful and optimistic about the future. As a team, we have been focused on doing our part to help as we all navigate this unimaginable tragedy. We are inspired that people are working together and staying home to save lives and it gives us added faith in humanity to see how deeply we all care about supporting one another during this time. The shared compassion we've all demonstrated towards one another during this crisis gives us confidence that we will all be able to find the right path forward towards a safe, healthy and positive future. At Snap, our first priority is the health and safety of our community, our partners and our team. We closed our first office in January and continued to close offices as COVID-19 spread around the globe. Our team has rallied around maintaining business continuity during this critical time and I'm in awe of how quickly our team adapted to this circumstances and continue to execute against our ongoing opportunities. We are monitoring the current situation daily and are working towards a best case scenario for a rapid recovery, while also preparing for a worst case scenario. Our team remains inspired and motivated despite the challenging circumstances because our product has never been more important in people's lives especially for helping close friends and family stay together emotionally, while they are separated physically. We are seeing sustained communication volumes on our service that eclipse the peaks we see during major holidays. For example, communication with friends increased by over 30% in the last week of March compared to the last week of January with more than 50% increase in some of our larger markets.…

Jeremi Gorman

Analyst

Thank you, Evan. We're pleased with our results for this quarter amidst a challenging and rapidly evolving global health crisis. And we continue to see significant upside and opportunity for our business as we support our community and advertising partners through this difficult time. In Q1, we generated total revenue of $462 million, an increase of 44% year-over-year and consistent with our year-over-year growth rate in Q4 of last year. We are confident that our business is well positioned for long-term success evidenced by the high revenue growth rates we achieved in the first two months of the quarter, as well as our continued growth in the final month of Q1. The global outbreak of COVID-19 has dramatically shifted the ways brands are thinking about reaching new audiences. While friends and families are physically separated from each other in their regular routines, Snapchatters are coming together virtually to maintain their friendships through visual communication, self expression and storytelling. Our sales teams have been focused on helping our brand partners craft thoughtful messages and create valuable experiences for Snapchatters during these difficult times. We are partnering with brands on how to best speak with the Snapchat generation and help them discover new products and services as they spend more time at home and online. We have identified many opportunities and we know that Snapchat is a destination where people will discover brands for the first time as the global health crisis changes their buying behaviors. With this understanding, our team has pivoted quickly to focusing our sales resources on categories that are best positioned in the current environment, such as gaming, home entertainment, ecommerce and consumer packaged goods, while also helping industries that have experienced outsized impacts to build long-term roadmaps to recovery. We have the opportunity to work closely with…

Derek Anderson

Analyst

Thanks, Jeremi. Our Q1 financial results reflect our priorities of growing our community, making focused investments in the future of our business and scaling our operations efficiently in order to drive towards profitability and positive free cash flow. As Evan mentioned earlier, our community grew to 229 million daily active users in Q1, with year-over-year growth accelerating to 20% up from 17% in the prior quarter. While we observe higher engagement in the final weeks of the quarter, as many in our community sought to stay connected and entertain from home. This has little impact on our Q1 results, as we calculate this metric using a daily average. As a result, we were already on pace to accelerate year-over-year growth in daily active users absent this impact, the accelerating growth in our community reflects the cumulative impact of improvements we have made to our application, which are contributing to higher levels of engagement and the sustained retention of new Snapchatters. The growth in our community continues to be broad-based with year-over-year growth rates accelerating on both iOS and Android platforms, as well as across each of our North America, Europe and rest of world regions. In North America, DAU grew by 10% year-over-year, compared to 9% in the prior quarter; in Europe DAU grew by 14% year-over-year, up from 12% in the prior quarter; in rest of world, DAU grew by 45% year-over-year compared to 36% in the prior quarter. We believe the accelerating growth of our community and an increasingly competitive market for attention on mobile clearly demonstrates the value of our differentiated platform. Q1 revenue was 462 million, an increase of 44% year-over-year, which is consistent with our growth rate in Q4, and just above the midpoint of our guidance range. The economic environment has become challenging for…

Operator

Operator

That concludes the prepared remarks for today's earnings call and we will now begin the question-and-answer session. [Operator Instructions] And our first question comes from Ross Sandler of Barclays. Please go ahead.

Ross Sandler

Analyst

Great. Congrats guys and happy to hear everybody's safe and sound. Question on the revenue run rate that you flagged for April, it actually looks pretty solid in light of what's going on broadly in digital advertising. So can you talk about the overall 2Q pipeline? Do you think you can sustain this mid-teens growth rate? And what about your category mix, or your DR mix gives you the kind of confidence that you can see these types of growth rates when a lot of your peers are seeing far worse and negative growth? Thank you.

Derek Andersen

Analyst

Hey, Ross, it's Derek speaking. I'll take the first part of that and then probably kick it over to Jeremi for the second part. I think one of the things that's important here is that we've got a challenging and rapidly evolving environment. So, a lot depends on, how the world and our governments manage this situation going forward, and how the macro environment reacts to that. I think as you pointed out, we're really pleased that the business has continued to grow under these conditions. I think that's a very big positive for the business. We're also cautiously optimistic that as we return to some sense of normalcy that we could see the business recover. And so we're cautiously optimistic about that. But I also want to point out, there's a lot we don't know. And so because of that, I think it's difficult to predict, with great confidence exactly what trends look like going forward. But in this situation, we really wanted to make sure that we were transparent and gave folks as much insight to how things are going today as possible. And I'll turn it over to Jeremi to handle some of these mix issues.

Jeremi Gorman

Analyst

Thanks for the question, Ross. And why are we well positioned, Snap at its core is a communication platform and that for our community to visually connect with their closest friends and family, something that's critically important as physical distancing remains. And while it's extremely challenging for the world to stay at home, it does accelerate the move to a digital economy where people are buying and discovering new brands. And given Snaps overall market share and share of those digital wallet, we do have a unique opportunity to increase our market share, as advertisers look for cost effective ways to advertise in this environment. To take advantage of that we've pivoted our sales teams and product teams to focus on categories that are best positioned in the current environment, such as gaming, home entertainment, ecommerce and CPG and continue to help industries that have experienced outsized impacts to build long-term roadmap to recovery with them as our partner.

Operator

Operator

Our next question comes from Rich Greenfield of LightShed Partners. Please go ahead.

Rich Greenfield

Analyst

Thanks for taking the question. When you think about Discover, I guess there's no doubt that you've got a lot more users using it, you put a lot more content, the algorithm is clearly getting better in terms of the quality of the content you're showing. But with TV sort of running out of content, with productions shut down. Seems like there's a pretty big opportunity for you to take TV ad dollars and that may be difficult during the current pandemic and what's happening to ad spend. But curious, you brought on Pete Naylor, his expertise is obviously stealing or taking TV ad dollars and bring them over to Hulu. Curious, like, what's the plan with Pete Naylor? Like, what are you actually trying to do? Or should we expect a meaningful increase in the amount of content on Discover as we head into 2021? And maybe just attached to that? I mean, I guess that's partly kind of from an advertising standpoint question for Jeremi. But I'm also curious from a content creation standpoint, do you have partners that are actually struggling to create content for Discover? I mean, I saw a Good Luck America the other day was shot from Peter's house. What is the kind of the content pipeline look like? Can you keep Discover robust during the pandemic? Thanks.

Jeremi Gorman

Analyst

Yes. Thanks for the question Rich. Video is absolutely a top priority for us as TV budgets migrate to digital, they typically move to places that carry some of the same advantages as traditional linear TV. And we've been investing in those things for a number of years. We are to your point investing in more curated premium Discover content, such as our lineup of Snap originals, as you know we introduced commercials, which are non-skippable for the first six seconds. And then importantly, we also have introduced new products that mirror the television format. So for instance, we now allow for longer video ads, including our standard 15 and 30 seconds, which is a complement to the six that we've had for a number of years. We bundled our curated Discover content in commercials into Snap Select, which allows brands to reserve within select Discover shows at predictable fixed prices, and we continue to invest in the team. You noted Peter Naylor and of course, with over 20 years of TV and video experience, he's just the most recent investment in the strategy. And we're thrilled to have him on board. But we've invested in both sales and product leaders from the video space for a number of years, and it remains critically important to us.

Evan Spiegel

Analyst

Hey, Rich. Thanks for the question. As it pertains to production, so far we've been really impressed by the innovative approach that our partners have taken including shows like Will From Home, which is a super cool quarantined based show from Will Smith. And our daily originals have continued production. Yes, as you noted, from home, but with really compelling content. There are some shows that are the non-daily originals and some of that production has been delayed. With our timeline today, if principal photography can resume in July, those shows will still release before the end of 2020. I think the way to think about the timing is really normal release volume through June, maybe slightly lighter release volume in July and August, and then more releases than usual in the fall. So that's really how we're thinking about production. But overall, our partners have really risen to the challenge in an incredibly impressive way. And that's driving a lot of the engagement that we're seeing.

Operator

Operator

Our next question comes from Heath Terry of Goldman Sachs. Please go ahead.

Heath Terry

Analyst

Great, thanks. Really appreciate the level of detail here. I was wondering if you could give us a sense of just how you seen the profile of your advertisers of all from mid-March through the first few weeks of April. I would imagine, there's a lot more behind that that shift from to 15 to 25, and then, 15% that we've seen. Just in terms of the verticals that they represent the mix of brand versus response. And then, particularly, how you've seen pricing and participation density in the auction evolved. And then, maybe more specifically, what you've seen in your app download business and I know you’ve referenced direct response several times, curious, how much of that that direct response app download is representing. And then, within that, you've referenced a few times the goal based advertising, the return on advertising success platform that you've launched. What kind of adoption are you seeing there? And has it brought any new types of advertisers or profile of advertisers to Snap that you that you've seen before? Appreciate any level of detail that you can share there?

Jeremi Gorman

Analyst

Sure. Thanks for the question Heath. Like everyone, we're hearing from advertisers that the global outbreak has dramatically shifted the way that they're thinking about marketing. Some have paused while they're rethinking their messaging and others are cutting funding to save jobs. It's a tough time for the industry. But we are very fortunate to have a well diversified business across both brand and VR, which is exactly what you mentioned. In fact, VR now accounts for over 50% of our overall revenue. And with that, always our business has been incredible for us during this time. Right now, we're focused primarily on the partner needs and helping them craft thoughtful messages and create valuable experiences. We talked a little bit about the sales teams pivoting, and they've done that. And to your point, app is one of the areas in which we are seeing this level of success. That includes apps that are about in home entertainment, apps that are about gaming, apps that are about at home fitness, and really anything that you can do, when you do not need to physically leave your home. We've seen extraordinary success there, ecommerce and down the line on the app installed features. When we look at the launch of our return on ad spend opportunities and what we've built, we've consistently innovated towards lower funnel goals like return on ad spend because it allows advertisers to see stable results and scale with confidence. Once advertisers join with us, they continue to retain and grow. And that again, has also been incredibly helpful here. In addition, it's still early but we're working with our sophisticated advertising partners to build out our return on ad spend offering, which is in beta, but it shows promising early results. And then lastly, when we look at our row as platform, it's really just one of a whole suite of features that we continue to develop for the most sophisticated performance driven advertisers in the world. Even in just the past few weeks, we've been testing new products such as worldwide targeting advertising, split testing and improvements to dynamic ads, and our sales team will continue to grow our capabilities to learn and help advertisers achieve the best ROI possible.

Operator

Operator

Our next question comes from Mike Levin of Pivotal Research Group. Please go ahead.

Mike Levin

Analyst

Thanks for the question. And great results guys. Jeremi, if you could talk a little bit more about why you feel the direct response product is doing as well as it is, I mean, is some of this just the fact that the platform is a bit more nascent than some of your competitors, because the growth rates are fabulous. That, and obviously partners and a lot of advertisers are struggling right now. So I'd love to hear more about initiatives, aside from just the categorization focus that your team is doing so that you can be better positioned to come out on the other side of the crisis in the stronger position.

Jeremi Gorman

Analyst

Yes, thanks for the question, Michael. Specifically, we have many strength of which -- the most important of which is our large growing and unduplicated audience. We've been focusing for years on improving measurement, ranking and optimization to drive the relevance and deliver ROI. We're changing and building out our sales and marketing structures to support the needs of our advertising partners and continue to create the innovative ad experiences around video and augmented reality that deliver the real business value. And I think most importantly, we are really doubling down on that unique and unduplicated audience, which gives us an inherent advantage at scale. And as we look at our app advertisers, as we talked about at home advertisers, all of this is really just an acceleration into an economy that the [snapshot] [ph] generation has been adopted - has adopted for years, which is the digital economy. So we're feeling that as a very, very strong tailwind for us right now.

Operator

Operator

Our next question comes from Mark Mahaney of RBC. Please go ahead.

Mark Mahaney

Analyst

Great, thanks. Two questions. I want to ask about any learnings you've had from gaming -- games that are being played on the side that you threw out some metrics, you disclosed some metrics about seeing a surge in activity, you've had games kind of integrated into the platform for about a year. But I'm sure there's been a reason -- clearly there has been a recent surge, any learnings from that about whether that makes you more constructive on the game's outlook on Snap or things you need to do differently? And then just briefly, talk about India, and you called it out is one of the international markets that you seem to be getting some good traction. Just talk a little bit more about learnings from that market that's an unusual one, I think for Snap given its history. So just what you've learned from there and whether you think that kind of success that you may be seeing there, how replicable that is in other markets. Thanks.

Evan Spiegel

Analyst

Thanks Mark. Yes, it pertains again, really exciting to see the accelerated adoption there. I think this also validates our strategy to build games around playing with friends, because I think that's especially relevant during this period of time, people want activities to do together. And so our games platform allows people to play at the same time as they're talking and chatting and hanging out together. So, we released five new titles, we're learning a lot, title by title and rolling that back into updates and new releases. So lots of learnings going on. Of course, it's very early but we have seen acceleration given this period of time, including from folks who are discovering games for the first time and playing with their friends. So that's certainly exciting in terms of development of our games platform. As it pertains to India, it's definitely a market we're really excited about and investing a lot into. One of the things that we've seen really work well there has been really think custom and culturally relevant augmented reality experiences and increasingly more content. So we're definitely investing in evolving the product for India specifically. And one of the things we've been happy to see is that people that are have really embraced talking visually, there's this fluency with visual communication that's really exciting and that bodes well for our future growth in India.

Operator

Operator

Our next question comes from Stephen Ju of Credit Suisse. Please go ahead.

Stephen Ju

Analyst

Thanks very much. So Evan, I think you shared some specific commentary about what your users are doing on the app right now. And maybe this is a bit early, but consumer habits are changing as we speak. So, what do you think you can do to ensure that the lift that you're seeing in terms of users and engagement will continue to work in your favor? And, Jeremi, I think in the past the Olympics have been a positive catalyst for you guys. But the business has since grown pretty significantly around that type of spend. So with the Tokyo Olympics being postponed into next year, I mean, we have to think about what that budget that was earmarked is going to do so any thoughts or feedback from your partners in terms of where that budget is going to go? Thanks.

Evan Spiegel

Analyst

Hi, Steve. This is early to -- I think that's where the long-term engagement patterns will land. But what we're really paying attention to are the structural changes that you alluded to. So one of the examples here, I think, is around augmented reality. One of the things we've been really investing a lot in this transition from augmented reality being something that's entertainment based something that provides increasing utility. And we believe that that transition has been accelerated by this crisis. And I can give an example beauty companies spend a huge amount of time and money with trialing and testing their products. And we really believe that due to concerns about transmission, it's become a business imperative to evolve the testing paradigm and move that to technological platforms like augmented reality. And so I think that's one example of the structural changes we're seeing in terms of behavior. So we're really excited about what that means for augmented reality. And in general, across our platform, people are adopting more of our products using the forum. So believe that we'll provide a tailwind, it's just too early to say what that will look like.

Jeremi Gorman

Analyst

Thanks. I'll take the second part of the question as it pertains to events. With the majority of our revenue being DR, we are less impacted by single events than we were a couple of years ago. Of course, we benefit from big brand new moments like the Super Bowl or Olympics or March Madness. But these events now have become more of a bonus on top of our steady self service business into which we've invested heavily by focusing on the ROI measurement and optimization that we talked about earlier. That puts us in a strong position to continue to win always on budget. Whereas experimental and event budgets are always the way to test and learn any platform, we've moved largely out of that bucket. Once advertisers try our platform, they discover meaningful ROI and strong results. This is evidenced by the doubling of our funds from 2019 to 2020. And we simply become a core part of the fabric of the media strategies for brands and agencies worldwide independent of events or experiment.

Operator

Operator

Our next question comes from Brian Nowak of Morgan Stanley. Please go ahead.

Brian Nowak

Analyst

Great. Thanks for taking my question guys. I've two, just the first one, maybe help us out a little bit on the type of growth you're seeing in April. How do we think about the growth in the direct response business? There seems to be really strong compared to the non-DR business in that quarter. So in the month, so what are you seeing sort of Dr non-DR in April. And then I guess the strength of DR really isn't surprising to a lot of people on this call. Maybe talk to us a little bit about how big app installs have been within that as a big driver of it. Another examples of ecommerce, we're really seeing strength in Dr? Thanks.

Evan Spiegel

Analyst

Hi, there. We can have Jeremi fill in some of the details about some aspects of this that are working really well. But what I would say is, obviously, we built this very big DR business and that's really an important driver of the growth in this moment. And if you go back a couple of quarters where we talked about last year with our growth being driven by the build of this always on business. And I think what you're seeing is that starting to pay off for the business today in terms of us having built this big DR business and become more of a core part of people's buying. And as Jeremi just mentioned, the doubling of the upfronts year-over-year really tells you that in addition to a very solid DR business, we're becoming more of a core part of folks always on business. So, Jeremi, I'll let you take over in terms of talking about this specific aspects that that are working.

Jeremi Gorman

Analyst

Yes, absolutely. Thanks for the question. And as mentioned before, app install is absolutely an important part of the growth that we're seeing with a steady always on businesses because they are getting the ROI that they seek by focusing on and being able to bid on down funnel activities such as goal-based bidding for app installs or bidding for people who are completing videos, and so on and so forth. And that benefits all app install advertisers as well as all of our DR advertisers. And to be honest, in this time, advertisers are really looking for ways to make $1 go further, and we have efficient pricing. And we are a great place for advertisers to come in to get the return on ad spend that they're looking for and the same amount of impressions that they would get for that same dollar elsewhere, which is really exciting. And then in addition to that, the trends that we just see in the overall space have been really helpful for us, as we talked about with mobile outpacing desktop, video outpacing non-video and direct buying outpacing TV. All of those advertisers are seeing success on the platform very much including app install.

Operator

Operator

Our next question will come from Eric Sheridan of UBS. Please go ahead.

Eric Sheridan

Analyst

Thanks so much, maybe two questions if I can, both follow ups. Jeremi, is it possible to get a better understanding as price per impression is dropped in March and April, as a function of sort of budget decisions by advertisers? Are you seeing new advertisers come in or new categories wanting to engage with Snapchat as a result of sort of the return on ad spend dynamic you laid out both in your script and in some of the interests tonight want to understand that dynamic a little bit better. And then Derek, how should we think about some of the investments that are being made over the short-term against your long-term profitability goals. Are the sort of pull forward of investments to take advantage of the opportunity you find yourself in? And there'll be a smoothing out of the investment certain longer duration periods, or is this sort of a new level of investment you want to call out for investors? Just want some clarity around both. Thanks so much.

Jeremi Gorman

Analyst

Sure. Thanks for the question. I'll take the first part here. As I mentioned, just in my previous answer, the price per impression has dropped. But and that is allowing both our existing advertisers as well as new advertisers to see highly performing advertising and really strong ROI. So while we are seeing new advertisers come in, we are actually really focused on growing the categories on which we've doubled down during this period such as gaming, home entertainment, ecommerce and CPG. But helping our industries that have outsized impact build long-term roadmap to recovery. I think the important thing is that with so much opportunity to earn market share in any vertical or any client types, including small businesses app install, ecommerce, CPG and let's continue the upside for us for me, despite market conditions facing our partners and we'll be here for them.

Derek Andersen

Analyst

Hi, Eric. Derek Speaking. Just to go further on the investment side. I think part of the backdrop here is that we have done a tremendous amount of work over the last two years to really make the cost structure here lean. We've done a lot of work to make our infrastructure extremely efficient. As our user engagement has improved, we've been able to hold the line and the cost per DAU by driving down our unit costs. And we've had relatively modest growth and the headcount and seen us really get smart about how to deploy the capital that we have invested in the business as efficiently and productively as possible. And put a lot of mechanisms in place to make sure that we can really ensure that we're getting a big return on the investment for the cost that we are investing into the business. I think we see a lot of opportunity at the moment. And so you can see that we're continuing to hire and invest in our talent base. We've been investing in marketing, to grow our advertising community, as well as our Snapchatter community. And so I think you can expect us to continue to do that to make sure that we're investing in the long-term health of the business. We are going to be prudent though, I mean, I think that you'll see us continue to look at growth rates and how the business goes and we'll be appropriately cautious. But we do want to make sure that given the strength of our balance sheet, given all the progress we've made on the cost structure and managing our operating cash flow higher, we want to make sure that we're cautious but that we continue to invest for the long-term so that we can continue to build on and sustain the momentum that we've built with our advertisers and our communities. So I think you see that and what you've observed this quarter as well and what we've indicated for Q2. Hope that helps.

Operator

Operator

Our next question comes from Justin Post of Bank of America. Please go ahead.

Justin Post

Analyst

Great. Thank you a couple on usage. You definitely see a surge in users in March and April in the Internet space. How does that translate to DAUs in 2Q? I know you're thinking about average for the quarter in that 239. But should that help into 2Q, how are you thinking about that? And then second, maybe from Evan, no secret TikTok downloads are up a lot. But your metrics look like they're really strong. Can you talk about what metrics you look at in that category? Is it discover time spend? Is it overall users or time spent on Snap? How do you think about that on the metric side? Thank you.

Derek Andersen

Analyst

Hey, there. It's Derek speaking. Thanks for the question. Talking about users in Q2, I think one of the really important things here is all of the work that we've done to improve the app and the performance of the app in order to drive retention over time. And so, as we see these moments we're able to have growth in DAU, the ability to build on that and sustain that over time is really important. And so, a lot of work by the teams to really drive that out and make that possible over the last few years. And so, yes, I think we've put together our estimate for Q2 that our costs are based on, I think that demonstrates that. In addition, we've shared some metrics just around how user engagement on a per day basis has improved, including some of the aspects of the app that have done particularly well, it has done a really good growth on content engagement and so on. And so it's having the content and the investments we've made in the app that are driving that through and I think you can see that come through on our estimate there for Q2. I'll turn it over to Even for the for the second part of that.

Evan Spiegel

Analyst

Hi, Justin. Yes, as we look at the business, one of the things that has made our business and our community so resilient over time are the really close relationships people have with their friends on our service and the use of our service to communicate in a differentiated way. And so, we look a lot at the input metrics making sure people are finding their friends that they can start a conversation and you see that show up in things like daily active users and Snap Creation, which reached 4 billion Snaps created on average during this quarter. So, that hopefully gives you some context, but of course, we pay attention to all sorts of metrics across the business. And we're very focused on continuing to innovate and provide a great service to our community.

Operator

Operator

Our next question comes from Doug Anmuth of JPMorgan. Please go ahead.

Doug Anmuth

Analyst

Thanks for taking the question. Just wanted to follow up on DR, your DR comes obviously across bigger brands, and then also SMBs. So hoping you could help us overlay your SMB exposure on top of that, is it reasonable to think that SMBs are also the majority of revenue at this point, or would that not be accurate? Thanks.

Jeremi Gorman

Analyst

Thanks for the question. You're right, we actually look at all of our advertisers like DR advertisers, we believe that is absolutely our responsibility to provide the best return on ad spend no matter what their goals are via video consumption, app install, big brands, list these kinds of things. As it pertains to small and medium businesses specifically, that is not the majority of our DR business. But it is a really hard time for those advertisers. Businesses are getting hit hard across the whole industry. And we can and will continue to help small businesses in any way we can. Right now that looks like helping them understand how to talk to this generation, so that when the doors open and this generation comes back into stores and is able to support them, then they have the right messages and have built the brand equity during this period of time. But as it pertains to our exposure, with so much opportunity to earn market share and our diversification across verticals, as well as segments, including big brands to SMB direct response advertisers that are more online focused, then we really have an opportunity to continue to grow despite these market conditions. We're going to execute for the best and plan for the worst, but the most important thing that we can do for small businesses during this time is just to support them and we're really pleased with our diversification so that it doesn't impact us at this time. Thank you for the question.

Operator

Operator

This concludes our question-and-answer session as well as Snap Inc's. first quarter 2020 earnings conference call. Thank you for attending today's session and you may now disconnect.