Richard Fain
Analyst · Stifel
Thank you, Jason, and good morning, everybody. It does feel good to be able to provide some color on our results of this beautiful 75 degree day here in Miami. You know for the last three years you have heard me talk repeatedly about the double-double and I must admit that it feels very good today, to formally say that we have accomplished what we committed to do three years ago. Our earnings per share have more than doubled to $7.53 and our return on invested capital is 10.5%. These figures are $0.75 and 50 basis points better than our targets. Our company worked very hard to achieve the double-double and now we’ve done it. The feeling is very fulfilling and I want to thank each and every member of the teams that reached these aggressive goals. I also think it's important to emphasize that while the EPS and ROIC targets were essential goals of the company and the program, our aspirations were actually much higher. In order to reach such inspirational goals, we had to raise our gain in many, many areas. We need to increase the preference of our brands earn in the market place. We needed to upgrade our already excellent revenue management systems. We needed to upgrade our onboard product, we needed to reduce our energy footprint and we needed to upgrade the caliber and engagement of the men and women who produce these results. We also used the double-double program to strengthen our credit metrics achieving investment grade and to return capital to our shareholders in the form of dividends and share buybacks. Because this achievement would not have been possible without the passion and the commitment of our people the company has decided to give them a surprise reward. Every one of our 65,000 employees will receive a bonus equal to 5% of their salary. We're calling this a thank you-thank you bonus. It will be in the form of equity grants, investing over three years, thereby giving every employee a stake in the company's future. The program also includes major upgrading of crew [ph] facilities and recreation areas. Our people are what make our business. We wanted to show our appreciation in a tangible way and we wanted it to reach every employee regardless of level of the organization. Today's announcements also addressed another issue that needs to be considered, we're looking at the program like the double-double. There is always an inevitable risk that such a program could motivate a management to favor short-term expediency over long-term value. Ours is a long-term capital-intensive business and we simply can't afford short-term decision making. Our announcements today with respect to forward prospects demonstrate clearly that our work over last few years has enhanced not to practice from our longer-term prospects. We believe that our double-double efforts have not only helped us reached these specific targets which created a cultural vision that position us to jump head with our 2020 vision. Speaking of which, our indicators denote that we're heading into another record year, we're currently booked ahead of last year in both load factor and rate. Now you may recall that a year ago I said and I'm quoting, my senses at the booking window have stretched as far as we will ever want and I don’t expect to announce another record level bookings a year from today. Well I wasn’t terribly accurate, here we are a year later and we're announcing another record level bookings. Notwithstanding my prediction, our revenue mangers concluded that the market is so strong that we could eek out yet another increase and that having this much book would help us raise our prices as the year progresses. However, my overall sentiment from last year still applies. We manage the booking curves to maximize revenue and I feel and I predict that next year we will choose to leave more available for bookings during the coming year. Now Jason will provide more detail on our expectations for 2018. But we believe our strong forecast looks like the power of our brands. Recent trends have been particularly strong for North America, Europe and Asia Pacific itineraries. These trends coupled with strong onboard spend are position the company for another year of the yield growth. Having said that it's also important to note that we are still early in our wait period and we are up against particularly strong year-over-year comparables. Based on all of this we expect yields to increase probably in the range of 1.5% to 3.5% in 2018. Now it's also important to look at the cost side of the equation. As we estimate that our net cruise cost excluding fuel will be up 1.5% to 2%. Last year on one of these calls, we were asked the following question, quoting the cost performance has been really exceptional, any thoughts about your ability to continue to find things to cut and also whatever inflation that you have. Now at that time we answered that we've not been in a professional state of cost cutting, but in fact our cost performance reflected our culture of continuous improvement and innovation. However, and thinking about this important topic, we realized that this is actually very complicated and it has many variables impinging on it. For example, many of our expenses are directly linked to driving revenue but they are not necessarily linked in time to the revenues that they generate. For instance, we grew just marketing expenses in the fourth quarter of last year and are doing so in the first quarter of this year because our marketing people thought that would be the most impactful way through spreading it over the year. Another example would be our investments in our people a big investment here and in new technology. In both cases we've spent money in 2017 and we will spend money in 2018 and we don’t expect any of those expenditures to have a significant benefit until 2019 or 2020. Such cost and timing of cost can drive any one-year assets out of line with past or future trends, but we still think that the result is very much in our investors' best interest. In fact, we continue to remain overall such low level of cost despite our very aggressive revenue enhancing investments I find to be very encouraging. Now as I noted in our last call and we said earlier, we are experiencing very strong demand for our product driven by among other things, changes in consumer preferences that don’t necessarily particularly relate to us but we benefit from them. Those changes also call for us to respond and adapt quickly as we look to position ourselves as a leader in travel. This past November some of you got a glimpse of the kind of innovations we are pursuing in order to make the whole cruise vacation as frictionless as possible. We are rolling out an unprecedented WAVE of digital innovation, touching every aspect of our business and focusing on the overall guest experiences. Consumers are buying experiences, they are not buying things so we are creating vacations which are rich in made to order and memory making moments. The technological transformation also encompasses many areas beyond simply the guest experiences including innovations to make our ships more energy efficient, enhanced ship management and put connectivity in the hands of our crew members. As consumer preferences change, we are also enhancing our product offering by increasing our experientially focused itineraries. This past November, celebrity cruises unveiled the celebrity flora a stunning new ship delivering in 2019 designed specifically to operate around the Galapagos Islands. In March we take delivery of the spectacular new Symphony I'm always amazed that how our new building team keeps coming up with new ways to make these ships ever more impressive. Symphony will start operating in the Mediterranean and almost over to the Caribbean next fall. The excitement and therefore thankfully the bookings have been heartwarming. And by the way speaking of excitement, next fall Celebrity Edge will hurrying [ph] on your season. It's been extremely gratifying to see the extraordinary level of interest this ship has generated. We spent a long time since any new vessel generated so much anticipation, and I can tell you right here that all that attention is warranted. Actually 2018 will be the first year with three of our brands welcome the new ship, since SMR Club Cruises [ph] is also introducing their SMR Pursuit in the summer. This year we are also kicking off a transformational fleet upgrading program, for Royal Caribbean International it's called Royal Amplified and for Celebrity Cruises it's called Celebrity Revolution. These programs will expand our lead in terms of brand preference with both active cruisers and the new generation of cruisers. We are redefining the experiences that drive choice, guest satisfaction and ultimately revenue. With respect to our Caribbean itineraries last month we also added more capacity in Cuba with now two ships sailing to the island, Majesty in the Seas and Empress of the Seas. We also added two new destinations. Now looking at other accomplishments important to our business I wanted to share with you the Royal crew men has again been recognized as one of the world's most ethical companies by the Ethisphere Institute. This is an organization that measures corporate ethical standards and promotes best practices in corporate ethics. Ethical leadership is an important part of our worldview and we greatly value this honor. In summary, 2017 was a phenomenal year. Double-double is done and we have now all our focus on delivering a successful 2018 and hence our 2020 vision. Now with that I get to turn it back to Jason. Jason?