Gordon M. Nixon
Analyst · Bank of America Merrill Lynch
Thank you, Amy, and good morning, everyone. We appreciate you joining us today and hope that some of you can attend our Annual Shareholders Meeting, which follows this call from Calgary. It will of course, be broadcast. As you can see from our results on Slide 3, RBC is off to a strong start in 2013. We earned over $2 billion this quarter, up 12% from last year and 8% from last quarter, and our earnings per share were $1.36, up 11% from last year. These results were driven by record earnings in Personal & Commercial banking and Wealth Management, as well as a strong quarter in Capital Markets. I'm also pleased to report that we announced a $0.03 or 5% increase to our dividend, bringing the quarterly dividend to $0.63. This is the fourth increase in 2 years, representing a 26% increase since the first quarter of 2011. This quarter, we delivered a strong return on equity of 19.6% even with the higher capital requirements of Basel III, which is now effective for all Canadian banks. Our all-in Basel III Common Equity Tier 1 ratio of 9.3% is well above both our internal and regulatory targets, which Janice will expand on in her remarks. Overall, our first quarter results clearly demonstrate the strength of our diversified business model and our ability to manage cost, while we extend our leadership position in Canada and selectively grow outside the domestic market. Let me now turn to the performance of our businesses. Personal & Commercial Banking had a record quarter with earnings up $1.1 billion, driven by continued momentum in Canadian Banking due to solid volume growth, relatively stable margins and strong cost discipline. There is no question that the Canadian Banking industry is facing slightly slower growth as a result of slower mortgage demand. But notwithstanding these forces, we believe we can continue to achieve or exceed our objective of a 25% growth premium to the market for a number of reasons. First, the size and scale of our distribution network, including our strong mobile sales force allows us to reach more clients at their convenience, and we continue to develop innovative solutions to extend our sales power. For example, our new credit card partnership with Target Canada will provide a great opportunity to broaden our client reach through their network of over 120 stores, which is scheduled to begin operating in the spring. Second, the breadth and quality of our product offerings. We have a strong commercial franchise, excellent financial planning and investment banking capabilities and an extensive cards portfolio. With the acquisition of Ally Canada, we now have a leadership position in Canadian auto finance, an attractive industry and one that we know well. Following the close on February 1, we combined Ally Canada's team with RBC's to form RBC Automotive Finance and have made some changes to the business, all of which we factored into our projections at the time of announcement. Third, RBC has a proven ability to cross-sell more effectively than our Canadian peers, and we see opportunities to provide additional banking products to our existing customer base, as well as new ones, including customers we have gained through our Shoppers Drug Mart partnership. Finally, as seen in our results, we continue to control costs and drive efficiencies, and we have a number of initiatives underway to continue managing the trajectory of expensing rate [ph] revenue growth. One of these initiatives is our retail credit transformation project, which you've heard about in the past, which is close to completion. This significant project has allowed us to automate our end-to-end back-office capabilities so that we can process mortgage applications more efficiently. This has already resulted in significant cost savings, has freed up our sales staff time and has improved the customer experience. We intend to roll this system out to a number of other consumer credit products over the coming years. Turning to the Caribbean where we face ongoing challenges from the economic environment, while we're aggressively managing the business to -- for stronger performance in 2013 and are refining our operating model to improve efficiencies and enhance our competitiveness. Moving to Wealth Management. We delivered record results this quarter. Our leadership position in both Canadian Wealth Management and Global Asset Management continue to deliver strong results and provide a solid foundation of growth. For example, we continue to extend our #1 position in the high net worth segment in Canada and our strength in asset management was again evidenced by the fact that we won the top Lipper Awards for the seventh consecutive year and we were also named fund company of the year by Morningstar. Within Asset Management, we're also pleased with the momentum we're seeing in BlueBay, which has increased its assets under management by 37% in 2012 to over $50 billion, an all-time high. In our U.S. Wealth Management business, we're seeing some good progress as fee-based assets reach record levels and transaction volumes finally started to increase. We remain focused on increasing advisory productivity and efficiency to capitalize on improving market conditions. Internationally, we're building on our global leadership and trust solutions to grow our high and ultra-high net worth client base, as well as positioning RBC Wealth Management for long-term growth in key markets. Moving to insurance. This business continues to make a solid contribution, and we believe our focused strategy serves to differentiate our performance. First, we have broad and diversified product offerings to meet the insurance needs of our customers. In life and health segment, we are focused on less capital-intensive products such as term life and disability. Second, our distribution strategy is premised on driving efficiency by increasing sales through our lower-cost proprietary channels and innovating it to make it easier for customers to do business with us. As one example, we recently expanded our alliance with Shoppers Drug Mart to offer exclusive co-branded travel insurance on the Shoppers' website. Turning to Investor & Treasury Services. It's been 6 months since we've had full ownership of RBC Investor Services and we have made solid progress towards integrating the business. As I mentioned last quarter, we are focused on strengthening the business model to adapt to the challenging operating environment, including aggressively managing costs and streamlining operations to drive efficiencies. Finally, moving to Capital Markets. We had a strong quarter of earnings with significant growth in Corporate and Investment Banking and strong trading, reflecting favorable market conditions this quarter. These results demonstrate the successful execution of our strategy, including a shift to more traditional corporate and investment banking activity, along with repositioning our trading businesses to focus on origination. A key to this strategy has been to strategically extend our balance sheet to deepen client relationships. Since 2010, our loan book has increased by an average of 25% each year, and we've seen a commensurate increase in lending revenue from approximately $800 million in 2010 to over $1.3 billion last year. I would also point out that precrisis, we took our loan book down considerably so that even today, our loans outstanding are quite low on a relative basis. An expected outcome of this growth in our loan book is a moderate increase in provisions. However, I think it's important to emphasize that we are not changing our risk practices. We are satisfied with the attractive returns we're able to generate from this business, and we expect our normalized provisions to be within our target range, which Morten will discuss in his remarks. Turning to our results. Our momentum is particularly strong in the United States. The majority of our loan book growth has originated from the U.S., and we're gaining market share and actively involved in a number of high-profile mandates. For example, RBC financed KKR's acquisition of Alliant Insurance Services, the largest specialty-focused insurance brokerage firm in the United States. We also advised and financed Gulf Oil's acquisition of Houghton International, which involved close teamwork between our U.S. and European offices, as well as strong collaboration with Wealth Management. And more recently, we acted as financial advisor and support of the buyout of Dell, one of the largest leverage buyouts on record. In Canada, we are maintaining our leading market share and continue to manage major transactions for our long-term clients. For example, in Canada recently entered into a joint venture with PetroChina, and RBC was the sole advisor on the transaction. Finally, in Europe, we have a focused strategy of complementing in areas where we have proven capability through the build-out of our coverage model in recent years and we have developed strong client relationships. While activity [ph] levels in this region remain weak, we continue to be a partner of choice for clients. For example, RBC recently led an offering for the U.K.'s debt management offices -- office, our sixth transaction with this client, for a total of nearly GBP 32 billion. As a testament to our success, we were ranked by Dealogic as the 10th largest global investment bank by net revenue in 2012, up 2 spots from 2011, and making it the first time we made the top 10 list for calendar year. To conclude, our results this quarter were very strong and demonstrate the earnings power of RBC across all of our businesses, driven by our leading market positions, the diversification of our business mix, our strong capital position and prudent focus on managing risk and cost. Notwithstanding the industry headwinds, we are confident about our financial performance and competitive position and our ability to deliver against our objectives in 2013. With that, I'll now turn it over to Morten.