Tomer Weingarten
Analyst · Barclays. Your line is now open
Good afternoon, everyone. And thank you for joining our fiscal third quarter earnings call. We reported another quarter of triple-digit revenue and ARR growth combined with significant margin expansion, meaningfully ahead of our guidance. Once again, we achieved a Rule of 60, we were raising our full year revenue and margin expectations. While the impact of macro challenges has become more pronounced, cybersecurity remains mission-critical. Most importantly, our autonomous technology is best-in-class. Our platform is purpose-built for leading efficacy, cost efficiency, scalability and ease of use. We remain well positioned to help enterprises stay protected and realize a superior return on their cybersecurity spend. On today’s call, I will focus on two key areas; one, details of our quarterly performance including customer growth and expansion, as well as the broader demand and macro dynamics; and two, the actions we are taking to enable our path to profitability and execute in today’s environment. Financially, we have taken a more prudent approach to investments like moderating new headcount growth. And operationally, we are streamlining our teams to unlock higher productivity and performance. Let’s first turn the discussion to our quarterly performance. We once again delivered triple-digit revenue and ARR growth fueled by the adoption of our Singularity XDR platform across endpoint, cloud and identity. We are taking market share and we achieved a Rule of 60 again in the third quarter. We have consistently combined rapid growth with meaningful margin improvement, showcasing strong unit economics and scalability of our business model. We have expanded operating margin by over 25 percentage points year-over-year for five consecutive quarters. We expect that to continue in Q4. Let me highlight some of the key strengths of our business from the quarter. Around the world, we are protecting more enterprises than ever before. We added over 600 new customers in the quarter. Our customer base now exceeds 9,250. That’s well over 3,000 more businesses added in just the last 12 months. Our customers with ARR over $100,000 grew nearly 100%, reflecting continued traction with larger enterprises. For example, an iconic media brand chose SentinelOne for our superior performance across endpoint, cloud and data retention. In another example, a global consumer brand consolidated on SentinelOne’s cloud-native platform, replacing several legacy and next-gen competitors. We continue to secure wins across a significant majority of competitive situations based on our platform performance and technical capabilities. Building on our partnership with CISA, we also extended our success in the federal arena by securing three new agencies during the quarter. Our land and expand strategy is working. With existing customers, our net retention rate remained extremely strong at 134%. This is driven by footprint expansion and rapid adoption of our adjacent solutions by our 9,000 plus customers. Q3 was a record quarter for Singularity Cloud, which once again remained our fastest-growing solution in Q3. We are seeing strong adoption of cloud security among new and existing customers, reinforcing the ease of deployment and superior protection from our cloud workload security solution. A leading software company selected Singularity Cloud, despite having deployed a competitive next-gen EDR solution on their endpoints. Separately, a large existing customer expanded coverage for the third quarter in a row. The continuation of these trends over the past few quarters highlights increasing demand for our cloud workload protection. Given the breadth of our platform and expanding customer base, we believe we are still in the early innings of a very large expansion opportunity. NRR is proving to be resilient regardless of macro conditions. Our customer retention remains extremely high. We expect NRR to continue to drive a healthy base of growth. Our momentum with channel partners continues to shine, especially with our strategic partner ecosystem, including MSSPs and Incident Response providers. Our partners and customers want automated solutions that reduce reliance on human intensive processes, while offering best-in-class protection. Many small- and medium-sized businesses are increasingly turning to managed security service providers. It helps them address cyber talent shortages, gain cost efficiencies and offset potential economic challenges. We have designed our platform to support multi-tenancy, fully customizable role-based access control and a full set of open and documented APIs. These product-driven differentiators fuel ease of deployment, scale management and unprecedented integration capability. We don’t compete with our partners, but enable them. This makes SentinelOne the partner of choice for MSSPs across the globe. We are partnering with most of the leading MSSP. Our MSSP exposure continues to drive meaningful and resilient growth as SMB shift to more flexible security models. Let’s turn the discussion to the demand environment and the trends we are seeing in our market. Consistent with many other software companies and even our competitors, we are seeing higher cost consciousness and prudence around IT budgets. That’s leading to elongated sales cycles and limited budget availability. These factors are most pronounced in larger deals and they require higher level of evaluations and approvals. Customers are more focused on the most critical and immediate security needs while taking a spend later approach for other areas. And finally, foreign exchange presented an incremental headwind in EMEA. While re-pricing dollars, foreign exchange can impact the purchasing power of international organizations. Together, these factors contributed to a softer net new ARR than we had expected in decelerating growth. Still, we are growing at a very healthy pace with ARR growth over 100%. There are clear signs that demand and our competitive positioning remains strong. While we are not experiencing the cancellations, we are seeing elongated deal cycles and budget adjustments. We continue to successfully close these deals. For instance, several large units that pushed beyond Q3 have already closed in Q4 with some closings to-date after the quarter ended. That was several million dollars of secured deals that simply didn’t close in time. Also, pricing remains healthy and our technical win rates remain extremely strong. We believe these macro factors are temporary and there is no change to the long-term opportunity for our leading next-generation security. Our pipeline once again grew to a new high, giving us confidence in the opportunity in front of us. We are also encouraged by extremely strong customer retention and the expansion from our installed base. With net retention north of 130%. And newer solutions like cloud and identity are opening even more opportunities with some of the largest enterprises in the world. Shifting gears to the second key topic, the steps we are taking to increase productivity and to enable our path to profitability. We are streamlining our teams, elevating executive leaders and ramping our sales reps. We believe we can elevate our execution further regardless of market conditions. We moved quickly to hire a lot of terrific talent over the past year. Nearly half of our sales reps are newer and still ramping. As these reps ramp up the maturity curve, this should deliver meaningful productivity gains and improve our execution further. We are putting more focus on performance management across all functions as we seek scale and efficiency company-wide. This is a routine part of growing in optimizing the business. Our employee retention remains better than industry average as a result of our dynamic and inclusive culture that is highly valued by all Sentinels. Next, to further accelerate our new customer growth and shortened sales cycles we have combined sales and solution engineering under one organization to improve velocity of execution and customer engagement in every region. And finally, a more tactical change, replacing a higher emphasis on the largest account opportunities in our pipeline. We have made significant progress in the past few years winning Fortune 500 and Global 2000 accounts. Over two-thirds of our ARR comes from large enterprises and customers with ARR over $1 million grew by more than 100% year-over-year in Q3. This is the right next step to drive further success with the largest enterprises. It’s clear there’s a slowdown going on and no one can fully predict the extent of the impact. Based on what we are seeing and the steps we are taking to adjust to evolving conditions, we are well positioned to deliver seasonally strong growth in Q4. Our growing pipeline demonstrates that customer intent is there and enterprises need security. We are gaining share across multiple large market segments, endpoint cloud and identity. We remain confident in our long-term growth potential and are in the early innings of a large and expanding addressable market. We are pairing that growth with a commitment to profitability. We are increasing our focus on cost management and productivity, and calibrating our investments with the pace of growth. Our investments are largely elected, which allow us to be flexible. Over the last two quarters, we have adapted to evolving market conditions, taking a more prudent approach to investments. As a result, we have delivered significant margin upside for two consecutive quarters with over 25 percentage points of improvement in Q3. As we saw the early signs of macroeconomic challenges, we started to adjust investments accordingly, such as moderating the pace of hiring. Going forward, our focus as a team is to ensure that our time and to profitability does not deviate across different economic or growth scenarios. Our third quarter results and raised full year margin expectations demonstrate our ability to balance compelling topline growth with consistent margin improvement. We will continue to calibrate investments to support high growth and reach profitability in FY 2025. Taking a step back, over the past few years, we have built a truly disruptive and technically superior security platform. We have challenged the status quo of legacy and next-gen security vendor and the like in the pursuit of enterprise trust, collaboration and protection and we are succeeding. Our Singularity platform truly stands out from all other solutions in the market. Customers overwhelmingly choose our technology whenever they evaluate or use it. In addition to best-of-breed security, customers can optimize their total cost of ownership by consolidating on our Singularity platform. We designed Singularity to be a cost effective solution with leading performance. This value proposition is compelling, especially in a higher cost-conscious environment. We are the only company with leading results in all three MITRE evaluations across endpoint, identity and managed services, which demonstrates platform superiority of our product and services. Cybersecurity is mission-critical and remains a must buy for all enterprises. We are committed to innovation, listening to our customers and empowering businesses with the best security resources. Today’s market requires a relentless focus on optimizing and efficient execution, as evidenced by our improving margin profile and strong magic number. We believe the opportunity in front of us across endpoint, cloud and identity security is larger than ever before. We are taking market share every quarter and we can do even better. We are sharpening our focus on cost discipline and driving productivity throughout our organization. I want to thank all Sentinels for delivering leading technology and strong growth even in today’s macroeconomic environment. I also want to thank our customers for their trust in SentinelOne as their security partner. Before concluding, I’d like to recognize Nick Warner for his excellent leadership and dedication to SentinelOne. After more than five years of building the business, Nick has made a decision to transition from President of Security to an advisory role. I am pleased that Nick will continue to support SentinelOne and our customers and look forward to continuing to work together with him. With that, I will turn the call over to Dave Bernhardt, our Chief Financial Officer.