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Selective Insurance Group, Inc. (SIGI)

Q4 2012 Earnings Call· Fri, Feb 1, 2013

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Transcript

Operator

Operator

Good day, everyone and welcome to the Selective Insurance Group’s Fourth Quarter 2012 Earnings Release Conference Call. At this time, for opening remarks and introductions, I would like to turn the call over to Senior Vice President, Investor Relations and Treasurer, Ms. Jennifer DiBerardino. Ma’am, you may begin.

Jennifer DiBerardino

Management

Thank you. Good morning, and welcome to Selective Insurance Group’s fourth quarter 2012 conference call. This call is being simulcast on our website and replay will be available through March 1, 2013. A supplemental investor package which includes GAAP reconciliations of non-GAAP financial measures referred to on this call is available on the Investor’s page of our website at www.selective.com. Selective uses operating income, a non-GAAP measure, to analyze trends and operations. Operating income is net income excluding the after-tax impact of net realized investment gains or losses, as well as the after-tax results of discontinued operations. We believe that providing this non-GAAP measure makes it easier for investors to evaluate our insurance business. As a reminder, some of the statements and projections that will be made during this call are forward-looking statements, as defined by the Private Securities Litigation Reform Act of 1995. Forward-looking statements are not guarantees of future performance and are subject to risks and uncertainties. We refer you to Selective’s Annual Report on Form 10-K and any subsequent Form 10-Qs filed with the U.S. Securities and Exchange Commission for a detailed discussion of these risks and uncertainties. Please note that Selective undertakes no obligation to update or revise any forward-looking statements. Joining me today on the call are the following members of Selective’s Executive Management Team; Greg Murphy, CEO; Dale Thatcher, CFO; John Marchioni, EVP of Insurance Operations and Ron Zaleski, Chief Actuary. Now I’ll turn the call over to Dale to review the fourth quarter results.

Dale Thatcher

CFO

Thanks, Jen, and good morning. 2012 was shaping up to be a decent year and we are on-track to meet our original guidance of 101.5% combined ratio until we had a visitor named Sandy on October 29th. As you are well aware, we have consistently frowned on the industry practice of playing takeout, if not for these large losses, if not for this Hurricane or that earthquake, etcetera. Unfortunately, as we put together our prepared remarks this quarter, we came to the realization that to adhere to our historic standard would leave you with only one takeaway; Sandy was a big event. It would cloud your ability to analyze underlying trends, both positive and negative. So we decided to give you all the Sandy numbers upfront and then have the remainder of the prepared remarks address our business as if Sandy never happened. We will gladly answer any questions you have at the end either with or without Sandy and we provided extensive disclosures in our online investor packet both with and without Sandy. Trust me, we know it happened. Hurricane Sandy impacted many of our customers and represents the largest single loss in our history. Ultimately, the storm’s impact on Selective’s results on a net basis was in line with our November 28th preannouncement. Pretax gross losses for Sandy are currently estimated to be $136 million, up slightly from our preannounced expectation of $100 million to $120 million. We are still receiving claims and we are working through various coverage issues on individual claims so the number could still move up or down, but we feel the current estimate is reasonable. The components of our pretax net loss of $55 million are as follows: Under our reinsurance program, we retained the first $40 million of losses. To that, we…

John Marchioni

Management

Thanks, Dale. Good morning. While Hurricane Sandy significantly impacted our performance in the quarter, events like this allow Selective to respond and demonstrate our excellent claim service capabilities. Selective employees in claims, flood and other areas of the company have worked tirelessly to assist customers and mitigate the impact of the financial losses to homes and businesses in expeditious manner, given the infrastructure damage caused by Hurricane Sandy. Overall in 2012, we performed well with a 101% combined ratio excluding the impact of Hurricane Sandy. It was led by a strong 97.3% combined ratio of personal lines, driven by pricing success and our homeowner strategies to drive better cost sharing. In addition, the standard commercial lines combined ratio was 100.6%. Our granular pricing success along with underwriting initiatives drove the improvement in commercial lines. E&S attracted one point from the overall combined ratio due to an elevated loss ratio and the acquisition related cost borne in 2012, but we fully expect these operations to improve substantially in 2013 and beyond. We completed our 15th consecutive quarter of positive commercial lines pricing with 6.7% in the fourth quarter. Momentum throughout the quarter was positive with December up 7.1%. For the year, commercial lines pricing was up 6.2%. 2012 was our fifth consecutive year of personal lines price increases which were up 6.7%. Retention remains very strong with standard commercial lines at 82% and personal lines at 86% for the year. Achieving price increases while maintaining strong retention levels demonstrates the success of our granular pricing strategy and the true partnerships we have with our agents. We provide our underwriters with specific policy level guidance allowing them to target the highest rate increases on the worst performing accounts while protecting retention on our best accounts. In 2012, we obtained 13% pure rate…

Gregory Murphy

Management

Thank you, John and good morning. Although market conditions for new business remain challenged, we are pleased with the execution of our profit improvement initiatives and the positive impact that they have had on our 2012 results. That’s catastrophe losses and reserve development, which modestly beat our expectations. We established a 3-year targeted statutory combined ratio of 95% by year end 2014. Looking at our results on a non-cat basis, we are on track to meet this goal because cat losses are inherently unpredictable and lately even more so, we believe it’s best to examine our progress excluding these losses so each analyst can make their own weather predictions. Our 2014 95 combined ratio target becomes 92 after excluding 3 points of expected cat losses. For 2012, our combined ratio, excluding cats and reserve development, improved 1.6 points to 98.8, driven by a lower loss and loss adjustment expense ratio of 66.2. The most powerful element in reducing the loss and loss adjustment expense ratio is generating price above the predicted loss trend. Our 3-year price target is 5% to 8%. For 2012 we achieved a 6.3% overall renewal price increase, 6.2% in commercial and 6.7% in personal, higher than our budget of 5.8%. Our overall earned renewal price for 2012 was 4.7% compared with a stable 3% loss trend. The quick math for combined ratio improvement is to multiply the spread between the earned rate and the loss trend times the 66% loss ratio, which in this case yield about 1.1 point improvement. As John said earlier, we achieved renewal price increases due to our sophisticated underwriting tools and strong agency relationships. We're starting 2013 in a much better position than last year and we are confident that we should meet or exceed our multiple year pricing strategy. We…

Operator

Operator

[Operator Instructions] Mark Dwelle, RBC Capital Markets.

Mark Dwelle

Analyst

Couple of quick questions, first on the guidance on investment income, the $90 million to $95 million that's simply the fixed income component, correct? That's not inclusive of any distributions from alternative funds?

Dale Thatcher

CFO

No, actually it’s the all-in number. So basically you got ongoing pressure in terms of yield and you will see that kind of the yield rolling down. The alternatives obviously could come in higher or lower than what's included in our expectation, but that’s the all-in number.

Mark Dwelle

Analyst

So $100 million this year and obviously we expect ongoing pressure on the thing. So if you look at 2011 we were at $109 million, 2012 we were at $100 million, so we are projecting that onward pressure.

Gregory Murphy

Management

The only other thing I would add to that is that reflects the current interest rate environment. That’s the line that we’ve snapped, so obviously if rates were to move higher, it would modify that projection. But as you know, it’s only the roll over effect and the new money effect as that might elevate that number.

Mark Dwelle

Analyst

Okay, so that is after tax, however. So I would be comparing it to $100 million after tax, 132ish almost $132 million pretax, as the 2012 number to which I would compare that 90 to 95 range?

Dale Thatcher

CFO

Right; this is an after tax number that we are providing.

Mark Dwelle

Analyst

Okay, just making sure. The same question I wanted to hit. Greg, you were talking through a series of numbers and it seemed like a pretty important point, I just want to make sure I had it exactly right. You were talking about 4.7% earned rate increases and 3% loss trend and that triangulated to 1.1 point improvement in accident year combined ratio. Could you step through that math again real briefly? I just want to make sure I got it right, because it’s pretty critical to your model.

Gregory Murphy

Management

Sure. There is an actual way that you calculate it, but the quick math is, you generally take the -- so let's say our earned price is 4.7 -- you do that, subtract the 3% loss trend and that gives you 1.7 and then you multiply that by the loss ratio to give you a combined ratio impact. The actual way that you would calculate that is, you take your prior year loss ratio and you divide that by 1 over your earned price trend increase times the inflationary trend that you have on our losses. It’s the technical way you correct it, you calculate it, but I think it’s a lot easier to do the quick math method.

Mark Dwelle

Analyst

I like your way, that's fine.

Gregory Murphy

Management

The easy way to do it, I have my actuary here, calculating it the way I...

Mark Dwelle

Analyst

He’s got a slide ruler out.

Gregory Murphy

Management

Yes. That's exactly right.

Mark Dwelle

Analyst

Two other quick questions, one’s just a number question if I may. I just wanted to make sure, on the overall prior period development for the quarter was $2 million, 0.5 points and that was comprised of 2.7 favorable in personal lines and minus, I think it was, 3.1 in commercial lines?

Dale Thatcher

CFO

You are right. The total favorable was $2 million for the quarter, and let me get to the breakdown here. So if you look at the -- hold on, I am getting there. So you've got workers’ comp and general liability are both unfavorable by $3 million. You have favorable in C&P of $2 million, favorable in commercial auto of $3 million, favorable in personal auto of $1 million, favorable in homeowners of $1 million and favorable in bonds of $1 million. So all that nets down to your $2 million. You’ve got roughly 0 on the commercial lines and about $2 million favorable in personal lines when you net all those pieces out.

Mark Dwelle

Analyst

One last question and I guess it’s probably an observation and partly a question. It seems like when you are thinking about the overall Selective, exiting your margin improvement or margin improvement in general, you know it seems like there is a pretty important split between the standard or traditional business and then the impact that your reported results are going to have from the E&S as that gets up to whatever we call the right run rate speed. Is that how you are looking at it or are you really looking at it that the standard lines business has to kind of run a little faster to make up for the ramp on the E&S?

Gregory Murphy

Management

I would say that our improvement in standard is pretty well articulated and we view it that we are going to ramp the E&S operation quickly to the same level or better and our profit improvement initiatives. You know they just have a lot more flexibility, they can change deductibles, they've got pricing, they've got a lot more bandwidth to make changes in E&S side than we do. So we would expect their improvement to get to our level in the next 2-year period.

Ronald Zaleski

Analyst

I guess the way we look at it, Mark, is that they are both on a path for a 95, or call it a 92 ex-CATs in 2014. It's just that they have 2 different starting points, but they are both on that path to the same kind of an ultimate destination there. Although, obviously, we expect continued improvement beyond that.

John Marchioni

Management

And as you will see in the reported numbers, this is John, you will see in the reported numbers for the quarter versus what we put out there for next year of the 100 to 102 range, our ability to achieve loss ratio improvement in a lot more quick fashion because of the size of that book number. One on the E&S side but also because of the fact that it's got a much lower retention, E&S business does. So when you put a new pricing structure in place, it applies to your new business and your renewal business consistently and allows you to drive that improvement through a lot more quickly, realize the underwriting improvements are a lot more quickly in $130 million book than $1.2 billion. That’s got an 82% retention level on it.

Operator

Operator

Your next question comes from Ray Iardella from Macquarie.

Christopher Maimone

Analyst · Macquarie

This is Chris on for Ray. Just hoping to clarify, the commercial lines or at least or maybe the overall pricing increases that you mentioned earlier, that's baked into your guidance for 2013. Did you say 7% to 8% overall? Is that implied in the statutory 2013 combined ratio guidance?

John Marchioni

Management

Yes.

Christopher Maimone

Analyst · Macquarie

Okay, and can you break that down between personal and commercial or is that as much detail as you can give?

John Marchioni

Management

Well, commercial lines, I will tell you, generally is in the 70 to 75 range. Personal line hangs in there about the same level.

Christopher Maimone

Analyst · Macquarie

And then, I know you ran through the modifications, the property and casualty insurance program, would you mind briefly just repeating those points again if you don’t mind?

Gregory Murphy

Management

Sure, basically, we added an extra $150 million layer at the top and then beyond that what we did was we increased the amount of placement on each of the underlying layers. So if you look at the co-participation percentage for 2012, we were at a 5% co-participation in the first layer and then 10 and 10 and the next 2 layers. So for 2013, we are now at a 3%, 4% and a 5% co-participation for those first 3 layers and then we are at a 2% co-participation on the brand new top layer. So the total for that is that we did end up, we will increase the dollar amount that we are seeding because obviously we are buying more reinsurance and we are participating less in the layers means there is going to be an $11 million increase in seeded premium for 2013 versus 2012. And that means that we have basically the combination of all that is we have increased the total limits placed by 43%.

John Marchioni

Management

This is John, the other thing just to add a little bit more context to Greg’s comment to the commercial lines number of AB1 [ph] prices are [indiscernible]. So when you think about that loss ratio improvement, you are going to want to tamper that a little bit, [indiscernible] in 2012 so it will drop it a little bit in terms of the earned rate for 2013.

Christopher Maimone

Analyst · Macquarie

Got you and maybe going back to the implied pricing expectations for the combined ratio guidance. Are you guys basically baking in just the current run rate of pricing increases to get to that number? You are not expecting any acceleration later in the year?

Gregory Murphy

Management

We are baking in our expectations for 2013.

Christopher Maimone

Analyst · Macquarie

I will also comment when you saw how we outperformed relative to our budget. So that’s our expectation and we will move with the market if things change during the course of the year. So our prepared comments that our budget was about 5.8% and we came in at 6.20 for commercial lines overall. So you saw how we did move higher than the market -- so higher than our budget. So we will modify that as we move forward if we can.

Operator

Operator

Your next question comes from Alison Jacobowitz with Bank of America Merrill Lynch.

Alison Jacobowitz

Analyst · Bank of America Merrill Lynch

I have just -- but most of my questions has been talked through with the last couple of questions, but I just want to just clarify maybe how you are looking at timing. So the 96 ex-cat combined ratio going to the 92 for 2014, I assume you mean that the 92 will happen maybe more gradually throughout the year and it might be something by the end of year that we saw in 2014. Is that the right way to look at it?

Gregory Murphy

Management

No, it’s a full year combined ratio for 2014.

Alison Jacobowitz

Analyst · Bank of America Merrill Lynch

So you are thinking then for 2014, ex-CATs we could see a 92 for the full year if you are on budget?

Dale Thatcher

CFO

That is correct, yes.

Operator

Operator

Your next question comes from Ron Bobman of Capital Returns.

Ron Bobman

Analyst · Capital Returns

I had a couple of questions. For starters, the $136 million gross Sandy loss, and how does that split between personal and commercial?

Dale Thatcher

CFO

It's 55% personal lines and 45% commercial lines in terms of loss dollars.

Ron Bobman

Analyst · Capital Returns

Gross loss dollars.

Dale Thatcher

CFO

Yes, excuse me, the other way.

Ron Bobman

Analyst · Capital Returns

I'm sorry, 55 in commercial lines?

Dale Thatcher

CFO

55% commercial and 45% personal.

Ron Bobman

Analyst · Capital Returns

So commercial is more?

Dale Thatcher

CFO

Yes, slightly more.

Ron Bobman

Analyst · Capital Returns

Okay. And you made a point of sort of reminding us, unfortunately, obviously, the Sandy number. I guess it grows to 136 as an increase in the 100 to the 120 which was your original estimate, which is -- not to take this question critically, but what I'm trying to ask is, what deviated in the underlying areas, was it a greater number of claim counts that continued to come in, was it the greater severity? Would you add a little bit description as to sort of what you learned since the initial estimate date that prompted the increase?

John Marchioni

Management

Yes, this is John, I'll respond to that. I'll start. So we've got a pretty disciplined process around projecting catastrophes as they happen, and obviously in an event of this magnitude and when you think about the infrastructure damage and the amount of time that some properties were not even able to be gotten to by the owners of the property, that certainly adds to the reporting timeframe. So with the experience we've had over the last couple of years, unfortunately, it has allowed us to refine that process and project it. So we will project overall claim counts that we expect to get over time. We’ll project the percentage of those claims we expect to be closed with payment and close without payment and we continue to fine tune that as actual claims get reported over time and sit down and go through that on a weekly basis. I will say on this one, though, in addition to the ability to physically get to properties, the business interruption component of this particular loss and off-site power failure and how that impacts or doesn't impact business interruption has added to the complexity and I think taken a little bit longer in terms of the claim settlement process. So I would say all of those factors as we look at them, as the catastrophe event matures, we continue to fine tune it as the actual data starts to come through.

Ron Bobman

Analyst · Capital Returns

So should I assume that the increase was A, particularly concentrated on commercial lines and that it's somewhat severity related to BI or and again I -- don't take this critically, I'm just trying to understand where was it centered as far as the increase.

Dale Thatcher

CFO

I think what you saw was certainly there was a little bit of what you just articulated, the severity came up a little bit, there was a little bit more on the BI. But also quite frankly just the claim reporting period lasted a little bit longer than we expected it. I mean we are basing our projections off of what we saw with Irene and how that developed and what percentage of ultimate losses had come in by a certain date. This reporting period just drug on a little bit longer than we expected, so we had to update our estimates.

Ron Bobman

Analyst · Capital Returns

Okay. And would you the [indiscernible] sales in personal lines claims, could you split that between auto and home for us, please.

Dale Thatcher

CFO

We don't. Although we have that internally, we haven't released all that information.

Ron Bobman

Analyst · Capital Returns

Because what I heard in the prepared remarks will answer any Sandy questions, but I will say that a little bit in jest. Actually, one more question about the reinsurance, how come you opted to co-participate less, I can totally understand the buying of a higher tower but what's prompting the reduction in your co-participation? Obviously you could have stayed the same, you could have said we are going to keep more now because rates are picking up at maybe a little greater rate. What's prompting the reduction in co-participation?

Dale Thatcher

CFO

We just felt that the overall reinsurance coverage that we had was an appropriate amount to buy. We had the availability in the marketplace to be able to achieve that kind of higher co-participation and it just benefited our overall risk management as we looked out and ran the various numbers.

Operator

Operator

[Operator Instructions] At this time, there are no further questions.

Gregory Murphy

Management

All right, if you have any follow-up matters, please contact Jennifer or Dale and thank you for participating in the call.

Operator

Operator

This does conclude today’s conference. Thank you for attending. You may disconnect at this time.