Joel Quadracci
Analyst · Macquarie. Please go ahead with your question
Thank you, Kyle, and good morning everyone. I am pleased to report that our third quarter 2017 results were inline with our expectations and reflect the continued great work by our team to sustainably reduce costs, win profitable new volume, and expand existing relationships. On our path forward, we will remain consistent and disciplined in how we manage all aspects of our business to minimize the impact of ongoing industry and economic pressures, and help maintain Quad/Graphics' status as the industry's high-quality low-cost producer. This includes generating sustainable free cash flow to strengthen our core platform, support our company's ongoing transformation in Quad 3.0, and fulfill our commitment to providing long-term shareholder returns. We continue to drive EBITDA enhancement through ongoing productivity improvements and sustainable cost reductions, while staying focused on improving top line revenue. Despite ongoing industry pressures, we again demonstrated our operational expertise this quarter and held the line on adjusted EBITDA margin, which remained flat to 2016. To strengthen our balance sheet we remain focused on reducing debt. As a result, our debt leverage ratio, at 2.22 times, is lower than last quarter and at the lowest point since 2012. We continue to accelerate our Quad 3.0 transformation through the creation of an integrated marketing services platform that helps brand-owners market their products, services, and content more efficiently and effectively. To fuel our transformation, we continue to build sales momentum in the marketplace. In fact, a number of marketers and publishers have entered into exclusive contracts with Quad/Graphics. For example, Bluestem Brands recently extended and expanded its relationship with us for paper purchasing, printing, and mail distribution for all 13 of its brands. The new contract extends catalogue production of Bluestem's Fingerhut and Gettington Brands, and awards us 11 additional brands under its Orchard portfolio beginning in 2018, and is worth over $415 million over the term of the contract. Bluestem Brands understands the critical role print plays in the marketing mix, particularly in its effectiveness to drive traffic online. The retailer also uses several of our multi-channel services including digital photography and video production. Another example is Conde Nast, which publishes such iconic magazine titles as GQ, Vogue, Bon Appetite, and Vanity Fair. Recently Conde Nast renewed 10 titles with us, and awarded us six additional titles that begin January of 2019. With this contract we become Conde Nast's exclusive print provider. These and other recently awarded contracts across all products and services validate the strength of our platform and relationships, and underscore our ability to deliver value as a strategic partner. Our ability to create client value has remained consistent. The first way we deliver client value is by helping our client simplify how they operate within their own organizations to save time and money. Through our workflow discovery and process optimization programs, clients are free to focus on what they do best, connecting with brand enthusiasts. The second way we deliver client value is by helping client sell more of their own products, services, and advertising by improving marketing spend effectiveness using data-driven marketing across online and offline channels. For example, a specialty [ph] retailer with over 100 stores recently engaged us to help it increase sales and acquire new customers. The retailer initially came to us through our media planning and placement services. Through our integrated marketing platform we provided overall campaign management, paid media planning and placement, consumer engagement tactics such as contests, quizzes, coupons, and social sharing, and creative ideation and design. We orchestrated the campaign across all consumer-facing media, including mobile, print, in-store, web, and social channels. We also delivered multi-channel attribution and actual insights through the campaign. As a result, the retailer achieved nearly a 5% increase in sales on the same number of transactions compared to the prior year's events. The retailer's consumer engagement also increased with 23% of campaign participants converting to customers. With our help, the retailer also was able to eliminate the use of multiple agencies and the associated complexities of managing all those relationships. In fact, the retailer has named Quad/Graphics agency of record, and continues to engage us for additional campaigns including an up-and-coming holiday promotion in which we have to develop the campaign, and will implement it seamlessly across all touch points, both online and offline. And at some point, we aim to print for the retailer too. Our marketing services are fortifying downstream print revenue across multiple product lines and solutions, and will drive an estimated $100 million in incremental new business in 2017, as we shared on our last quarter's call. Before I turn over the call to Dave, I want to recognize and thank our employees for the very important role they play in Quad's ongoing transformation. I am really proud of everything our employees are doing to keep Quad/Graphics client centric and competitive. I'm also proud of employees' commitment to help each other and live by our values, both inside and outside of our company. Following the September earthquake in Mexico City, 20 of our employees reported major damage to their homes. Co-workers abroad immediately began asking how can we help, and in response we launched a global employee fund raising campaign to raise the money to repair their homes and rebuild their lines. I am proud we continue to live out our model. Together we can do more than as individuals apart. And now, I'd like to turn the call over to Dave.