Raymond Quinlan
Analyst · KBW
Thanks, Brian. And thank you all for participating with us this morning. I will walk through several key items that are important to our business model. And they will include originations, NIM, credit profile, credit performance, operating expenses, asset sales, return on equity, earnings per share, and some comments about the industry. After that, Steve will have more detailed review of each one of these items plus several others. And after that we look forward to your questions. So in going to that list, originations, our full year guidance for originations is $4.3 billion, which is a 5% increase from the prior year. As we said, that after three quarters we are 7% over the prior year. We believe the market in which we operate the private student loan business has grown year-on-year between 1% and 2%, 7% growth clearly not only implies but necessitates the fact that we had a gain in market share. Extremely gratifying that we had a gain in market share for the second year in a row, as you all know we’ve been very preoccupied with our spin from the original company, but nonetheless for two years running, we have gained market share. And we believe this is a comment on our product, the effectiveness of our marketing and sales group, as well our improved service which we’ll talk about throughout the morning. So NIM, NIM in the third quarter is 5.36%, 5.36% a very good number by itself; 5.48% year-to-date. And we are forecasting for the rest of the year about that level so we expect the full year 2015 NIM to be 5.50%. It was 5.26% in 2014. As we look forward beyond the remaining quarter of 2015 to 2016 and 2017, we see no reason that the NIM will change from the 5.50% level. So we believe it’s up from last year, 5.26% to 5.50% this year. And we believe it will be steady for as far as our model goes. It’s gratifying that the yield on the new loans originated in this quarter is actually higher than the previous year. And Steve will talk about that. It’s also true that while we gained market share and while our NIM is increasing, our credit profile is identical to what it has been over the last two years. As one index the average FICO score for new loans this year, year-to-date is 749. Last year it was 750, virtually identical numbers. And we maintain our level of 90% cosigned, which as you know is crucial to the credit quality of the portfolio. The performance of that portfolio remains very good. You’ll see in our guidance that the loan-loss provision for 2015 will be guided down by over 12%, from $95 million to $83 million this year, and our full-year forecast for the private student loan loan-loss reserve remains right on top of our model at 1.07%. Operating expenses, operating expenses in the third quarter $94 million, very close to consensus of $93 million. It is the case that we have had several opportunities to improve service and improved sales operations during the busy season. We have taken advantage of those opportunities. And, in fact, it has shown up in our gratifying gain in market share. It’s also true that the base from which we were operating in the pre-existing company has been upgraded both in the quality of service, the level of responsiveness as measured in average answer times and things such as that, as well as in an expansion of our hours of service as well as our hours of sales during busy seasons. We have asked our customers what they think of these service improvements. And over the last five months we’ve seen the customer satisfaction level rising gratifyingly again by 41%. We also have actively solicit feedback from each one of our school partners and feedback has been very good. We are on an improving trajectory here. We do believe there is a direct correlation between improvements in service, of course, the expense attended to them and our revenue. As a result of that the barometer that we use in order to measure how effectively we are expending money is the efficiency ratio. Last year, if we took the fourth quarter, which was post the major conversion items and a good representation for how we entered this year and in deed what our ongoing operating expense level would be. So if we took fourth quarter of 2014 and annualize that, our efficiency ratio, expense divided by revenue, was 48%. This year, including new guidance, it will be 44%. So an improvement of 400 basis points. Our model show, as we have communicated in the past, a continuing improvement in this metric for the next four years, which as far out as we’re modeling and we expect it to decrease from the 48% last year from the 44% this year by roughly 100 basis points per year 43%, 42%, down to a level of about 40%. In regard to asset sales, concerning announcement, we have essentially completed an asset sale of $750 million at a premium of 8%. It should close on October 27. We think that is terrific work by Steve’s team in particular but supported by several other areas, especially legal. And we’re gratified that even in this environment where the credit spreads have widened for this type of assets that we’re still able to get 8%. It was only a short year ago that we were celebrating 7.50%, 7.5% as a premium. So that’s very good. And as you know, we’ve also indicated in the past that when we have a number such seven - 8% rather, it’s approximately equal to our pretax return of 2% on new dollars into the portfolio times four years. And so when four years of earnings a person is willing to give you those and removal of the risk attended to them, while you keep the customer relationship and the opportunity to improve upon that both in revenue as well as in operating expenses, we think that’s a pretty good deal. We’re happy to announce that today. Return on equity, our full-year goal for return on equity is 18.3%, obviously an excellent level and, of course, highly correlated to our return on assets which is 2% is our plan for this year. And the earnings-per-share reflected all these activities. The last year earnings per share were $0.42 –they’re here under $0.42, $0.417 or something like that. This year we’re guiding to $0.58. That will be 39% increase in earnings-per-share year-to-year without doing anything extraordinary in the sense of selling unusual assets or anything like that, 39% increase in EPS, very nice, literally bottom-line. The industry as a whole has had several clouds over it. Of course, fluctuations in the stock market and the nervousness in the credit market has not helped. Presidential candidates have a myriad of plans out there when asked about college cost. The CFPB issued a 151 page report couple of weeks back with many suggestions for the servicers. It is the case that as we do research in regard to this market, it is that - it is a case for Americans, they value college education more than ever. And the major change in our analysis of the market year-to-year is published earlier in how America plans pays and plans to save some pays for college, is that parents are increasing their proportion of funding the entire education bill in the United States. And they did that by 300 basis points from 34% to the full bill to 37%. So the basic product here it is highly valued, it’s supported by entire families, two generations, and we believe it to be still and excellent field in which to operate. So in summary, originations are strong. We’re on our forecast, we’re gaining market share, we’ve gained market share two years in a row. Our NIM is high and steady. Our credit profile is excellent also completely consistent with prior experience and consistent with our models. Credit performance is better than we thought it was going to be for this year and continues to be at or better than model. Our operating expenses already at a good level at 44% for efficiency ratio around and trends get down 40%. Asset sales even in this difficult environment to get an 8% premium is validation of the quality of the product that were offering as well as our service platform which you’ll recall we’ve only had established about one year ago. And with returns on equity over 18%, and earnings per share up 39% for having a terrific year. The industry has clouds, it has always had clouds, we have good relationships with all of our regulators, we’re in compliance with every item that was given to us with the original consent order issued before the spin. And I’ll note issued among others well issued by the FDIC, the DOJ and the CFPB. So CFPB suggestions already reflected in that consent order and indeed in our operating base. And so with that, I’ll turn things over to Steve.