Mark Light
Analyst · Nomura. Your line is open
Thanks, James and good morning, everyone. I would like to start by discussing the key points I want you to take away from our second quarter financial results presentation. First, Signet's sales and earnings were disappointing in the second quarter, given no sign yet of a rebounding trend. This negatively impacts our annual guidance. We'll elaborate on what has happened and the impact to guidance later in this presentation. Second, our synergy work streams remain solid and their financial impact is still intact. We have a long list of synergy activities, which I'll discuss in a few moments. Although some initiatives are unfavorably impacted in a lower sales environment, most are not, so we still expect to deliver on our synergies. The third point I want you to takeaway is that we bought back 4% of the company during the second quarter and several directors and officers made open market purchases as well. We did this in response to our valuation and to demonstrate our confidence in Signet. Fourth, our credit strategic evaluation is moving forward. As you know, we are analyzing opportunities to create shareholder value by optimizing or monetizing our portfolio while continuing to do business with our customers. I have a few comments later, but the bottom line is this, either way we expect shareholder value to be created. Fifth, we are pleased to announce that Signet and Leonard Green & Partners have entered into a strategic partnership in which the private equity firm [indiscernible] $625 million in Signet through a convertible preferred security. Details are described in a separate release. And lastly, and most importantly, our holiday season initiatives are numerous, well tested and ready. So let's get into some more details. So why the disappointing results in the second quarter? What happened? Well it was a combination of several things, some macro and some micro. Regarding economic factors, our stores in states and provinces closely tied to the energy industry, dramatically underperformed the division averages. It didn't matter the store banner, the price point or the merchandise brand, it was an obvious across-the-board trend. Zales especially has a large presence in Texas. Signet's overall performance was clear -- underperformance was clear in other places like Louisiana, Oklahoma and Alberta, Canada. Net-net, energy regions accounted for approximately half of our comp decline within North America. The latest U.S. government jewelry report recently revised 2015's year-end energy growth to down to just -- down to just up two-tenth of 1%; the BEA's latest estimate for the year, which are frequently revised, are still below historic norms. MasterCard spending pulse also notes a quarter two slowdown in jewelry sales. The slower industry trend and outlook is further corroborated by the Jewelry Board of Trades' recent report on independent jewelry store closures, and we have informal industry feedback. Jared's underperformance accounted for material part of our miss. Texas located Jared stores account for less than 15% of the Jared store count. However, these stores accounted for nearly half of Jared's comp decline in the second quarter. We believe Jared has a number of fundamental issues that have not been quick and easy fixes. We now better understand the unique characteristics of the Jared customer through our segmentation work, and we are taking the following actions. We are enhancing our selling capabilities to be able to better sell the entire store, while minimizing or eliminating customer handouts. We are improving upon our marketing creative, along with targeting our media buys to more effectively communicate with the segmented Jared customers. We are distinguishing merchandise assortments to be more unique to Jared, such as the Chosen Diamond and our PANDORA boutiques. And we are testing a variety of pricing tactics to ensure our team members have the tools they need to compete and win. Now moving to slide five, I'd like to discuss some of the sales wins during the second quarter. Results were led by Ever Us, our two-stone diamond jewelry collection. Ever Us is now testing line extension in stores for the holiday season and many are already showing significant promise. Bracelets and earrings as well as necklaces with on-trend looks and innovative fastening systems were also successful in the quarter. We released some significant improvements to our Kay and Jared online experience, the design, navigation, imagery, speed and ease-of-use are all significantly upgraded. And finally, our real estate portfolio diversity served us well as our leading results came from our outlets and mall based kiosk. Thus shifting from sales initiatives to synergies and to review a synergy as we define it is a net contribution to operating profit. Most of the synergies that we are recognizing this year relates to gross margin enhancements and operating expense decreases as opposed to sales increases. I won't go into depth on each of the 14 examples listed on slide six and the work stream detail behind each one. But as you can see we've got a tremendous amount of activity going on to fully optimize the integration. In spite of decelerating sales, we are still confident we'll hit our synergy targets, because most of the synergies are not dependent upon sales. For example, in-sourcing repair, the complete overhaul of the Zale repair model saves expense on each repair. Non-merchandise sourcing, our greater scale allows us to reduce cost on products and services we buy on a per unit basis. Distribution center operations, we're going to save on the consolidation of two distribution centers into one. Each of these and many, many other projects will make us leaner and position us even better for long-term growth. Now let's discuss the fourth quarter where we have historically made about half of our annual profits. And so our attention and focus is now intensely directed to our holiday season business drivers. I'll elaborate on some of them here. Again one of our biggest initiatives is Ever Us and in our experience beacon or industry trend driving strategies like this tend to perform even better in year two versus year one. This year we'll offer additional jewelry categories and styles, higher carat weights, more inventory, greater print, social and TV marketing of the Ever Us collection. We have continued our collaboration with Forevermark, which is the diamond brand of the De Beers Group of Companies. And we are pleased that they will be supporting the Ever Us program in their stores that carry Forevermark by the way which includes Jared with a TV campaign of their own in the fourth quarter. This will undoubtedly further increase the reach of the campaign and consumers’ desire for Ever Us nationwide. Finally, Ever Us will have a greater merchandising and marketing presence in our stores in Canada and the UK this year. We are expanding the iconic Vera Wang Love bridal jewelry collection into fashion jewelry in nearly all of our Zale stores. The collection will include diamond jewelry as well as pearls supported with new in-store displays. Marketing will support the new merchandise collection through television and PR events. This holiday season, all eyes are on the ear, as we continue to drive trend in earrings, earring climbers, studs and hooks. We also see a lot of promise in our radiant reflections and analyst brilliance collection, which create bigger looks with smaller stones and innovative settings. In our Jared stores, we are resetting our Pandora presentation with beautiful new Pandora store in-stores or boutiques. As a part of it we are selling a broader collection of Pandora products and fashion jewelry and with a support of a new TV advertising creative. We're rolling out the children diamond program to all Jared stores, which show the customer each stage of a diamond’s journey from rough to finish jewelry. This is in total aligned with the Jared customer who tends to wear this type of product and information more so than our other store banners. We're also designing a brand new TV creative to support the chosen. In Kay and Jared we are rolling out a new software that we call Clienteling to enable our teams to interact with customers more intelligently based on their previous purchases and special life occasions. One of our omnichannel strategies is to strengthen personalization. In the fourth quarter online consumers will see more personalized content based upon previous interactions of our brands. They will also benefit from more personalized store locator experience. And lastly in addition to new creative marketing that will support each of our initiatives I just mentioned. We have many targeted marketing plans tying into the 100th anniversary of Kay Jewelers. We have contest, promotions and awareness campaigns using all forms of media. Now moving on to the strategic review of our credit portfolio; I'll share with you a few very high level updates and comments. As I noted at the onset we are analyzing opportunities to create shareholder value by optimizing or monetizing our credit portfolio, while continuing to have the capability to do business with our customers. On the optimization front we are examining how we can change our credit business model to maximize values and disclosure and minimize accounting complexity. On the monetization front we've launched a request for proposal process and thus far we are very pleased with the interest in our credit book and there are multiple interested parties that we are in discussions with. We are motivated to move as quickly and as prudently as possible in order to remove uncertainty around this issue for all of our constituencies. One critical point that I want to make sure you are all fully aware of and appreciate is that we expect shareholder value will be created under either scenario. If we optimize the portfolio we'll likely increase leverage against it and user proceeds on growth initiatives, buybacks and/or dividends. Furthermore we will likely revamp and expand our reporting and disclosure of credit profitability, contractual aging and other metrics. If we monetize the portfolio it means we have preserved satisfactory near-term and long-term economics for Signet and reduce risk to our balance sheet. Again we hope to conclude this whole process as soon as possible. We are very pleased to announce that Leonard Green Partners has agreed to invest $625 million in Signet. The transaction is a significant board of confidence in the Signet operating model and our long-term prospects for growth. We open our books and share significant amounts of information as a part of this process. And with the benefit of full due diligence on the company Leonard Green decided to make a sizable investment and we are very excited to have Managing Director, Jonathan Sokoloff assumed a seat on the Signet Board. The goal is to find a party with significant resources and broad financial and retail expertise who could become a large owner and partner with us for long-term as our business evolves. The timing in this deal is perfect and that our business is going through a transformation including the credit portfolio review. And we look forward to having the benefit of Leonard Green’s perspectives as we complete the process. The successful investment here should also serve as a validating signal to the public markets about the long-term strength of our business model and our practices as a whole. In return for its cash investment Leonard Green will own convertible preferred stock in Signet. The transaction itself is designed to be financially neutral as Leonard Green’s investment will be based off the market price of our shares and we will be recycling the capital into share repurchases at similar prices, thereby making a loss from a financial perspective. What we therefore get from the transaction is not capital but the experience, resources, financial acumen and retail expertise that Leonard Green brings to the table. Having a large owner with skin in the game and their skillset will strengthen our Board and add a tremendously valuable perspective as our business model continues to evolve. The transaction is expected to close in the third quarter of this year and is subject to getting customary regulatory approvals. We believe the long-term secular and company specific picture looks promising. We think our competitor strength, our long-term opportunity for growth and our precedent of success make us a worthy long-term investment. Certainly Leonard Green did. Signet plays an industry with a long history of growth. And although the latest year grew minimally we have seen it before and bounce back with higher market share. People still fall in love and endure themselves in jewelry as they have done for literally thousands of years. Signet has some of the best known and most trusted jewelry retail brand names in the world. Knowing that customers interact with us first online and then potentially long after the sale through our services we are developing an ominichannel experience that will be best in class. Customers can now become better educated and see a wide range of options regardless of where they engage with us and what they’re engaging us for, few in retail jewelry can match the depth and breadth of experiences that Signet offers. Given our scale and our experience we can create and drive our jewelry trends better than anyone in the industry. Innovation and the power of brands are in their infancy stages in the jewelry industry and we are best positioned to take advantage of this. Our numbers clearly show that a strong presence on television not only drive sales, but also market share gains. Our strategy is to have a strong presence on national TV at the right times, while others who sell jewelry dumped gives us a distinct competitive advantage. We have a diverse real estate portfolio in locations that provide solid returns. We are profitable in the mall and outside of it, in high volume properties and low volume properties, in kiosk, in the outlets and in power centres. Our diversity in terms of retail channel and retail location is serving us very well. We continue to maintain a disciplined internal rate of return requirement of 20% on new stores and we see our best opportunity these days in Kay Jewelers stores outside the mall. As the major industry player scale obviously helps in the dealings throughout our supply chain, but it is about much, much more than just scale, we have the experience, we have the knowhow, we have the relationships and we have the processes that are difficult for others to match who do business in the Diamond jewelry industry. Much like other companies that sell valuable things like cars and computers we at Signet sell products, we finance them and we ensure them it’s a complete end-to-end solutions that our customers embrace and makes a great business sense for us. And lastly we have the financial wherewithal to compete and win in all types of business environments. We have weathered difficult time before, we’ve invested when others couldn’t, we know how to strike at appropriate balance between growth and savings and we believe we’ll come through all of this stronger than ever. That concludes my remarks, and now I’ll turn it over to Michele.