Craig Kliethermes
Analyst · KBW
Thank you, Jon and Todd. Good morning, everyone. All things considered, we're pretty happy with the quarter. We enjoyed 6% topline growth and a 92 combined ratio, ending the quarter in an environment filled with many more uncertainties than the one we entered. The ROI shift enjoyed a steady breeze and full sales for the first 2.5 months of the year. Premium was continuing to grow at a double-digit pace and products we know and where we have enjoyed the most underwriting success. By the middle of March, the market was calmed as a result of COVID-19.We believe this new environment will differentiate those that have been disciplined risk takers and prudent risk managers. I'm going to provide some commentary for each of our major segments, some words on the impact the economic shutdown resulting from COVID-19, and then I'll offer some closing remarks and open it back up for questions. The casualty segment during the topline 5% and reported 101 combined ratio for the quarter. We realized growth across all of our major product lines except transportation. Because, a large number of our passenger transportation customers are unable to effectively operate under the shelter in place orders, we allowed our customers to suspend coverage for all vehicles they were not using and return premium to them. This resulted in a $23 million negative adjustment to written premium in the quarter. Despite this significant headwind, we were still able to grow casualty and overall submission flow continues to be up across most of the segment. Rate levels continue to accelerate, up 11% driven by our management liability, excess liability and wheels-based products. Given the uncertainty involved in the last couple of weeks in the quarter, we thoughtfully examined our current accident year loss ratios and reserve position for the segment and adjusted accordingly. The property segment grew the topline 16% while reporting a 78 combined ratio. Submission counts were up double-digit for all major products in the segment, and all underlying products reported an underwriting profit. Rates in this segment were up 8% led by catastrophe win business, but also bolstered by improved earthquake and marine pricing. For the quarter our surety segment reported 69 combined ratio with very small amount of growth on the topline. The contract in small miscellaneous businesses grew moderately for the quarter, and underwriting profits were earned by all products. The surety space continues to be a very tough one to grow. The competitive environment, declining commodity prices, and consolidation within some industries all put pressure on the topline. The temporary closure of many government agencies who have the obligee for many bonds only adds to the current challenge. We have sacrificed topline over recent years in order to upgrade the overall credit quality of the principles that we support. We believe this will serve us well as we move forward. On to the impacts of the virus and resulting economic shutdown. First and foremost, as Jon mentioned earlier, ROI is fully operational. ROI owner associates are all working from home with very little impact in our ability to serve our customers and distribution partners. We've been fair and flexible with our customers in regard to modifying exposures and resulting premiums mid-term. We have deepened relationships by reaching out to our distribution partners and customers to check in and offer help where possible. Our emphasis on personal relationships and responsive service are paying off and our culture of ownership has fostered a fleet of associates, who are willing to step into the breach, solve problems, and volunteer to take on the next challenge. As owners, we are focused on doing the right thing that leads to success in the long-term. We believe there will be revenue consequences as a result of the economic shutdown. The timing and amount of the impact will be dependent on the economic recovery. It is too early to quantify the rate of any revenue deceleration. For ROI lines that will be significantly impacted will be those products supporting the passenger transportation, non-essential and international cargo haulers and the energy sectors of our economy, which will be felt by about 15% to 20% of our portfolio. Many other underlying industries will be affected overtime as exposure basis are tied to revenue, payroll, values insured and construction projects or other obligations undertaken. On a more positive note, we've several product lines that may see little to no impact, including our personal lines products, management liability products and property businesses. In regard to the heightened loss exposure, we do not offer event or travel cancellation, trade credit or pandemic related coverages. We have received approximately 500 claim notices to-date across multiple insurance products, with about 95% of them being business interruption related. We believe that any exposure rising out of the spread of COVID-19 and resulting shutdown will take significant time to reveal and resolve itself. RLI's more notable exposures are in the financial related product lines, like management liability and surety. For some perspective, the 2007 through 2008 financial crisis had no material impact in RLI's underwriting performance, but we recognize the impact of this economic shutdown will be different. Our claim department has always been a differentiator for our company. The claim examiner conducts an investigation of each claim, including taking into account the loss details and any documentation provided by the insured, the nature of the claim as well as any other relevant and available loss details. Every claim is individually analyzed in conjunction with the insurance product purchased by the insured, is then handled in accordance with the appropriate claim handling laws and regulation that apply. RLI will stand by and fulfill its obligation to pay claims we owe, but it will take more time to assess and quantify any amount. The insurance industry is a key contributor and provides important protection to the engines of our economy. The viable insurance industry operating with contract certainty is necessary for the economy to restart and function normally and efficiently. Through governmental overreach and an opportunistic plaintiff bar, near bearing witness to another attempt to retroactively rewrite and impose coverage into policies that don't provide it. This poses a visible threat to the insurance industry and will impact the cost and availability of insurance going forward. No industry should be asked to accept the transfer of risk onto its balance sheet without the opportunity to consider price, underwrite, or risk manage the exposure. Our diversified portfolio of products, underwriting process, financial strength and resiliency will continue to lead the way and distinguish RLI. In conclusion, we had a good solid start to the year with the 92 combined ratio on 6% topline growth. I want to leave you with a 20 year old quote from our founder, Jerry Stephens. "You're our last ship is a sturdy vessel, it's built for the long haul, you can weather the storms because the crew knows how to adjust the sails to avoid the roughest weather, and even if the weather gets bad and the waves crash onto the deck, there is no port in the world that we can't reach." I'm very proud to work with such a dedicated and committed RLI crew, we will navigate the storm. Thank you. I will now have the moderator to open it up for questions.