Hector Grisi
Analyst · JPMorgan. Please go ahead
Thank you, Begona. Good morning, everyone, and thank you for joining us. Today's presentation will follow the usual structure. First, we will talk about our H1 results in the context of our strategy. Then Jose will review our financial performance in greater detail. And then I will conclude with some final messages. As Begona said, we will then open the floor for your questions. The main highlights of our results in the first half of 2024 are the following. Q2 was another record quarter for Santander, which shows the strength of our strategy and the resilience of our business model. Profit reached €3.2 billion, that's 20% above Q2 '23, even after the impact of €450 million of one-time charges, net of taxes and minorities. Excluding them, recurring profit was €3.7 billion in Q2. Profit in the first half reached €6.1 billion, also a record high of 16%, supported by the strong cost of revenue growth in all regions and global businesses. We continue to accelerate H1 transformation to become simpler, more automated, and more integrated. As a result, our efficiency ratio improved by 261 basis points to 41.6%, the best in 15 years. And our return on tangible equity rose 137 basis points to 15.9%, or 16.3% if we analyze the impact of the temporary levy in Spain. Finally, our solid balance sheet with a sound capital ratio, solid credit quality, and a strict capital discipline helped us reach strong profitable growth and shareholder value creation, with TNAV plus dividend per share increasing 12%. Let us stop for a moment in our income statement. As always, we represent growth rates in both current and constant euros. This quarter, there were no material differences between them. Since last quarter, we have reported variation in constant euros in all countries except Argentina, which is shown in current euros to mitigate the distortions from hyperinflation. In Q2, we have taken a prudent approach again and used an inflation-adjusted exchange rate for the Argentine peso, given the significant divergence between inflation and the official effects. Although it has little impact when comparing half-years, distortions are more significant when we compare with Q1. Let's look at the income charges. These were 210 additional Swiss mortgage provision in Poland, reaching coverage of 100%. €240 million from the write-down of our merchant platform in Germany and Superdigital in Latin America. That I will explain in more detail later on. Additionally, we have positive and negative one-offs impacts in Brazil, which do not affect profit and have been netted in the underlying P&L. The increase, as you can see, is a strong first half of the year, with solid commercial and business dynamics that already puts us ahead of our plan for 2024. As a result, we have upgraded some of our targets for the year. We have increased our revenue growth target to high single-digit with better NII and fee income. We have improved our efficiency ratio target to around 42% as accelerating one transformation leads to higher operational leverage. And we have raised our RoTE target to above 16% versus the previous 16%. We are also confirming the rest of our targets for the year. Cost of risk is expected to remain stable at around 1.2% on active risk management and strong labor markets. As a reference, year-to-date cost of risk was 1.17%, even with additional provisions that I just described in Poland. In capital, our CET1 ratio ended June at 12.5%, with a strong organic capital generation in line with our target to be above 12%, even after the Basel III implementation. One key transformation and the operational leverage it brings are behind the record performance, structurally improving both revenue and cost performances. Simplifying and automating processes, plus our active spread management, have already contributed 266 basis points of efficiencies since we started. Our global businesses continue to push a group's profitability and have delivered 87 basis points in efficiency gains. Finally, our proprietary and global tech capabilities have generated 71 basis points in efficiencies so far. As we have often said, we are going back to basics, which supports value creation based on profitable growth. How? By focusing on offering customers the best products and user experience, and by obtaining the operational leverage from our global platforms and common tech. This is reflected in the performance of our global businesses. Our retail and consumer businesses efficiency ratio improved by 480 basis points and 270 basis points, respectively. In CIB, we are building a world-class business, leveraging our expertise to grow in the U.S., maintaining a risk profile. Revenue grew 6%, another record, supported by strong performance and inclined flows in the U.S. Wealth continued its strong growth, improving efficiency and profitability and in payments, where we manage over 100 million cards in the group, we have significantly improved profitability. As a reminder, in Q1 of last year, we had a one-time fee from a commercial agreement in Brazil, excluding this impact, payments revenue would be 6% up and efficiency would have improved by 113 basis points, even after investing in the global platforms. In the coming five slides, I will review the advances on each of our global businesses. Let's start with retail, where we are working to become the number one bank for our customers. It is a great example of the benefits from one transformation. Innovation helps to offer the best customer experience. In Mexico, for example, our new digital processes helped onboarding time and led to a record 90,000 digital account openings just last month. A common operating model across our banks, automation and digitalization frees up time of our people to focus on commercial activities. Dedication of resources to non-commercial activities has dropped 8% versus last year. Deployment of our global platform has continued. In the U.S., it has been successfully completed. Within the group, Gravity is already operational in Spain, the U.K., Mexico, Brazil and Chile. And it is processing a number of transactions that is around 20% higher year-on-year. Financially, we are extracting the potential from today's favorable conditions in our footprint as we benefit from our diversification. We carefully managed margins in the higher for longer rate environment in Europe and keep capturing the benefits from our negative sensitivity to rates in South America and while we achieve strong operational leverage across the group. As a result, our profit grew 35% year-on-year, RoTE up from 430 basis points to 18.1% on the back of revenue up double digit on good performance of NII and fees with all regions growing, especially Europe and South America. Cost is well under control, down 4% in real terms, reflecting the structural benefits from our transformation and provision and cost of risk fairly stable at comfortable levels. In consumer, we strive to be the partner of choice for our customers. Our best-in-class global solutions are integrated into our partners' processes. For example, last year, we launched a new digital onboarding to pure direct auto players, which allows them to offer their customers the completion of their auto finance online end to end in very little time. We are progressing well in deposit gathering to increase NII stability and autonomous funding across the interest rate cycle. Deposits were up 14% year-on-year, supported by our digital solutions. We expect positive trends to continue helped by the launch of our deposit gathering platforms. Deploying global platforms is key to scaling our business, reducing cost to serve and improving profitability. In check-out lending, we recently launched installment loans with Apple in Germany through Zinia, which we are looking to spend to other European countries. Consumer had a great quarter on its operational leverage, which resulted in double digit growth in net operating income and a 4% profit increase in H1, with number one, strong revenue, driven by positive commercial dynamics with higher volumes, mainly in Europe and Brazil, good NII performance and 27% fee growth from insurance. Number two, cost falling 3% in real terms on the execution of our strategy and efficiency plans executed last year. And third, higher provisions, mainly Swiss franc mortgages and expected cost of risk normalization in Europe and the U.S. Volumes and good profitability levels of the new business makes us confident then that consumer will end '24 with profit growth of around double-digit even after the normalization of provisions. We are building a world-class CIB business for our clients that leverages our strengths and global footprint to grow profit, while maintaining the same low-risk profile. We are deepening our client relationships and increasing our capabilities in the U.S., building on our areas of expertise to accelerate growth across regions. Our collaboration in the U.S. with the rest of the group is starting to pay off with several firsts. For example, we made our first corporate share buyback for a U.S. company, and we were appointed global coordinator for a U.S. listed IPO for the first time ever. In Mexico, we are creating a significant partnership within the Mexico-U.S. corridor, leveraging our global markets and U.S. Pan built-out initiatives. And these are just a few examples from a long list. As a result, revenue in CIB in the U.S. rose 33% year-on-year. This strong growth reflects the benefits of our U.S. banking build-out initiative, which will become even more evident in the coming quarters. We continue to expand and strengthen our centers of expertise, including key industry groups such as chemicals, technology, and paper and packaging. Our CIB business is capital-light, very much linked to customers, and with fees growing at a good pace year-on-year. Our active capital management continues to support greater origination and high profitability levels. In essence, CIB had great results, increasing revenue in H1 6% year-on-year, even after record first half in '23, making H1 the best ever, with fees growing at double digits and the vast majority of our growth coming from customer flows. Moving on to wealth management and insurance, we continue to build the best private bank and insurance manager in Europe and the Americas. How? Number one, by improving customer relationships through the best service and right solutions, resulting in double-digit growth in private banking customers. Second, collaboration with other businesses, especially retail and CIB, which is a major driver for growth and allows us to capture network benefits. Collaboration fees increase by 12% year-on-year. Third, developing global platforms across all three businesses and digitalize our distribution and advisory capabilities to improve customer experience and promote growth. A good example of this is Autocompara, our auto insurance comparison engine that operates in six countries and which we are expanding to new segments and businesses. In summary, we are accelerating growth and maintaining high profitability. Attributable profit rose double digits on strong private banking activity in a favorable interest rate environment, with total fees from all three businesses growing at double digits and costs toppled slightly in real terms. Finally, efficiency improved 230 basis points year-on-year and RoTE rose to 350 basis points to over 80%. Finally, payments, where we have unique positions on both sides of the value chain. One, issuing where we manage more than 100 million cards group-wide. And second, in merchant acquiring. In merchant, we are the second largest acquirer in Latin America and a market leader in Spain and Portugal, with the right balance between growth and profitability. We are gaining market share in most markets, as we have strengthened Getnet's customer value proposition with new global solutions. An example is dynamic currency conversion in Mexico, which has helped Getnet to become second in Mexico with a 20% market share and a 47% EBITDA margin in Q2. We continue to migrate significant volumes of payments to PagoNxt global platform to leverage the group's scale. The transactions managed globally through PagoNxt payments surpassed $1 billion per year during the first half of this year, with 30% growth quarter-on-quarter. The rollout of Plard, our global cards platform, is on track. We continue to increase the number of debit cards managed in Plard at a good pace, and we are starting the migration of the debit portfolio. We plan to manage around 15 million cards through Plard in Brazil by year end. As I mentioned earlier, we recorded one-off charges in PagoNxt from the write-down of investments. One, is a discontinuation of our merchant platform in Germany we announced in June, as we are focusing on our current acquiring value proposition in our core markets, where we have a very competitive business. The other one is our decision to write-down Superdigital, a natural step to promote the use of common platforms across the group and maximize operational leverage. These decisions will enable a more stable and profitable business, reducing fixed costs going forward. Excluding these impacts, underlying performance was very positive. Profit in payments was up 30% year-on-year, on good revenue performance, costs falling in real terms while we invest in our common platforms, and sound credit quality in cards. PagoNxt EBITDA margin improved to 20%, one of the best among competitors. We expect the consistent execution of our strategy, efficiency, and CapEx optimization will continue to drive profitability in the coming quarters. Today's results show that our strategy has enabled us to deliver outstanding profitability growth in H1, with double-digit shareholder value creation for the fifth consecutive quarter. RoTE was 16.3%, up 134 basis points year-on-year, reflecting the high levels of profitability at which we are originating new business. EPS rose to nearly €0.37, that's around 20% year-on-year, and we delivered 12% growth in shareholder value creation. Supported all by strong profit generation, our strict discipline in capital allocation, and share buybacks. We have repurchased around 11% of our outstanding shares in the last three years, returning around $6.5 billion through buybacks and providing a return on investment of 19% to our shareholders. I'll leave you now with Jose, to go into our financial performance in more detail. Please, Jose.