Dave Heimbach
Analyst · Raymond James. Your line is now open
Thanks, Jim, and good morning everyone. On slide 14 we show the key metrics of our post-date wireless business. We had approximately 848,000 postpaid subscribers at the end of the first quarter. Until the impact of the coronavirus pandemic took hold in the second half of March, postpaid gross adds were up 8% year-over-year. However as Chris mentioned, approximately 40% of our Sprint branded retail stores were temporarily closed in the second half of March, which drove a 13% reduction in sales through our dealer channel year-over-year and was only partially offset by increases in our national and web channels.As a result, postpaid growth adds for the first quarter of 2020 were up only slightly year-over-year with the mix of phone and connected device additions roughly in line with the same period in the prior year.Postpaid net adds were driven entirely by connected devices for the first quarter 2020 and were approximately 3,600 as compared to 5,800 in the first quarter of 2019. While the mix of phone versus connected device net adds in the quarter were similar to the first quarter and the prior two years, we estimate that had we maintain consistent growth and net trend throughout the month of March, we would have posted positive net phone adds in the quarter.Lastly, 5.6% of our postpaid based upgraded their phone in the quarter and 12.9% of the base was comprised of connected devices such as watches and tablets at the end of 2020. Combined postpaid churn was flat year-over-year at 1.9%. As others in the industry have reported we to expect our voluntary churn to decline commensurate with the drop we're seen in postpaid gross adds, as overall porting activity has declined and will likely persist through at least the second quarter.Turning to involuntary churn, as a result of the new collections policy enacted by the new T-Mobile in April after the close of the merger, non-pay disconnects have been accelerated by approximately one month. As such, we expect our involuntary disconnects to double in the month of April before returning to normal levels.We've also supported Sprint’s adoption of The Keep Americas Connected Pledge, which has temporarily suspended non-pay disconnects related to the coronavirus for approximately 4% of our postpaid subscribers and will likely also cause an increase in involuntary churn once the pledge expires, likely by the end of the second quarter.Postpaid ARPU declined $1.96 year-to-year driven primarily by Sprint promotional discounting and to a lesser extent the increase in the mix of connected devices in the base. However, amidst all if this dislocation as a result of the pandemic, this quarter marks the tenth consecutive quarter we've enjoyed a positive port-in to port-out ratio and postdate with the 1.08:1 ratio for the first quarter of 2020.As we previously reported, we've seen a steady decline in our porting ratio over the last several quarters as weakness in the Sprint brand has begun impacting consumer behavior in our markets, particularly in relation to Verizon.Moving to slide 15, we had approximately 279,000 prepaid subscribers at the end of the first quarter 2020. Prepaid growth and net additions were just over 39,000 and 5,000 respectively with first quarter churn consistent with the prior year.We were pleased with the performance of our prepaid business, which was in-line with our expectations in spite of some weakness in gross adds as a result of pandemic driven reductions in retail traffic and some more recent competitive inroads by metro and the cable MVNOs.First quarter ARPU decreased slightly by 21% year-over-year as the mix of our prepaid subscribers on the Boost brand increased to 99% with Sprint's transition of Virgin Mobile branded subscribers to the Boost brand.Turning to slide 16 in the broadband business, total income and cable RGUs grew 1.5% in the first quarter to approximately 171,000 compared to approximately 168,800 in the prior year. We added roughly 3,000 net Broadband RGUs in the quarter through organic growth, which is a 50% increase in the prior year period, and we're very pleased to report that our legacy Broadband penetration increased from 38.3% in the first quarter last year to 41.7% this quarter on the strength of our new Broadband speeds and rate card.Broadband data churn declined five basis points to1.48% in the first quarter, which represents the 12th consecutive quarter of year-over-year churn improvement. Average revenue per customer increased to $114.62 versus prior year, driven by a combination of broadband speed upgrades and annual video price increases.Substantially all homes passed in our cable markets are now capable of broadband speeds of up to 1 gigabit per second, with approximately 64% of our residential base in the upgraded areas having migrated to the new powerhouse rate card. This time last year, roughly half of residential subscribers were on rate plans of 10 megabits per second or less. Now 69% of subscribers are on plans of 25 megabits per second or higher, with an average subscribe download speed at 64 megabits per second, which is well out of the reach of our DSL competitors. We are achieving our goal of constructing an even deeper competitive moat the incumbent cable markets we serve.Turning to slide 17, we launched three additional markets with our Glo Fiber service in the first quarter of 2020, more than doubling our homes passed to approximately 5,300. Glo Fiber had 453 customers at the end of the first quarter, with an 8.5% total penetration rate and 682 total RGUs.We are seeing a 33% attachment rate for our streaming TV service and an 18% attachment rate for our home phone service, both of which are significantly exceeding our initial projections. In our first cohort in neighborhoods in Harrisonburg, Virginia, we are achieving as aggregate residential broadband penetration rate of approximately 15% after 90-days with some neighborhoods exceeding 25% penetration.Low fiber product level ARPU is ahead of our expectations as well on all three products in the triple play with one particular bright spot of note, our 1 gig symmetrical broadband service. Our 1 gig speed tier is achieving a nearly 30% adoption rate and retails for $90 a month with whole home WiFi, which in spite of a higher pricing Comcast 1 gig service demonstrates the value consumers clearly perceive and a symmetrical fiber based, reliable offering from a regional provider with local customer service.On slide 18, we depict that our Fiber and Cable footprint, including a table to summarize our progress in each Glo Fiber market. Construction is well underway in our first four active markets, which include Harrisonburg, Staunton, Front Royal and Winchester Virginia. We’ll also begin construction this year in Roanoke, Lynchburg and Salem, Virginia with a planned commercial launch in the first half of 2021. Together, these first seven markets comprised just over 77,000 residential and commercial target passing.We also continue to make great progress toward our goal of launching a new fixed wireless broadband offering in the second half of 2020, targeting roughly 300,000 rural households across portions of Virginia, West Virginia and Southeastern Ohio, leveraging our recently acquired 2.5 gigahertz license spectrum.We now have active beta customers on the new fixed wireless network achieving 100 megabit per second download speeds, far exceeding offers by DSL, Satellite and WISP competitors in these un-cabled areas of our spectrum foot print. We will continue to update you on the status of both our Glo Fiber and fixed wireless initiatives as we progress in our build plans and launch of commercial services over the next several quarters.Turning to slide 19, we added one new tower in the first quarter of 2020. Tenants increased 10.9% year-over-year to 408. We had a backlog of 128 open orders related to upgrades of existing tenants or the addition of new tenants at the end of March 2020.Finally, slide 20 provides an update to our 2020 capital spending results. Capital expenditures were $32 million in the first quarter compared to $44 million in the first quarter 2019. For 2020 we are updating our capital spending guidance to between $125 million and $148 million with all the reduction to prior guidance reflected in our wireless segment.As we previously disclosed, we have temporarily deferred certain wireless network expansion projects in the Richmond Silver territory as we await further clarity on the impact to our wireless business related to our ongoing negotiations with the new T-Mobile. However, with our strong liquidity and cash flow generation, we continue to invest aggressively in our Broadband and Fiber networks despite the coronavirus induced economic uncertainty and our current operating environment.Thank you very much and operator, we're now ready for questions.