Haisheng Wu
Analyst · Morgan Stanley
Hello, everyone. Thank you for joining us today. In 2025, China's consumer finance industry underwent a systemic restructuring under regulatory guidance, the introduction of several key policies, including new loan facilitation rules, window guidance for consumer finance companies and guidelines on comprehensive financing cost management for micro lenders. In the near term, these measures tightened market liquidity, which in turn suppressed credit demand and put unprecedented pressure on both loan growth and risk management across the industry. Over the longer term, however, we expect the ongoing consolidation will facilitate a healthier and more efficient market environment, creating broader opportunities for leading credit tech platforms. We have proactively pivoted our strategy to embrace regulatory changes, by putting compliance and risk management at the core of our strategy. We concluded 2025 with resilient financial and operational results. As of the end of 2025, our AI-powered credit decision engine and asset distribution platform served 167 financial institutions, delivering intelligent digital credit services to over 63 million credit line users on a cumulative basis. The rollout of new loan facilitation rules in Q4 led to a further contraction in market liquidity. In response to the dynamic market conditions, we further tightened our risk standards while continuing to optimize our business structure. As a result, total loan facilitation and origination volume on our platform decreased by 21.8% year-over-year to RMB 70.3 billion in the quarter. Non-GAAP net income in Q4 decreased by 45.7% year-over-year to RMB 1.07 billion, and non-GAAP EPADS on a fully diluted basis decreased by 39.8% year-over-year to RMB 8.23%. We delivered on our previously issued Q4 guidance despite the challenging market environment. Turning to the full year. Our performance remains resilient and stable overall. Total loan facilitation and origination volume reached approximately RMB 327.1 billion, representing a year-over-year increase of 1.6%. Non-GAAP net income declined by 1% year-over-year to RMB 6.35 billion while non-GAAP EPADS on a fully diluted basis increased 10.4% year-over-year to RMB 46.8. In the second half of 2025, the consumer credit industry saw a sector-wide risk elevation amid significant business adjustments. Our risk metrics also experienced notable volatilities. Although leading risk indicators for new vintages improved meaningfully in Q4, legacy portfolios continued to face headwinds. Our C2M2 ratio, which measures the outstanding delinquency rate after 30 days of collection, increased to 0.97%, the highest recorded since COVID in 2020. Against this challenging backdrop, we prioritize risk management and promptly adjusted risk strategies across the entire credit life cycle to ensure sustainable, high-quality growth. First, we continued to strengthen the acquisition and the engagement of high-quality users by optimizing our credit approval framework and pricing strategies. We drove higher utilization and retention among high-quality borrowers. The proportion of loan volume from this group rose by 6 percentage points sequentially in Q4. At the same time, we enhanced our ability to detect and guard against the multi-borrowing risks. For example, when our models detect that a user is submitting loan applications across multiple platforms within a short period, the system interprets this as a sign of potential financial stress and automatically triggers an alert. We will take proactive measures such as lowering credit limit or restricting loan disbursements to mitigate potential risks before they materialize. These enhancements improved our area under curve or AUC by 10% to 15%, reflecting a stronger ability to differentiate risk tiers. With this due approach, we maintain stable originations to high-quality borrowers while strategically contracting higher-risk segments, resulting in a meaningfully improved asset mix. As a result, our FPD 30, a leading risk indicator for new loans declined by approximately 18% sequentially in Q4. Second, on the collection front, we optimize the resource allocation towards high-performing partners to boost productivity by refining borrower profiling analysis, we improved our ability to assess borrowers' willingness and capacity to repay, allowing for more tailored collection strategies. As a result, our 30-day collection rate improved marginally month-over-month in both November and December, indicating steady recovery in collection efficiency. In late December, the PBOC introduced a onetime credit remediation policy, which allows eligible individuals to fix damaged credit records by the 31st of March 2026. We have seamlessly incorporated this policy into our collection strategy metrics to further support asset recovery. This has partially incentivized repayment intent among borrowers, and we expect it to have some positive impact on our collection efforts in Q1. Despite a challenging industry environment, our risk strategies continue to deliver tangible results. FPD 30 for December vintages was close to our historical lows over the past 2 years as new loans constitute an increasing share of our portfolio, our C-M2 ratio remained broadly stable after peaking in October. As of January 2026 supported by continued asset mix optimization and the runoff of legacy assets, C2M2 ratio declined by 8.2% month over month from December. Based on our recent observation, we expect C2M2 ratio in February to broadly return to the levels seen in July and August 2025. Looking ahead, given the uncertainty around the regulatory environment and industry liquidity in the coming months, we will continue to dynamically adjust our risk strategies to bolster business resilience amid market volatility. On the funding front, underpinned by our diversified financial partnerships and strong market standing, we achieved a modest reduction in ABS issuance costs despite liquidity contraction in Q4. As ABS comprised a larger proportion of our risk-bearing funding mix, our overall funding cost fell by another 20 basis points from Q3 to a historical low. For full year 2025, total ABS issuance grew 40.8% year-over-year to RMB 21.4 billion, while the average issuance cost declined by 72 basis points from last year, supported by our robust asset quality and long-standing partnerships with financial institutions. Looking to 2026, the funding environment remains challenging, which may cause short term volatility in our funding costs. However, our track record of consistent asset performance has enabled us to build a strong, trusted partnerships with financial institutions, ensuring a well-positioned funding access relative to industry peers. Looking ahead, we will continue to diversify our funding channels, and optimize our funding structure to ensure stable liquidity and competitive funding costs amid market volatility. In user acquisition, we maintained a prudent approach with a continued focus on high-quality users. At the same time, we proactively expanded into lower pricing borrower segments to further optimize our customer mix. While these segments entail slightly higher up-front acquisition costs than those of our mainstream segments, their demand tends to be more stable over time, and their risk profiles are more predictable. We also optimized our embedded finance channel mix by phasing out underperforming channels and concentrating on high-value channel partners. As a result, FPD 30 for new loans from embedded finance channels improved sequentially in both November and December. In 2026, our priority remains increasing the proportion of high-quality users in our acquisition mix. At the same time, we will further refine underwriting and pricing strategies to improve acquisition efficiency and maintain a relatively stable customer acquisition cost. Our Technology Solutions business exhibited strong growth momentum in 2025 with total loan volume up by approximately 448% year-over-year. Our business scale has reached a new milestone with outstanding loan balance approaching RMB 11.7 billion by year-end, built on our deep technological capabilities and fintech expertise, Focus Pro, our proprietary lending solution tailored for financial institutions helps banks serve customer segments priced typically between 3% and 12% by applying digital and intelligent tools across the entire credit life cycle from customer acquisition and marketing to product design, risk identification and process optimization. Focus Pro enables banks to expand beyond traditional customer segments and efficiently serve the financing needs of underserved small businesses and individuals. This initiative not only broadens our business scope but also underscores our commitment to supporting the real economy and advancing financial inclusion. Under our AI+ credit strategy, our 2-core AI agents, the AI Loan Officer and AI Credit Officer, have delivered encouraging early results across multiple use cases. As these products continue to evolve, we plan to gradually extend them beyond retail credit into a broader set of business scenarios. Looking ahead to 2026, we will remain committed to our "One Core, Two Wings" Strategy, strengthening our operating capabilities and enhancing resilience on the evolving regulatory framework. For our credit business, serving high-quality users will remain a long-term strategic priority. By leveraging dynamic pricing and a superior user experience, we will continue to grow the proportion of high-quality users within our customer mix, maximizing customer lifetime value and ensuring stable asset quality. We are witnessing a regulatory-driven restructuring that will likely accelerate industry consolidation over the next 2 years. As a leading credit tech platform, we embrace this evolution as an opportunity to upgrade our core competencies and build the foundation for sustainable long-term growth. By navigating this cycle, we expect to emerge as a stronger and more resilient industry leader with deeper structural moats. Our technology solutions business is entering into a new phase of growth. After 2 years of refinement, its value proposition has been validated through extensive institutional partnerships. Leveraging our AI technologies and full life cycle credit expertise developed over the years, we are integrating these capabilities deeply into bank's inclusive lending value chain. Through flexible collaboration models across a diverse range of business scenarios, we help financial institutions strengthen their in-house risk management and operations capabilities while advancing our shared mission of financial inclusion. 2025 marked the successful launch of our international business. This year, we will actively pursue opportunities across several overseas markets to accelerate global expansion, including Europe, Latin America, Southeast Asia and so on. Our vision is to become a globally respected fintech company that leverages technology to promote financial inclusion and elevate the quality of financial services worldwide. We look forward to sharing more progress in the coming quarters. Finally, on capital allocation. In 2025, we returned approximately USD 200 million in dividends and USD 680 million via share repurchases, representing 98% of our 2024 GAAP net income. Since the start of 2024. we have cumulatively repurchased 40 million ADSs, equivalent to 25.4% of our outstanding shares at the start of 2024. Looking ahead to 2026, we will remain committed to delivering decent shareholder returns through a progressive dividend policy. Capital allocation efficiency is one of our top priorities. Going forward, we will continue to strike a balance between growth initiatives and shareholder returns to deliver sustainable long-term value for our shareholders. With that, I will now turn the call over to Alex.