Colin V. Reed
Analyst · Deutsche Bank
Thanks, Scott, and thanks for -- thanks to everyone for being on the call with us today. 2014 was, by many measurements, the very best year this company has had, and a strong fourth quarter capped the year off extremely well. I will walk you through the quarterly and full-year results as well as some of the driving factors behind their performance. Then I will close by touching on how we're thinking about our 2015 guidance and, more broadly, the future of and opportunities for this business moving forward. But first of all, I want to take a moment to remind you all how we got to this point where we are today. For those of you who have followed our company for some time, you will know the transition process from a C-Corp to a REIT was not without its challenges. In fact, there has been an exceptional amount of work from both our operator Marriott and our team over the past 2 years that has gone into ensuring that the right systems, strategies and personnel were put in place to allow our unique properties to perform as well as they are capable of. It's fair to say we are very pleased with the collaborative relationship that we have built with our operator and have reached the point where we are comfortable with the state of the key issues, such as sales processes and cost management at our properties. The synergies that we and Marriott discussed when we initially announced the transaction are also being realized more fully as you can see in the material improvements in our margin and revenue performance, both this last quarter and for 2014 as a whole. As with any good marriage, there'll always be things we have a healthy dialogue on and continually working at to improve each and every day. But that said, we are pleased with how this relationship has evolved, and I'm very excited for what it can mean for both of our companies moving forward. Now turning to our fourth quarter results. This was an excellent quarter for our hotel segment as we solidly exceeded our expectations for the quarter. Starting with the top line, we delivered a record fourth quarter from a revenue perspective. We reported a RevPAR increase of 10.3% driven by a nearly 4 percentage point increase in occupancy and a 4.4% lift in ADR. We also saw total RevPAR growth of 9.4%. For the second consecutive quarter, a key driver of these results was the increase in overall group room nights as we recorded approximately 21,000 more corporate room nights than in the prior year fourth quarter, which also contributed to the lift in the outside-of-the-room spend last total RevPAR. The transient side of our business was also an extremely positive story this quarter as transient room nights were up just under 8% compared to the fourth quarter last year, and transient rate was also up $7.25 or almost 4%. This -- there were a number of contributing factors here. The fourth quarter is always as strongest from an event-demand perspective, and our ICE! events performed very well this quarter, particularly lifted by an increased focus on sales training and incentives at the reservation call centers. We've mentioned previously that there had been a bit of a learning curve on the sales side in terms of effectively marketing and selling these holiday packages, but our results this quarter offer us confidence that the issues we had in '13 are largely behind us. And finally, external elements were in our favor this period as we saw generally favorable weather conditions in December as well as lower gas prices. Now turning to the bottom line. This was also a watershed quarter for profitability with our company posting both record adjusted EBITDA and adjusted EBITDA margin results. Our hospitality-adjusted EBITDA increased 15.4% with margin up 150 basis points. These strong top- and bottom-line performances in the fourth quarter help contribute to a record full-year revenue and adjusted EBITDA results as well. Total RevPAR for '14 was up 8.6% compared to the full year '13, and RevPAR was up as well 7.5%. We also saw increases in occupancy, ADR and adjusted EBITDA margin in '14 compared to '13. Now switching subjects to Washington, D.C. We continue to be encouraged by the momentum of the National Harbor development. And in December, we completed an agreement with Marriott for the 192 room property we acquired there to become reflagged under their new AC brand. From a synergies perspective, this is a notable development. It makes the property a natural overflow destination for Gaylord National, as the 2 properties will be overseen by the same management team. The AC Hotel is currently closed as we undertake some renovations and repositionings of the property to deliver great service with reopening expected by the end of the first quarter. We will provide some more detail on what we see the financial impacts of this property being when we discuss guidance. Now turning to sales production. We were very pleased with our room night performance this quarter. And as we shared with you last quarter, our bookings pattern is cyclical, and the second and fourth quarters typically being our best. Now we also told you that we're entering the fourth quarter with particularly healthy funnel of tentative and prospect bookings, and we're pretty confident it will be a strong production period. Now as you will have seen from our release this morning, this was indeed the case as we booked approximately 870,000 gross room nights for all future years, a 12.7% increase from the fourth quarter of last year. Now these group gross room nights translated into nearly 775,000 net room nights, which was a 21.6% increase compared to the fourth quarter of last year. Now one other piece of news which may come as a surprise to you: December of '14 was our best production month on record and contributed to this quarter being our best booking fourth quarter since 2005. Now here's the really good news. In addition to the overall increase in advanced group bookings during the quarter, we were also able to drive solid growth in rate. The rate increase on gross group bookings during the quarter was up approximately 5% over prior year -- over the prior year quarter, while rate on net group bookings increased almost 7% over the prior year quarter. For the year, the brand booked approximately 2.3 million gross room nights for all future periods, translating into the best annual production total since 2007. Now when you look at this bookings performance and the fact that we're hitting levels we haven't seen since before the Great Recession, it tells you a couple of things. Certainly, as it applies to us, the group sector is the healthiest it's been in a long time. And while we always want to be cautious, since unforeseen macro events can occur without warning, this is very encouraging. And two, the transition-related issues that negatively impacted our sales production has receded, and the work that we have done with Marriott to refine this process is now paying dividends. In addition, we are confident that there are areas of the sales process where we can continue to refine or where we haven't yet seen the full results of our efforts bear fruit yet, such as the regional sales office. And to remind you from an aspirational standpoint, our goal at our hotels always has been to see occupancy levels approach 80% across our properties. So there is room for us to grow while continuing to refine the booking strategies and focusing on the high-value groups that help us drive top-line and bottom-line improvement, which from our standpoint is at a very exciting place to be. Now last quarter, I spent a few moments discussing the performance of the Gaylord Opryland Hotel here in Nashville. I'm going to do the same again today. In the third quarter, we really saw Opryland operating at high levels, and that momentum continued into the fourth quarter. Occupancy for the quarter was a hair above 80%, which I just mentioned is really where we aim our properties to operate at. Revenue was up nearly 13% over the prior year quarter driven by rate increase of more than $10 and a lift in outside-of-the-room spend. The hotel's bottom line was a great story as well, as adjusted EBITDA rose $5.7 million and margin increased 330 basis points. The fourth quarter performance helped contribute to Gaylord Opryland ending the year with just over $310 million in revenue and the property crossing the $100 million mark for adjusted EBITDA for the first time in its history. Now that said, for a hotel to cross the $100 million profit threshold is truly extraordinary and reflects the continued explosion of the Nashville market as an international tourist and convention destination of choice, a phenomenon that we're in the center of. On that note, our Nashville entertainment businesses had another excellent quarter, capping a record setting year in 2014 for both revenue and profitability. We also look forward to creating additional demand for these attractions in '15 when the Ryman Auditorium renovation and tour experience is open to the public. We're on target to unveil the finished product in the spring of '15, in time to capture the full benefit of the summer tourism season. As we've reminded you all now for several quarters, the continued booming popularity of the interconnected Nashville music and tourism scenes directly translates into the attractiveness of our brands and the performance of our Nashville-based businesses. We continue to work with our advisers and consultants to find ways to further grow this business and unlock its value for our shareholders, and we're working on our number at exciting opportunities. Now rest assured that as our strategies for this business unfolds we will provide an update at the appropriate time. And in the meantime, we continue to take great pleasure of what is going on in Nashville and what it has already and can mean for the future of our business. Now let's turn to guidance. 2015 will be another strong year for our company. We entered 2015 with slightly more group room nights on the books than we had in '14. And we anticipate the group segment to continue to perform well. As such, we anticipate RevPAR growth of 4% to 6% versus 2014. Now a number of recent analyst notes on some of our peers results have expressed some concern regarding a slowdown in group trends. Now let me spend a moment detailing what we are seeing that gives us confidence in the group segment. Now there are a number of indicators that we use to assess the health of the group trends going forward. First, group bookings performance improved through 2014 in addition to having the second best booking quarter on record in Q4. Our rate for all future years increased 6.9% year-over-year. We're also entering '15 with 49 points of group occupancy on the books, and the funnel for future business remains robust. At year end, prospects are up 8%, and tentatives are up 10% with the rate for these potential bookings reflecting year-over-year growth of 12%. Now assuming these trends continue, we expect them to have a material impact on '16 and '17, as we expect to book approximately 50% of our group room nights for these years in this improving pricing environment. In fact, our group rooms revenue already on the books for '16 reflects a 5% increase over the same time last year for '15. We believe the transient segment will also remain healthy barring any unexpected geopolitical issues impacting travel or the overall economy. Strong demand growth, coupled with favorable supply dynamics in the markets in which we operate, should allow for improved pricing power and higher average daily rates for both transient and in the year for the year group bookings. Turning to total RevPAR. We're guiding between 3% to 5% over '14. As mentioned in our release, this is adversely impacted by the recent accounting changes enacted for the hospitality industry in 2015, and Mark will provide more specifics, but we estimate an impact of approximately 60 basis points. In developing total RevPAR guidance, we examined the contracted outside-of-the-room spending for each of the groups on the books for 2015. While we expect spending to remain healthy, our guidance does not anticipate the same level of growth year-over-year that we saw in '14. Driven by the improving economic conditions, we were able to raise menu pricing in '14. Additionally, many of our groups opted to exceed their contracted spending outside of the room, particularly in banquets, which happens when the economic tide is rising. Now due to these factors, total RevPAR increased 8.6% last year, representing the strongest growth we've seen in several years. Therefore, as we look to '15, it is difficult to predict group behavior beyond their contracted spending commitments outside of the room, and that has been the basis for estimating our total RevPAR guidance. Now as we discussed earlier, we saw adjusted EBITDA margins in our hotels improve throughout the year in 2014. We expect continued growth in this area throughout '15 as well, with hospitality adjusted EBITDA margins to increase between 100 and 200 basis points. Now before I hand over to Mark, I want to draw your attention to our first quarter 2015 dividend our Board of Directors declared today. We announced this morning that our quarterly dividend will increase nearly 20% to $0.65 per share for the first quarter. We will continue to evaluate throughout the year what the appropriate dividend level is for our company, driven, of course, by our dividend policy and REIT rules. But the site -- but suffice to say, we are pleased to be able to take this action and return cash to our shareholders at one of the highest yield levels in our sector. Now on the subject of returning cash to our shareholders. Several years back when we decided to convert from a C-Corp to a REIT, we told you all that we believe our stock was not properly valued. And rather than do what most other hospitality REITs do, which is issue equity and buy things, we were going to create value by buying in our undervalued stock and settling our convertible notes for cash. Well, in the fourth quarter of last year and so far in '15, this is what we've been undertaking, and Mark will give you some color on this in a minute. Now in conclusion, this was a strong quarter and year for our company. As our record results across the board demonstrates, our company is performing at a high level. And it is fair to say that we have achieved and even in some cases surpassed the high expectations for value creation that we had when we decided to conduct the REIT transition and partner with Marriott. Moving forward, we're truly excited about the potential for further growth within the business as we simultaneously remain focused on constantly evaluating how we can best return value to the shareholders and prudently manage our balance sheet. And with that, let me hand over to Mark to give you a little bit more color. Mark?