Adam Portnoy
Analyst · Oppenheimer. Please proceed
Thanks, Michael, and afternoon everyone. I'd like to begin today's call by recognizing the immense effort and dedication we've seen across our organization despite the impact of the COVID-19 crisis on our businesses. The last four months have been extraordinarily challenging. 100% of our managed office and industrial assets have remained operational and available to our tenants, though approximately half remain lightly utilized. With a nationwide platform of over 2100 properties across multiple commercial real estate sectors, I like to first share some insights regarding the sectors we operate in. As it relates to commercial real estate investments sales, we've witnessed transaction volume declines across all sectors. As a point of reference, the volume of transactions screened by our acquisitions team decreased by over 40% relative to the average volume of transactions screened in a typical quarter. With overall volume down, private capital dry powder earmarked the commercial real estate coupled with historical low interest rates has helped properties hold their value and keep cap rates close to pre-pandemic levels, especially in the top performing sectors such as industrial and net lease office. In each of these highly sought after sectors, we've experienced competitive bidding processes with buyers getting close to brokers expectations. With that said values in the more negatively impacted sectors such as hospitality, senior living and non-essential retail will take longer to recover and we expect there may be select acquisition opportunities with these types of properties at distressed prices in the future. These same trends have impacted many of our managed equity REITs disposition programs, as we have seen a reduction in number of buyers available for hotel, senior living and non-essential service retail dispositions. In many cases, we have both prospective transactions due to buyer seeking price reductions, or because we had concerns around the viability of buyer financing. While transaction volume has slowed considerably, it is worth noting that in aggregate, our client companies have closed on the sale of 18 properties for proceeds of $176 million since the beginning of March. Turning to industry and tenant behavior. I'm pleased to report that across our platform, we've collected over 90% of rent each month in the fiscal third quarter, and in July, we collected approximately 99% of rents. The majority of uncollected rents have been addressed through rent relief discussions, mostly in the form of rent deferrals. As it relates to rent deferrals, we remain committed to working with the tenants of our client companies by providing short-term relief to allow them to successfully navigate this pandemic. This collaborative approach to working with our tenants should help upon return to normal and making sure we are a preferred and trusted landlord for longer term real estate needs. Today, we have granted net rent relief to over 300 tenants, with the pace of rent deferral request across our client companies declining over the course of the quarter. We believe the higher volume of deferral request in March and April was partially result of tenants not yet receiving government support and the uncertainty of reopening timelines. As government support in partial reopenings have improved tenant confidence. Over 50 tenants have rescinded rent deferral requests. During the third quarter, we arranged over 3.2 million square feet of leases and rent resets on behalf of our client companies, with a weighted average lease term of 11 years and a weighted average roll up in rent of almost 8%. Leasing activity was primarily driven by near term expirations or rent abatements given an exchange for extended lease terms. Given the market uncertainty and the impact of work from home orders, we are seeing a mix of tenant behaviors across industries. Many tenants that were in the market to relocate or renew, have chosen to sign short-term or blend and extend renewals, whereas industrial and government tenants have mostly proceeded as they would normally. Finally, as it relates to construction activity at our client companies, the initial stages of the pandemic caused some markets to slow or stop construction activity all together. As markets began to reopen, bans on construction have been lifted and municipalities have adopted measures to continue with plan reviews, permitting and inspections. Most large scale development projects managed by RMR remain on schedule, with the impacts of the pandemic being far less dramatic than we had thought during our last earnings call. This quarter RMR directly supervised over $40 million in capital improvements at our client companies, an increase of almost $10 million on a year-over-year and sequential quarter basis. Moving to some of the more significant highlights at our client companies during the quarter. Industrial real estate remains firmly in favor as warehouse demand remains well supported by continued growth in ecommerce and related needs of our tenants from logistics and distribution support. ILPT was a direct beneficiary of this trend, delivering same property cash basis NOI growth of 3.4% on a year-over-year basis and over 1.9 million square feet of leasing and rent reset activity with a 23% roll up in rents. ILPT also continues to benefit from a tenant base where investment grade rated tenants or Hawaii ground leases represent approximately 75% of annualized rents. With RMRs help, ILPT also continues to explore the possibility of expanding the joint venture it announced last quarter with another direct capital investor. It is our expectation that this vehicle would make additional acquisitions in the future, which in turn would help scale to ILPT and result in a new RMR managed private vehicle. Switching gears to our office REIT, OPIs diverse portfolio of high credit quality and government tenants has remained resilient throughout the pandemic. While much has been made regarding the future of office space, we believe it is too early to conclude on where tenant behaviors will ultimately land. To-date, request from tenants for changes to their footprint to support flexibility with remote work have been minimal. We continue to believe densification, employee development and collaboration and the need for an office touch point will largely outweigh the current temporary work from home trends. OPI same property cash basis NOI increased 2.5% over the prior year, with 642,000 square feet of leases executed at 3.9% roll up in rent. OPI recently issued $162 million of 30 year senior unsecured notes and used the proceeds to pay down its revolving credit facility. With nearly 63% of its annualized revenue derived from investment grade rated tenants, OPI remains well positioned to weather the current economic environment. This quarter DHC completed two important transactions, as it is issued $1 billion of senior unsecured notes and amended its credit facility and term loan agreements. Completion of these transactions should ensure DHC has sufficient liquidity to meet the unique challenges presented by the pandemic, pay down near term maturities, provide flexibility in meeting debt covenants and allow it to continue investing in its portfolio. While DHC continues to experience pandemic related headwinds and its senior living communities, it's important to remember that almost 60% of DHCs NOI comes from its office segment. The office segment continues to benefit from a healthy biotech and lab real estate market as pharmaceutical and medical device manufacturers experienced surges in demand associated with COVID-19 tests and vaccine-related research. Excluding reductions in parking income as a result of the pandemic, DHCs office segments same property cash basis NOI increased 10 basis points year-over-year. SVC continues to face the most significant pandemic related challenges amongst all our managed businesses as the hospitality and service retail sectors have been some of the hardest hit. To help ensure SVC can weather the current environment, SVC issued $800 million of senior unsecured notes and obtained waivers from certain financial covenants applicable to its bank facilities. Most recently, SVC sent a notice to IHG to terminate agreements covering 103 hotels, while we hope that IHG honors his contractual arrangements with SVC, we are assessing alternative strategies to protect SVCs cash flows and to maximize flexibility regarding these important assets by potentially rebranding these hotels as Sonesta hotels, SVC would also benefit via it's 34% ownership of Sonesta and leveraged Sonesta's track record of improving returns at hotels, where it assumes management. Operationally, SVC has seen signs of recovery throughout the quarter, with hotel occupancy steadily increasing each month to a high of 35.5% in June and service retail rent collections of 80% for the month of July. While these are positive trends, there remains a long road ahead for SVC to get back the pre-pandemic operating results. Lastly, travel centers of America which continues to support the critical work of professional truck drivers transporting vital goods across the country reported strong diesel fuel volume and adjusted fuel gross margins despite the ongoing pandemic. TA was also able to successfully close on $85.4 million public stock offering in early July, with the proceeds expected to fund capital expenditures and implement growth initiatives. Turning to our efforts to expand and grow the RMR platform, we continue exploring opportunities to grow our private capital management business. We're having productive conversations with direct private capital investors and an effort to internally build this business. With regards to strategic M&A opportunities, diligence efforts regained from momentum towards the end of the quarter, as some of our potential targets have begun stabilizing their portfolios and we're in a position to revisit possible transactions. While the overall process is playing out slower than we would like, we remain confident that our RMR private capital management business will get off the ground in 2020 even if you're building it ourselves and/or strategic or through strategic M&A. As in prior earnings calls, we cannot speak directly to any specific transaction at this time. In closing, the actions we've taken the reaction to the ongoing pandemic have positioned our client companies to weather a prolonged recovery. In RMR operations remain well fortified by our 20-year evergreen contracts with the managed equity REITs and our healthy operating cash flows. I will now turn the call over to Matt Jordan, our Chief Financial Officer.