Good afternoon, everyone, and thank you for participating in today's conference call to discuss Research Solutions' financial and operating results for its fiscal fourth quarter and full-year ended June 30, 2020. As a reminder, this conference is being recorded. I would now like to turn the conference over to your host, Mr. Steven Hooser, Investor Relations. Please go ahead sir.

Thank you and good afternoon everyone. Thank you for joining us today for Research Solutions fourth quarter and year-end fiscal 2020 earnings call. On the call with me today are Peter Derycz; President and Chief Executive Officer and Alan Urban, Chief Financial Officer. After the market close this afternoon, the company issued a press release announcing its results for the fourth quarter and full-year fiscal 2020. The release is available on the company’s website at researchsolutions.com. Before Peter and Alan begin their prepared remarks, I would like to remind you that some of the statements made today will be forward-looking and are made under the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those projected or implied due to a variety of factors. We refer you to Research Solutions recent filings with the SEC For more detailed discussions of the risks that could impact the company’s future operating results and financial conditions. Also on today’s call, management will reference certain non-GAAP financial measures which we believe provides useful information for investors. A reconciliation of those measures to GAAP measures including in the earnings press release issued this afternoon. Finally, I would like to remind everyone that this call will be recorded and made available for replay via the link on the company's website. I would now like to turn the call over to Peter Derycz, Research Solutions President and CEO. Peter?

Thank you, Steven and thanks to everyone joining us for our fourth quarter and fiscal 2020 results. We hope all of you continue to stay safe as the COVID-19 pandemic continues. Fiscal 2020 represented another strong year of progress for our company. We grew revenue, entered into significant partnerships, enhanced our product offerings, uplisted to the NASDAQ and exited the year in a much stronger financial position. We remain an efficient resource for scientific, technical and medical research information and tools as our Article Galaxy platform helps organizations save time and money as a system of record and a one stop shop for all of our customers needs. Our Platform segment led us to another strong year of revenue growth. We added 100 net deployments over the course of the year, including 27 in the fourth quarter. In fact, over the past two years, we have more than doubled revenue and nearly doubled the number of deployments of our Platform business. The increase in platform deployments also led to increases within our transaction business in terms of revenue, total customers and transaction count. During the past year, we signed a number of partnerships to broaden our available offerings. Through the integration of Evidence Partners, we combine the features of Article Galaxy, our award winning Document Delivery Service, with DistillerSR, the industry leader in Literature Review Software. We also launched Article Galaxy+ which gives our small and medium platform customers access to 35% of the world's scientific literature at no additional transaction costs through our partnership with Springer Nature. Additionally, we enhanced the features and capabilities of our Platform segment during fiscal 2020. In April Article Galaxy was added to the Microsoft Azure Marketplace, providing customers a faster and simpler way to connect their Internets to Article Galaxy. And in July,…

Thank you, Peter and good afternoon everyone. For the fourth quarter of fiscal year 2020, total revenue was $7.9 million, a 5.5% increase from the fourth quarter of fiscal 2019. Our Platform subscription revenue increased 33% to approximately $1.1 million, primarily driven by a net increase of Platform deployments from last year, including 27 in the fourth quarter. Quarter ended with $4.4 million in annual recurring revenue up 7% sequentially and 38% year-over-year reflecting our continued sales and upselling efforts and low churn of existing platform subscribers. Please see today's press release for how we define and use annual recurring revenue and other non-GAAP terms. Our transaction revenue increased 2% to $6.8 million compared to $6.7 million in the prior-year quarter. Transaction count on a year-over-year basis increased from approximately 215,000 to 231,000 and our total active customers of 1,087 was essentially even to the 1,090 active customers in the fourth quarter of fiscal 2019. Turning to gross margin, our total gross margin was 31.8%, a 200 basis point improvement over the fourth quarter of 2019. The increase is due to the ongoing revenue mix shift towards our higher margin platform business. The Platform business recorded gross margin in the quarter of 85.6%, a 330 basis point increase compared to the prior-year quarter. The increase is primarily attributable to lower third-party data costs as a result of the expanding scale within the business. Gross margin in our transactions business decreased 10 basis points to 23.4% and the decrease was primarily attributable to higher copyright costs. Total operating expenses in the quarter were $2.5 million compared to $2.4 million in the prior-year quarter primarily to slightly higher general and administrative and sales and marketing expenses. Net loss improved by $71,000 over the previous year quarter to $1,000 or nil on a…

Thanks, Alan. Heading into fiscal 2021, our main objective is to continue to build on the momentum experienced last year. We’re in a much better position both financially and strategically than we were a year-ago. The reorganization of our sales and marketing teams two years ago has resulted in meaningful gains as Alan and I previously stated. Expanding our market focus to small and medium sized businesses provides equal knowledge access to companies of all size, including those not large enough to have a centralized corporate library, while keeping the same rigorous requirements of the major pharma and R&D companies we service. Selling our Article Galaxy platform remains a top priority and offers multiple benefits. First, the Platform SaaS model carries a much higher margin than the transaction side of our business. Second, as Platform users purchase individual articles, we capture transaction revenue similar to non-platform users. Third, as we create additional features, functionality and services, we’re able to increase our Platform price upon contract renewal to reflect the new benefits the platform provides to our customers. In fact, over the past year, the average sales price for our platform increased 8% to almost $11,000 a year on average. This plus the high level of retention due to the stickiness of our platform has essentially resulted in significant net negative churn rates for this segment. Also critical to our ongoing success is our product development efforts in recent years. We recently hired Michiel van der Heijden as our Chief Product Officer, Michiel spent the previous nine years at Springer Nature focused on technology and development. And prior to that was a Head of Product Management at Elsevier. Michiel and his group will focus on customer centric product innovation and management to further strengthen our product development capabilities. One of our…

Thank you sir. We will now begin the question-and-answer session. [Operator Instructions] The first question comes from Peter Rabover from Artko Capital. Please go ahead.

Hey guys, just wanted to touch on what Alan had said that you guys could choose to increase spend in marketing if it drives revenue growth and I guess I asked this question every few quarters but just curious how I guess how direct you feel that your spend is relative to results. Do you have a better idea, better control of it that if you hire one more person this will increase in X amount of deployments. And I guess any color that would be appreciated.

Yes, we definitely are optimistic to that we do feel that the trends inside our sales and marketing operations are getting to a point where we're starting to see some improvements in customer acquisition costs and so on. But there are some unknowns as well. We have some new partnerships coming on board as well, we're not certain exactly how that's going to pan out in terms of getting a few quarters of numbers under our belt, and seeing what those look like. But definitely, we’re feeling that compared to last year at this time, where we’re today that we have a lot more certainty, our sales people's pipelines are filling up better. And so and we feel that as we reduce the customer acquisition costs, the spend on that can become more effectively deployed. So we're definitely on the lookout, we don't have precise numbers, like the ones you were asking for you. But we do feel that all the indicators and the KPIs and the benchmarks that we're following are improving, which increases the likelihood that we'll be able to spend more effectively in that category.

Okay, maybe a little tougher question. But you've obviously had some good success with wins and deployments. But I'm more curious on the ones that you didn't win where it was explicit that we're not interested in that. Just curious where the reasons why you don't win some accounts. So the price, the competition and functionality. So, things of that nature.

Yes, I think sort of the biggest objection is unavailable budget at that point in time when we're talking to that prospect. So we find prospects throughout the year and contact them, regardless of where they are in their budget cycle. So I think the biggest objection at this point that I've heard is really that we're just not budgeted for that, at this point in time. I think by the time we get a call or a demo going, most of the time what we're offering irrelevant. So, let’s say big product pushback, or even price perspective. And see our average sales price is actually increasing. So it's really a matter of, did we hit them at the right time in terms of budgets, where they are in their budget year can breaks and budget to actually make the purchase. And if not, then we got them on the radar and will put it back to them.

Okay, and I mean look we're a week away from finishing this quarter. Any color you want to give us for how this quarter going?

Yes, I could say we'll put out the specific guidance on that. But I can say that, the trends that we've seen, the positive trends are continuing. And so yes, we're eager to put out the next quarters numbers. And we think you'll find that the trends are continuing in positive direction.

Okay, great. I don't want to play, got it. So I appreciate the answer. I'll let somebody else come for the call. Thanks so much.

All right. Thank you, Peter.

Thank you. The next question comes from Scott Weis from Semco Capital. Please go ahead.

Thank you very much. Guys can you and related to the last question, can you identify competitors that you do go up against when you approach a potential customer? And then secondly, do you provide annual guidance, I would love to hear some thoughts as to the mix shift towards the platform business and what percentage of revenues you expected to be in one year and two years and then total revenues for fiscal 2021 and 2022?

Yes, at this point, we're not putting out that kind of guidance. So we're always talking about it, but at this point, are not doing it. So I wouldn't be able to provide any to you on this call. In terms of competition and what we're seeing out there, we always felt that our top competition sort of do it yourself. But we’re starting to disclose in our 10-K new more company names and things like that, that we're running into or what are tools that people are using when they're trying to piece together a solution and some of those tools or maybe other pieces of software and companies and some of that is staffing and administrative systems or internally built software as well. So aside from let’ say what would be in the 10-K, this Do It Yourself approach to writing your own code or setting up your own people to try to do things manually. Things we can all automate and make a lot more scalable than companies can themselves. But yes, I'd call it the Do It Yourself model.

Great, thank you. And then one more question, if I may. You cited a COVID benefit. Can you put some numbers around that? And can you talk about how you expect that? How long do you expect that to continue for?

Yes, we cannot put numbers around it. But what we've seen is that there's been significant disruption in many customers and prospects organizations, when COVID appeared and people had to move out of the office. And so what we're finding is that as people moving out of the office that let's say Do It Yourself or the staff based proxies get disrupted. And as a result, cloud solutions like ours, become more useful. And so I think, if you were teetering on the edge of doing yourself, or just using some cloud solutions, I think a lot of companies are now realizing the benefit of using scalable cloud based solutions. So we're definitely seeing that. Before yes when COVID first broke out, we were a little concerned, right because we can no longer meet customers or prospect in person. And we couldn’t go to the conferences, we're going to, let say all the face to face sales in marketing attractions ceased. And so that is causing little concerns, okay, well if you can't meet them and greet them, how are we going to sell to them. But the reality is that people were fine adapting to cloud based communication and then we found that our platform maybe actually more relevant than was before the pandemic, that’s sort of what we’re talking out in terms of benefit that customers are pursuing

Great, thanks very much. Appreciate it.

Thank you.

Thank you. [Operator Instructions] This concludes the question-and-answer session. I would like to turn the conference back over to Mr. Peter Derycz for any closing remarks.

Yes, well, thanks everyone for attending. Our team, entire team and operations are super motivated. We’re in a much better spot today than we were just 12 months ago. So that's pretty exciting for us. And we're going to continue to work hard and carry forward our initiatives. Thanks so much. We'll talk to you soon on the next quarterly call.

Thank you. This concludes today's conference call. You may disconnect your lines. Thank you for participating and have a pleasant day.