Quinn Stepan
Analyst · Great Lakes Review. Please proceed with your question
Thank you, Luis. Looking forward, we believe our Surfactant strategy will deliver value for our shareholders despite the current headwinds. Our continued focus on end market diversification, Tier 2 and Tier 3 customers, as well as our cost-out activities should improve future margins. We remain optimistic the Polymer business will deliver full-year volume growth and incremental margin improvement versus 2018, given our strong rigid polyol growth in the first nine months. We believe full year Specialty Product results will improve versus 2018 on the strength of its nine-month earnings. Overall, despite the current year challenges, we have an opportunity to deliver another year of adjusted net income growth. Turning to Slide 10, we've made good progress on our market diversification efforts, which continues to be a key component of our strategy. Although volume to the functional end markets decreased during the quarter, our lower demand for agricultural products in North America due to the wet weather, our agricultural volume in Latin America increased 35%. During the first nine months, our global agricultural volume is up versus last year. We are expanding our presence in specialty alkoxylates with new dedicated technical resources and have introduced 13 new products over the past 18 months. Next, our focus on customer intimacy continues to be a priority in order to deliver growth within our Tier 2 and Tier 3 Surfactant customer base and to maintain our leadership position in several of our key businesses. However, Tier 2 and Tier 3 Surfactant customer volumes decreased 7% during the quarter, primarily due to competitive pressure in North America and our exit from the sulfonation business in Germany. Global rigid polyol volumes increased 6% during the quarter due to strong market demand driven by increased insulation standards and growth in construction. We remain optimistic about continued growth of the rigid polyol market due to global energy conservation efforts. Innovation is a key part of our strategy. As a leader in the rigid polyester polyol market, we continue to work on developing the next generation of value-added technologies for our customer base. The launch of STEPANQUAT Helia is well underway. North American Personal Care customers are responding positively to this new haircare conditioner ingredient that is mild and safer for the environment. During the quarter, we continue to sell STEPANQUAT Helia in North America and we now also have introduced the product in Latin America, Brazil and India. Next, operational excellence is an integral part of our strategy. We believe that the application of sulfonation best practices, network synergies and drive cost saving opportunities will create long-term value from our Ecatepec acquisition. We are also delivering savings on the shutdown of our Surfactant operations at the Wesseling, Germany plant. We will continue to examine our asset base for opportunities to further optimize and improve capacity utilization and to more efficiently serve our customers around the world. Operational excellence can be delivered from all groups within our company. During this calendar year, we have significantly improved the contributions from our finance team. We have reduced interest -- net expenses, delivered an efficient, effective tax rate and reduced past due receivables, all of which have improved our bottom line and cash position. Finally, M&A represents an extremely important tool as a means to deliver meaningful EPS and EBITDA growth over the next few years. Given the strength of our balance sheet, we will continue to pursue M&A opportunities to fill gaps in our product portfolio and add new platform chemistries. Our core values, customer focus, people first, continuous improvement, integrity, growth and innovation and sustainability describe how we will accomplish our plan. The market provides opportunities and challenges. We feel we are well positioned to capture opportunities for you, our shareholders. This concludes our prepared remarks. At this time, we would like to turn the call over for questions. Jennifer, please review the instructions for the question portion of today's call.