Forrest Li
Analyst · Alicia Yap of Citigroup
Hello, everyone, and thank you for joining today's call. The momentum from our strong start to 2025 has continued into the second quarter. All 3 of our businesses have delivered robust healthy growth, giving us greater confidence of delivering another great year. Shopee's GMV grew 25% year-on-year in the first half, and we expect this growth momentum to carry into Q3. Money's loan book continues to expand rapidly while maintaining a healthy NPL ratio. And for Garena, we now expect full year bookings to grow more than 30% year-on-year. Given the high potential of our market, and the stage of our business now, we will continue to prioritize growth. We still see huge opportunities in our markets to serve many more users and better many more lives with technology expanding both our addressable market and capturing more market share will pave the way for us to maximize our long-term profitability. At the same time, our company has reached a stage where we can pursue growth opportunities while improving profitability by being disciplined and cost efficient, we have turned all 3 businesses EBITDA positive since the second half of last year, and we are accumulating cash each quarter as we scale. We remain committed to growing profitably with a strong balance sheet that enables us to capture future opportunities. With that, let me take you through each business performance. Starting with e-commerce. Shopee has shown stellar growth performance throughout the first half of this year. After a record high Q1, we have delivered another record break in Q2 with quarter-on-quarter growth in gross order volume, GMV and revenue. This was driven by a sustained increase in our active fire and their purchase frequency, reinforcing our leadership across all our markets. We also delivered year-on-year profitability improvement across Asia and Brazil enabled by our expanding scale and improving cost efficiency. Our monetization improved in the second quarter, largely driven by strong growth in advertising revenue. We have delivery worked to both drive seller adoption and encourage existing ad paying sellers to use our latest ad tech solution. Since early last year, our dedicated ad tech team has worked hard to improve algorithms, enhance traffic allocation efficiency and deploy AI technologies to better serve our ad paying sellers and we have seen very encouraging results. During the second quarter, the number of sellers using our ad products rose by around 20%. And ad paying sellers average quarterly ad spend grew by more than 40% year-on-year. Our tech enhancements have allowed us to more effectively optimize Shopee's GMV and advertising revenue at the same time. We saw an 8% uplift in Shopee's purchase conversion rates and improved our ad take rate by almost 70 basis points this quarter year-on-year. Our operational priorities have proven to be a winning formula and they remain consistent, enhancing price competitiveness, improving service quality and strengthening our content ecosystem. In the second quarter, reinforced our price competitive value proposition with the launch of the campaign slogan, cheaper, faster at Shopee. It resonated well [indiscernible]. We saw a more than 10% year-on-year uplift in overall purchase frequency during the quarter, and the buyers continued to rank us as the most price-competitive e-commerce platform in Qualtrics survey across Asia and Brazil. On service quality, our logistics capabilities continue to be an important depreciator for us. In the second quarter, we reduced the logistics cost per order and improve delivery speed across Asia and Brazil year-on-year in both urban and rural areas. We continue to roll out new initiatives to address specific customer needs, such as instant delivery options in dense urban areas. This led some buyers receive their orders within as little as 4 hours of order placement, our fastest shipping channel yet. We piloted it in Indonesia and proved so successful that we have now rolled it out to Vietnam and Thailand as well. Another example is intelligent demand forecasting, where we preship commonly ordered products to warehouses closer to where we know buyer demand will likely come from, reducing buyer rating time when actual orders are placed. Our logistics innovation not only delight our customers by improving the service quality they receive, but they also make us more cost efficient letting us pass savings on to buyers. We have also been doing more to enhance buyer loyalty and stickiness. Our Shopee VIP membership program a paid subscription service, giving buyers exclusive benefits has shown very good momentum in Indonesia. Total GMV from VIP members there grew nearly 50% quarter-on-quarter and VIP members bought a monthly average of around 30% more after subscribing. VIP members have also shown a roughly 20% higher retention rate compared to nonmembers. Building on this success, we have expanded the program to Thailand and Vietnam. At the end of June, total VIP subscribers in this market reached 2 million. We plan to roll out the program to more markets over the rest of the year. Our content ecosystem continues to be a powerful engine of buyer engagement and conversion. Our AI tools empower shopping sellers to produce high-quality video content, helping them improve user conversion and make more money without having to invest in their own studio setup. In Southeast Asia, orders from live streaming and short-form video accounted for more than 20% of our total physical good order volume in the second quarter. Our collaboration with YouTube has also continued its strong momentum. As of June, more than 7 million YouTube videos featured Shopee product links across our Southeast Asian market, an increase of more than 60% quarter-on-quarter. Moving to Brazil. Shopee has continued to deliver exceptional growth while maintaining its positive adjusted EBITDA. Average monthly active buyers rose by over 30% year-on-year in the second quarter, much faster than industry average growth rate. Our strong growth in Brazil is built on solid fundamentals, especially logistics improvements and product category expansion. We have brought logistics cost per order down by 15% while also reducing our average delivery time by more than 2 days year-on-year. In the Greater Sao Paulo region, about winning 4 shop parcels were delivered the next day and 40% within 2 days, up from single-digit percentages in the same period last year. We added over 100 well-known brands to our platform, especially in higher-value product categories. This contributed to steady and healthy increases in buyers average basket sizes in the second quarter. This combination of improving delivery service while expanding our product selection has allowed us to both serve our existing users more effectively and expand into more user segments, such as urban and more affluent buyers. We will continue to push on this front and keep our strong momentum going in Brazil. This quarter, we celebrated Shoppe's 5-year anniversary in Brazil and I'm very proud of what our team has achieved in this relatively short time. We have become the market leader by other volumes. We continue to grow fast, and we are operating profitably. I'm especially happy with the role we have played in promoting digital entrepreneurship to over 8 million Brazilian. 30% of our active sellers that Shopee has their first experience selling online, and more than half of our active sellers, they rely on Shopee as their primary source of income. In summary, Shopee has delivered an exceptional performance in the first half of the year with 25% GMV growth year-on-year, and we are confident that this growth momentum will carry into Q3. We remain committed to delivering strong, profitable growth while reinforcing our market leadership across Asia and Brazil. Next, moving to digital financial services. Money had another very strong quarter. Both revenue and adjusted EBITDA continued to grow more than 50% year-on-year. and our loan portfolio remains healthy, thanks to our prudent risk management. In the second quarter, our loan book grew over 90% year-on-year to reach $6.9 billion driven by both our expanding user base and our wider range of products addressing more user needs. We added over 4 million first-time borrowers during the quarter and our new cohorts are scaling well with positive unit economics. At the end of the quarter, active users for our consumer and SME loan products exceeded $30 million for the first time, representing more than 45% year-on-year growth. Our loan portfolio remains healthy with the 90-day NPL ratio staying stable at 1.0%. We have delivered strong and healthy growth across multiple markets, reducing our reliance on any single market and improving our ability to weather local economic cycles. I'm happy to report that Malaysia's loan book surpassed $1 billion at the end of June. It is our third market to reach this significant milestone after Indonesia and Thailand. Brazil also delivered robust growth in the second quarter, driven by strong adoption of Spaylater and personal cash loan products. We have achieved such high growth while managing risk very well thanks to 3 unique advantages that Mani has. First, deep and seamless integration with our shopping ecosystem. Second, a very large base of users who are growing their credit track record with us over the years. Third, our increasing use of AI to improve our credit models. Together, these advantages uniquely enhance our underwriting capabilities in each market, enabling us to very effectively push for growth across our 3 credit product lines. On-Shopee Spaylater, Off-Shopee Spaylater and cash loan products. On-Shopee Spaylater continues to deliver solid growth across our markets with GMV penetration now in the mid-teens on a market blended basis. We promoted Spaylater later 1 month interest-free option at Shopee check out mimicking the benefit of credit card usage. We use the tier-based pricing to offer lower interest rates to prime user segments who have access to more credit options and are more price sensitive. We also introduced a feature that allows users to request a higher credit limit by voluntarily submitting proof of income. Such initiatives contributed to our record high monthly numbers for first time later borrowers in June. In addition, these measures has enabled us to capture more prime users with stronger repayment capacity and higher lifetime value. We see further runway to scale this product by deepening its penetration on Shopee in all our markets. Off-Shopee Spaylater is also growing healthily. In Malaysia, we recognize the significant user demand for greater payment flexibility. So we integrated Splat with Malaysia's national QR network. Do it now. enabling seamless and flexible off-line usage on many everyday purchases. Our Off-shopee Spaylater portfolio grew over 40% quarter-on-quarter and accounted for more than 20% of our SPaylater portfolio in Malaysia at the end of June. Building on this success, we have just launched a similar user experience with the Thailand National ProPay QR network as well. We have also gained good traction with personal cash loans as addressing the strong demand we have seen in our market for credit success in people steady live. We have scaled this product category, both quickly and profitably by cross-selling personnel cash loans to stay later users with good repayment trends. As a result, personal cash loans outstanding has almost doubled year-on-year as of the end of June, and a lot of headroom remains for this product in our market. In summary, Money has delivered excellent growth throughout the first half of the year, diversified its loan portfolio across markets and products and maintain high asset quality through prudent risk management. It is exciting that our credit business is still in the early stages in many of our markets, reinforcing our strong conviction in Money's long-term growth and earnings potential. Finally, moving to digital entertainment. After a flying start to the year, Garena continued its strong growth momentum into the second quarter. Bookings were up 23% and adjusted EBITDA was up 22% year-on-year. Multiple key typos delivered double-digit growth in the second quarter, including Free Fire, Arena of Valor, EA Sports FD Online and Duty Mobile. Free fire continues to be at the core of Garena's strong performance. sustaining its massive global user base of more than 100 million average daily active users. Free Fire continues to grow well even after 8 years bringing joy to more users in more markets because we always put what gamers want at the heart of our work. A great example is the high-profile launch of our new map, Solora, in celebration of 38th anniversary during the second quarter. Solar plants in Juba, Notter with exciting innovation. Our veteran gamer were drilled by the return of an iconic trend from Free Fire's earlier maps that used to be a central part of their game experience. And gamers both old and new, we're very excited by the new full map light rail feature, allowing them to more rapidly across entire Karen completely changing their gameplay strategy and pushing them to come up with new techniques to win. Since its launch on May 16 at the Free Fire World Series, response from players has been exceptional. It has already become our best-performing new map. We also capitalized on excitement around this new map by introducing a new camera mode let players capture photos and videos of their gameplay more easily, boosting social sharing and engagement within a month of releasing this feature average daily share of in-game footage grew by nearly 4x, dramatically expanding free far visibility. Building on this excitement, we extended our anniversary celebration into July with the 2 high-impact IP collaboration, Netflix's Squid Game and Naruto Shippuden Chapter 2. Initial response from gamers has been extremely positive. In summary, Garena has delivered a very strong performance in the first half of this year. We believe reefer has established itself as an evergreen franchise both sustaining its user engagement and growing its appeal in more markets globally. We are also committed to trying out new genres and new markets and testing the boundaries of future game experiences by embracing AI. Given all of this, we are raising our full year guidance for Garena and expect bookings to grow more than 30% in 2025 year-on-year. In closing, we are very happy with the strong set of results we delivered both in Q2 and the first half of 2025 overall. All 3 of our businesses have extended their track record of excellent execution robust growth and improving profitability. This gives us greater confidence about the second half of the year, and we look forward to delivering a strong 2025 and beyond. Thank you, as always, for your support. With that, I invite Tony to discuss our financials.