Thomas Broughton
Analyst · Piper Sandler
Thank you, Davis. Good afternoon, and thank you for joining our fourth quarter earnings call. 2023 was not what we expected it to be when the year began, but we're pleased with the results of the hard work by our bankers, who I think are the best in the industry, and where we ended up in the year. Bud will go into more detail on, but we certainly were pleased to see the net interest income not only stabilize but to improve in the fourth quarter. And what I found over the years in banking, you can cut expenses to improve profitability, but you cannot reach prosperity without the net interest margin reaching acceptable levels. We do expect some tailwinds from the margin in both this year and 2025, we'll hear more about that as we move through our speakers.
We are pleased to announce that Joel Smith has joined us as President of Memphis, Tennessee market, and we'll certainly provide more information on the team and our location there soon. So it is a great market. Total deposits on Memphis were $41 billion, and we think we have a great opportunity there.
As we have commented in prior calls, once we saw the run-up in treasury rates in mid-'22, we pivoted to deposit gathering, which proved to be great timing and given the events of March 2023. Our results in 2023 exceeded expectations with year-over-year deposit growth of 15%. New commercial accounts were up 15% over 2022, and total new accounts, including retail accounts, were up 12% year-over-year.
We are one of the few banks our size who has no brokered deposits or Federal Home Loan advances. This will certainly serve us well if the regulators announce new liquidity standards, as expected. Rodney Rushing will discuss a little bit more about the correspondent division after I finish my remarks.
Loans grew slightly in the fourth quarter. We did have loan growth in 5 of the last 7 months of the year. C&I line utilization has really not improved since it's been pretty flat since June 30, 2022. Certainly, there was aftereffects of the PPP program. And then as rates moved higher, that also has reduced borrowings more than you would see otherwise. And of course, most of this reduction and the borrowers on the C&I side was funded with noninterest-bearing deposits. So you really have the worst of both worlds there, when you're taking money out of noninterest-bearing accounts to pay down lines of credit.
So we do think most of that is in the rearview mirror at this point. The backstory of the quarter is we had $178 million of loans that paid off early in the quarter at an average rate of 4.3%. So that -- getting those loan payoffs was a good thing and improved profitability.
We are growing increasingly optimistic that as activity is picking up, we will see more normalized loan growth this year. Our loan pipeline has increased 50% since last quarter end, which has improved substantially from 2023 levels. We're certainly not at the blistering pace of 2022, but that year was certainly way above normal in loan activity and will not be a typical year.
We think the pipeline is very robust at this point. And we do see loan activity picking up on a weekly basis. And certainly, activity in a new market like Memphis will help carry us, give us some momentum later in the year.
On the production side, we hired 7 new producers in the fourth quarter, up a net of 3 for a total of 143. Even though we're adding a team in Memphis, we do expect to improve the efficiency of some of our other markets over time, and maybe our head count will end up more balanced as we go through the end of the year.
Credit quality does remain strong. I think most of us in the industry and all investors have been waiting for a recession since 2019. But we do not see early signs of difficulties emerging, and Henry Abbott will discuss it in a few minutes in more detail.
So at this time, I'm going to turn it over to Rodney to talk about the correspondent division.