Patrick Ryan
Analyst · UBS
Thank you. Good afternoon, everyone. Thank you for joining us on our second quarter 2021 earnings conference call and our first call as a public company. I'd also like to thank you for your interest in and support of Ryan Specialty Group.
On today's call, I'll provide an overview of the strengths of our business model and our competitive advantages; and our President, Tim Turner, will give an update on what is happening at each of our 3 specialties. And finally, our Chief Financial Officer, Jeremiah Bickham, will walk you through the quarter in more detail absent per share details since we were not yet a publicly traded company in the second quarter, and then we'll open it up for Q&A.
Given that we're newly public, I want to take a moment to speak to those of you who may be new to the Ryan Specialty Group story to provide some color on why I founded the company and what we built and how we provide meaningful, differentiated value to our clients and how we expect to continue to win in the future. As the name suggests, Ryan Specialty Group is a specialty insurance solutions company and generally are not involved in placing more standardized insurance like typical auto or homeowners insurance. We facilitate hard-to-place risks that require a different type of expertise in a specialized area of insurance.
In a typical insurance transaction, the consumer will purchase insurance directly from an insurance company or will engage a retail broker that then will go direct to the insurer. But for more complex and harder to place risks, Ryan Specialty Group serves as an intermediary between the retail broker and the insurer. We facilitate the placement of these specialty risks by assisting the insurer and the broker in various ways. In 2010, it became clear to me that there was a growing and unmet need for specialty insurance solutions. The world was rapidly changing and risks were becoming much larger and far more complex. In my view, there was no scale specialty insurance platform that could assist retail brokers and carriers, and fully addressing this growing universe of complex risks can also provide a place where the best and brightest talent in our industry could self-optimize.
As a lifetime sports fan, I'm partial to sports metaphors. The one that has always resonated with me is the quote from the greatest hockey player of all time, Wayne Gretzky. When asked how he was such a prolific goal scorer, his response was simple: "I skate to where the puck is going to be, not to where it is." That's the perfect way in my mind to describe our thought process because I always believe in anticipating change, having the courage to take the necessary action to implement that change then staying ahead of the curve with the change. This philosophy enables us to be a first mover, and I believe we're a real disruptor in our industry.
When we started, we observed 4 clear trends in specialty insurance, trends that continue to this day and, in many cases, are accelerating. Risks were becoming larger and more complex. It's meant that excess and surplus, or the E&S, market was poised to significantly expand over time. Also, retail brokers were looking to use fewer wholesalers than they had been doing historically, which amplified the opportunity of a full-service counterparty that have the necessary breadth and depth of specialty expertise. At the same time, retail brokers were becoming larger through organic growth and a massive wave of consolidation. This was going to fuel the growth of well-positioned wholesalers with the expertise to serve on their preferred wholesale broker panels.
And importantly, delegated authority was accelerating quickly. Carriers were outsourcing underwriting, administrative functions and distribution. This delegated authority allows carriers to be more agile and significantly reduce their overall investment needs as well as to replace fixed costs with variable expenses. On the other hand, individual underwriters, many of whom would be dislocated by the consolidation of carriers, often were seeking to join entrepreneurial firms like Ryan Specialty, where they can be empowered to innovate. With a clear, long-term opportunity in front of us, Ryan Specialty Group was founded to fill that important need and build a platform that both empowers our producers and our underwriters to innovate as well as to take calculated risks on behalf of their clients that ultimately best position them to succeed.
I think we've absolutely risen at the moment with regard to these opportunities. Since the founding of Ryan Specialty, we've grown rapidly both organically and inorganically, and we are now the second largest property and casualty insurance wholesale broker in the U.S. and the third largest property and casualty managing underwriter also in the U.S. I'm very proud of each and every one of our nearly 3,400 teammates who have joined us on this journey and will collectively work together to bring us to where we are today. We grew our revenue 20% organically in 2020. And we've continued our strong momentum in 2021, recording over 28% year-over-year organic revenue growth in the second quarter while generating attractive adjusted EBITDAC margins.
When we think about our company, the qualities that clearly set us apart from our peers are: first of all, our diverse areas of specialty; secondly, our independence. We have no channeled complex with our retail insurance focus. And most importantly, our expertise in specialty insurance. Taking a step back, we focused primarily on the rapidly growing E&S market, which was $55 billion in direct written premium at year-end 2019, and focused on complex policies, those that require specialized expertise to provide innovative solutions and procure the best available coverage option on behalf of insurers.
There are a number of reasons for the rise in complexity, among them climate change, recent larger catastrophic events, growing cyber threats, larger jury verdicts -- we call that social inflation, public health risks and many others. Moreover, admitted carriers are declining certain areas of coverage due to the past generation of elevated losses. As a result of that, those more complex coverages have shifted into the E&S market and the traditional market no longer provides a viable solution.
To that end, our independent whole service model, scaled distribution platform and expertise allow us to clearly differentiate our business relative to our peers, to take advantage of the strong and evolving secular trends. We offer our clients, insurance brokers and carriers tailored and creative solutions to address their unique and complex risk profile. With our platform, we support and collaborate with both insurance brokers and carriers, the broadest product access, underwriting knowledge and a comprehensive distribution network. This has enabled us to become a preferred and trusted partner for 97 of the top 100 retail insurance brokers in the U.S.
As retail brokers continue to expand and have larger needs for the assistance specialty insurance services and products, Ryan Specialty remains well positioned to provide them with a one-stop holistic solution. Critically, as I mentioned before, we have no retail-insurance-focused operations, ensuring we remain free of channel conflicts with our clients. We are firmly committed, never competing with our retail broker clients. We cannot overemphasize how important we believe this is to our business. Our success is driven by our proven ability that Ryan Specialty is destination of choice for producers and underwriters, and we believe that they will attract and retain the best talent in the industry.
We believe we've created a unique environment where our producers and underwriters are empowered to succeed. Innovation and empowerment are 2 of our defining attributes fundamental to our culture. We want our professionals take calculated risks where appropriate and to think like entrepreneurs and owners. We provide them with the tools and freedom to establish themselves, think outside the box and create new ways of delivering best-in-class results for our clients. They also seek multiple perspectives to enable us to find the best solutions. As a result, in 2020, we retained 97% of our producers. We believe producers join Ryan Specialty for the incredible opportunity and culture that we posted, and they stay because they are rewarded and incented to succeed in the way and aligns them with each other and the company.
As we think about our path forward, we believe we are in a prime position to grow and prosper. We will continue to invest in our growth and ensure Ryan Specialty remains a destination of choice of industry's top-tier talent. We will continue to lead with innovation to meet the ever-changing needs of the market. We'll expand and deepen our relationships with our current clients and continue to win new clients. We will continue to expand our organic growth capabilities into the future by executing on strategic M&A. We're fond of saying that today's acquisitions are tomorrow's organic growth. Since inception, we have partnered with over 40 firms through acquisition.
In summary, I'm tremendously proud of what we've created and developed at Ryan Specialty over the past decade. We have built a winning culture that emphasizes the successful outcomes of our expertise, our skill and our unrelenting and passionate work ethic. We believe our value proposition is clearly resonating in the market, bolstered by our talent and our trading partners in the insurance industry, without whom none of this would be possible. I'm truly excited for our future and our ability to continue to deliver long-term value for our shareholders.
Now I'd like to turn it over to our very capable President, Tim Turner, to get into more detail. Tim?