Operator
Operator
Okay. Good morning, ladies and gentlemen. Welcome to the Ryanair Q1 Results Conference Call. I’m joined this morning by our Group CFO, Neil Sorahan, and we’ll move straight through. As you’d have seen this morning, we released our Q1 results for the quarter ended the 30th of June. We reported a Q1 loss of €186 million compared to a Q1 profit of €243 million in the prior year. Traffic in the quarter fell by 99%, as all of our fleet was essentially grounded from the middle of March until the end of June. Our Q1 traffic fell from 42 million passengers last year to just under 0.5 million passengers this year. Cash preservation has been prioritized by the company in the last quarter, and I’m pleased to report that our closing cash balance is €3.9 billion. This will be important going forward. Cost reduction measures are being successfully implemented across, not just Ryanair, but all of the group airlines. And we have initiated what we believe was a very successful return to flying at the end of July – end of June, and where we expect to accomplish about 40% of the normal July schedule during July. As I say, we plan to operate about 40% of the normal July schedule. We hope to grow that to about 60% of the schedule in August. And then hopefully, I assume there’ll been no spikes in COVID-19 across Europe, that we would get to 70% of the normal schedule in September. One of the biggest challenges posed to us by COVID-19, apart from the fleet grounding, has been dealing with customer service and a huge backlog of refunds caused by these government-mandated groundings. I’m pleased to report that our customer service team were doing an extraordinary job, and we expect to have about 90% of all of the cash refund request from customers processed by the end of July. At this time, we expect the full year traffic to fall by about 60%, will fall from 149 million passengers last year to, at best, 60 million passengers this year. That will be entirely contingent on there being no second wave of COVID-19 in the autumn or the winter. And obviously, we’ve seen some recent spikes in places like Barcelona and that is impacting short-term bookings. However, over the medium term, we have seen the closure of a significant number of airlines. We’ve seen Flybe disappear, Germanwings closed, Level in Austria has filed for insolvency and SunExpress in Germany. However, going forward, the competition in Europe will be distorted by the wave of state-aid subsidies being poured by some EU governments into their inefficient flag carriers, most notably, Alitalia, Air France, KLM, Lufthansa and TAP. And that is going to pose a challenge over the medium term, where we’re going to be competing with these flag carrier-subsidized airlines who will be engaged in below-cost selling. However, this poses a significant opportunity for Ryanair, the Ryanair Group of Airlines and our airlines. We are lowering our costs. We will face lower fares and yields for the coming years, but we think we have the business model to sustain that. To touch briefly on the quarter. As I said, revenue fell by 95% from €2.2 billion last year to just €125 million this year. We’ve managed an 85% reduction in costs during Q1, but that clearly wasn’t sufficient to make up for all the revenue loss, which is why we’re reporting a quarterly loss of €185 million. Our cost leadership is where we’ve been focusing our energies over the last quarter, and that would be vital, if our group airlines are to compete against these hugely subsidized flag carriers in Europe for the next number of years. And this is what underpins a lot of the cost reduction measures we’ve been negotiating, lower cost pay deals, modest pay cuts with our pilots and cabin crew as a better alternative to widespread job losses, and that process continues successfully, I might add. We’re talking to our aircraft lessors and also Boeing about lowering the cost of the new aircraft orders we’re purchasing. We’re in active negotiations, but with Boeing, on compensation for the delay in aircraft. And those – the relationships we have with our aircraft lessors, we are renegotiating monthly aircraft lease rates to reflect the harsh environment. And certainly, the more competitive lease market environment caused by COVID-19. We remain a devoted or committed supporter of the Boeing MAX aircraft. We’re pleased to see the recent progress that Boeing have made with the test flights of the MAX aircraft. And we are increasingly confident that Boeing will achieve their return to service delivery – return to service date in North America sometime at the end of Q3. We hope that would be sufficient to allow us to take some deliveries of MAX aircraft before the end of calendar 2020. And if that’s the case, then we would be hopeful of being able to take delivery of the first 40 of those aircraft in time for summer 2021, and that would be key because in summer 2021, we want to be able to offer our airport partners across Europe growth potential, work with them to enable to – work with them to reverse the significant and in some cases, catastrophic traffic losses that they’ve suffered as a result of COVID-19, and we think there’s opportunity to do so. The balance sheet in Ryanair remains strong. As I said, our year-end – our quarter end cash balance is €3.9 billion. So we remain in good shape but clearly, we’re facing into what would be a difficult winter. And cash preservation and paying down debt, both to the UK government and the first bond as it falls due in mid-2021, will remain key priorities. The challenge Brexit hasn’t gone away. The UK will leave the European Union in December of 2020. We continue to hope that this will be done in a managed or by agreement, certainly where air travel is concerned. I think the experience of the UK During the COVID-19 outbreak and the priority with which they gave the return of air bridges, will hopefully serve as a lesson or a reminder that the UK needs to have open air access with the rest of the European Union and will spur, at least – a trade deal, at least, that will cover the air travel segment. However, if there is a hard Brexit, we have a series of airlines, most of which have European AOCs, and therefore, we think we’ll be far less impacted than UK AOC holders will be. In terms of outlook, I’m afraid, it’s too early to say. We really can’t give any guidance on for the full year. We think 60 million passengers for the full year at this point in time is an ambitious target. The risk to that is on the downside. If there are spikes in COVID-19, particularly towards the end of the autumn or early winter as flu season spreads across Europe, we may suffer some cutbacks on that. That traffic will only be delivered on the back of lower airfares. And I’m convinced that in the actual fact, the way to get Europe air travel moving again is with lower fares and price stimulation. And that’s why it’s utterly key that we negotiate lower costs across every cost line with our people, with our aircraft suppliers, with our maintenance providers, and that process is underway. Those are the opening remarks, and I’m now going to take you through – myself and Neil will take you through the quarterly slide presentation. So unchanged in many respects, we are the lowest fare, lowest cost airline group in Europe. We’re number one for traffic. While that meant 149 million passengers last year, we think we’ll do well to carry 60 million passengers in the current year. We remain the number one airline for coverage across Europe, 240 airports, over 2,000 routes. We have, I think, delivered a very successful return to serve flight services from the 1st of July, but that return and that recovery of our flight schedules remains dependent upon the European governments continue to successfully combat the spread of COVID-19. We have a very strong BBB-rated balance sheet, and we believe our combination of financial strength and lowest cost will make Ryanair the long-term winner. As you’re well aware, Ryanair offers the lowest fares. Our fares are lower than any other European airline, and that’s why we believe we will recover strongly coming out of the COVID-19 pandemic. Allied to those low fares, we have, by far and away the lowest unit cost. Our unit cost per passenger, excluding fuel, is at least 26% below our nearest challenger in Europe and materially up to 71% or 100% lower than most of the other so-called low-cost airlines in Europe.