Nicholas T. Pinchuk
Management
That's a great question. One of the great questions I think is -- one of our big product lines are hand tools, we guarantee them for life. So how is it we have a business at all? And the answer is, is what happens in the marketplace, particularly in the auto repair marketplace, there's a tremendous motion of technology that creates the requirements, things like the spring tool, like the Push-Pull Spring Tool I talked about, and a number of other products. And so when you look at this business, you see -- first and foremost, you see innovative new products rolling out, because our Snap-on Value Creation around customer connection and innovation is working better before -- better than ever before, and we're having more hit products than we've ever had, 5 or 6 times what we had just in 2006. So you see a lot of those and that creates excitement. So we're doing that better. Underlying that is the change in the vehicles, that's one. Two is, we're reaching more customers because we're enabling our van drivers to be more effective. Part of that is really innovative marketing. Things like the Rock 'N Roll Cab Express and the TechKnow Express, and other things we're doing on the van to make our drivers better. And this general productivity rolling through the van is pretty good. And then, thirdly, the credit company. Since we brought the credit company home, we've learned more things about credit than we ever thought we could, especially applied strategically in the marketplace. And all this is coming together with a team that's starting to learn this. And the Tools Group is singing. I mean, you see the sales of 6.6% this quarter, and I think that last second quarter it was 7%, and the second quarter before that it was 10%, and the second quarter before that it was 10%, and the second quarter before that it was 7.6%. Now, I'm not -- as I say, we think -- we say we're going to grow organically at 4% to 6%, and the Tools Group, by all rights, should be at the lower end of that, and that's what we keep saying. But our team in the Tools Group is doing a great job, and they are expanding their position. I'm not going to say we have a bigger market share, but I kind of like the numbers.