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comScore, Inc. (SCOR)

Q3 2018 Earnings Call· Thu, Nov 8, 2018

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Transcript

Operator

Operator

Good day, ladies and gentlemen, and welcome to the comScore's Third Quarter 2018 Financial Results Call. At this time all participants are in the listen-only mode. Later, we will conduct the question-and-answer session and instructions will follow at that time. [Operator Instructions] As a reminder, this conference call maybe recorded. I would now like to turn the conference over to Hattie Young. Please go ahead.

Hattie Young

Analyst

Thank you, George. Good afternoon. Thank you for joining us to discuss comScore's third quarter financial performance. Joining me on today's call are comScore's CEO, Bryan Wiener; and CFO, Greg Fink. Before we begin our prepared remarks, I'd like to remind all of you that the following discussion contains forward-looking statements within the meaning of the Safe Harbor provision of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include comments about our plans, expectations and prospects and are based on our view as of today, November 8, 2018. We disclaim any duty or obligation to update our forward-looking statements to reflect new information after today's call. We'll be discussing non-GAAP measures during this call, for which we've provided reconciliations in the appendices of today's press release and on our website. Our actual results in future periods may differ materially from those currently expected, because of the number of risks and uncertainties. These risks and uncertainties include those outlined in our 10-K, 10-Q and other SEC filings, which you can find on our IR website or at sec.gov. I will now turn the call over to Bryan Wiener.

Bryan Wiener

Analyst

Thank you, Hattie. Hello, everyone. Thank you for joining our third quarter financial results call, my first full reported quarter as CEO. I am joined by Greg Fink, our CFO. I'm really excited about the progress we've made over the last five months, stabilizing the business and returning at the growth. As we discussed last quarter, while this turnaround will not happen overnight, we believe we will be able to demonstrate progress in quarters, not years. We believe today's report is a significant proof point that we're on the right track and poised for improved revenue growth with expanding adjusted EBITDA margins. We've made progress in streamlining our cost structure as evidenced by our third straight quarter of positive adjusted EBITDA. Our team is laser focused on moving with increased velocity each quarter in terms of product innovation, customer engagement, revenue growth, adjusted EBITDA and cash flow. As we discussed last quarter, we believe our longer-term growth will be driven by increased adoption of our solutions as a trusted currency for planning, transacting and evaluating media across platforms. The great news is that the market is moving rapidly in our direction. Consumer behavior is leading media properties and buyers to accelerate their demand for cross platform advertising packages across linear television, OTT and digital platforms and buyers and sellers are likely demanding products and solutions that can accurately predict and measure audience and advertising delivery across platforms. We are particularly encouraged by the traction we're getting as a currency and premium video advertising and digital local television, national television, addressable television, and the open AP television network consortium all converge in a cross platform environment. We described our strategy to launch new products on our last earnings call. I'm really excited to be able to go in a far greater…

Greg Fink

Analyst

Thanks, Bryan, and welcome everyone. Today, we reported Q3 revenue of $102.9 million, which compares to revenue of $100.3 million reported in the third quarter last year and $101.4 million in the second quarter of 2018. In the third quarter, we began to analyze our customers and revenue by three primary areas of opportunity and growth, ratings and planning, analytics and optimization and movies reporting and analytics. In our press release and in our 10-Q to be filed later today, we have provided our current and prior period revenue on this basis as well as comparable information to our previous product categories. Of particular note our digital syndicated audience products are included in our ratings and planning category while our custom digital products are included in analytics and optimization. These two products used to be reported together in a single line item under digital audience. We believe the new product categories better reflect our customer needs and where we are focused from a revenue perspective. Revenue from Ratings and Planning in the third quarter was $70.5 million, up 1.5% from the same period last year and consistent with the second quarter of 2018 and includes our syndicated digital audience, TV and cross-platform products. We saw sustained growth in our TV and cross-platform products from continued strength with our largest customers. Additionally, revenue was higher as compared to the prior year quarter as a result of certain contracts I discussed last quarter, which are now recorded on a gross basis. Increases in TV and cross-platform products were offset by expected declines in our digital audience products. Our syndicated digital revenue represents 53% of Ratings and Planning for the quarter as compared to 60% in the same period a year ago and 55% in the second quarter of 2018. As Bryan described…

Bryan Wiener

Analyst

Thank you, Greg. In conclusion and consistent with what we have stated previously, we believe 2018 will serve as a base for accelerated growth starting in the second half of 2019 as we launched new products and execute on our revised go to market strategies centered on becoming a leading currency for video advertising across platforms. We have a large addressable market within which we are the clear number two, but have a lot of room to capture additional market share. This quarter demonstrates that we have made significant progress in reducing our cost structure. We believe there’s ample opportunity to continue taking out costs in 2019 while accelerating innovation with new product launches as we integrate and further automate our technology platform. On the revenue front, we believe we're going to see steady progress as our traction in the market and revised go to market strategy start to bear fruit with our two quarter sales cycle. We understand that it is important to offer investors transparency and granularity into our turnaround roadmap, which is why we are excited to take you through our strategic plans, operating model and multi-year financial outlook in greater detail at Investor Day next week. The details for that event can be found at ir.comscore.com. Thank you. Now, we will open up the call for questions. Operator, please go ahead.

Operator

Operator

Thank you. [Operator Instructions] Our first question comes from the line of Tim McHugh with William Blair. Your line is now open.

Tim McHugh

Analyst

Thank you. I just want to first ask about the comment about the new pricing bundles for the digital products I guess. Can you elaborate a little bit more on that? And I guess in particular response that you're seeing from customers?

Bryan Wiener

Analyst

Sure, Tim. Well, first, let me say it's early. It's early days. We launched these new bundles in end of Q3, but effectively we had pricing around micro SKUs within our digital audience product and our – what we've done is we have reoriented around bundles and pricing for customer and so we're focusing instead of on average selling price per product SKU is average selling price per customer. And so that's freed up our commercial teams to be able to construct bundles that actually satisfy the customers' needs and still generate incremental revenue with us. And we think we're optimistic that it's going to help us with our retention rate. In the past, what would happen is when you started to add up all the different feature sets, the price often became not affordable versus what we can now do with our new bundles. And I think the important thing for investors to understand is our marginal costs for providing these incremental features is as close to zero. So we're optimistic. We've gotten good market reactions so far. But again, we're – it's early days.

Tim McHugh

Analyst

Okay. And can I ask the $1.6 million fee, I guess, does that show up in revenue or is in a contract against expenses? And if it was in revenue, I guess, where in revenue would that show up? It's included in other income.

Tim McHugh

Analyst

Okay, all right. I guess – and then just the last comment, I guess when I think about the comment about sequential declines you have made in the digital solution. I guess one that was only the syndicated products if I'm correct, not the entirety of that segment. And then secondly, I guess, is that just not counting that the new pricing plan that much of an impact? Or how do I reconcile that again, I guess, admittedly early, but you said you sound – you see more positive signs, I guess in that business.

Bryan Wiener

Analyst

Yeah. So, the first question is yes. The custom solutions for digital now fit in the Analytics and Optimization product category and the reason we've done that is the Ratings and Planning. If you think about that business model is very largely based on subscriptions with annual and multi-year contracts where Analytics and Optimization tend to be shorter term agreements. And so that's why we split it up that way. In terms of kind of what we're seeing, so we were optimistic. When we look at this and we start to think that in digital, the year-over-year is a harder way to look at this because we're implementing these programs and there's not a ton of seasonality in the business. So really we're kind of looking at this as Q2 being the new base and how do we stabilize off of that. And so when you look at sequentially, it's about 2% decline. And that's really without the benefit of much of the sort of new pricing bundles. And also the other thing that I mentioned in my prepared remarks was around we have a new UI that we launched in October, user interface, that we think it makes – add value to the user base as well as things like the Snap partnership. And so it's a combination of pricing bundles, ease of use, and more product innovation that that we're cautiously optimistic that we can change the trend line from where it's been.

Tim McHugh

Analyst

Okay, great. Thank you.

Operator

Operator

Thank you. And our next question comes from the line of Laura Martin with Needham & Co. Your line is now open.

Laura Martin

Analyst · Needham & Co. Your line is now open.

Hi, guys. Thanks for taking the question. Could you talk about…

Bryan Wiener

Analyst · Needham & Co. Your line is now open.

Hey, Laura. How are you?

Laura Martin

Analyst · Needham & Co. Your line is now open.

I am great, thanks. So it sounds like you lowered the staff by 12%. And I'm just wondering what inning would you say that too? In terms of the cost cutting, how much further can we go with headcount reduction?

Bryan Wiener

Analyst · Needham & Co. Your line is now open.

Laura, I don't think we want to give you a specific target. I think the way we've really outlined this and we'll go into far more detail on Investor Day is we think that we're about halfway through our technology transformation. And that is going to open up a lot of resources to be able to reinvest into product innovation and into expanding our commercial strategy without increasing our cost base. And so, I think the way we look at this is we see our efficiency efforts principally creating operating leverage. Well we're going to be able to increase our revenue while keeping our costs relatively flat. And these are things that we will talk about our strategies as well as the economic impact of that next week, next Tuesday, and give more detail. But I think in general, it's less about taking our cost structure down in absolute terms and it's more about being able to redeploy resources in areas that we think are going to drive increase customer satisfaction and increase revenue growth while keeping our costs relatively flat, which obviously will drive incremental EBITDA margin and incremental cash flow.

Laura Martin

Analyst · Needham & Co. Your line is now open.

Okay, great. So one of the things you said in your prepared remarks, Bryan, was that you sort of view that success is going to be measured by increased adoption of your products. But later on in your prepared remarks, you said that it sort of a six month selling cycle. So my guess – my question is, have you guys thought about what metrics you want to give us in that six month period? Are you going to actually give us adoption numbers until we start seeing in the financials? So we can keep track of how you're doing with adoption?

Bryan Wiener

Analyst · Needham & Co. Your line is now open.

Well, I think, what I'm – what I said was that you would see progress in quarters and not years and that I think you'll be able to see that in each successive quarter. We have – our business model is not predicated on getting lots of new customers. Our growth is coming principally from existing customers. And so, you're going to see that each and every quarter in our revenue numbers. I think you're starting to see it now, granted its early days, but I think each, each quarter when we're sitting here in three months, we believe we'll be able to have demonstrable progress each and every quarter and you'll see that in our revenue numbers.

Laura Martin

Analyst · Needham & Co. Your line is now open.

Okay? So the metric you want to see is revenue growth. That's what you're saying.

Bryan Wiener

Analyst · Needham & Co. Your line is now open.

Yes.

Laura Martin

Analyst · Needham & Co. Your line is now open.

Okay. And then my last thing is there was a lot of press with this Snap deal you did, which looked really cool. Could you talk about the deal you did with like 11 different measurement companies and turning like with Roku and all those guys? Is that like additives to your economics? I noticed you didn't mention that one, but you did mention snap. How is that one which looked like a bigger deal different for comScore?

Bryan Wiener

Analyst · Needham & Co. Your line is now open.

Well, it's important for us to be included as a measurement provider for any platform. I think the differences in the Snap deal is the first ever and we’re the – that's been a third party measurement in measuring Discover. And so, I think they're different. There are different arrangements. I think ultimately you should think about those as not – there is not specific revenue deals as they're driving increased adoption of comScore as a currency, which creates the – which increases our value proposition to both buyers and sellers. And so we're going to continue to look for distribution in particular on our premium video products both on the currency side and on the planning. And so, I think it’s safe to say that we're putting a lot of time and attention not only in the product development but also in the distribution in those areas.

Laura Martin

Analyst · Needham & Co. Your line is now open.

Okay, great. That's super helpful. Thank you very much.

Bryan Wiener

Analyst · Needham & Co. Your line is now open.

You got it. Thanks Laura.

Operator

Operator

Thank you. [Operator Instructions] And our next question comes from the line of Alan Gould with Loop Capital. Your line is now open.

Alan Gould

Analyst · Loop Capital. Your line is now open.

Thank you for taking the question. Bryan, going back to the Snap deal again, the interesting thing to me is that a lot of these new media companies feel that they don't need independent third party measurement that they're – that they've got data. What do you think it was that Snap to join with an independent third party? What are the prospects of going beyond Snap to Facebook and other digital companies and providing independent measurement?

Bryan Wiener

Analyst · Loop Capital. Your line is now open.

Sure. I don't think I want to comment on what – on what the motivations were for Snap. I think that's probably best for them to, comment on and similarly for Google and Facebook. But I think it's pretty clear whereas a couple of years ago there could be some debate on well, whether or not third party measurement is necessary. And I think you made the comment that the data might be better if, it's being provided directly from the media platform. That may or may not be true, but in order to be a currency you have to be trusted on both sides of the equation. I think conventional wisdom is right now is that it's a requirement to do business at scale in the advertising or media space to have a third party that is counting audiences and verifying efficiency and verifying effectiveness.

Alan Gould

Analyst · Loop Capital. Your line is now open.

Okay, and if I got follow-up with Greg – I'm sorry.

Greg Fink

Analyst · Loop Capital. Your line is now open.

No, go ahead Bryan.

Alan Gould

Analyst · Loop Capital. Your line is now open.

Yes, if I could follow-up with Greg on a quick one, Greg, what was the impact of the ASC 606 in the quarter on revenue?

Greg Fink

Analyst · Loop Capital. Your line is now open.

It's very minor. It's probably a couple of hundred thousand. It will be disclosed in our current Q Allen, but after we had first quarter, given how small it is we haven't really put that into our talking points here, but it will be disclosed in the 10Q.

Alan Gould

Analyst · Loop Capital. Your line is now open.

Okay. Thank you.

Operator

Operator

Thank you. [Operator Instructions] And our next question comes from the line of Surinder Thind with Jefferies. Your line is now open.

Surinder Thind

Analyst · Jefferies. Your line is now open.

Hi, good afternoon guys. Brian, I was just hoping to kind of touch base on the big picture growth opportunity at least the way that you guys are thinking about it. In one of the comments you talked about the majority of the growth coming from existing clients at this point, is that the primary way we should be thinking about it, or how should we be thinking about the opportunity for maybe you to bring on new clients at this point or how you kind of think about the balance between the two?

Bryan Wiener

Analyst · Jefferies. Your line is now open.

Well, thank you for the question. I think kind of to repeat, I think, you should be thinking about it primarily as share-of-wallet from existing customers. When you think about our customer, our largest customers are the extraordinarily large media companies both traditional and newer digital players. But when you think about our share-of-wallet in terms of a currency, it's fairly small. And so when you look at other basically our largest competitor in the space, we're taking a small fraction of that. And so we see and our clients, I think, see tremendous room for growth there. And we believe executing our strategy to be that trusted currency for planning, transacting and evaluating media across platforms it’s going to open up a lot of different revenue streams. And you're going to see that not only in our Ratings and Planning group, which will be driven primarily from our TV across platforms growth, but I think you'll see it in continued nice growth in our Analytics and Optimization business.

Surinder Thind

Analyst · Jefferies. Your line is now open.

Understood. And then how should we...

Bryan Wiener

Analyst · Jefferies. Your line is now open.

And…

Surinder Thind

Analyst · Jefferies. Your line is now open.

Sorry.

Bryan Wiener

Analyst · Jefferies. Your line is now open.

We said we're going to be giving you guys more guidance into how we think that growth trajectory looks like not only for 2019, but multiyear on Tuesday.

Surinder Thind

Analyst · Jefferies. Your line is now open.

Understood. And then in terms of just maybe the pricing part of the equation and just kind of any color that you can provide on the debate or, the pressure that the clients are seeing and the ability to drive that down versus obviously you guys providing an enhanced portfolio of services and the ability to keep pushing pricing in the other direction or any color on the tug-of-war there?

Greg Fink

Analyst · Jefferies. Your line is now open.

Can you elaborate tug-of-war that you’re seeing pricing pressure on our services or on the services, media companies?

Surinder Thind

Analyst · Jefferies. Your line is now open.

Well on your services.

Bryan Wiener

Analyst · Jefferies. Your line is now open.

In terms of – listen, it's a very competitive world. So I don't want to imply that anything about that. I think everybody, the economy is incredibly competitive and when our customers are under pressure, they're going to look for cost savings everywhere they can. That being said, I wouldn't list pricing pressure as one of our biggest threats right now, or concerns. I think it's more about our partners and customers, and I said this when I joined the company, are eager and they are cheering for us to be successful and introduce new products into the market, because what they pay us is a fraction of the value that we can bring to them if we're successful in measuring media across platforms, which will allow them to do more business, more efficiently. And on the buy side, the hope is that they will be able to connect with their audiences more efficiently, which is going to drive their top line growth. So we're really seen as enabler of growth of our customers, which is why they care about our prospects. And then that's what one of the main reasons why I joined the company, because I think it's a really unique circumstance where if we're successful, we're going to make our customers successful. So while of course they would love to pay us less, I don't think that's their primary concern, it's about how can we help them grow their business.

Surinder Thind

Analyst · Jefferies. Your line is now open.

Understood. So maybe I can ask the pricing question maybe a slightly different way. In terms of growing the wallet-share component, how much can you leverage pricing or how does that enter the equation versus the value of the services that your guys are offering?

Bryan Wiener

Analyst · Jefferies. Your line is now open.

I think you should think about it as we need to increase our volume of activity with our customers. It’s not – we are not going, our revenue growth is not primarily going to come from increasing the price per se, per unit of our services, it’s going to come from getting greater share of activity. And so presumably they're paying somebody else for that activity now. And as the marketplace grows and evolves, there are opportunities not only to take share, but also to create new solutions that bring new value just as it is always is in disruptive markets. But you shouldn't think about it that we're going to be charging more for the exact same service that we're providing them. There's two aspects to it, there’s price and there’s quantity, and we're looking primarily to drive up quantity of activity.

Surinder Thind

Analyst · Jefferies. Your line is now open.

So I apologize if my question was not clear. But I guess my question was how much can you use pricing to drive up quantity, meaning there's a trade off, right? So obviously the more that you lower pricing, the easier it is to gain wallet-share. And then that was kind of the tug-of-war that I was talking about.

Bryan Wiener

Analyst · Jefferies. Your line is now open.

Yes, so I'm sorry I didn't get the first time first of all. I don't believe that actually this is true. I don't think price is the main driver of us getting quantity. It's more about can we establish that we are, it can be that trusted currency among other product suites that we have. But it's primarily going to become that trusted currency. And if so, that will increase quantity. Price is not the driving factor for our customers right now in how much they use us.

Surinder Thind

Analyst · Jefferies. Your line is now open.

Understood, thank you.

Operator

Operator

Thank you. And this concludes today's question-and-answer session. Ladies and gentlemen, thank you for participating in today's conference. This does conclude today's program. And you may all disconnect. Everyone, have a great day.