Bill McDermott
Analyst · Citi. Please go ahead
Thank you, Stefan, and thank you, ladies and gentlemen, for joining us on the call today. I’ll begin by offering some perspective on our very strong Q3 results. Businesses are making the shift to digital and complexity is their most intractable challenge. They need a trusted partner for digital innovation across every element of their landscape including applications, cloud, business networks and platform. This is why SAP’s strategy is more relevant than ever before and you’ve seen this validated in our Q3 results: cloud revenue up 116%, new cloud bookings up 102%, cloud and software revenue up 19%, operating profit up 19% and earnings per share up 16%. So, how are we doing this? Let’s start with applications. Customers want to digitize their core business processes with S/4HANA to harness real time a live system data strategy which enables decision making. Our next generation suite S/4HANA is becoming the mission critical control center for digital business. Think about this, no aggregates, four times fewer process steps in the work flow, 10 times smaller footprint, and 1,800 times faster than any other technology on the market. Customer adoption therefore continues to surge. We now have over 1,300 customers to date after just eight months on the market, not only does S/4HANA show exceptional traction it also serves as a catalyst for growth across our entire solutions portfolio. We’re seeing strong S/4HANA adoption across all of our regions and industries with companies like China Railway and Metro in Germany as examples and customers were also going live including Bahrain Steel and Asian Paints to name a few. I’d especially like to call out the recently closed S/4HANA contract with the Bosch Group in Germany. With S/4HANA, Bosch will simplify their landscape enabling new business models to deliver better insights and connected services to their customers. When you think about the cloud, we now have the S/4HANA core, our best-in-class flagship suite also in the cloud and these applications are helping our customers to run simple. Think about SuccessFactors and Fieldglass, SAP is the only company that delivers total workforce management solutions across permanent and contingent labor. Our flagship cloud HR product Employee Central has incredible traction, the numbers speak for themselves. We now have a rise of 79% in customers running Employee Central just over the last 12 months. We’ve now localized this solution for 73 countries and we have payroll localized for 30 countries. In Q3, top multinational organizations such as Bayer and Bertelsmann selected SuccessFactors HCM Solutions, and we are winning against key competitors with ALSTOM Transport choosing SAP over Workday, this is one of many examples by the way. In Europe alone, we have approximately 1,000 customers using our HCM Solutions in the cloud compared to Workday’s 100 customers. We are also starting to see a new evolution which is replacing Workday installations. Customer engagement and commerce solutions are helping our customers engineer a different kind of relationship with their digital consumers engaging them with personalized information across every channel. This is a significant shift beyond traditional CRM. We are now moving to real time customer engagement where the lines between marketing, sales, service and commerce are fading. In addition, no other vendor can connect the front office and the back office in real time the way SAP can connecting people, inventory, supply chain, pricing and customers together to seamlessly fulfill e-commerce in one end-to-end value chain. We had numerous wins over salesforce.com as a result in Q3 including Coca-Cola FEMSA as an example. And then there is business networks, the digital transformation doesn’t stop at the four walls of a business. While others consolidated the past, SAP invested in the future. We are now the undisputed leader in business networks. Today, the SAP business network group includes Ariba, Fieldglass and Concur. Each of these businesses are leaders in their respective markets and to be a global leader in any business network requires scale. Scale in terms of the numbers of customers you serve and the open platform that you offer, this has to be embraced by a large ecosystem. This large ecosystem has to offer content and innovation and this further drives the scale. This is evident across SAP’s business networks as they soar, example, total revenue in our business networks segment grew more than 125% at constant currency to EUR 412 million. Concur, the largest of our networks, helps over 30 million end users effortlessly process travel and expenses. We saw continued acceleration of Concur’s new customer bookings as it also leverages the SAP global scale. Even as Concur sign large multinational customers including Brita filters and Bombardier, they also saw the SMB business continue to accelerate. Ariba continues to scale now as the world’s largest procurement network with 1.9 million companies purchasing or selling more than $730 billion worth of goods and services annually across the Ariba network. Fieldglass, the best-in-class flexible labor solutions have placed more than 1.7 million contingent workers in over 100 countries in the past 12 months alone. We couldn’t be more bullish on the future of SAP’s business networks. Now on to the platform where SAP is leading in Big Data and IoT. With HANA cloud platform, customers are building new applications. We helped companies like Under Armour go beyond their traditional business and connect millions of people on a digital health platform or Siemens with the help of SAP, they are now a software company connecting their industrial assets into cloud to enable brand new business models for growth. Our innovations are also on the frontlines of improving people’s lives. ASCO is fighting cancer with Big Data using the SAP HANA platform to build its cancer link solution, this is a groundbreaking health information technology platform that will harness Big Data to deliver high quality care to patients. The SAP HANA enterprise cloud has rapidly emerged as a best-in-class option for customers that are seeking to migrate their mission critical processes to the cloud. We also leverage our partner network to deliver our HANA enterprise cloud solutions thereby increasing our global reach and scale. Our HANA enterprise cloud offering continues to grow in triple digits validating the strong trust our customers have placed in our private cloud offering. The university hospital Frankfurt example has decided to switch from Oracle database to SAP HANA to run their SAP applications in the HANA enterprise cloud. In summary, ladies and gentlemen, our success is not just driven by our innovative technology solutions but also by the simplicity of our user experience. I am pleased that SAP Fiori UX has won a Red Dot Award. SAP earned the award in the fiercely competitive design category. SAP’s vision is to help the world run better and improve people’s lives, and that’s why we are joining forces with Imagine Dragons to launch the One4 project that encourages people to download the band’s newly released song “I Was Me” from iTunes worldwide, thanks to Rob Enslin and his team for leading this for SAP. Proceeds from this effort will be donated to the UN Refugee Agency and further SAP will also donate $0.10 for every download up to the first 5 million downloads from iTunes. What’s it all about? SAP is a growth company. We are focused and purpose driven as ever and as always I’d like to thank our more than 75,000 employees whose commitment to our customers amazes me every day. I’d like to now turn the call over to Luka for a detailed look at our results. Luka, over to you.