Haisheng Wu
Analyst · Morgan Stanley
Hello, everyone. Thank you for joining us today. Starting in the second half of 2023, we have adjusted our business strategy in a timely manner, focusing on quality growth and improving profitability as the company's primary goals. Over the past few quarters, we have strictly managed risks and enhanced profitability by adhering to a prudent business strategy. All these efforts have enabled us to demonstrate stronger resilience in today's challenging macro environment and deliver solid performance to the market. Over the past quarter, we continued to expand the coverage on both ends of our platform, empowering 159 financial institutions to provide credit services to over 52 million credit line users on a cumulative basis. In response to macroeconomic headwinds, we further tightened our credit standards and streamlined our business structure to enhance the overall health and sustainability of our operations. We also optimized our profitability model through refinements made to our product offerings, risk management, fund structure, user acquisition and asset distribution capabilities. Revenue during the quarter increased by 15.4% year-over-year to RMB 4.2 billion, while our net take rate increased by 54 basis points to roughly 3.5%. Non-GAAP net income increased by 23.4% year-over-year to RMB 1.2 billion and non-GAAP net income per diluted ADS increased by 28% year-over-year to RMB 7.58. ROE reached approximately 22% in the quarter, significantly outperforming the industry peers. Under more stringent credit standards, total loan facilitation and origination volume across our platform came in at RMB 99.2 billion in Q1 with further improvements to risk indicators for new loans. Now let's move on to our key initiatives and the progress we have made in this quarter. Our top priority in Q1 was improving our asset quality. As we tightened our overall credit standards, we further iterated risk strategies across the loan facilitation, credit operation and post credit processes to improve risk metrics. We also revamped our strategy framework to integrate risk segmentation and introduced external data sources from leading Internet platforms for joint modeling and scoring, improving our ability to identify and intercept high-risk customer segments. With regard to loan collection, we actively expanded and optimized line resources to increase connection rates. By refining collection strategies and enhancing incentive schemes, we gradually boosted our overall collection efficiency. As a result of these measures, our expected vintage loss for new loans in Q1 decreased by roughly 15% sequentially. Additionally, D1 delinquency rate and 30-day collection rate of the overall loan portfolio improved by 14 basis points and 19 basis points respectively. We expect to make further gradual improvements to our risk metrics in Q2. With ample liquidity in the financial system during the quarter, demand from financial institutions for consumer credit assets remained robust. Our industry-leading risk management capabilities placed us in a competitive position in collaboration with financial institutions. Leveraging our stable asset performance, we stepped up ABS issuance efforts and actively worked with financial partners to reduce funding costs. During the quarter, we issued roughly RMB 5.3 billion worth of ABSs, representing an increase of 130% year-over-year with issuance costs falling by roughly 150 basis points year-on-year. Notably, we issued the first domestic exchange-traded ABS with a AAA international rating valued at RMB 1 billion. The ABS program attracted subscriptions from global professional investors, which significantly expanded our funding channels globally. Driven by both a higher percentage of low-cost capital-light ABS in our funding mix and a further reduction in funding costs for loan facilitation, our overall funding cost decreased by over 70 basis points sequentially during the quarter. We expect to maintain our advantage in funding costs throughout the remainder of the year. We also adopted a more prudent marketing strategy, further optimized customer acquisition channels and bolster acquisition efficiency of major channels. In the quarter, our acquisition cost per credit line user decreased by roughly 12% sequentially. The percentage of new users with approved credit lines from our embedded finance business increased to 36.4% from 34.9% last quarter. We continue to maintain our edge across leading embedded finance channels in terms of user conversion rate and loan volume by leveraging our user identification and risk control capabilities. Through differentiated operations, we have continued to optimize risk and unit economic models. In Q1, the credit performance and operational efficiency of the embedded finance channel were further optimized and the ROA of new loans from this channel increased by 115 basis points from Q4. As we improve the accuracy of user identification and profiling, we have been able to onboard a more diverse pool of financial institution partners, strengthening our ability to serve various loan asset segments. By aligning assets with the risk appetites of different institutions, we improved asset allocation efficiency and increased overall returns on our loan portfolio. Through a more precise match between loan assets and funding partners, we achieved better risk performance and overall profitability. During the quarter, the percentage of our on-balance sheet loan volume increased to 28%, while the percentage of our loan facilitated under the ICE model increased to 21%. Meanwhile, the take rate of ICE model increased by 76 basis points compared to the same period last year. Our extensive user base has always been the bedrock of our operations. To cater to users' diverse needs, we have offered differentiated value-added services through a loyalty program to boost user retention and engagement. Going forward, we aim to further enrich the value propositions of our product offerings and we'll implement differentiated user operations to enhance user satisfaction and drive long-term growth in LTV. We continue to invest in cutting-edge technologies with a strong focus on expanding the application of AI and large language models in the fintech sector to elevate user experience and improve operational efficiency. We integrated large language models into our core capabilities and developed a standardized Qifu AI Co-Pilot System that has been deployed across key segments of our business, including risk management, telemarketing, loan collection and customer service. The system enables intelligent human-computer interaction through automatic speech recognition technology or ASR. It has currently achieved a recognition accuracy rate of 97% in our own collection scenarios, leading the financial industry standards. Additionally, through the use of voice print recognition capabilities, we have achieved a remarkable 95% accuracy rate in identifying blacklisted customers, helping us effectively prevent asset losses and malicious complaints. Finally, we also rolled out an AI development tool, UGAI, and applied it across various stages of our development cycle, including requirement communication, solution design, coding and testing. With an adoption rate of 20% for AI-generated codes, we achieved a 30% improvement in development efficiency in the applied fields. Our technology solutions business continued to make steady progress. During the quarter, we entered into partnerships with 2 additional financial institutions, bringing the total number of financial partners for our end-to-end technology solutions to 7. These partnerships cover different categories, including Internet, private and municipal banks as well as consumer finance companies. Through our end-to-end tech solutions, daily average loan volume reached RMB 11 million in April 2024. As financial institutions take on an increasingly prominent role in the consumer credit market, we remain committed to assisting financial institutions in advancing digital transformation and sharing the benefits of their long-term growth. Moving on to the outlook. Despite the marginal improvements in our risk indicators and initial positive signs of a macroeconomic recovery during the quarter, we will remain patient and continue to prioritize risk performance and operational efficiency until we see clear signs of a recovery in credit demand. In the meantime, we also recognize the vast market potential there is with a substantial base of unmet user needs and inefficient connections between financial institutions and end users. With more than 52 million cumulative users with credit lines, we have developed deep user insights and industry-leading capabilities in online customer acquisition and profiling. Moving forward, we will actively explore a more open platform model. Starting with user needs, we aim to facilitate more efficient connections between users and financial institutions and work with financial partners to offer a broader spectrum of products that address user credit needs throughout the life cycle. Since 2024, we have significantly optimized capital allocation by stepping up share buyback efforts, while ensuring stable returns through a dividend policy. The USD 150 million share repurchase program announced in June 2023 was successfully completed at the end of March this year, 3 months ahead of schedule. Starting on April 1, 2024, we have been actively executing our new share buyback plan of up to USD 350 million. We have full confidence in the long-term development of our company. Through ongoing buybacks and dividends, we aim to further boost capital allocation efficiency, optimize shareholder structure and enhance long-term shareholder returns. With that, I will now turn the call over to Alex Xu.