Sumedh Thakar
Analyst · William Blair
Thank you, Blair, and welcome to our third quarter earnings call. AI has fundamentally transformed the adversary's playbook, graduating from accelerating existing attack techniques to autonomously operating inside live production environments. To put the scale of this shift in perspective, Microsoft's recent Patch Tuesday disclosed 1,414 new vulnerabilities in a single release compared to 93 before the advent of Frontier AI. That's a 15-fold increase in exposure volume within the last 7 months alone that every enterprise must now absorb in real time. Within 10 minutes of Microsoft publishing this advisory, Agent Insta, powered by InstaScan, posted scanless detections in a customer's environment, giving them an immediate view of their exposure, no scan cycle, no agent disruption, no days-long wait, the detection at AI speed. But detection alone changes nothing if what follows still takes weeks. Still relies on manual handoffs and still can't prove the exposure is closed. Events like the PHP2Shell disclosure and others are just a warning of what lies ahead and the need for speed from disclosure to remediation is clear. Durable pre-breach risk management requires a vendor-neutral agentic AI risk fabric that can autonomously transform detections into proven remediation of actual exploitable risk at the speed of modern attacks. Against this backdrop, we delivered another strong quarter of revenue growth and profitability alongside one of our most meaningful quarters of platform innovation to date. The execution reflects a clear shift in how customers evaluate and select their security platforms. The traditional CTEM model wasn't built for this moment, and it shows more findings, more theoretical risk scores, more dashboards and more handoffs, each one a gift of time to an adversary that now operates at machine speed. When customers can't patch fast enough to outrun autonomous exploitation, the last thing they need is another tool that tells them what's wrong and passes the problem to someone else to fix. CISOs are looking to update their boards with their plan of action against autonomous exploitation with a road map of autonomous remediation instead of more manual tools and processes. That architecture was already losing before the Frontier AI era. Today, against an AI-powered adversary, it's indefensible. We developed the vision and built the AI native ROC powered by our ETM solution over 3 years ago to end that cycle entirely. Today, Agent Insta powered by InstaScan is detecting newly exposed vulnerabilities at customer systems in less than 60 minutes of disclosure on average. Agent Val powered by TruConfirm has already performed approximately 9 million exploit validation across customer environments and still 11% of those confirmed exploitable, eliminating 89% of that noise would have been otherwise consuming security and IT resources. And TruRisk Eliminate with Agent Sara has helped customers deploy over 180 million patches in the last 12 months alone with 60% of those running autonomously, doubling from 30% a year ago at a rollback rate of fewer than 1 in 8,000. Together, they operate natively in a continuous closed loop that proves autonomous closure within hours, not weeks. The AI-native ROC isn't a road map. It's not a vision slide. It's operational, measurable and provable and that's nearly all enterprise and federal customer conversations are centered. Carrying this momentum forward, we are further evolving our ETM and TruRisk Eliminate capabilities through an expanded ecosystem of remediation solutions. Over the last 2 quarters, we introduced our AI-powered Patch Reliability Score, Agent Sara's wave-based remediation, peer-to-peer patching and AI-guided rollbacks. The cumulative effect of our TruRisk Eliminate agenda gives organizations confidence to deploy in production environment with rollback rates below 0.1% across well over 0.5 billion patches delivered to date, including more than 200 million executed autonomously. That customer confidence is translating into accelerating adoption with patch deployments up 47% from the advent of frontier models in early April of this year and autonomous deployments growing even faster. The biggest blocker to faster patching is lack of confidence in operational outcome. At our recent ROCon conference in Austin, we built on this foundation by announcing what we call autonomous RemOps, brought to life through TruRisk Eliminate 2.0 with TruConfidence. TruConfidence is a remediation and orchestration intelligence engine delivered on a straightforward operating principle, fix the minimum, credit existing controls, choose the right remediation path, control the rollout and prove that it held. Three new capabilities represent meaningful new ground for Qualys. First, before a corrective action is raised, TruConfidence assesses the protection already provided by third-party security controls, so customers don't duplicate their efforts. Second, it extends coverage beyond endpoints to cloud applications, perimeter and edge assets, including router switches, firewalls and air-gapped infrastructure that historically sat outside response workloads because they cannot run an agent. And third, built on the rollback capabilities we introduced last year, post-deployment operational resiliency monitoring through partners like Dynatrace now tracks system health to confirm that environment remains stable post patch. When a patch doesn't hold AI-powered Patch Failure Analysis explains the root cause in plain English and recommends corrective action. The result is an AI-native ROC that serves as both the system of record and the system of action for cyber risk reduction. Other vendors entering the mitigation conversation are orchestrating a handoff for agent-based endpoints and passing a patching recommendation to a third-party tool without giving the operational confidence and no verification that the fix was successful, be applied or that the environment remains stable afterwards. The Qualys platform was purpose-built to eliminate that handoff entirely and delivers natively integrated Autonomous RemOps with TruConfidence at scale, rapidly proving closure across every domain and asset type. With Qualys, no asset, whether it runs an agent or not and no exposure, whether a patch exists or not will be left without an immediate path to closure. Our continuous innovation and industry-leading capabilities are now garnering significant recognition from customers, partners and independent analysts. In the 2026 Forrester Wave for Proactive Security Platforms, Qualys received the highest rating among all evaluated vendors on the key criteria, including network visibility exposure, business-driven prioritization and remediation. Additionally, KuppingerCole named Qualys the highest rated leader in the 2026 Leadership Compass for Attack Surface Management, earning the top position in both product and market leadership, both underscore our customer-driven engineering and growing competitive differentiation across the platform. Moving to our business update. The number of customers spending $500,000 or more with us grew 15% from a year ago to 243. Let me now share a couple of recent wins, which illustrate why organizations are turning to Qualys to help unify their security stacks, operationalizing the ROC and put autonomous remediation to work. First, we closed a new low 7-figure annual booking deal with a large government agency. This agency had been running on an on-prem vulnerability management program for years, scanning with one vendor manually triaging across disconnected dashboards and handing patch cycles off to yet another vendor. As the detection volumes surged, the model was breaking down, response backlogs were growing and the agency kept falling further behind. Seeking to streamline operations, the agency ran a highly competitive process and selected Qualys to help activate its ROC on a single FedRAMP high authorized platform. In doing so, it landed with 7 Qualys modules right out of the gate, including ETM, ETM Identity, VMDR, TruRisk Eliminate, Policy Audit, TotalCloud and TotalAppSec. The net result is that this agency has now consolidated a fragmented multi-vendor workflow into a unified AI-powered risk fabric. A fabric that detects exposure within minutes of disclosure, validates actual exploitability so teams can act on real risk rather than theoretical scores and automates response by natively applying patches and other compensating controls when patches are too risky to deploy or unavailable. What used to take weeks from detection to confirm fix now takes hours and a patch backlog that has been compounding security debt for years is now under control. Given the success of this deployment, the customer is now actively evaluating Total AI and planning to deploy agentic AI workflows across its operations. The second was an existing large federal agency, which has struggled to manage its cloud and infrastructure security using siloed tools, while manually consolidating findings with no unified view of risk. Prioritization relied on CVSS security scores rather than validated exploitability and their security and IT teams are making critical decisions on incomplete data. Threat response had historically followed a pattern we hear too often. Security operations identified the vulnerability, opened a ticket and hand it to an IT team running a third-party patching tool, a cycle that averaged weeks from identifying threats to assumed fix. With the advent of the CISA BOD 26-04, which requires agencies to operationalize risk-based remediation and address AI accelerated threats that compress expert time lines to hours, that cycle was no longer sustainable. Our own threat research unit's 5-year analysis of more than 1.5 billion critical vulnerability instances shows that Qualys customers have already remediated approximately 173 million exposures before they were entered in CISA's KEV catalog, which is exactly the kind of proactive posture this directive now demands. In response, this customer evaluated several solutions and chose Qualys to operationalize its ROC automation. Where competing solutions aggregated data and continue to generate theoretical risk insights, Qualys was the only platform in the evaluation that could detect at AI speed across hybrid environments, hyper-prioritize millions of findings to the exposure that genuinely required immediate action and autonomously fix them. That translated into bringing third-party sources into the platform while consolidating several siloed tools in a 7-figure annual bookings upsell, adding ETM and TruRisk Eliminate while expanding the existing Qualys footprint. This customer is now aligning with the agency's risk tolerance across 9 separate bureaus, unifying detection with Agent Insta, exploitability-based prioritization with Agent Val, and recognizing the operational efficiencies and speed of automation, wave-based zero-day remediation with Agent Sara. These wins, alongside several other 6- and 7-figure federal and state wins in Q3 underscore the growing demand we see in our federal, state and local government business, driven in part by agencies moving to meet these new operational requirements. They also reflect a consistent pattern we see across the business as more and more customers move from evaluating the AI native ROC to operationalizing. Complementing this momentum, QFlex is emerging as an effective lever for platform adoption and ETM expansion. In the first full quarter following GA, QFlex customers increasing their average annual bookings by over 20% compared to their prior year annual bookings, while many added new modules to their subscription. Both wins I had just described with direct examples of QFlex in action. The new federal agency customer consolidated into a QFlex commitment spanning all 7 modules from day 1, while the existing agency added ETM at TruRisk Eliminate while expanding deployments at a footprint that already included 7 Qualys modules. In both cases, QFlex gave them the flexibility to commit more extensively across the platform while preserving the ability to shift investment as their risk priorities evolve. That's the commercial pattern QFlex was designed to create. Customers commit at a larger -- at a higher level because the model removes the friction of predicting exactly what modules they might need 12 months from now, which in turn drives higher utilization across the platform and positions us for larger upsells over them. Turning to strategic alliances, I'm pleased to announce that we recently delivered several new technology integrations spanning mobile identity, IoT and OT systems. As more organizations adopt the AI native ROC as their autonomous risk fabric for pre-breach risk management, the value of that fabric grows with every new source of risk intelligence it can ingest, normalize, prioritize and act on. These partnerships strengthen our multi-vendor architecture, extend the ROC's coverage and serve as a key differentiator for Qualys. In summary, over 3 years ago, we set out to transform Qualys from a company steeped in vulnerability management, detection and response to a holistic vendor-neutral pre-breach risk management platform defined by measurable, proactive and automated risk reduction at scale. This quarter, with the AI native operational and gaining customer momentum, TruRisk Eliminate with TruConfidence extending our reach to every type of asset, a growing federal customer business, strong product road map and early QFlex adoption, broadening how customers commit to the platform. We are seeing the clearest evidence yet that organizations are choosing Qualys because we don't stop at just telling them what is wrong. We prove it's fixed. That's now driving larger commitments, deeper adoption and stronger competitive differentiation while reinforcing our confidence in durable long-term growth. With that, I'll turn the call over to Joo Mi to further discuss our third quarter results and outlook for fourth quarter and full year 2026.