Michael Benstock
Analyst · Val Vista Capital Management
Thank you Hala and good afternoon everyone. We appreciate you joining us to discuss our first quarter 2015 performance. I’ll start with some financial highlights and review the positive impact from our continued execution of our growth strategies. Then I will offer some comments on general industry trends. After this Andy will give you some additional back ground on our financial results for the latest three months. Next I will return with a general outlook for the second quarter and year. Then we will both be happy to answer your questions, if I have a voice left when that happens. So, bear with me. Let’s begin with the quarterly highlights. We had an outstanding start to 2015 with first quarter revenues up 13% to $46.3 million from $41 million reported last year. Net earnings increased by 67.7% and diluted earnings per share rose 55.6% on 7.3% more shares. Our Uniform and Remote Staffing segments both contributed nicely to our stellar performance as we increased our market penetration and leveraged our fixed cost structure on much higher volumes. Let’s break out the performance in our two segments. Uniform related products, which includes Fashion Seal Healthcare, HPI Direct, and Superior ID brands saw our revenues increase 11.9% from last year’s first quarter. This resulted in part from strong sales to existing clients. In fact, 41 of our top 50 customers bought more from us this quarter then a year ago. We also attracted a number of new clients. As part of this we are making good progress building new relationships to our recently awarded GPO contract, which opens up more than 30,000 health care facilities as potential customers. During the quarter, we did additional training and added to our sales team to effectively engage in these opportunities of note. Some of our current customers are part of the premier GPO and many have expressed interest in expanding their relationship to place additional orders. While in the early stages we are right on plan in filling our pipeline with GPO related opportunities. It will take between three to five years to fully penetrate the premier network and in the meantime we are seeking other GPO awards as well. Our successes more than offset some of the market challenges we face during the quarter. This includes as you know some challenging winter weather. Some work stoppages in Haiti and a West Coast port slow down. Our global sourcing and redundant manufacturing helps us mitigate the effect of these types of interruptions. Our global sourcing team and logistics group did a great job of moving our products reports that were less effective by the slow downs and strikes. At the end of the day, we always make sure our customers’ employees get their uniforms. Moving on to the office gurus, our call center and BPO operation, sales in the segment grew 36.1% for the quarter reflecting the inroads we are making in adding new customers as well as increasing sales penetration to existing customers. As you know, the call center business grew at of our own need to staff back office functions, while reducing operating expenses. We successfully executed this strategy and attracted outside customers with similar needs. While small part of our overall company, its revenues are growing at a healthy rate and is a smart extension of what we do. Our niche is serving customers that need support for fewer than 25 seats in addition to customizing needs for larger opportunities. We gained significant synergy and elevate the customer service experience even for our uniform customers by having our own captive call center. Their incredible growth opportunities here for a highly profitable business that contributes handsomely to the bottom line every quarter. The office gurus has a solid management team; that means we, the senior executives engage at the strategic level while they focused on what they do best running the day to day operations. During the quarter, we broke ground on our call center in El Salvador, our new call center in El Salvador, we are on schedule to complete construction during the first quarter of next and begin operations in the latter part of that quarter. This facility ultimately will seat over a 1000 agents who will help us continue to support our remote staffing segments profitable growth. With this as background, let’s look at the economic trends affecting our market. While not yet a robust economy, the economy is slowly headed in the right direction and we feel encouraged by that. New jobs, new hires and employee turnover are good for our industry. According to the U.S. Department of Labor Statistics most employment indicators in February were stable. With what we saw in January, if you remember was a high watermark. Employers continue to post the most job opening since 2001. This was true for every region in the country. Total hires remained at 4.9 million, which is the highest level in more than 7 years. In addition, the number of those who quit the jobs remained at 2.7 million people or 1.9% of the work force. In the 12 months that ended in February there was a net employment gain of 3.2 million people. In healthcare alone, the number of job openings increased by more than 25% between February of 2014 and February of this year. Hiring was up by 11% from a year ago and job separations rose 7%. This supports our belief that the improving employment situation will mean growth and demand for our market for the foreseeable future; more people in the uniforms in total and from turnover. In addition, employer is the one who will increase employee satisfaction in order to hold on to valuable trained employees will allocate more money to uniforms as an added retention strategy and spend additionally on branding initiatives. Our continued growth will also come from creating value added situations to our promotional branded products business by serving as a one-stop shop for our customers. When they purchase uniforms bearing their logs they can easily select other branded merchandize such as coffee mugs, backpacks, water bottles to round out a fully branded program. We have ramped up our sales efforts to accelerate opportunities in this key promotional products niche. Before I turn the call over to Andy, I would like to reiterate that we continue to aggressively seeking the right acquisitions. Our goals to add operations that will give us critical mass in an existing or new market create new relationships for us or add products that are logical extension of our business. To that end, we continue to have an investment banker engaged on our behalf and are in active discussions with acquisition candidate. Now I will turn the call over to Andy to walk you through our financial review.