Patrick Fitzgerald
Analyst · Eric Landry
Thank you, Greg, and good morning everyone. Our strategy in healthcare is to play a significant role in the development and sale of diagnostic imaging replacement parts around the world. Healthcare providers globally are under intense pressure to reduce costs, and in the U.S. there is considerable uncertainty about what will happen with healthcare coverage, particularly for those who gained access to coverage under the Obamacare law. In this environment hospitals continue to seek ways to reduce equipment maintenance costs, exploring alternatives to OEM service. As a result, there is a growing demand for an alternative source to the OEMs for replacement parts and service on a global basis. We estimate the global market for diagnostic imaging replacement parts and service to be between $7 and 8 Billion USD annually. Our strategy ties in well with Richardson Electronics’ ability to serve thousands of end customers throughout the world, helping them to lower the total cost of healthcare delivery. We are taking advantage of the Company’s infrastructure including the use of our global supply chain, our manufacturing capabilities, and our worldwide local sales offices. The IMES acquisition provided us with a good foundation in this market and an excellent model for expansion. The investments we are making in the refurbishment and development of CT tubes, and other high value components, are the key to the long-term success of this strategy. In FY17, we made significant progress in CT tube refurbishment and production, and we continued to expand our Replacement Parts product range, service training and global reach. While we felt increased competitive pressure as prices for used CT systems declined, we believe most of these competitors typically do not have the capabilities or capital to invest in QA testing, training and supporting sufficient inventory to win customers for the long term. Throughout the year we also saw demand for our Image Systems brand displays for Picture Archiving and Communications Systems, or PACS, and related accessories and equipment for operating rooms continue to decline. Hospitals no longer buy all new displays in a single refresh project but instead replace displays as they fail. We repeatedly found ourselves competing with large IT distributors willing to trade off customer support and accept slim margins. At the end of the fourth quarter, we made the decision to divest our PACS display business. The sale allows us to focus our energies on our core replacement parts and tubes business, and we were able to exit a declining market while transferring our five-year warranty and technical support obligations to the buyer. The transition has been smooth so far, with no negative impact on our customers. We will continue to partner with the new owner to take advantage of any cross selling opportunities. Healthcare sales in the fourth quarter of fiscal 2017 were $2.9 million, down 22.8% from prior year sales of $3.7 million primarily due to lower sales in our PACS display business. Gross margin as a percentage of net sales decreased to 30.8% during the fourth quarter of fiscal 2017, as compared to 41.0% in the same period last year. On a full year basis, sales were $12.1 million down 6.9% from $13.0 million in fiscal year 2016. Gross margin declined to 39.2% versus 44.0% in the prior year. Year over year declines came primarily from lower PACS display sales, a mix that favored lower margin Equipment sales, as well as pricing pressure on Replacement Parts. Our Replacement Parts sales were down in the fourth quarter compared to prior year, but up overall for the full year. Parts sales are cyclical and there can be significant variation from one quarter to another. Sales in Europe were up for the quarter and for the full year. We expect strong growth in Europe to continue into FY18 as our European service partners are taking on additional CT scanners, and sending their engineers for service training at our parts and training center in Amsterdam. Our product line expansion sales, including Siemens and Philips CT parts, and key components for MRI systems, were up for both the quarter and the year. CT Equipment sales were up again in the fourth quarter compared to the prior year, which combined with lower parts sales contributed to lower gross margin. We also saw pricing pressure on Replacement Parts and Tubes in the quarter, primarily from smaller competitors who are buying equipment on the cheap and liquidating them for parts. Sales of CT tubes were up in the fourth quarter, but down for the full year, with variation from quarter to quarter driven almost entirely by availability of pre- owned CT tubes to certify and sell. We continue to make significant investments in our CT and X-ray tube development and manufacturing capabilities, and we shipped our first Richardson Refurbished CT tubes in the fourth quarter. We expect to continue to refine our refurbishment processes over the next several quarters, and plan to ship our first Richardson Manufactured CT tubes before the end of FY18. Creating a sustainable supply of CT tubes will ultimately lead to more rapid sales growth in Replacement Parts and Tubes as alternative service providers are able to take more equipment away from OEM service. In the fourth quarter, we launched several new products designed to leverage the pending release of Refurbished CT tubes. Our P3, or Preferred Parts Partnerships, agreements offer P3 Advantage and P3 Protect options. The P3 Advantage is an exclusive supply agreement, and the P3 Protect is designed for customers who want replacement parts and tubes coverage in exchange for a fixed monthly fee. Our P3 customers will gain preferred access to what will initially be a limited supply of CT tubes. We expect P3 Protect contracts to create a recurring revenue source for our parts business, while allowing our customers to budget and have predictable replacement part and tube costs. With Replacement Parts, CT and X-ray tubes, service training, wireless DR upgrade solutions, as well as Power Grid tubes, Coil Repairs and Cryogenic solutions for MRI systems, Richardson Healthcare has established excellent relationships with hospitals and independent service organizations on a global basis. Over the past two years we have significantly strengthened our value proposition for healthcare providers looking to lower their costs and increase efficiency. We remain open to additional acquisitions in this market and are focusing on companies with models that can be expanded internationally. We are also evaluating additional partnerships and organic investment in product line expansion in segments that we feel are underserved. I'll now turn the call over to Jens Ruppert, to discuss Canvys’ fourth quarter results.