Forrest Li
Analyst · Goldman Sachs. Please go ahead
Thank you Min Ju. Hello, everyone, and thank you for joining today's call. In 2021, we continue to focus on growing and evolving our business to address the fast-changing needs of our users and communities. We have invested with vision and efficiency to capture the market [ph] opportunities available to us during this period of accelerated digitalization. As a result we have greatly deepened our engagement with consumers and small businesses, vastly expanding our total addressable market and extended our leadership across all our businesses. Moreover, our growing scale, leadership and strong cash balance means we are well-placed to leverage efficiencies across our ecosystem. As we look ahead, I would first like to take this opportunity to share with you how we plan to manage sustainable growth going forward. We believe we are now in a strong position to manage the levers of our business to reach profitability across more markets and segments in 2022 and beyond. We currently expect Shopee to achieve positive adjusted EBITDA before HQ cost allocation in Southeast Asia and Taiwan by this year. We also expect SeaMoney to achieve positive cash flow by next year. As a result, we currently expect that by 2025 cash generated by Shopee and SeaMoney proactively will enable these two businesses to substantially self-fund their own long-term growth. At that point, we believe Shopee and SeaMoney will be generating meaningful cash in our existing core markets of Southeast Asia and Taiwan as strong market leaders, while Shopee will also have achieved significant scale and a strong market position in our new growth market of Brazil. On the path to this inflection point, we plan to continue to invest in Shopee and SeaMoney with efficiency. We have around $10 billion of cash, cash equivalents and short-term investments on our balance sheet including close to $7 million raised in last year, which we intend to invest into the growth of Shopee and SeaMoney over the coming years. This is on our current plan. We believe that we have the financial resources required to grow the two businesses to the inflection point without having to heavily rely on cash generated from the digital entertainment business. Of course, any additional growth from Garena will further strengthen our position. And we remain extremely focused on developing the radars global platform, which we see as a key strategic asset in the long run. Next, let me share with you how we are thinking about resource allocation for this period. Broadly speaking Shopee LatAm and Brazil in particular, as well as R&D will be our top two focus areas for investments. Our investments and the overall impact on the bottom line is likely Shopee Brazil but unit economics and profitability for our businesses generally improve its scale. Firstly, we will continue to invest in Shopee Latam with a focus on Brazil. Of course, it'd be much easier operationally for us to just focus on the seven existing core markets for Shopee. However, we strongly believe that by investing prudently and sustainably in Shopee LatAm and Brazil in particular, we will generate significant value for our shareholders in the long run. While we do not underestimate the challenges of any new market expansion. I would also like to highlight that we have established track record seven times in seven highly diverse and complex markets of Southeast Asia and Taiwan. We will start in each of those markets in 2015. We have significantly net resources, experience and the know-how and as a result, find a much more formidable competitive landscape that we currently do in our market expansion. Moreover, our growth trajectory in each existing core market has generally followed certain patterns, whereby we are able to first manage strong user and order growth with improving efficiency and then achieve market leadership and profitability with scale. As I will share in greater detail when we discuss the segment results, Shopee Brazil has already achieved strong user traction meaningful commercialization and fast improving unit economics less than two years after entering the market. This gives us further confidence in managing growth in these markets. Achieving success in Brazil, which is the sixth most popular country in the world, where profitability model for marketplaces has also been locked toward would allow shopping to substantially expand the total addressable market that significantly enhanced its competitiveness as a global e-commerce platform and further diversified its businesses across the world. Secondly, our technology and R&D capabilities are already a strong competitive mode for us. And we aim to invest in deepening this advantage. Our scale market leadership and ability to leverage efficiencies across our entire ecosystem position us very well to continue to build core strength intact. We intend to ramp up investments in R&D to continually provide better and greater varieties of services operation and feature to our users as well as to maximize our long-term growth potential. The result of some of these investments are already visible across our business in fast-evolving operates and features. Such offerings and features range from unit B2 in Free Fire, user engagement features of Shopee, and fintech products under SeaMoney to share technology platforms improve security and risk management structure and intense commercialization and financial underwriting systems just to name a few. These investments are both necessary for our current operations and are highly important to our future growth. We strongly believe that our investment in technology will continue to serve as a key competitive mode across our support systems. As we pass the near to midterm plan, I would also like to share our longer-term view about the future we are working very hard to work. As we look ahead it is clear that consumer activities and experiences are increasingly converging online at the intersection of content, commerce, and community. It is also clear that adaptable company that has successfully tapped into active engaged and social communities will have a unique advantage as we move into this new era. Our three core businesses collectively offer immersive and interactive digital, social, and commercial experiences to a large global community supported by our fast-growing digital financial infrastructure and deep online/offline operational capabilities. We therefore believe that our ecosystem comprises a complete consumer tech and innovation tech that is distinctively relevant to the new opportunities being presented. All the business investment and decisions we are meeting today, our intent is to also factor position us to best serve the changing needs of fast-growing digital native generation. Let us now discuss the performance of our group and each of our businesses in the fourth quarter and the full year of 2021 and our outlook for 2022. At the group level, GAAP revenue increased 106% year-on-year to $3.2 billion and the gross profit was $1.3 billion, up 146% year-on-year for the fourth quarter. Meanwhile, for the full year of 2021, GAAP revenue grew by 128% year-on-year, to reach $10 billion, and gross profit reached $3.9 billion, up 189% from 2020. The rate of bookings for the full year is $4.6 billion and shopping debt revenue reached $5.1 billion. Both businesses performed in line with our recently raised full year guidance. For 2022, we currently expect bookings for digital entertainment to be between $2.9 billion, and $3.1 billion, with many economies reopening further in the fourth quarter and into this year, we have observed some moderation in online activities and the fluctuation in user engagement. Moreover, due to our anticipated government actions, as we previously reported in the press release Free Fire is currently all available in the Google Play and iOS App Stores in India. Our guidance therefore takes into consideration the headwind factors. The midpoint of the guidance of $3 billion reflects our current expectations that our bookings for 2022 will be close to the level in 2020, while also considering the uncertainty in India. While we will continue to assess the longer-term trends that our markets continue to evolve, we remain highly confident in the long-term prospect of our digital entertainment business. Next, we expect GAAP revenue for e-commerce to be between $8.9 billion, and $9.1 billion, representing 76% year-on-year growth at the midpoint of the guidance. This strong outlook, particularly against a very high base of 2021, reflects our deeper engagement with consumers and small businesses across our markets, mostly expanding e-commerce and addressable market and continued improvement in commercialization. I'm also excited to share our 2022 outlook for Digital Financial Services segment for the first time. SeaMoney has made strong progress in 2021 as we continue to scale our mobile wide experiences and launched new products and services, which saw successful adoption of core e-com system. We anticipate that, this trend will continue and still – growth engine for us. We expect GAAP revenue for SeaMoney for this year to be between $1.1 billion and $1.3 billion, representing 155% year-on-year growth at the midpoint of the guidance. Let's now turn to our businesses in more detail. Beginning with digital entertainment in the fourth quarter, the rate has generated bookings of $1.1 billion, an increase of 7% year-on-year. Adjusted EBITDA was 56% of bookings at $603 million. Ordering active users reached 654 million up 7% from a year ago and quarterly paying users were 77 million, an increase of 6% year-on-year. For the full year of 2021, Garena recorded bookings of $4.6 billion, up 44% year-on-year. Adjusted EBITDA was up 40% compared to 2020 at $2.8 billion, representing 50% of bookings. During the fourth quarter, online game momentum moderated somewhat, given the reopening trends in many of our markets. That said, it is worth emphasizing that Free Fire continues to have one of the largest and most engaged user communities of ungating history. According to data.ai previously known as App Annie, for the third year in a row Free Fire was the number one most downloaded mobile game globally in 2021. Free Fire also ranked second globally by average monthly active users for all mobile games on Google Play in the fourth quarter and full year. Free Fire also returned its leadership as the highest grossing mobile games across both iOS and Google Play in Southeast Asia and Latin America for both the fourth quarter and the full year based on data.ai. We have maintained this leading position in Southeast Asia and Latin America for 10 consecutive quarters. Furthermore, Free Fire was the highest grossing mobile battle royale game for the fourth consecutive quarter to the U.S. according to data.ai. We remain committed to investing in content in Free Fire to enhance user experience and uplift user engagement. For that, we have a comprehensive pipeline in sales that includes partnership for original and user-generated content and e-sports activities. For example, this month we have a crossover event with Assassin's Creed, one of the most popular global video game franchises. And we're also excited to have BTS, one of the world's most-streamed artists worldwide enter universe of Free Fire as our global brand ambassador in the coming months. Additionally, we have seen strong engagements with user-generated content through modes like Craftland, our recently introduced map editor feature. Since launch the most popular Craftland maps have subscribed by close to 40 million users so far. We will continue to encourage user-generated content by enhancing greater features and accessibility. We believe that a strong user reception to Craftland is a positive indicator of the initial success to encourage user participation in content creation and to build Free Fire into an increasingly open platform and is well aligned with major emerging industry trends such as metaverse. Besides Free Fire's strong performance, the other games in our portfolio continue to perform well. For example, Arena of Valor has grown year-on-year in 2021 across both active users and bookings. In fact, it is in its fifth year of operation. In 2022 and beyond, we expect to expand our portfolio with more games across diverse general such as multiplayer action, so playing sandbox and casual games. Over the long-term, our priority remains sustaining and growing our existing major franchises, while diversifying our games portfolio. Our strong and growing self-development capabilities will be a key component of this diversification effort. Our teams are working on multiple prototype games across different genres and stages. In due course, we expect to bring more self-developed games to market. We also continue to actively acquire and invest in top talent and game IP to further expand our capabilities of both genre and geographies. Meanwhile, we will keep growing our publishing relationships, leveraging our unique set of strengths across diverse global markets. We believe that this comprehensive approach to portfolio diversification will allow us to identify and execute around the largest game trends in the years to come. More importantly, we see games as one of the most engaging and emerging forms of entertainment, bringing communities from across the world together to play and interact. That will play a vital role in shaping the virtual experiences of users and we are well-positioned to capture new opportunities that arise given our core competency in developing highly social, immersive and interactive global game platforms with live operation and scale. Therefore, we are highly focused on maximizing the long-term potential of Garena. We see it as our key to potentially greater success in the future world where activities, experience, interaction and consumption are increasingly virtual. Now let's turn to e-commerce. Shopee had a great year in 2021 as the business scaled and strengthened its market position across both new and existing markets. For the quarter, Shopee GAAP revenue grew 89% year-on-year to reach $1.6 billion. It’s recorded gross orders of $2 billion, an increase of 90% year-on-year and a sole GMV growth 53% over the same period to reach $18.2 billion. The strong performance contributed to strong results for the full year of 2021 where Shopee achieved GAAP revenue of $5.1 billion, up 136% year-on-year. The full year gross orders totaled $6.1 billion, up 117% year-on-year and GMV reached $52.5 billion, an increase of 77% from 2020. Monetization improved across all revenue components with GAAP revenue as a percentage of total GMV, rising from 6.1% in 2020 to 8.2% in 2021. Our strong revenue growth shows how more merchants across the market trust the Shopee platform and understand the value we deliver to them. Our leading market position is also evident in strong brand recognition and engagement from consumers on Shopee. It was the top e-commerce brand reviewed best global brand in 2021 and ranked fifth overall. In terms of engagement, our buyers shop on Shopee over six times a month on average in the fourth quarter with the initial monthly order frequency existing eight times. We are very pleased with the progress made around engaging our buyers and will continue to deliver more value to them. According to data.ai, Shopee ranked first in the shopping category globally by downloads in the fourth quarter and the full year. In the same category for Google Play, Shopee ranked first globally by total time spent in app and second by average monthly active users in the fourth quarter and the full year. During the same period, Shopee also continues to be the top best app in the shopping category across both android and Google Play in each of Southeast Asia and Taiwan by average monthly active users and the total time spent you have. In Indonesia, Shopee was ranked the number one app across these same metrics with gross orders growing around 88% year-on-year during the fourth quarter. We have also scaled our products in Brazil, serving the local seller and buyer. During the fourth quarter and the full year, Shopee was ranked first by download and the total time spent in app and the second by average monthly active users from shopping category according to data.ai. In the fourth quarter, Shopee Brazil recorded more than 140 million gross orders, growing at close to 400% year-on-year at more than $70 million of GAAP revenue, up by around 626% year-over-year. We believe our offering provides a new and fresh online shopping experience that caters to the underserved segment of the Brazilian market. We see Brazil as a new growth market for us. As we are very excited about its growth perspective and the long-term value we can deliver to the ecosystem. Meanwhile, we continue to see efficiency gains as we sell. For Shopee Southeast Asia and Taiwan, the adjusted EBITDA loss per order before HQ cost allocation was $0.15 in the fourth quarter, an improvement from 21% in the fourth quarter of 2020. As shared earlier, we believe Shopee is on track to achieve positive adjusted EBITDA before HQ cost allocation in Southeast Asia and Taiwan by this year. Our newer markets have also made progress with adjusted EBITDA loss per order before HQ costs allocation improving consistently in every quarter in 2021. Basically in Brazil, our adjusted EBITDA loss per order before HQ cost allocation improved by more than 40% year-on-year during the fourth quarter to below $2 across both of our markets our total adjusted EBITDA loss per order was $0.45 in the fourth quarter an increase from $0.41 for the fourth quarter of 2020. This increase was attributable to the increasing contribution from the newer market which are at a much earlier stage of development. These markets are both growing faster and incurring higher than adjusted EBITDA loss for other than Southeast Asia and Taiwan. For the full year -- our total adjusted EBITDA loss per order across all markets was $0.42 improving 9% compared to 2020. Over the past couple of years, we accelerated the growth of Shopee by quickly adapting and serving our buyers and sellers through the pandemic. We've also successfully strengthened our competitive position in Southeast Asia and Taiwan as well as Brazil. Going forward we expect Southeast Asia and Taiwan to keep growing health healthy, while we order deter our market leadership and execute toward profitability. In our new growth market Brazil, we are focused on efficient and sustainable growth as we continue to scale and improve our service offerings to local sellers and buyers. Finally, our digital financial services business signed performed well in the fourth quarter and the full year of 2021. In the fourth quarter GAAP revenue was $198 million up 711% year-on-year driven by the growing adoption of our product and services. For the full year of 2021 our GAAP revenue grew 673% year-on-year to reach $470 million. Corey active users support our SeaMoney products and therapies reached $45.8 million up 19% year-on-year. In the fourth quarter and full year 2021 we further expanded our digital financial service offerings across credit insurer and digital bank services. For example we launched the SeaMoney in Indonesia during the latter half of the year with strong traction in terms of user growth. We also obtained a bank license recently in the same year. In Indonesia which has the most comprehensive set of products and services among our markets. Over 20% of the quarterly active users have used multiple SeaMoney products and services in the fourth quarter. We view this as a highly positive indicator of the strong efficiencies we can leverage in bringing new digital financial service offerings to the large and fast-growing user base in our entire consumer international systems. In particular we see Shopee and SeaMoney has both highly synergistic with one another and enjoy a strong flight well effect in their gilding. The total payment volume of our mobile wallet was close to $5 billion in the fourth quarter up 70% year-on-year at $17.2 billion for the full year, up 120% year-on-year. In 2021, we grew our mobile wallet services across both on platform and off-platform use cases not reaching our growing ecosystem of products and services. This further drives a positive flywheel impact that allows us to benefit through higher growth and better efficiency as we drive adoption across both consumers and merchants. In the fourth quarter, we expanded our payment acceptance point to include key merchants like AirAsia in the Philippines, 7-Eleven in Malaysia, and Subway in Thailand. We believe there are many other large opportunities within our market that SeaMoney can address. We are looking forward to rolling out more digital financial products and services in 2022, as we continue serving underserved in our ecosystem with technology. At the same time, as the business grows with our communities adopting more financial services and products, we are also excited to see that SeaMoney is on track to achieve positive cash flow by next year. To conclude, I'm proud of the progress our key impact made in 2021, both in scaling our businesses and serving our communities. We believe we are very well positioned to continue strengthening our market leadership, while focusing on sustainable and efficient long-term growth. We are highly confident that the learnings and the resilience begin over the past year will only further enhance our ability to execute on our long-term strategies, and continue to deliver significant value to our community and stakeholders. I would also like to personally and on behalf of the Sea, check our stakeholders and strength for your continued long-term support. We hope to return your trust and investment in us with continued strong execution and focus on the long-term success of the company. With that, I will invite Tony to discuss our financials.