Pradman Kaul
Analyst · Raymond James
Thank you, Mike. I'd like to echo Mike's comments and say that I'm extremely proud of our performance and our financial results. Hughes 2020 revenue was our highest on record. Our adjusted EBITDA grew 7% in the fourth quarter and 8% for the full year compared to the same period last year. Our 2020 adjusted EBITDA margin was 38.9% increasing from 36% in 2019. We grew our Hughes net subscriber base by approximately 87,000 during this year and were recently recognized by US News & World Report 360 Reviews as the Best Satellite Internet Provider of 2021. This is welcome validation of our dedication to connecting the unconnected to a high-performance Internet service. We ended 2020 with 1564,000 subscribers. In the fourth quarter, our subscriber base in the US declined by approximately 27,000. As you know our US consumer offering is currently capacity constrained. As a result, we continue to manage our sales and marketing efforts to optimize service to our existing subs. We also continue to innovate to enhance the customer experience applying advanced technologies such as artificial intelligence across our network. Driven by the ongoing strong demand for broadband services and our focus on offering ancillary services that enhance our customers' experience, our US ARPU has steadily increased. We expect these trends to continue in the near-term. In Latin America in Q4, we grew our subscriber base by approximately 11,000 and improved ARPU over the previous quarter. Our sales slowed in this market relative to the third quarter as COVID-19 pandemic restrictions eased and many people returned to schools and offices on a regular basis. We saw an increase in churn which we believe was partially due to changes we made in our collections process impacting net sub additions. Community WiFi services which we offer in partnership with Facebook Connectivity continued to be an important offering for us in Latin America. We now have more than 1500 of these Hughes-expressed WiFi hotspots deployed and are focused on improving monthly ARPUs with targeted marketing activities. We expect to see ongoing growth in these consumer markets in 2021. For our North American enterprise business, the team continued to drive an increase in orders relative to the first half of 2020. We closed upgrades and extensions with several large accounts and saw a significant increase in our field deployment activity. With the increase in activity through Q3 and Q4, we completed more enterprise deployments in 2020 than in 2019. Once more the enterprise group received significant recognition in industry analyst reports during the quarter with both Frost & Sullivan and Gartner, publishing research that highlighted the team's capabilities in the managed services market. We continue to invest in expanding our market leading capabilities and in innovation across our managed services portfolio. Investments in artificial intelligence have allowed us to automate identification and resolution of network problems. These capabilities are being leveraged across our North American and international enterprise customers, as well as our internal consumer operations. In the international enterprise business, we see projects resuming a new opportunities developing. One of the world's preeminent financial companies has extended its service agreement with us to provide managed services to their locations across the Americas, Asia, Africa and the Middle East. In India, we received an order to implement more than 4,000 ATMs in support of the State Bank of India. The new order brings our total to more than 50,000 ATMs being serviced in India. Also there, we received expansion orders from Reliance Jio to provide 4G backhaul services in seven states and to add more than 600 VSATs as part of the BharatNet program to connect villages across the country. In the Asia Pacific region, we won a project with a large maritime service provider to deliver a Jupiter system and an initial order of 500 modems. In Africa, in support of one of the region's largest national governments, we've been awarded a contract by a service provider to deliver Jupiter system supporting land mobility for government vehicles. And we continue to work on closing our joint venture agreement with Bharti Airtel in India. This -- as previously noted this is subject to regulatory approvals. For our defense business, 2020 was an outstanding year in terms of sales, culminating in the fourth quarter with follow-on orders from major prime contractors and classified customers. Our government enterprise group was chosen as an approved provider by the Georgia Technology Authority under its GTA Direct program that makes it easy for eligible agencies to procure essential broadband connectivity from Hughes. The team also continues to rollout networks for four state agencies across approximately 500 locations in Pennsylvania. We look forward to continued momentum in these business segments in 2021. Our Jupiter 3 satellite continues to progress at Maxar. In December 2020, we contracted for the launch of this satellite. We have received an updated schedule for Maxar and we now expect to launch in the second half of 2022. This delay is due in part to the COVID-19 restrictions that every company is facing and in part to production issues with certain components. We are working diligently with Maxar to both mitigate these issues and identify ways to recover the schedule without risk to the satellite. In addition, our launch vehicle should limit the amount of time related to satellite arbitrating, which will assist our in-service schedule. Although, we are disappointed with this delay, we remain excited about Jupiter 3 as that will bring significant additional capacity to our markets as well as the ability to offer higher speed service plans to our customers. In addition, we have started exploring potential architectures for the next-generation Jupiter satellites. We've expanded our role with OneWeb, the LEO broadband satellite company with a contract to develop and manufacture essential ground system technology for the new LEO constellation. In a three-year agreement valued at approximately $250 million, Hughes will produce the gateway electronics and the core module that will be used in every user terminal. Designed by Hughes, this core module is uniquely adaptable across fixed, as well as aeronautical and maritime mobility terminals for either electronically or mechanically steered antennas. OneWeb resumed deployment of its broadband satellite constellation with the December 18 launch of 36 satellites, the first since the company emerged from Chapter 11 bankruptcy. Hughes operates in an evolving industry and a changing market as we have for 50 years. We've learned a lot along the way. For example, we know that for the Hughes net customer, the top priorities are speed bandwidth and price. We also note that the great majority of traffic on the Internet is video, which is insensitive to latency yet requires a significant amount of capacity. That's why geostationary satellites are ideal for the rural consumer and business markets that we serve, delivering superior economics and large volumes of capacity right where we need it. And make no mistake due to the size of our addressable consumer market and the cost of other technologies in servicing, low household density areas we have a substantial opportunity for our HughesNet service. With the launch of Jupiter 3 and 100 megabit service plans, we expect to maintain our market-leading position in rural underserved markets. The demand is there and it's growing. The satellite broadband connectivity market is large enough to support different service providers with multiple technologies. Even with new constellations and planned launches, there will not be enough capacity in the foreseeable future to meet the demand in our primary markets let alone the rest of the world. In addition to our thriving consumer business, we possess a diversified enterprise organization and partners in our industry continue to rely on our engineering expertise to propel their businesses. Across all of these markets, our multi-transport innovations will bring the best available technology to meet our customers' needs. We have continued to progress and innovate as the market changes and thrive like we always have. All in all, it was a very strong quarter and year, and I look forward to another productive year as we celebrate a half century of satellite leadership in 2021. Let me now hand it over to Anders.