Welcome to the RLJ Lodging Trust Second Quarter 2021 Earnings Conference Call. As a reminder, all participants are in a listen-only mode and the conference is being recorded. After the presentation, there will be an opportunity to ask questions. [Operator Instructions] I would now like to turn the call over to Nikhil Bhalla, RLJ’s Vice President and Treasurer of Corporate Strategy and Investor Relations. Please go ahead.

Thank you, Operator. Good morning. And welcome to RLJ Lodging Trust’s 2021 second quarter earnings call. On today’s call, Leslie Hale, our President and Chief Executive Officer, will discuss key highlights for the quarter. Sean Mahoney, our Executive Vice President and Chief Financial Officer, will discuss the company’s financial results. Tom Bardenett, our Executive Vice President of Asset Management will be available for Q&A. Forward-looking statements made on this call are subject to numerous risks and uncertainties that may lead the company’s actual results to differ materially from what have been communicated. Factors that may impact the results of the company can be found in the company’s 10-Q and other reports filed with the SEC. The company undertakes no obligation to update forward-looking statements. Also, as we discuss certain non-GAAP measures, it may be helpful to review the reconciliations to GAAP located in our press release from last night. I will now turn the call over to Leslie.

Thanks, Nikhil. Good morning, everyone and thank you for joining us. We hope that you’re having a great summer and contributing to the surge in leisure demand by taking the opportunity to travel yourself. Throughout the second quarter, the widely anticipated strong leisure demand not only materialize, but also surpassed our expectations, while business transient and group demand also improve on a relative basis, all of which allowed our portfolio to meaningfully outperform. While the COVID variants are a risk. We are encouraged by the acceleration of demand trends so far into the third quarter. We are optimistic that pent-up demand will continue to drive improvements in fundamentals. We saw evidence of pent-up demand throughout the quarter. The industry achieved new highs in occupancy each month, with the second quarter recovering to 87% of 2019 levels. Our portfolio achieved occupancy in line with the industry and outperformed the top 25 markets, as we gained market share. We believe we will continue to deliver strong performance relative to the industry as a return of business transient demand should benefit our urban centric portfolio. During the second quarter, our strong topline performance enabled our entire portfolio to generate positive hotel EBITDA, which came in ahead of our expectations. Additionally, we’ve been very active since our last call, executing on a number of initiatives to strengthen our balance sheet, recycle capital and further enhance our growth profile. We have refinanced $600 million of debt, including issuing $500 million of high yield bonds and amending our credit facilities. These transactions for the ladder our debt maturities and extended our financing covenant waivers. We also continue to be active portfolio managers by selling a few additional non-core assets which represented less than 1% of our 2019 EBITDA. And we recycled capital by deploying disposition proceeds…

Thanks, Leslie. We were pleased with the second quarter results, which accelerated throughout the quarter and have continued to improve so far during the third quarter. Our pro forma hotel operating results include the 99 hotels that we owned as of June 30th. Our reported corporate adjusted EBITDA and FFO include operating results from all sold hotels during RLJ ownership period. Pro forma numbers for the 99 hotels exclude the Residence Inn, Indianapolis Fishers and Residence Inn Chicago Naperville, which were both sold during the quarter. Additionally, our pro forma numbers have not been adjusted to reflect the impact of the acquisition of the Hampton Inn & Suites Atlanta Midtown or the sales of the three non-core hotels in Hammond, Indiana,, since these transactions close after the end of the quarter. These transactions will be incorporated into our pro forma numbers starting in the third quarter. Our second quarter portfolio occupancy of 57.9% represented a 15-percentage-point improvement from the first quarter. Our portfolios occupancy were strong throughout the quarter, ending at nearly 70% of 2019, while accelerating throughout the quarter from 55.2% in April, 57.5% in May and 60.8% in June. These results were better than we expected and provide further evidence that our portfolio is well positioned to capture demand in the current environment. Finally, as we expected, our hotel portfolio outperformed as demand returned and gained approximately 600 basis points of market share during the second quarter. The improving demand provided our hotel operators with the ability to yield rates, resulting an average daily rate growing over 19% from $119 in the first quarter to $142 in the second quarter, including $150 in June, approximately 20% of our hotels generated ADRs in excess of 2019 in June, including markets with the highest demand such as Key West, Charleston,…

Thank you. [Operator Instructions] Our first question comes from the line of Austin Wurschmidt with KeyBanc Capital Markets. Please proceed with your question.

Great. Good morning, everybody. Sean, I was wondering if you could share how the $163 ADR in July that you mentioned, how that stacks up versus the same period in 2019. And then given some of the confidence, you highlighted about being able to increase pricing as demand continues to improve, coupled with the expense savings you highlighted versus 2019. Do you expect margins could reach or even exceed 2019 level in the back half of this year?

Great, Austin. So I’ll start with the July ADR. So we’re within -- our July ADR was within about 9% of 2019 levels. And so we were obviously happy with that result and see our ability to drive rate. Specifically, drilling down a little bit in Nevada weekend was actually at over 100% of rate for July as well. So just further bolstering the strong leisure demand out there. On the margin side, we would expect margins to continue improved throughout the year. For example, in July, specifically, we’re expecting our margins to be around a little under, sorry, approaching 200 basis points below 2019 levels in July, which is a terrific result in light of the fact that total revenues are projected to be around 30% below 2019, and so our ability to cost contain and manage and manage those costs and get close to that level of adjusted EBITDA margins is impressive. We also saw strong results there on the second quarter as well where we saw our departmental profit margins actually exceed 2019 levels in the second quarter as well. So, our ability to cost contain in an appropriate manner for this environment, particularly around wages and benefits is a strong testament to the asset management team.

It’s very helpful. And then -- and just switching gears, either Leslie or Sean, we’ve seen many of the lodging REITs active under their ATMs recently and you guys have certainly been ramping various investment initiatives. So while completely understand you have significant liquidity today, just curious about your thoughts, whether you view your common equity to be attractive to you and would you consider utilizing the ATMs if other acquisition or other investment opportunities emerge?

Sure. Well, first and foremost, we actually don’t have an ATM program at RLJ, so it’s -- but it’s a theoretical question, but I think it is a good cost of capital question and capital allocation questions specifically. I think with our liquidity and sort of the way we see our acquisition pipeline building relative to other alternatives that we have, which using existing capacity will be, first and foremost. We don’t believe there’s any near-term need for us not to be able to use existing capacity for acquisitions. Under our line of credit, we have $300 million of acquisitions that can be allowed under just with existing capacity. We think our balance sheet today provides us plenty of liquidity to be able to fund that level which is existing cash. And so, we think that -- when we think about capital allocation, obviously, when the stock price hits a level that is above NAV as capital allocators you would expect us to want to use that currency, but at current levels -- at current acquisition expectations, that’s not something on our near-term horizon.

Great. Appreciate all the thoughts.

Our next question comes from the line of Michael Bellisario with Robert W. Baird. Please proceed with your question.

Thanks. Good morning, everyone. Leslie, just want to -- first question on the Atlanta transaction. How long does a deal like this take to get across the finish line? When did you guys lock in pricing? And then how do you think about pricing today versus estimated replacement cost?

Yeah. First of all, I do want to just give kudos to our acquisition team, who has been working hard to advance our discussions on a number of off market transactions. And so, as we’ve talked about before off market transactions take a little while to germinate and so we’ve had discussions on this asset since sort of late first quarter and we were able to move forward on that transaction throughout the quarter. And I would say that, in general, we feel pretty comfortable on how the pricing for this asset has advanced even in that short period of time, relative to where we locked it in. Mike, what was the second half of your question?

About replacement cost…

Yeah. We’re very confident in the value of this asset being below replacement costs. Land value has significantly improved or increased rather, given the scarcity it -- in the Midtown Atlanta and given the amount of construction that’s going on there. This particular seller had been amassing land 2007. So you can imagine that, obviously, land values have improved, increased dramatically since that period of time. Additionally, we all know that construction costs and labor has moved dramatically, as well, in the last couple of years, and particularly, since this transaction broke ground. So we’re very confident, in the fact that, we were able to get this asset below replacement costs. We think the 8. 8.5 yield in this asset speaks to the high quality of the asset and speaks to our underwriting, our ability to get this on an off market transaction. We also believe that this acid is a creative on all of our metrics, RevPAR margin. And keep in mind, too, that we recycled capital out of the suburbs of Chicago into high growth market of Atlanta.

That’s helpful detail. And then one for Tom, maybe can you help us understand or just give us any detail on what you’re seeing on BT bookings for the fall and have you seen any change in the booking window in terms of it extending at all at this point?

Yeah. Good morning, Mike. Yeah. So as far as the booking window, I’ll start with that. What we’re seeing is, if you recall, we were at zero day to three days for a long time and what we’ve been enjoying now is everything’s moving out to seven days to 14 days, which is giving us more confidence in our pricing, first and foremost, in regards to the booking window, because people are putting their toe in the water and getting out and traveling. And then when we look at BT in general, we have continued to see a step up in the amount of companies that are traveling, even before offices completely coming back, which is encouraging, because we’re seeing companies that are national accounts, we enjoyed regional and local travel, but now we’re seeing more than national accounts, which we’re seeing on Tuesday, Wednesday, the occupancies start to grow, because of that type of travel prior to offices completely coming back and reopening in the late fall timeframe. So I would say that BT is stepping up, even though it’s continuing to be below 19 levels, the real opportunity for us is, when that does come back, rate typically comes back with it at the same amount, when the volume starts to improve. So that gives you a little bit of color what’s happening in the BT probably?

Helpful. Thank you.

Our next question comes in the line of Anthony Powell with Barclays. Please proceed with your question.

Hi. Good morning. Just a question on your conversion announcement that you made in June, I am just curious if you have revised your ROI expectations on those given the strong leisure demand we have seen in all three of the relevant markets?

No. I mean, Anthony, obviously, we launched this update where we put numbers in June so we’ve taken into consideration. We taken consideration the leisure centric cycle that we’re seeing, relative to our returns, as we sort of updated our underwriting. What I would say here, though, just -- we have been foreshadowing the value creation within our portfolio and we’ve now put numbers to this, significant numbers in 2023 to $28 million of incremental EBITDA. We think this is real and tangible value that we can point to where it’s coming from. The work is underway and some of its already complete. This is going to provide above cycle recovery growth for us and we have confidence in our ability to achieve the EBITDA numbers that we provided, within the three buckets. On the conversion side to your point, these are and very strong high demand markets with great locations. The markets are demonstrating they can see very high rates and our assets are under penetrating, relative to currently where they’re operating. So, we’ve got the right brand program. We’ve got a strong renovation program we put together and we’re going to be able to re-rate that customer on that side. On the revenue enhancement side, we feel very good about the space reconfigurations that we’ve instituted. We’ve done them in markets with strong demand dynamics, for example, adding meeting space in the high growth market of Atlanta. And then on the margin side, we already have locked in 30 basis points of that pick up by the contract we have already been negotiating with and we have a clear line of sight on the incremental 20 basis points. This is just one channel of growth that we have within RLJ, in addition to, obviously, the internal growth that we’ve articulated. Clearly, you’ve seen us start executing on the excellent growth as well and our performance has been in the top quartile. So we feel very good about all of those components allowing us to be in a position to outperform throughout the cycle. But we feel very strong about our ability to achieve the EBITDA, not only the conversions, but all of the value creation that we articulated.

Got it. And you talked about additional conversion opportunities, I think, in a slide, you said 20% in portfolio to be converted. We’ve seen pretty strong independent performance in some of these leisure markets. I’m curious could you convert more of your branded properties to independent in some of these strong leisure markets that you have?

Yeah. I mean, look, we evaluate each asset and each market on a case-by-case basis. Our general investment thesis is centered on having premium brands, and we by and large, believe in that pretty strongly. You’ve seen that with the acquisition of Atlanta. We are converting Santa Monica to an independent, but that’s a unique market and a unique asset, where it sits, its 132 Keys and so we think that that asset can punch above its weight and not have a rate ceiling and that it deserves to be an independent. But by and large, we think that brands are the right direction to go.

All right. Thank you.

Our next question comes from the line of Dori Kesten with Wells Fargo. Please proceed with your question.

Thanks. Good morning, everyone. Sean, can you compare leisure and business transient demand versus 2019 as you moved from April to July, please?

Sure, Dori. So what we’ve seen on the continued, obviously, pick up on all segments from the first quarter to the second quarter. On sequential month-on-month growth, you’ve seen on the BT side our revenues increase 65% from the first quarter with volume up 40% and ADR up 18%. And so on a month-on-month basis, what you’ve seen is every single month got better and better on the BT side. I will say that, I think business transient that we’re happy with the quarter-on-quarter growth, we are still sub-30% of 2019 levels and we really view for our portfolio. That is the upside potential, for us as we -- as our urban centric portfolio has a lot of room to run on the growth side and so that’s the business transient. On the group side, once again group increased a little under 50% from the first quarter and that -- so that was on 37% higher volume and ADR up about 7%. Similar to the business transient, our group is only at about 25% at 2019 levels. You would expect that to be another avenue of growth for us within our portfolio. Interestingly enough the -- our booking activity was strong during the quarter. We booked for 2022, for example, our average rate was north of $200 for the, can call it, $100, sorry, yeah, $15 million roughly of revenue that was booked in the quarter for the quarter for next year. Our 2022 bookings comped to where they would have been in 2019 leading into 2020 is about two-thirds of level bookings. So we have -- we are beginning to pick up, but there’s still a lot of room to go there. But what’s encouraging to us is that the rates that we’re booking that business up is at big premium to where we are today and really given us confidence about the trajectory of the recovery.

Sorry, so you said, BT group is 25% to 30% of 2019 levels and where do you see leisure was?

Leisure is about a little under 70% of 2019 levels.

Okay. Thanks.

Our next question comes from the line of Gregory Miller with SunTrust. Please proceed with your question.

Thanks. Good morning all. Actually Truist Securities these days for a company. My first question is also on the Atlanta acquisition. We have investors who are trying to understand the relevancy of a Hampton Inn flag versus a Hampton Inn & Suites flag, especially relating to your headline purchase price. Could you provide some perspective on the materiality of the sprinting difference?

Sure. First let me just say that, the Hampton Inn and Hampton Inn & Suites is a top Hilton brand, it’s a category killer and this asset is in a great location. I’ll let Tom provide some color on your question.

Yeah. Good morning, Greg. So the Hampton Inn & Suites typically punches about $15 above the Hampton Inn, when you look at it on a totality. When you think about how you compare Hampton Inn and Hampton Inn & Suites. And the reason for that is, you get a premium for the suites. And quite honestly, many of them were more new builds, as we look at how Hampton’s evolved throughout the years. This particular asset, what we’re most excited about, this is a 20-story building in Midtown Atlanta, which is a thriving market, with office building construction at about 17 projects that Leslie mentioned earlier, with Google being literally toe-to-toe 19 stories, three blocks down. So we’re excited about not only the brand being a Hampton Inn & Suites, because we think it’s a seven day type of demand traveler that’s attracted to this. You get the benefits of BT during the week, because it’s a strong Hilton brand and Hilton honors members. And then on weekends, because of you have a variety of different type of business, not only education, film crew production. And then the Midtown area is really an evolving market where it’s a population growth and compared to the city of Atlanta itself. So you got professional, tech, science and various different types of companies moving into that area. So we think, at this particular location with the Hampton Inn & Suites with a 20-story, sky lobby, rooftop bar, this thing is going to really perform comparatively, because of the premium it gets over Hampton, but predominantly in the location we’re at, we think it’s going to be very attractive.

Great. Thanks very much. One other question, this may be quite ignorant on my end, but I’ll ask anyways. How material is Canadian inbound demand to your hotels in normal times and I’m thinking as the borders reopen, what the implications might be for your portfolio?

Yeah. What we find and I’ll give you an example of where we see a significant amount of travel and it’s predominantly down in the South Florida and West Coast of Florida, where we see significant Canadians who travel. And no surprise during the wintertime they like to come down and get a little bit warmer weather. So first and foremost, it’s a pretty significant driver of business. But again based on what’s happened this year with domestic leisure, obviously, we’ve been able to fill in with rates even higher in 2019 throughout South Florida as an example of our beach locations and where people will travel. I would also say that they do come across on the Northern side, when you think about Boston, New York, there’s a significant amount of Canadian travelers that will visit those bigger cities for a variety of events. Obviously, professional baseball teams travel, as well as the fans that come across and we do see a fair amount of Canadian travel in those locations. We don’t have too much out west, that would be the other location that I would say, Greg, out in Seattle, as well as Portland, where you get significant Canadian travelers. But those are the areas that I would say are having the most influx. I do think, though, in 2022, there’ll be pent up demand for Canadian travelers to come down again to South Florida and they will add to our first quarter, which quite honestly, we had a second season in Florida this year, based on the pent-up demand with leisure and then the vaccination rates and the restrictions being loosened down there.

Thanks. I appreciate all that. Okay.

Our next question comes from the line of Chris Woronka with Deutsche Bank. Please proceed with your question.

Hey. Good morning, everyone. I want to go back to the acquisition discussion, the Hampton area, it makes a lot of sense to me. But is this a lot of your competitors are running kind of to resort markets and generally full service, is this kind of view on your part that in certain markets, select services is going to be competitive with full service. And I guess, the question being, would you do this acquisition, if it was a full service hotel with similar economics in the same exact market?

Chris, we don’t do traditional full service hotels. I mean, this asset represents what we focus on. I mean, we have great conviction in our traditional investment thesis here. We like premium branded assets where revenue comes from 85% -- 80% of the revenue comes from rooms, it has a limited amount of FMP -- F&B, a small amount of a meeting space and it’s high margins and a strong transient distribution within the hotel. So the characteristics of what you just described doesn’t even fit within our box of what we would focus in. We think about our investment thesis long-term. There is nothing about the pandemic that has changed our view on what we want to buy. We’re not focused on themes. We think that buying an asset that in a market that has multiple demand drivers. Atlanta has a strong business component -- business travel component, Midtown is the Art and Culture Center of Atlanta, and obviously, it’s well known for its sports within Atlanta and it’s got a strong Convention Center. So, all of the legs of demand are in our in Atlanta and that’s what we focus on. Legs of demand, high margin assets, rooms-oriented premium brand assets, that’s what we focus on. Even we can also look at lifestyle brands. There’s a wide spectrum of lifestyle brands in terms of how they’re executed. But we generally like lifestyle brands that have a thoughtful F&B meeting space. It’s less than 10,000 square feet, but still fits in with a sort of a select service profile if you will. So that’s what we look for. Those are the characteristics.

Okay. Appreciate all the colors. Thanks, Leslie. And then on the ROI projects that you’re working on, I know a lot of them are already underway or even almost complete, but several more to go. Is there any risk there on construction costs and labor costs and how you’ve underwritten the projected returns?

Yeah. So, Chris, we factored in the current environment for both materials cost, but as well as construction costs, labor, et cetera. So the numbers we published that was happening real time and so that was factored into our numbers.

Okay. Great. Appreciate it. Thanks.

Our next question comes from the line of Neil Malkin with Capital One Securities. Please proceed with your question.

Hi, everyone. Good morning. First question on acquisitions overall, happy to see, delighted to see you guys talk about that is another growth lever for your company, given the pretty enviable cash position you have with your 19 sales. Can you talked about your pipeline and talked about Leslie, pursuing growth markets. And I think we can all agree that growth markets just look at what’s going on in this cycle are the Sunbelt. So can you just maybe talk about some color into like the pipeline, what kind of deals you’re going after and maybe -- are they more -- are you casting a wider net away from the coasts and including some of the higher growth Sunbelt markets were you are seeing tremendous amount in migration and corporate relocation?

Yeah. So, Neil. What I would say just sort of piggybacking off of Chris’ previous question. I think Atlanta represents a perfect example of the type of asset and the type of market that we want to focus on, right? Obviously, markets that are showing strong growth have multiple legs and we want assets that are located within that market and have demand and not compression type locations. Assets that -- market that have characteristics that we would be interested in, I think, Austin is an example of that, Phoenix and then parts of Denver would be other examples of kind of where we would see the opportunity to get similar characteristics of what we saw in Atlanta?

Make a lot of sense. Then in terms of just the Delta variants and the sort of delays we’re seeing now and return to work from some of the largest companies in the country. Just talking maybe just with that framework, looking at your California, particularly in Northern California, Chicago and New York assets or portfolios? How are you? I guess, what is the commentary from the property managers, people on the ground in terms of maybe just seeing potential booking windows or the amount of demand maybe become less than or not materialize, or potential cancellations? And how much of a worry is the potential for reimplementation of restrictions, especially again in those markets I just talked about given the propensity for the leisures in those cities to do so?

Yes. So, obviously, we acknowledge that variant is a risk and any incremental restrictions that are put on in any market in addition to the ones that you name would have some leave -- potential level of impact on demand. But what I would say is that in the near-term, we haven’t seen any evidence of that, even the most recent data that we have today is July, which Sean mentioned, came in at 65% of occupancy. And if you look at the last week of July, our occupancy for open hotels was actually 70% occupancy. So and that -- and keep in mind that we’re exceeding that while the news about the variant is out there. Our booking window is, as Tom mentioned, still relatively short, although its expanding, about 65% of our demand comes in sort of zero to seven days. And so we’re not really kind of in that window, where we’re sort of seeing it drop off right now. We expect leisure to continue to be strong through August and then seasonality to kick in, I am sorry, not through August, mid-August and we expect seasonality to drop off in the latter part of August and through Labor Day to occur. So what I would say is that we’re not seeing any evidence in the short run. I think people are taking sort of a wait and see approach. I would also say that, on the group side that we really haven’t seen any cancellations there at all. We’ve seen some delays. But we aren’t seeing any evidence today that suggests that the news on the variant is dampening demand, but we recognize that it is risk. The reality of it is that, we expect to see some level of a pickup in business transient demand, assuming that trends continue from the second quarter. But it’s highly predicated on the momentum that we’re seeing in offices reopening. And so there is a correlation there and I think it’s too early to make a prediction on what the implications going to be.

The last thing that I would add, Neil, because I know you mentioned Chicago and California as examples, just this past weekend, even though it was an outdoor event, one of the major festivals. We hit about 100% occupancy for three consecutive nights as an example. So even in the face of the Delta variant, people are going to get out and travel, it’s just going to have the opportunity to wear a mask indoors and be able to travel differently. And the same thing when I looked at California, we have 12 events that are actually going to be at the convention center, we will actually have attendance picks up, but the events at the convention centers and group bookings are going to continue. The question is, how will they drive attendance and we’ll monitor that obviously as this thing evolves. But we’re encouraged at this early time that we haven’t seen because of the booking window, Leslie mentioned, a significant drop off in pace outside of the seasonality of the last couple weeks of August and the Jewish holidays in September, Leslie mentioned.

Yeah. And the last thing to reaffirm sort of Leslie’s comments within the script, is that the traveler has been extremely resilient thus far during the pandemic and although the Delta variant, obviously, is another risk, the behavior we’ve seen from the travelers has been extremely resilient in the face of just continuous pivots, if you will, on outside.

Yeah. No. I appreciate that. If I could just get clarification on one topic you talked about, I think, with Austin. And you talked about our margins potentially increasing as we go on in the year talking about BT, post-Labor Day and Jewish holidays. But then also you have that sort of, I guess, maybe pick up in especially in the coastal markets, where they’re still getting the unemployment benefits, a tick up in FTEs and various other things that come with the core customer returning and so to me that incremental growth in FTE would imply some relative pressure in margin, because of the, again added labor force. Are you saying, because you think margins are going to continue to go up, that you’re closer to your long-term run rate, sort of, FTE staffing model per hotel, is that what I am -- is that you’re implying or maybe if you can comment on that, just to understand where you guys are in terms of the operating staffing model going forward?

Yeah. So I’ll start sort of with high level margins and then Tom can give some sort of color around specific around wages and benefits. I mean, our confidence around the ability to drive incremental margins from where we are today is around the fact that that we expect rate to continue along the current trends is, which is the increase throughout the year, which is as the remixing of the hotel has happened, it’s remixing with higher rated customers. As we mentioned earlier, we’re still significantly below both business transient and group, which are high -- traditionally higher rated customers. And so, we would expect as we’re able to continue driving rate throughout as the year progresses, we would expect that to drive margin. And what you’ve seen, each month our rates continue to improve, revenues go up as the recovery unfolds and margins get better. The other factor on margins is that, a bigger percentage of our total revenues is coming out of the rooms today, which is our highest rated business relative to both F&B, as well as other. So that -- as that business continues to progress, we’re seeing margins are strong, F&B specifically margin in F&B were 750 basis points higher on a third of the revenues in the second quarter, which is a function of the reinvention of the F&B model within our portfolio and so that -- all those factors give us confidence. So I’ll turn it…

Let me address the other part of your question around kind of on the labor front. We’re currently running at about 50 -- low 50s of labor relative to our 2019 levels on a 60% occupancy. We recognize that there’s a labor issue, which is well documented and that we’re going to put some labor back in as occupancy continues to rise. But we do have some level of competence that we’re not going to need to go back to, all the way back in 2019 levels of occupancy. A good example of that is, is that us and a number of our peers have articulated, how we have a number of properties, particularly in the leisure and Sunbelt markets that are running occupancies in the 80% to 95%. And for example, for us, South Florida, our portfolio there is running 80% to 95%, but we’re only have 75% of our 2019 labor. Now, we recognize we have to put some of that back, but we’re pretty confident based on the way that we’re operating today and the occupancies that we’re running and efficiencies that we’ve learned that we will not have to go back to 2019 levels of labor.

No. I got you. Thank you. I appreciate that.

Our next question comes from the line of Bill Crow with Raymond James. Please proceed with your question.

Hey. Good morning. Leslie, I’m going to follow that path that you just went down, I was going to go a different direction. But we’ve seen some down cycles, some downturns and every time we emerge from it, we find new efficiencies and we do things differently and we get better. But are the people good at running hotels, I mean, were we overstaffed, were we fair and happy in 2019 that we can cut that much labor, it just seems like we get back into the same old traps every time?

Yeah. I would say, Bill, I -- with any industry evolve over time and little things get added and little things get added called brand creep and so there is an opportunity to sort of pull back on some of that. And I think there are kind of three areas in which we have general confidence in around on the expense side. And the first category is on F&B. And the brands who have provided thought leadership around this area. So they’re engaged around this. And so, we think that, whether it’s hours of operations or the food offering, or the labor model related to F&B, all of that’s going to improve. And what I would say though, relative to our portfolio, the ability for the stickiness around the cost savings on the labor side is sick. We think that in a model, where you have a fixed service model like in the Embassy Suites and the Residence Inn, it’s easier to control the labor model, the offering and the hours of operation relative to your traditional full service hotels that have a menu and variety and the customers expect something differently. The other area on housekeeping, which obviously, has gotten a lot of commentary around it, I don’t think that we’re going to go back to the old model. We’re moving into an opt in structure, which you obviously have heard Hilton come out and publicly state. And clearly that’s going to be predicated on the take rate. So we invest still evolving over time, particularly as a BT customer comes back. But even if we moved to a light clean structure, which taking out trash, refreshing towels, et cetera, that still allows a housekeeper to clean almost 2x, I mean, more than 2x, what she was cleaning before…

All right. I appreciate that. If I could just follow up with a question on cancellations, any change in the cancellation rate? And based on your discussions with Hilton and other brands, we killed a lot of brain cells trying to achieve cancellation policies in 2018 and 2019. And all that kind of went out the window. When do we bring back stricter cancellation policies?

Yeah. Good morning, Bill. What I would say is, first and foremost, when I looked at how we’re collecting on cancellation rates, I started there, before we get into the policy change and what we’re doing. We’re actually collecting at similar levels to 2019 even in the face of the flexibility that the travelers having. And what is critical to the beginning process is the shelf space for advanced purchase. So for instance, with people trying to travel and the booking window that we talked about, you’re having the opportunity to now to book in advance and people are obviously with the pent-up demand trying to get in early for some of these locations. So that’s assisting on the cancellation, because they’re booking in advance knowing that they’re tying up they have to go if they’re going to book. The second thing, which is your question in regards to the policy, I firmly believe the moment we have the opportunity to be able to have that yielding on midweek is where the cancellation policy will shift. As Leslie mentioned in July, for the last three weeks, we’ve seen Tuesday, Wednesday start to get into the mid-60s in occupancy and which is chasing the 70s on the weekends. That’s going to be the driver of the cancellation because you want to protect those two nights where your highest demand and compression dates exist. So I truly believe that brands will come through and make that change and go back to where we were, which will help us. But again, because we’re collecting at similar levels, I’m not as concerned as maybe you -- with your question in regards to what’s going on the ground as far as the ability to collect.

Great. Thanks for the insights. I appreciate it.

That’s all the time we have for questions. I’d like to turn it back to Leslie Hale for closing remarks.

Thank you everybody for joining us today. We hope that you enjoy the rest of your summer, and as I said at the beginning, I hope that you’re contributing to the surge in leisure by traveling yourself with your family. Please stay safe and we look forward to seeing you on the next call - hearing you on the next call. Thanks.

Ladies and gentlemen, this does conclude today’s teleconference. Thank you for your participation. You may disconnect your lines at this time and have a wonderful day.