Doug Black
Analyst · William Blair. Please proceed with your question
Thanks, John. Good morning, and thank you for joining us today. We were pleased to continue our excellent momentum during the fourth quarter, finishing 2021 with tremendous growth in sales and profitability. Despite the overall economic uncertainty, the market demand for professional landscaping services has remained healthy. In this environment, our teams performed very well, executing our commercial and operational initiatives and delivering superior value to our customers and suppliers while overcoming COVID 19 challenges, rapid product cost inflation, select supply shortages, and ongoing freight and labor constraints. As a result, we believe that we are steadily gaining share on top of the underlying market growth. Furthermore, our recent acquisitions performed well, and we added eight more high performing companies to our family during the year. In total, 2021 was an exceptional year in which the power of SiteOne, Stronger Together, was on full display. With stronger teams, even more capability helping underlying demand, and a good backlog of potential acquisition target. We enter 2022 with significant momentum and look forward to another year of outstanding performance and growth. I will start today's call with a brief review of our unique market position and our strategy for long-term performance and growth, followed by some highlights from 2021. John Guthrie will then walk you through our fourth-quarter and full-year financial results in more detail and provide an update on our balance sheet and liquidity position. Scott Selman will discuss our acquisition strategy. And then I will come back to address our outlook for 2022 before taking your questions. As shown on Slide 4 of the earnings presentation, we have grown our footprint to more than 590 branches and four distribution centers across 45 U.S. states and six Canadian provinces. We are the clear industry leader over five times the size of our nearest competitor yet we estimate that we only have about a 15% share of the very fragmented $23 billion wholesale landscaping products distribution market. Accordingly, our remaining growth opportunity is significant. We have a balanced mix of business with 64% focused on maintenance, repair, and upgrade, 21% focused on new residential construction, and 15% on new commercial and recreational construction. We are also the only national full product line wholesale distributor in the market. Our balanced end market mix, broad product portfolio, and geographic coverage give us multiple avenues to grow and more ways to create value for our customers and suppliers while providing important resiliency in software markets. Turning to Slide 5, our strategy is to leverage the scale, resources, functional talent, and capabilities that we have as the largest company in our industry, all in support of our talented, experienced, and entrepreneurial local teams to consistently deliver more value than our competitors to our customers and suppliers. We have come a long way in building SiteOne and executing our strategy over the last six years. We are still in the third or fourth inning of our overall development as a truly world-class company. Accordingly, we remain highly focused on our commercial and operational initiatives to further build our capabilities and improve the value that we deliver to customers and suppliers. These initiatives are complimented by our acquisition strategy, which fills in our product portfolio, moves us into new geographic market, and adds terrific new talent to SiteOne. Taken all together, our strategy creates superior value for our shareholders through organic growth, acquisition growth, and EBITDA margin expansion. If you turn to Slide 6, you will see that our strategy is working. Over the last six years, we have been able to deliver consistent organic growth, strong acquisition growth, and excellent EBITDA margin expansion. While investing heavily in SG&A to build our IT category management, supply chain, finance, marketing, operational excellence, and acquisition teams, as well as our underlying systems infrastructure to include our digital capabilities. You will note that over the last 5 years, we grew our sales by over 100% and our adjusted EBITDA by over 200%. This shows the power of our three value-creation levers; organic sales growth, acquisition growth, and EBITDA margin expansion. Given that we're still relatively early in our development, we feel confident in our ability to continue driving all three of these levers going forward. We have much work to do in building our systems infrastructure and our digital capabilities across SiteOne, in addition to executing the more advanced phases of our commercial and operational initiatives. Accordingly, we will continue to invest heavily in these. Our field and field support teams who play a big part and leveraging our investments and facilitating our initiatives are largely in place. And so each year our teamwork, experience and synergies gets stronger across SiteOne. We can see this in the increased market share gains, organic growth, and improved operating leverage that we achieved in 2021 going forward, we will build and leverage our capabilities further, to accelerate performance for all stakeholders. You will also note that we have now completed 64 acquisitions across the irrigation, agronomics, nursery, hardscapes, and Landscape Supply product lines during the last eight years with eight completed in 2021. We only acquire well-run companies. And so all of these acquisitions were already high performing companies before joining SiteOne. After they join us, we together, enjoy the benefits of our combined commercial and operational capabilities. Acquisitions are a key source of new talent and ideas, and therefore they enhance our competitive advantage as we grow. Our acquisition pipeline remains very robust, and we have significant potential to continue growing through acquisition for many years to come. As a final note on Slide 6, we are very pleased in 2021 to achieve 11.9% adjusted EBITDA margin, exceeding the 10% adjusted EBITDA margin milestone that we set for ourselves at the time of our IPO in 2016. Back in 2016, we knew that we had an extraordinary potential for improvement in our return on sales, and so 10% represented a reasonable milestone for the mid-term. Six years later, we have learned a great deal and achieved many improvements. However, we also realized that we have the potential to continue improving our profitability as we deliver even higher value to our customers and suppliers in the future. Longer-term with full execution of our commercial and operational initiatives, we believe that SiteOne should be able to consistently gained market share while operating with an adjusted EBITDA margin of between 13% and 15%. Through our three value creation levers; organic growth, acquisition growth and EBITDA margin expansion; we will continue to provide superior returns to our shareholders in the years to come. Slide 7 shows the long runway we have ahead in filling in our product portfolio, which we aim to do primarily through acquisitions especially in the Nursery, Hardscapes and landscape supplies categories. We are well-networked with the best companies in our industry and expect to continue filling in these markets systematically over the next decade. I will now discuss some of our 2021 performance highlights as shown on Slide 8. We delivered 29% net sales growth in 2021 with 20% organic sales growth and 9% net sales growth added through acquisition. Organic daily sales growth was an exceptional 22%, and was evenly divided between 11% volume growth and 11% price inflation. We are particularly pleased that we achieved excellent organic volume growth across all product lines, all geographies, and across all sizes of customers, reflecting the healthy underlying end market demand and our ability to gain market share. This result also reflects our investments in marketing to better reach small customers, especially small Hispanic customers, and attract them to SiteOne. In total, our net organic customer count increased by 8,400 customers, or approximately 3% in 2021. Gross margin improved 160 basis points to 34.9% for the year, as we benefited significantly from our proactive inventory management during this high inflation period. I would note that we would not expect some of this gain to repeat in 2022. On the pricing front, rapid cost inflation was a challenge. And we were very pleased with the ability of our local teams to work closely with our suppliers and customers to pass through the extraordinary product cost inflation that occurred in the market. We also continued to execute our initiatives with private label products and small customers, both of which grew faster than our average. On the SG&A side, our operational initiatives and disciplined cost management offset the higher variable expenses associated with the strong organic sales volume and our continued investments in marketing and digital. Accordingly, SG&A as a percent of net sales decreased by 100 basis points to 25.9%. We achieved good cost efficiency benefits from mobile Pro which allows mobile branch transactions and from our transportation management system or TMS, both of which we began rolling out in 2019. These two deployments highlight the power of investing in new technologies to improve customer service and increase operating leverage. We will continue to broaden the use of Mobile Pro and TMS across SiteOne while making more of these types of investments through our operational excellence teams in the future. The combination of strong organic sales, impressive gross margin improvement, and good contribution from acquisitions allowed us to deliver adjusted EBITDA growth of 60% for the year and expand adjusted EBITDA margin by 230 basis points to 11.9%. We're extremely proud of this achievement, as we exceeded our 10% adjusted EBITDA margin milestone. As I mentioned before, we will now set our sights on improving our adjusted EBITDA margin further to the 13% to 15% range, in the coming years. In addition to Mobile Pro and TMS, we continue to make progress on our other important investments during 2021, to build our capabilities for the future. We opened our fourth distribution center near Dallas, Texas, in the third quarter, and it's now fully operational and supporting our growing company. During the last two years, our distribution centers have proven to be critical in managing supply chain challenges and navigating periods of rapid inflation. The DCs also allow us to expand our private label brands and increased efficiencies with our suppliers. In 2021, we made great progress with the roll out of our new sales force, customer relationship management system, or CRM which will help our over 400 outside sellers bring increased value to our current customers and drive growth through new customers and increased share of wallet. We expanded and strengthened our digital team and made good progress with siteone.com in 2021 as we use the learning's gained from our Tampa, Florida and Los Angeles, California pilots to further improve the content, features, and service capabilities of our eCommerce platform. We have also significantly improved our product data on siteone.com with better images and descriptions over more of our product catalog. We have achieved higher usage of siteone.com in these test markets and are now launching a more aggressive roll-out across SiteOne in 2022. We expect to make great progress in online usage this year. At the same time, we are connecting directly with our larger customers through their business management software, and/or through EDI, to facilitate their ability to secure jobs and easily order from SiteOne. We will continue to invest aggressively to ensure that SiteOne is the digital leader in the professional landscaping services market. Lastly, we made further strategic marketing investments during 2021, to increase the awareness of SiteOne and to drive organic sales growth in our targeted customer and product segments. We are excited with the results that we achieved with increased awareness, growth among Hispanic customers, and good growth from our product marketing efforts. The marketing team also completed a review of our partner's program and will be piloting changes in 2022 to further improve customer benefits and loyalty in the coming years. We are very optimistic that our investments in digital and marketing can create significant competitive advantage for SiteOne. Overall, through our strategic investments and initiatives, we will remain focused on providing world-class tools, processes, training, and technologies, to deliver value to our customers and suppliers and help our associates be more productive so that they can better help our customers to win. On the acquisition front, we added eight high performing companies to our family during the year, all of which provide us with excellent new talent and capability for growth in their respective markets while adding approximately $155 million entailing 12-month sales to SiteOne. Our acquisitions performed very well during 2021, contributing significantly to our growth in adjusted EBITDA. Our development teams remain active and we expect a busy 2022. To ensure that we continue to drive attractive acquisition growth as we become a larger company, we expanded our development team during the year under Scott Selman, including the addition of a senior leader focused solely on integrating our new companies. We expect our expanded team to drive even higher growth through acquisition in the next several years. With an experienced team, broad and deep relationships with the best companies, a strong balance sheet, and an exceptional reputation, we remain well-positioned to grow consistently through acquisition. As a final recent achievement, we are excited to publish our 2021 ESG report in early October. In this report, we shared our vision to become a true company of excellence, which we define with five objectives. These objectives are: 1. be a great place to work for our associates, 2. deliver superior value to our customers, 3. be the distributor of choice for our suppliers, 4. deliver attractive performance and growth to our shareholders, and 5. be a good neighbor in our communities. 2021 report includes expanded disclosures of our team's progress across these objectives. We look forward to updating you on our progress annually and continuing to enhance our disclosures going forward. In summary, 2021 was a breakthrough year in many respects. And we are excited about the significant momentum that we carry into 2022. I could not be prouder of our teams and the way in which they worked through the many challenges that we faced in 2021, and yet executed our strategy at a very high level. To take care of each other, serve and support our customers, and deliver tremendous value for our suppliers, shareholders, and communities. The passion, commitment, and teamwork across SiteOne is second to none. And we remain excited about both the short and long-term opportunities to achieve excellent performance and growth for all our stakeholders. Now John will walk you through the quarter and full year in more detail. John.