James Hagedorn
Analyst · William Blair. Your line is now open
Okay. So the volume growth across the business is flat. So that's ‑‑ if you look at ‑‑ and, I would put it as a big question. when I put risk out there, I just ‑‑ I think what I said is that we're going to have to wait and see what happens when the global events and the consumer shows up. I think, John, you kind of hit it right, which is, we've been losing altitude. That's ‑‑ I've told a lot of people, if you can just stop the decent and gain a little altitude, that's an heroic move. So ‑‑ but if you look at, like, footsteps, and I think these are kind of average numbers that I'm hearing from sales, decline at DIY retail, it was called about 12%, 13% is what I think we are viewing as kind of an average across the Board. So, I think what we're saying is that stays the same. Now, what's different that's positive? This is sort of positive back to we maintain altitude. Okay? Retailers are very focused on lawn and garden as a category. I think that and kind of cleaning, I don't know, there's a couple of other kind of, not super expensive categories that retailers are saying that's where they're going to be putting all their efforts. So there's a ton of work happening at the retail level to drive consumers into the store for the spring. I view that as a ‑‑ I personally have a hard time with all the data, and I think I'm pretty current on it. But this issue of elasticity within the lawn and the seed category, I think, is real. Now, it's hard when somebody shows you here's sales, here's pricing, but within that you have weather and a lot of other factors, a consumer that's apprehensive. So I'm not sure I believe anything that people are telling me, but I think directionally elasticity is an issue. We have adjusted pricing on seed and first, and we're seeing really good results since we did that. So, again, I put this as a positive in order to sort of argue that we're ‑‑ we think we can level this thing. if that's a big victory. I don't want to hand it over yet. In addition, the focus that we're going to put on it, we made a change in marketing. We spent a lot of time on our consumers, who they are, where's the power. And, our core consumer is the healthiest consumer out there. These are generally college educated, homeowners, they've got more savings, they've got more money. I think everybody's sort of excess savings from COVID is, expiring, and I think we and the retailers are looking at that as it says people will spend more time at home doing home projects. I think that's a positive for us. I don't know if I'm missing anything on level in the core business, and that's where we start. And, again, after a 13% reduction in footsteps in the front door out of many of our major retailers, okay, then it goes to why do you think it can grow? And we not only knew we had this elasticity, but we understand the pressure retailers are to bring people into lawn and garden. And some of them challenged us to sort of contribute to the cause. And, at a time where we're trying to rebuild our margins, I was not exactly open minded to that when Salesforce and Mike Lukmeier came to me on this. And, it's like in exchange for what? the performance of our business, and this is a real, compliment to our Salesforce is, in a very challenging year, maybe a couple of years, our Salesforce and our ability to execute in the store, and what that builds in the relationships is very powerful. And so when the retailers are saying we need sort of contributions to help with this cause, in exchange, we'll give you listings you don't have, don't have; promotions that we gave to other people will go to you. And we size that out. It's worth doing. Now, we traded about a third of our, what would have been, acceleration of margin improvement for this. But I personally think very much worth it. And that gets you into, so the entire gain is in listings we didn't have before, priced out at volumes that were what they were with other people the year before. Promotions that didn't go to us went to other people, priced at exactly what they were at last year. And that's how we got to these numbers. I think that, if we had a big debate, and we could have it if other people want to talk about it, because it's, I would say gross margin and our revenue numbers are probably the ones that are most interesting as we've been prepping for this call. We feel, and I think Nate and Josh, who are here feel very confident in the sales. Josh, you want to talk about it at all?