Colin Reed
Analyst · Deutsche Bank
Thanks, Scott. Hello, everyone, and thank you for joining us this morning. With two months to go before we close out 2017, I can't help but remember that 1 year ago, at this time, we were getting inundated with questions about the cycle, such as what innings are we in, or will 2017 be the year the cycle turns. In fact, I dedicated a good chunk of time on our Q3 call last year towards addressing these questions from our perspective, particularly as it relates to the group business. I walked you all through what we were seeing in our business that is favorable to a strategy like the one we are pursuing. In particular, I focused on the limited supply forecasts for the next few years and the encouraging trends in group that give us confidence in generating very good returns for our shareholders, particularly when we deploy capital. But here we are one year later, on pace to close out 2017 as another record year for our company, in terms of revenue and adjusted EBITDA. And I'm pleased to report that we have seen no change in these favorable dynamics around supply and demand for group. Now this was evident in our third quarter production, where our existing hotels booked 606,000 gross group room nights for all future periods. This figure is only 1,000 room night shy of the record for a third quarter that we set last year, which you may recall was up 25% over the previous third quarter. And this year's bookings came in with a healthy 3% growth in average rate. Now separate from these bookings, our Gaylord Rockies joint venture, scheduled to open late next year, booked 124,000 gross group room nights for all future periods, a 19% increase over third quarter 2016 and accompanied by a very healthy rate growth of 7%. I'm pleased to report that as of the end of September, our lead volumes were up 7% over last year, driven by strong corporate leads. All in our sales production in Q3 once again speaks clearly to the overall state of the health in the large group meetings business and this is a nice place to be. To remind you all, as we go into a year, given the long lead times normally associated with group bookings, we have a really good sense of what our performance will be month-by-month and quarter-by-quarter. This is why we typically share with you how you should think about each quarter of the year to come. We knew a year ago that Q3 would be our weakest quarter in 2017 because of the mix shift to less premium corporate and association room nights and more groups with lower outside-of-the-room spend profiles as well as an approximately 50 basis point headwind from the shift of the Jewish holidays from the fourth quarter into the third quarter of this year. Similarly, we told you Q4 would be our strongest quarter for RevPAR growth and I want to share some data with you for October in a moment that will highlight just that. But turning first to Q3. Aside from the short-term noise around hurricanes Irma and Harvey in the Orlando and Texas markets, events played out virtually in line with how we anticipated and how we have been communicating to you all since last February. That is, we experienced a modest decline of 0.06 in RevPAR and a decline of 4.8 in total RevPAR, which, barring the hurricanes was in line with those expectations I just discussed. Regarding the hurricane impact. When you take out group cancellations and offset those with the good pickup in rooms at the Palms due to both the housing of utility crews and displaced transient residents of South Florida, we estimate a net loss of about 3,200 total room nights between the Palms and Texan combined. Thus, total occupancy RevPAR for our portfolio were only modestly impacted relative to our plan and guidance, with a net impact to room's revenue of only about $400,000 in the quarter. Now where we did see a greater impact from these storms was in the outside-of-the-room spending, as these utility crews and displaced transients, do not have the same spending profile as the corporate and association groups they replaced. We estimate a little over $3 million of lost food and banquet and other outside-of-the-room revenue in the quarter due to the hurricanes, which exacerbated the already less favorable customer mix, compared to Q3, 2016 that we'd already been anticipating. All in this drove the 420 basis point disparity between RevPAR and total RevPAR. I must give credit to the teams at both the Palms and the Texan, who adjusted to these events well, such that total flow-through to adjusted EBITDA from the loss revenue was minimized. And moving to our other hotels, Gaylord Opryland had a very good quarter from a RevPAR perspective, with a 4.6% growth balanced between occupancy and ADR. Total RevPAR was down 3.4% given the mix shift away from corporate room nights relative to last year, which, again, was something that we expected. Gaylord National saw a RevPAR and total RevPAR declines of 2.6% and 3.4%, respectively, which was in line with our plans. We were happy to use the availability in Q3 at the National to begin some targeting of MGM casino customers. We began experimenting with several package offerings, particularly around the 4th of July and Labor Day holidays and we were pleased to pick up an estimated 5,600 room nights as a result. We will continue working closely with MGM in the coming months to further refine our targeting around their M life customers and to gradually improve the rate and outside-of-the-room spend profile of these transient customers. The AC Hotel similarly continued to demonstrate the beneficial impact of the MGM in National Harbor. This hotel posted a RevPAR growth for the quarter of approximately 13%, which is obviously impressive. Now let me share with you what happened subsequently in the month of October and this is really important stuff. We anticipated that it would be a very strong month for us, simply because of the tremendous amount of group business we had on the books and that is precisely what happened. Our four large convention resorts generated in excess of $100 million of revenue in October alone and posted a RevPAR growth of approximately 14%, which was slightly ahead of our internal operating plan. Total RevPAR grew at approximately 18%, which, of course, we are very pleased with. Therefore, with the bulk of our group business for the year completed, and having played out essentially as anticipated, apart from the hurricanes, and with our transient season off to a robust start heading into our excellent holiday programming in November and December, we are comfortable further narrowing our guidance ranges for the year, which Mark will describe in detail in a second. In short, for our Hospitality business, we could not be more pleased with our sales production with our Q3 performance given the hurricanes. With the outlook for our fourth quarter and with the position we find ourselves in, we very much look forward to 2018 and beyond. Now shifting gears and looking at 2018 and beyond. You should know that as of the end of September, we have almost 5.8 million net group room nights on the books in contract form for all future periods. Now this is a remarkable 7% increase over this time last year and is reflective of the substantial booking pace we have been -- we have experienced over this last 12 months. This book of business as well as the following growth projects has us very excited about the next few years. We have 300 new rooms and 60,000 square feet of new meeting space approaching completion in just over a month -- in just over a few months at the Texan. We have a fabulous new ballroom already up and running in D.C. We now have a fully -- we now have fully renovated guestroom product at Opryland. We have an unbelievable one-of-a-kind water experience rising out of the ground next to the Opryland as well. And not to mention, the magnificent Gaylord Rockies, which will open late next year. We look forward to translating all of this into our guidance for 2018 for our hotel segment when we speak to you again in a couple of months. But for now, I'm delighted to switch gears and talk about yet another exciting business that we have and that is our Entertainment business. Total revenues for this business grew at a very healthy 14% in the third quarter. This is quite impressive considering last year's revenue for this segment also increased by 10%. At the very end of the quarter, on Saturday, September 30, we hosted the official brand opening concept for our new Ole Red concept with Blake Shelton in his hometown of Tishomingo, Oklahoma. The turnout from Blake's fan base was overwhelming, with close to 15,000 people packed into this small town for the festivities. In the brief period it has been open, Ole Red, Tishomingo has exceeded our plans not only in food and beverage, but also in the response to our on-site retail offerings. We're thrilled to see this concept officially coming to life and some of you may have seen this morning on CBS, on national television, there was a whole section dedicated to the opening of this little venue in this town in Oklahoma and it's quite spectacular. This response tells us that this brand really resonates with the country lifestyle consumer and we cannot wait to open the flagship location in Downtown Nashville in the spring of next year. But even before we get to Ole Red, Nashville, we are really busy preparing for the next major opening in our Entertainment segment, and that is our Opry City Stage venue in Times Square. We anticipate a soft opening later this month with a full opening in December, which will be just in time to capture the important holiday season. The place looks really good and I'm excited to see our customers' reactions. Adjusted EBITDA for the Entertainment segment grew at 8.4% in the third quarter, as we continue to reinvest in capabilities, as we position for the unit growth ahead. Now that concludes the summary of our Q3 results. Let me quickly update you on our growth initiatives and some dates and I -- before I turn over to Mark to walk you through the rest of the numbers. As I already mentioned, the Ole Red concept is off to a great start and if the success in a small market of Tishomingo is any indication, Ole Red, Nashville, will be a smash. We expect to open Ole Red, Nashville sometime in April. Just last month, we also announced our $12 million expansion of the Opry House Plaza here in Nashville, with expanded retail and parking for the increasing flow of traffic pouring into the Opry House for shows and tours, and we will be adding some new food and beverage and entertainment options to the Plaza experience as well. Most immediately it is Opry City Stage, as I've just referenced, that we're looking forward to the opening of. Meanwhile, our development team is already hard at work laying the roadmap for the rollout of both the Opry City Stage and Ole Red brands in more key markets across the nation. And I very much look forward to being able to give you more specifics on these plans as they materialize in the months ahead. Now turning back to our Hospitality portfolio. Our three major construction projects are all on track and on budget. The Texas expansion continues to meet our bookings plan and will open on time, this coming spring. And we hope to see a number of you visiting next week at the Texan as we'll be hosting an analyst reception and tour of the property, including the expansion on Monday, November 13, just prior to the start of the REITWorld conference in Dallas. SoundWaves at Opryland has been gaining tremendous buzz, as its footprint takes shape and the size and scale of this incredible asset becomes apparent. Finally, the Rocky's structure has been topped off and is now just about a year away from opening its doors to a whole set of new Gaylord customers from across the West. And as long as new supply of large group hotels remain constrained, which we believe it will be for quite some time, we will continue to identify new ways to serve the large group customer with our increasingly in-demand assets, whether that be additional space and rooms additions or more one-of-a-kind amenities. In conclusion, our third quarter went virtually as we planned despite two major hurricanes, demonstrating to us the resilience and predictability that we love about this group business. Our Entertainment business racked up another great quarter of impressive growth driven by the secular trends of a mushrooming country music demographic. Our fourth quarter is off to a superb start and 2017 will in all likely be another record year for both our Hotel and Entertainment businesses. The growth we see in each of them, supported by a great book of business, has us feeling really good about 2018 and beyond. Now one last comment. As you may have seen recently, one of our largest stockholders, Mario Gabelli, put forward a stockholder proposal requesting that our board effectuates a spin -- a spinoff of our Entertainment business into a separate public company. Mario has been an extremely supportive stockholder of our company and our management for over 15 years and I believe he shares the same goal that we have; that is to create a significant amount of value for our stockholders, while remaining a steward of the Grand Old Opry, one of the world's most famous musical institutions. I'd like to remind all of our stockholders that our board of management continues to evaluate the strategic direction of all of our businesses as evidenced by our history and our stock performance. And we spend a great deal of time evaluating the appropriateness of spinning the Entertainment segment of our company, especially in light of the substantial growth initiatives we already have underway. As we've previously indicated, we believe the issue is one of timing and scale. And at this point, we believe it's too early to speculate when a spin would occur. Right now, our focus is on executing our growth plans, as evidenced by the many projects we have underway, some of which are public, some are not. And when the time is right, we will do what's best for all stockholders. And with that, I'll turn over to Mark to provide a little more color on the financials and the guidance.