Wayne DeVeydt
Analyst · The Benchmark Company. Please proceed with your question
Good morning. And thank you for joining the call. I am excited to be here this morning. I just joined Surgery Partners at this unique time for both our company and the industry. But we have much to discuss today. I would first like to share that regarding my decision to join Surgery Partners and the value-creation potential I saw in making this decision. I will then shift the discussion to some of the key fundamental strategic opportunities that we have for growth and margin improvement over the next few years and some specific initiatives we are undertaking to position us to capitalize on these opportunities. And finally, I would like to provide some insights into our 2018 outlook and key proof-points that we will be tracking throughout the year to validate our strategy, initiatives and resulting execution. Let me start by highlighting my reasons for joining Surgery Partners. As many of you are aware, we live in a healthcare industry that continues to have many inter-related but fragmented moving parts. As a result, healthcare cost in the United States continue to rise at levels that are challenging the consumer’s ability to afford the high-quality healthcare every consumer expects and candidly deserves. Having worked in the healthcare system for over two decades, I’ve had an opportunity to experience first-hand many of the initiatives put forth to drive cost out of the system while improving the patient experience. While there were many success stories around these initiatives, several fell short due to misalignment of priorities and incentives. This is where Surgery Partners became such a compelling opportunity for me. Specifically, Surgery Partners understands the priority is the consumer, our patients. We can never lose sight of this basic tenet making quality, along with patient safety and satisfaction at the core of what we do each and every day. Second, our business model aligns with and empowers physicians to provide them with the resources they need to be doctors first. The alignment of the consumer and the physician is paramount to any successful model in healthcare. But the remaining ingredient is the alignment with payers including both state and federal governments, which control the flow of healthcare dollars and are motivated to remove inappropriate and unnecessary costs from the healthcare system in order to not only protect the integrity of this system, but also to improve on the sustainability of this system. The ability to bring experience on the payer side of the cost equation, coupled with the unique business model of Surgery Partners, is what drove me to accept the opportunity to lead this great company. Simply put, we are on the right side of the cost equation and fully aligned with the goals and objectives of consumers, physicians and payers. This alignment is even further strengthened when you consider the overarching macro trends that create tailwinds for our business. These include, an aging population, which aligns well with our focus in orthopedics including total joint and spine procedures, ophthalmology, pain and GI. Advances in technology around patient safety and improved outcome and the resulting influence in shifting to surgical procedures of the high-quality, low cost ASC setting, which is evident from CMS’s continuing discussions wherein total knee and hip arthroplasty to the ASC payable list. As you know, these procedures are already being performed safely and effectively on non-Medicare patients and ASCs. Third, this alignment with consumer and government advocate groups to improve patient safety while reducing cost. Our high-quality low-cost positioning creates compelling value for payers, while aligning with doctors in prioritizing safety and the provision of quality care patients. And finally, as the last independent ASC with national scale having been built over a 20 year period, we are a strategic and scarce asset in a consolidating market. Moving strategic opportunities for long-term sustainable growth in our core business, outpatient surgical facility, while we are fortunate to have the right assets in the right space, we have several opportunities to improve both our strategy and our execution. These fall into three primary areas, payer alignment, physician recruitment and retention and leveraging national scale. Starting with payer alignment. As I stated previously, we are fortunate to have a business model that already focuses on our patients while empowering physicians. But aligning with payers which are focus on improving patient safety by removing excess cost from the healthcare system is critical. We are beginning to identify opportunities where we believe we can have substantial impact that not only benefits the payers that aligns with our growth objectives. To be clear, this is not a simple game of checkers, it is important for us to have a thoughtful approach to those payers with whom we choose to partner and to identify locations and models which supports both organic and inorganic growth. While these partnerships take time, we are playing molten ball here and this is an area where I plan to dedicate a substantial portion of my time focusing on value-creation into 2019 and beyond. For the more immediate term, we are increasing our efforts around physician recruitment and retention. Increasing the number of physicians that perform procedures in our facilities is an important part of our organic growth engine. To address this opportunity, we’ve implemented a number of initiatives including, but not limited to doubling the recruitment team and realigning structure, which will provide broader coverage of our ASCs and additional boots on the ground establishing key relationships with those doctors with whom we want to partner. And two, implementing new analytical tools and training to enable best practice sharing across the organization and prioritizing the pipeline of over 170,000 potential physician partners. We expect these efforts to begin to take hold throughout the year and drive a positive EBITDA contribution to 2018 and incremental increase heading into 2019 as we begin to recognize the full runrate benefit. Finally, we will begin to leverage the benefits of national scale, which was bolstered as a result of the successful NSH acquisition. As we progress through the integration of NSH, we have identified several opportunities for the combined organization that will add immediate value to the back half of 2018, while creating runrate lift into 2019 and beyond. A few examples. On the procurement front, we are now negotiating as a significant national account rather than contracting locally. While this requires short-term investments in establishing a new purchasing system to improve data analytics along with appropriate staffing, the value to the organization is meaningful and sustainable. Additionally, it should improve synergies for future acquisitions with a more immediate impact as we implement newly contracted rates on acquired facilities. We have identified approximately $15 million in gross opportunities that we are targeting with more than half of this accruing to EBITDA and benefiting Surgery Partners’ shareholders. While these benefits will be negotiated and realized throughout the year, they should provide further EBITDA lift heading into 2019 as we begin to recognize the full runrate benefit. Another example of leveraging national scale relates to our revenue cycle management initiative. Currently, operational diversity in revenue cycle management has resulted in over 100 different vendor relationships, tools, applications and outsourcing, all which increase cost and complexity implementing standard operating policies and procedure and simplifying our revenue cycle management activities to mitigate collection risk should result in 2019 runrate and margin improvement. This will require a meaningful investment in 2018, but will further enhance our ability to improve our runrate earnings and cash flow, while enabling synergistic value we recognized from future acquisitions sooner. These savings from enhanced scale are among the components of the synergy figures we’ve previously discussed to be achieved over the next 18 to 24 months. It is important to recognize that many of these savings also benefit our physician partners, which enhances the value proposition of Surgery Partners providing meaningful proof-points and case studies to our physician partners that demonstrate our ability to drive value should only enhance our opportunities to implement longer-term strategic sourcing and enhance our value proposition as we recruit physicians and acquire facilities. We’ve recognize that much like consumers, doctors have a choice with our focus on patient satisfaction and alignment with payers, backed by our expectation of demonstrating real value-creation, our goal is simple, to become the partner of choice for a physician. These are just a few examples of how we can and should leverage our national scale. As we continue to build out our management team, I expect that we’ve identified further opportunities for improvement. Turning to our 2018 outlook, we recognize the performance over the past several years as been inconsistent. I have had an opportunity to understand many of the issues that created volatility, but I want to better understand some of the dynamics that contributed to the deviation in expected performance. It is incumbent upon us to ensure that we have the processes, infrastructure, people, incentives, and culture in place to drive consistent performance over a multiyear period. In establishing our 2018 outlook, we’ve made some changes compared to prior years. Specifically, we are excluding mergers and acquisitions from our 2018 outlook. We are in a dynamic competitive environment and we want the team focus on the right deals. That being said, we plan to deploy between $80 million and $100 million of capital per year related to mergers and acquisition at prevailing industry multiples. As we complete transactions, we will reflect them in our future outlook. We are including certain known and planned divestitures. We are evaluating our entire portfolio and plan to divest assets that are not core to our long-term strategy. Our intention is to redeploy proceeds into future acquisitions that align with our targeted high-growth portfolio markets. We have a number of negotiations underway and have modeled planned EBITDA divestitures for 2018. We are focused on obtaining maximum value for any divested asset and this number could fluctuate throughout the year. Finally, we’ve increased our G&A spend to reflect key resources that will drive long-term growth and profitability for our stakeholders. In many respects, 2018 will be an investment year to ensure that we have the right people and processes in place to drive our business in the medium and long-term. Along these lines, we’ve added some key leadership pieces to our team in procurement, revenue cycle management and physician recruitment. We’ve also bolstered the ranks of our senior leadership team that will help drive growth across our business going forward. Dave Kretschmer, who you will hear from next, and as you can tell us fighting a cold, was appointed Chief Strategy and Transformation Officer as well as Interim CFO. David brings over 20 years of payer experience and will be driving force in overseeing several of our key strategic initiatives including payer alignment, and physician recruitment and retention. Angela Justice was recently announced as our Chief Human Resource Officer. This newly created position highlights the importance of talent development and driving the company’s long-term growth objectives. And finally, as you know, we are actively engaged in a search for a new CFO. We anticipate filling this position in the near-term. Based on these changes, we expect full year 2018 revenue to be greater than $1.75 billion and full year adjusted EBITDA to be greater than $240 million. This outlook highlights our more conservative approach towards assessing the company’s performance, as we make the necessary investments to drive long-term sustainable growth. And while we do not provide quarterly guidance, I would note that we anticipate earnings to be disproportionately back-half weighted reflecting the continued seasonality of the business and the timing of benefits from implementation of various initiatives. With that, let me hand the call back over to David for an introduction overview of our full year and fourth quarter financial results. David?