Rusty Rush
Analyst · Bank of America
I would tell you Andrew that it's always -- when you ramp up like this and I just -- like I always pinpoint, when you ramp up it's always on the front side of it, right, you are coming in from a low base. Remember last year was pretty tough on everybody around here until we had, it was what I the slug it out here, right, we had to slug it out and I put three digits up on scoreboard which we did, but it wasn't an easy accomplishment. Well, at least it gives you a start off on a low base, right. So when the business ramps up, your costs are down already. Well, as you get into -- especially this time of the year, you get into summer time and it's hot and you got all -- you have got lots of air conditioning work going on and vacations and people and stuff going everywhere, it is inevitable. But there is cost in G&A, remember I split it apart, Answer is always going to be -- I'm going to talk about two sections, Fs I think that goes off for years. There's Fs and there's D&A right and at the same time there are just natural increases. If we create more gross profit in parts and service, I typically run properly on the front side of the cycle, I will keep 70% of now it. Now I add some G&A and as you get to the mid part of it, not what we call cycle, but as you get to the middle part, you have to add some people and SG&A. Normally we like try to key 50% of our gross profit dollar from our parts and service part, it will increase, because someone has to get the part, someone has to deliver, someone has to pick it up, someone has to sell the part . It just doesn't do it by itself and leverages shouldn't cost G&A. I said no, there are people doing these jobs and when you increase the volumes, it takes more people. But you are supposed to keep a percentage. So as we give, we've seen a little bit of some expense creeping right now just in the last 45 days, but that's where we're going to our best to manage that, mind you, but you cannot do it without some expense creep. You can't have the uptick and parts and service we've had and not have some expense creepers. Also as we look forward, I would tell you that typically our lowest quarter is the fourth quarter when it comes to expenses and we've got and we do have some things that we're investing in behind the scenes also at this time. I cannot -- to get to our 2020 anymore, there are certain things that I have to invest and I don't want to go into a lot here, but there's technologies and things that we have to do from a CRM, from an infrastructure, well, from an IP side that we need to continue to invest there when it comes to how the world is changing and how business is done. And we have to stay on that leading edge. It's not going to be overly -- kill the company from and expense perspective, but we do have to spend a little money. We always do, people will say to me years back when we rolled up our SAPs and -- I guess that takes care of it, right. No, you never stop, okay. It's a never-ending spend. If they get done then you're never done because the world is moving at such a breakneck pace right now to stay on top, but we have to continue to invest or I can't produce the kind of results that you're seeing right now, okay. And we produce better results in the future and this company has never been more focused than it is currently, I think is not as cohesive as right now, a organization to achieve long term known results. As I said, you used rest of this when we have right. Well no, we've got some very strong strategic initiatives that we're going to be held accountable to by you folks. And I'm fine with that because we hold ourselves accountable to do that, maybe a little different organization that it has been in the past and but it does take investment and I've been talking about the business, I get kind of excited, but we will have some cost, we will have at Q3 we'll probably have some sequential uptick in some cost, there's no question. But at the same time, our business is strong and I look for a decent quarter. How's that?