Presentation
Management
Resources Connection, Inc. (RGP)
Q1 2023 Earnings Call· Wed, Oct 5, 2022
$4.12
+2.36%
Presentation
Management
Operator
Operator
Good afternoon, ladies and gentlemen, and welcome to the Resources Connection Inc. Conference Call. At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session and instructions will follow at that time. As a reminder, this conference call is being recorded. At this time, I would like to remind everyone that management will be commenting on results for the first quarter ended August 27, 2022. They will also refer to certain non-GAAP financial measures. An explanation and reconciliation of these measures to the most comparable GAAP financial measures are included in the press release issued today. Today's press release can be viewed in the Investor Relations section of RGP's website and also filed today with the SEC. Also during this call, management may make forward-looking statements regarding plans, initiatives and strategies and the anticipated financial performance of the company. Such statements are predictions and actual events or results may differ materially. Please see the Risk Factors section in RGP's report on Form 10-K for the year ended May 28, 2022, for a discussion of risks, uncertainties and other factors that may cause the company's business, results of operations and financial condition to differ materially from what is expressed or implied by forward-looking statements made during this call. I'll now turn the call over to RGP's CEO, Kate Duchene.
Kate Duchene
Management
Thank you, operator. Good afternoon, everyone, and thanks for being with us. We're pleased to report sustained robust performance in Q1. Specifically, Q1 revenue was 17% higher than prior year excluding the taskforce business, which we divested at the end of May. Gross margin improved 190 basis points over prior year to 40.9%. Gross profit improved almost 17% quarter-over-quarter. Adjusted EBITDA margin improved 280 basis points over prior year to 15%. These results exceeded our guidance as we grew topline, improved pricing and maintain disciplined cost management. During our prior call, we outlined the strategic objectives for fiscal year ‘23. I will briefly comment on technology and digitalization initiatives as we are progressing on all fronts. We've launched our technology modernization project to support continued topline growth and drive greater operational efficiency. This project will take approximately 24 months to complete globally. To remind you, we are replacing our core ERP system, our core talent acquisition and management system, and implementing a contract management product. These technology modernizations will help us automate and provide collaboration tools for the new ways of working. We believe it will allow us to continue to improve our financial performance as we replace manual process with technology-enabled workflows. During the quarter, we also advanced the development of our digital engagement platform HUGO by RGP. We have expanded our reach into California and are on track with our strategy. The next regional focus for HUGO will be Texas, which we are planning to launch in the second half of this fiscal year. HUGO enables us to attract finance and accounting talent who are earlier in their careers and want to pursue their work life through a state-of-the-art professional staffing platform, which allows talent and clients to match skills and opportunities directly. We're pleased with the volume…
Tim Brackney
Management
Thank you, Kate, and good afternoon everyone. During the first quarter, we saw strong revenue growth, operational metrics and margin performance. Pipeline build and close deals were also robust and the momentum we had noted at the end of the fourth quarter continued in Q1 and through September despite the return of traditional impacts related to summer vacation. With excluding taskforce, revenue increased by 17% over the prior year quarter on a same-day constant currency basis, and the demand profile for our services demonstrated strength throughout the quarter. Geographic performance in the quarter was solid across our core business with strategic accounts, Asia Pacific, North America, healthcare, Countsy and Veracity all performing well. Along with some turbulence related to the macro environment, Europe experienced a significant vacation impact as anticipated. While we performed well in the current economic environment and our operational indicators remain strong, we are cognizant of recessionary trends that could impact our customer base. However, as we have said in the past, as companies continue to shift their focus to co-delivery of important initiatives, we have become more embedded in the fabric of the enterprise workforce plan. Also as we have learned during the pandemic, the pace of change at our client base is not abated. We remain cautiously optimistic that despite necessary awareness in our client base related to macroeconomic trends, there remains opportunity for RGP as companies continue to fashion of flexible solution to forge ahead on important projects. One favorable trend that is increasingly prevalent is the important that clients are placing on value which has long been our hallmark as RGP's provides experts who actually execute the work directly versus leveraging a pyramid structure that is common in big consulting. As an example, the top-tier commercial and investment bank has utilized this consulting…
Jenn Ryu
Management
Thank you, Kim, and good afternoon, everyone. We achieved another outstanding quarter, one of the best first fiscal quarters in the company's history. Revenue of $204.1 million exceeded the high end of our guidance. On same day constant currency basis, and excluding the impact of the cash flow divestiture, we grew revenues 17% year over year and 0.4% sequentially from the fourth quarter despite summer vacation in Q1. In addition to the strong top line growth, we also expanded our adjusted EBITDA margin by 280 basis points from the prior year quarter to 15%, a record first quarter margin and a key GAAP diluted EPS of $0.53 per share for the quarter. Overall, demand remains healthy despite uncertainties in the macro environment. Our strong revenue performance in Q1 was broad-based across all client segments in our core business, including strategic global accounts and regional accounts with 16%growth and 10% growth year-over-year, and was led by solution areas in finance and accounting, technology and digital, and business transformation. Revenue and profit consulting and on-demand talent both grew approximately 12% year-over-year. Geographically, North America and Asia Pacific both performed well with 18% and 20% year over year growth on a same day constant currency basis, while U.S. declined slightly by 1% as a result of heavy summer vacations as we had anticipated. While we're beginning to see some softness in pockets of the European client base, the growing recession in Europe did not have any material impact on our Q1 performance in the region. Gross margin in the first quarter was 40.9%, up 190 basis points over the same quarter a year ago, primarily driven by improvement in the pay bill ratio of 230 basis points. We raised our average billings to $130 constant currency at $126 in Q1 of fiscal 2022,…
Operator
Operator
Thank you. [Operator Instructions] Our first question comes from Mark Marcon with Baird. You may proceed.
Mark Marcon
Analyst
Good afternoon, and really nice to see the strong first quarter results. Wondering, can you talk a little bit about the progress that you're seeing with HUGO? You're expanding that to California and in Texas. What have you seen so far in New York in terms of the take up? And how meaningful is it in terms of revenue and credibility?
Kate Duchene
Management
Yes. Hi, Mark, and thanks for the question. So we have launched in the Tri State areas as we talked about just in the last fiscal year and we just launched in California, both Northern California and Southern California. So we're on track with our strategy. We've hired some additional sales personnel to support the platform. And we've been building talent pools in the particular geographies where we're expanding. So as we return to more hybrid or on-site work, we'll have talent available to fill the need. So far we're on track, but it's early days and the budget for HUGO is not material this year in light of our overall results.
Mark Marcon
Analyst
Okay. But it is meeting expectations in terms of what you were expecting out of the Tri State area in terms of kind of the initial stages?
Kate Duchene
Management
Yes, we're on track. We feel good about where we are. I mean, migrating to this alternative channel is something that will take some time, especially as we're targeting more digitally native buyers. And so that takes some time. As we -- I think we shared on a previous call, Mark, we had a client who loved the experience, went through the digital engagement but came out the other end saying that still let me lose the connection to my client service personnel as well. So I think we're still going through a stage where we're learning new behaviors and new channels and the efficiency of it. And as we've said before, this will be a learning year as we bring this platform to life.
Mark Marcon
Analyst
Great. And then the 17% growth that you ended up experiencing on a constant currency basis when we strip out taskforce, that was terrific. I'm wondering how is the growth split between project consulting and managed services versus on demand talent and professional search?
Kate Duchene
Management
Yes. Hey, Mark. On demand talent and project consulting, both segments grew about 12% year over year. And when I say 12% there, it's not constant currency and same day. So I would say that the growth is evenly split between the two segments.
Mark Marcon
Analyst
Okay, great. And then with regards to Europe during the last quarter, obviously taskforce came out. It still seemed a little bit softer than what we were looking for. I'm wondering was that broad based across Europe or was it one country or two countries specifically that may have been a little bit softer and any sort of projects that that would have been associated with?
Tim Brackney
Management
Hey, Mark. Well, it's -- I would say it was fairly broad based, but remember our largest practice in Europe is in the U.K. And I have a lot of the reason that kind of do with a full pop on a vacation. Some of the -- some of the loyal end of the market, and then there's a lot of times things that happen with the clean and other things there. So generally, it wasn't -- I don't think it was solely unexpected. There are some things that occurred, obviously, that were out of our control that were a little bit unexpected. And we had some timing of projects, but it's a smaller European practice than it's been in the past and we're focusing really on large projects at larger clients. So some of the timing of those projects can impact where they hit in the quarter.
Mark Marcon
Analyst
Great. And then the gross margin improvement was impressive. Can you talk a little bit about the sustainability to continue to raise the bill rates in excess of the pay rates and how you're doing that? And are there specific practices where you're seeing a greater ability to do that?
Tim Brackney
Management
Yes. Moving just to bill rates. I think -- I'll talk about the pay rate for the second, because our approach around pay rates hasn't really changed where our purchase bill rates really has over the last few quarters as we've been talking about it. Some of this kind of comes down to -- we always talked about having both mindset and mechanics. And I think we've done a pretty good job of shipping peoples mindset, a few new concepts of pricing the value. I mean prior to this year, prior to last year, we haven't really focused. We've been more of a cost plus as opposed to pricing the value. So we've made some of those strides. We brought in some assets to help us around key pricing. So we've put focused on training, we tightened up governance. And so that mechanics, those mechanics are helping to force the mindset and the market can take it. And then the reality of it is, that we've been under market for many years. So our ability to continue to raise pricing I still think there's plenty of upside there. So with respect to pay rates, our pay rates have been fairly consistent, but we price to market, we don't negotiate against our consultants. We want to pay them, we want to pay them a fair wage to come and work for us and pay them for every hour that they work. And the result of that is we're in the market a lot for using external surveys and also just in our own experience to make sure that we're paying the right amount to our folks. And so the reality of it is that, that muscle in our business is a little further ahead than on muscle on pricing, and we really look to flex the pricing muscle now.
Kate Duchene
Management
Yeah. Let me just add something also on pay rate, which is -- in some parts of the business, we are hiring offshore talent. And so that definitely is the favorability that you're seeing this quarter in pay rates, some of it comes from that as well. And that's something that we're going to continue to focus on going forward to expand that offshore.
Mark Marcon
Analyst
That's really helpful and really illuminating. Can you talk a little bit about the 17% constant currency ex taskforce growth that you ended up seeing. How did that vary over the course of the quarter? And how are you seeing that translate or how are you thinking about that translating into the guidance that you basically provided for the second quarter? What areas might potentially slow down? Obviously, we're all aware of the macro headwinds. And so it's natural to assume that there would be some slowing, but just wondering if you can be specific about where you're seeing it?
Tim Brackney
Management
Yes. First of all, overall, when I think about the velocity of the business, we're actually fairly consistent through the quarter with some -- and then latter part of quarter with some of the holiday impact in Europe impacting us towards the latter third of the quarter. And what we've seen is real consistency and stabilization as we move into the second quarter. And so, I look at both kind of the trends from a velocity standpoint, but then also looking into where our pipeline is and some of our operational metrics. Those are still strong. What we begin to think about is that, things of our -- things will get a little bit harder. We know that. But our overall demand profile is still really strong. So sometimes that kind of come down to how quick -- how hard are we willing to grind to get that extra bit of revenue, which I can tell you that we're willing to do that. And the second bit is just understanding that they're getting some things from choppy waters that are outside of our control and we are putting ourselves in the best position to help our clients and we'll -- depending on kind of the awareness or the impact of their feelings when the macroeconomy will adjust as we move through.
Kate Duchene
Management
Yes. Mark, I'll just add one thing. I was on the phone today with one of our major market leaders talking about the environment and what he's seeing. And one comment he made, which I think has been echoed in -- with a variety of our clients is, in these economic times they don't want -- clients don't want to be paying for a lot of advice right now. They really want to be paying those firms that can help them execute the projects that are already on the agenda or underway. And that tells me that we are the right solution for today, because we are all about locking on with our clients and executing those initiatives. And I think that's really what clients are looking for in today's environment.
Mark Marcon
Analyst
Okay. That makes a lot of sense. One last one for me and then I'll jump into the queue. But with regards to one of the questions that we're getting from investors is this, how companies might end up reacting with regards to if the macro environment significantly slows down to what levers you would have in order to reduce expenses if need be. Obviously, you've got a variable cost structure. But I'm wondering if you can just discuss that a little bit just in terms of like what the game plan would be if things do get a lot choppier over the next three to nine months?
Kate Duchene
Management
Well, I'll start by saying, you've highlighted that we have a variable cost structure already. It's built into our model and that makes us more agile than many of our competitors. The other thing I'd say is, with the work we've done internally over the last five years, we do have much greater visibility to our data and to the investments we're making and whether that's paying off and what the trend lines we see in our client buying behaviors. So we can adjust sales or pull levers more quickly than I think we used to be able to do. Keep in mind the two most fundamental elements of our cost structure, our headcount and real estate and we'll continue to look very carefully. I mean, Tim is running our operations with a very careful eye on headcount, replacement or additions and we will continue to stay very disciplined and Jenn and her group are continuing to look at our real estate needs and continuing to swim those where appropriate. As a firm, we're still operating largely in a hybrid model that seems to be working for our people. We recognize that in today's environment, we are in a new world of work with new behaviors and in order to attract the very best that can drive growth and profitability we need to be listening to what talent wants.
Mark Marcon
Analyst
Perfect. Thank you.
Operator
Operator
Thank you. [Operator Instructions] Our next question comes from Marc Riddick with Sidoti. You may proceed.
Marc Riddick
Analyst · Sidoti. You may proceed.
Hi, good afternoon.
Kate Duchene
Management
Hi, Marc.
Marc Riddick
Analyst · Sidoti. You may proceed.
So I wanted to follow-up on the travel side -- the business travel side of things and what you're seeing there, it seems just though you're expecting that to be steady. Are there any particular areas where you're seeing any type of pickup as far as folks looking to -- clients looking to engage more face to face or any type of visibility that you might have in having that pickup going forward?
Tim Brackney
Management
Hi, Mark. First of all, in terms of face to face travel a couple of things. I mean, there are a couple of industries where one of them is financial services where they express that they prefer to have more face to face in terms of our delivery. And also for us, just in terms of normal concentration in terms of how we serve our clients there, we are pretty face to face. And the other one I would say is energy. Those two industries have really asked for more face to face. Almost everybody else, including some of the large technology companies who have sort of said publicly that they want all their employees back in. The reality of it is that, almost everybody is working in a hybrid fashion and the companies who got used to working with excellent talent to help them execute their work and having that work done remotely are willing to give that talent up now. So we haven't seen any major shifts outside of those couple of initiatives that I talked about.
Marc Riddick
Analyst · Sidoti. You may proceed.
Okay. Great.
Kate Duchene
Management
And Marc, we talked about, which is -- majority of the travel that we are doing, I mean, we are really focused on go to market activities and client facing activities as opposed to internal travel. So typically we try to keep our travel to 160 basis points of revenue. That's kind of where the target is, which is about half of what -- a little less than half of what we used to spend pre pandemic.
Marc Riddick
Analyst · Sidoti. You may proceed.
Great. And then I wanted to shift over to -- in discussing the branding opportunities and the messaging that you're moving forward with. So wonder if you could talk a little bit about, I guess, maybe how that might roll out strategically over -- from a timing perspective? Are there any sort of things that we should be thinking about as to sort of that messaging or do you wait until after the political season stuff or is that something that ramps up more after the New Year? How should we think about that?
Kate Duchene
Management
Yes, I think you'll see before the end of Q2, Mark, you'll see us releasing some new positioning and brand language on our website. We're currently refreshing that. As I mentioned in my prepared remarks, we're also engaged currently in a research project, which will be help us deliver some thought leadership for our client base and targets around moving to more agile talent models. And that will be showcasing in Q3, both I think before the holidays and then thereafter. And we're going to continue to build on that thought leadership. If you really think about RGP as a leader in the field where there is agile human capital models and how we can help clients move more toward agility in their human capital supply chain. You'll see us talking more and more about that and preparing insights and other reports that can help clients along their journey.
Marc Riddick
Analyst · Sidoti. You may proceed.
Great. And then the last question for me is, I wonder if you -- are there any sort of shifts or changes that you've seen in strategy when it comes to sort of how your clients are responding, not necessarily from specifically from a macro driven kind of recessionary concern area. But I mean just from a strategic approach are there any sort of trends that maybe are kind of under the radar that you're seeing that you think might emerge and be more of a contributor going forward? Thanks.
Kate Duchene
Management
Yeah. I think this whole idea of agility and mobility is going to happen with talent pools that are not entirely captive. So coming out, we are -- in our point of view, we're clearly moving out of the baby boomer paradigm where everyone really aspired to a full time equivalent job where you worked for only one employer at a time, you climbed to the corporate ladder, you worked at a specific location and you worked under a regular set of hours. That is changing. And while we're still in a period, I think of flux, what we're going to see through the next 12 to 24 months is how is that paradigm really shifting for the future. And that means clients have to prepare for more mobility even in their own captive talent pools, but they also in order to compete and move faster have to identify the right kind of process and protocol to in source talent when they need it for the specialized skillsets they need. And that's really the opportunity for RGP. It's what we do so well and what we think we can continue to do well into the future with more and our clients as they move in that direction. I mean, there are plenty of really leading business people that have said this kind of shift in strategy and how work gets done is coming. I think it's not as widespread as I would have thought it would be right now, but we really feel like that movement is accelerating and that creates opportunity for us. And that's really where we're focused on delivering and putting together our platform, which brings the right level of care on the talent side and the client side to really be successful in this new way of working.
Marc Riddick
Analyst · Sidoti. You may proceed.
Much appreciate it. Thank you very much.
Kate Duchene
Management
You're welcome.
Operator
Operator
Thank you. One moment for questions. Our next question comes from Mark Marcon with Baird. You may proceed.
Mark Marcon
Analyst · Baird. You may proceed.
I had a follow-up. With regard of a new guidance that you gave us, how would you -- which areas would you say would be growing the fastest versus the slowest from a geographic perspective? How should we think about that?
Kate Duchene
Management
Yes. Mark, I would say that geographically North America and the U.S. probably is still going to accelerate faster than the other geographies. Europe, given that the growing concerns and the growing kind of recessionary pressure and economic turmoil going on in Europe. It will be the slower part of the business in the guidance. That's what's stated in the guidance.
Mark Marcon
Analyst · Baird. You may proceed.
Okay. So Europe a little bit slower and Asia Pac relative to North America?
Kate Duchene
Management
Asia Pac is performing very steadily.
Mark Marcon
Analyst · Baird. You may proceed.
How about from a pricing perspective?
Kate Duchene
Management
In terms of the solution area market, is that what you're inquiring about?
Mark Marcon
Analyst · Baird. You may proceed.
That's right.
Kate Duchene
Management
Yes. So I mean, Tim, you should answer that one.
Tim Brackney
Management
Yes. First of all, if you could see, coming up last year we had a real boom in finance and accounting. And that continues to be strong. As you see, there's still a lot of transformative even despite because of slowdown in M&A. There's still a fair amount of transformation that's occurring. So I talked about in my script divestitures, divestitures that we're working on. There are a number of things that we have teed up around digital transformations that are pretty strong in our pipeline. But both in terms of kind of sheer volume and also in terms of where there is opportunities when you look into the finance and accounting still continues to be the dominant strength.
Mark Marcon
Analyst · Baird. You may proceed.
Okay, great. And then with regards to -- looking beyond this self-imposed slowdown that's occurring because of interest rates going up. Once we get to the other side, you've obviously done a great job in terms of improving the margins. You've got these technology initiatives put in place which should increase the efficiency. How are you thinking about like where the EBITDA margins can go from a long term perspective given the mix of business once your digital transformation is completed?
Kate Duchene
Management
Yes. Well, I think we have our eye on continuing to improve those not only with the more modern technology platform that we'll put in place and lots of both automated and self-serve possibilities with those state of the art platforms. Also how much of our more on demand talent we can drive through HUGO, which can improve our efficiency and our financial metrics. So I mean, we're all about improvement and focused on that. I'm not going to give you a solid number right now. We talked about 15% I think a year and a half ago and we're achieving that. So we're continuing to drive toward improvement. Marcon, we will keep you updated. That's an aligned commitment by this executive team and part of it's going to depend on how quickly both clients and talent adapt to some self-serve and automated aspects of our business workflows. And we're going to do all we can to continue driving that so we stay as a top performer in our industry group.
Mark Marcon
Analyst · Baird. You may proceed.
Great. And then just from a shorter term perspective, how should we think about headcount additions internally over the balance of this year?
Kate Duchene
Management
Well, from a headcount perspective, as I said in my remarks that we are going to hold headcount steady and obviously looking at the pace of demand and the pace of business activity and that's definitely going to be closely monitored although. We do want to continue growing key areas of the business that has to grow and veracity. So areas of key investments where we need to invest going to move forward. But in other areas, we're really going to watch it very, very cautiously.
Mark Marcon
Analyst · Baird. You may proceed.
Got it. Thank you.
Operator
Operator
Thank you. And I'm not showing any further questions. At this time, I would now like to turn the call back over to Kate Duchene for any further remarks.
Kate Duchene
Management
Okay. Thank you, everyone. Thanks again. We look forward to connecting with you after we report our Q2 results. Thanks again.
Operator
Operator
Thank you. This concludes today's conference call. Thank you for participating. You may now disconnect.