Magnus Ahlqvist
Management
Good morning, everyone, and welcome to our Q3 report that Matteo and I are presenting from Stockholm this morning. Let's go straight to the performance highlights. This is a quarter with some clear positive developments, but also a few areas with some weakness. The adjusted sales growth was 3%, and at a high level, North America contributed with solid Technology & Solutions growth, but Europe was weaker. The real sales growth in Technology & Solutions improved sequentially to 6%, and this was supported by the performance in technology in North America. Similar to the last couple of quarters, the installations order entry growth was very strong in the technology business. We had record level order entry in North America and Ibero-America. From a strategy execution perspective, I am very pleased with the fact that we are increasing the share of Technology & Solutions across all segments. The adjusted operating margin was 8.2%, and this was supported by the highest Q3 margin to date in North America, so very good development. Aviation in Europe had a very negative impact, and if we look at the underlying business performance, that means when we exclude European aviation, the operating margin for the group is at 8.4%, so 20 basis points impact. I will go through the main reasons in the European section, but given the poor performance, our team has initiated actions to ensure that the aviation performance returns to acceptable levels. Looking at the earnings growth, the aviation issues in Europe burdened, and we recorded a flat operating margin in the quarter. EPS improvement is 6% in the first nine months of the year. The cash flow was healthy at 82%. As previously commented, the active portfolio management activities in Europe and Ibero-America were finalized in Q2, but we expect a continued negative top line impact from the terminated contracts during the coming quarters. The quality of the portfolio is now significantly stronger today as we transition to driving profitable growth. Related to SCIS, the transfer of the last remaining contracts with the federal government is expected to be concluded by the end of October, so this month. This means that there is no further government-related revenue recognized in that business, but as previously communicated, we keep the commercial cleared business. We are very glad to have this concluded a few months before the targeted end date, and it also means that we can then focus on the core business. Let's then move to the performance in the business lines and the segments. As a result of the technology momentum, the share of Technology & Solutions reached 35% in the quarter. The real sales growth in Technology & Solutions was 6%, as I mentioned before, and North America Technology & Solutions contributed together with very strong T&S performance in Ibero-America. The real sales growth in security services was 1% in the quarter when excluding the impact of the government business close down in North America. We had decent growth in North America, but the main negative drivers were aviation and the impact of active portfolio management in Europe and Ibero-America. When I look across the different segments, our security services offering continues to be well received in segments such as data centers, defense, and pharmaceuticals, where long-term partnerships and high-quality security services offerings are highly valued. But in certain markets and client segments, demand trends remain somewhat more cautious, and this is resulting in more selective purchasing behavior with an emphasis on price and also with longer decision cycles. Now we're managing this dynamic effectively in North America, while market conditions in Europe and Ibero-America remain somewhat more fragmented. And this is also then something that has impacted the top-line growth in the quarter. So with that, we then move to the segments, and we start with North America, where we recorded a continued sequential sales growth increase and margin improvement. The organic growth of 3% was driven by both the technology and the guarding business lines. And technology installation sales were strong with continued record-level order intake and backlog growth. Strong commercial momentum and good portfolio new sales also supported the organic sales growth in guarding. The Pinkerton business is smaller, as you know, but continued to hamper the North America growth as a result of the termination of a large temporary contract. And that contract, I can mention, we have until the end of this year in the comparatives. And the recent divestment of the GEG aviation business also had a negative impact on the real change in operating results in the quarter. But with good commercial momentum, the sales growth in Technology & Solutions increased to 7%. And the operating margin improved 20 basis points despite the weakness in Pinkerton. So all in all, very good delivery by our North America team. And then we move to Europe, where the total performance was below our expectations, primarily as a result of negative impact from the airport security business. The organic sales growth was 2%, supported by price increases in Turkey. And in the services business, as I mentioned before, active portfolio management had a negative impact on the growth, but we recorded improved new sales activity in the quarter. Real sales growth in technology and solutions was also below expectations at 3%, with decent growth in technology but lower than expected in solutions where we had some terminated contracts. The operating margin in Europe was 8.1% in the quarter. This represents a 30 basis point decline versus a very strong comparative, and the main issue was the airport security business with negative impact on the profitability. And just to give some better understanding of this, because this is somewhat of a surprise and definitely disappointment also from my perspective, there are three main factors behind the poor performance in aviation when comparing to Q3 last year. And as we commented last year, it was also a very strong third quarter in aviation. But the first one is the situation in the Middle East, that burden will reduce number of flights and similar to last quarter, approximately 20% demand reduction in key markets like Germany. And second, some contracts were converted last year in Germany from price per passenger to fixed hourly contracts. The changes were implemented at the beginning of this year, but the biggest impact of these changes happened during the summer season, which is the peak traveling season. And with demand picture changing in combination with the new contracts, this had a significant negative impact on the profitability and associated negative leverage in the third quarter. And the third issue is related to very challenging start-up period of a new major contract in the Netherlands. It goes without saying, this performance is disappointing and well below our expectations, but our team is now taking actions to drive improvement in aviation during the coming quarters. All in all, weaker development in Europe in the third quarter, but as stated, actions are underway to improve. We then shift to Ibero-America, where we had stable development of the business. Sales growth was 5%, and this was driven by very strong growth in Technology & Solutions and price increases in security services. Similar to last quarter, there is a negative impact on the growth from active portfolio management, but our team are driving good conversions and new sales of technology solutions, and the real sales growth in Technology & Solutions was very strong at 14%. The operating margin was stable at 7.9%. Strong growth in Technology & Solutions contributed, but overall margin was held back by negative leverage on the cost base in security services. Overall, solid results from our Ibero-America team, despite some of the near-term headwinds. If we then look at the totality, we're driving disciplined execution of our strategy and looking at Q3 as a whole, we're very pleased with North America, with increase in sequential growth, continued margin improvement. Ibero-America was solid, and we delivered below expectations in Europe, but primarily related to the very significant impact from aviation. Similar to previous quarters, we recorded very good growth and margin development in the EMEA business, which is reported in the other statements. As commented earlier, we increased the share of Technology & Solutions to 35%. Client retention is stable around 90%. With that, we turn to the finance section and welcome Matteo.