Earnings Labs

PTC Inc. (PTC)

Q3 2023 Earnings Call· Wed, Jul 26, 2023

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Transcript

Operator

Operator

Good afternoon ladies and gentlemen. Thank you for standing by and welcome to PTC's 2023 Third Quarter Conference Call. During today's presentation, all parties will be in a listen-only mode. Following the presentation, the conference will be open for questions. I would now like to turn the call over to Matt Shimao, PTC's Head of Investor Relations. Please go ahead.

Matt Shimao

Management

Good afternoon. Thank you, Josh and welcome to PTC's 2023 third quarter conference call. On the call today are Jim Heppelmann, Chief Executive Officer; Kristian Talvitie, Chief Financial Officer; and Neil Barua, CEO Elect. Today's conference call is being broadcast live through an audio webcast and a replay of the call will be available later today at www.ptc.com. During this call, PTC will make forward-looking statements, including guidance as to future operating results. Because such statements deal with future events, actual results may differ materially from those projected in the forward-looking statements. Additional information concerning factors that could cause actual results to differ materially from those in the forward-looking statements can be found in PTC's annual report on Form 10-K, Form 10-Q, and other filings with the US Securities and Exchange Commission as well as in today's press release. The forward-looking statements, including guidance provided during this call are valid only as of today's date, July 26, 2023 and PTC assumes no obligation to update these forward-looking statements. During the call, PTC will discuss non-GAAP financial measures. These non-GAAP measures are not prepared in accordance with Generally Accepted Accounting Principles. A reconciliation of the non-GAAP financial measures to the most directly comparable GAAP measures can be found in today's press release made available on our website. With that, I'd like to turn the call over to PTC's Chief Executive Officer, Jim Heppelmann.

Jim Heppelmann

Management

Thanks Matt. Good afternoon everyone and thank you for joining us. You probably noticed that we have some additional news regarding CEO succession to cover today. So, I'll kick off with an overview of Q3, but skip the normal customer commentary to allow time for the succession discussion. I trust that many of you had a good chance to interact directly with customers at a recent LiveWorx event and I hope that will carry you for a while. Starting with Q3 results then, I'm pleased to report that in Q3, PTC again delivered solid results. As you know, we feel that ARR and free cash flow are the best metrics to assess the performance of our business. In Q3, we exceeded our guidance on both metrics, and today, we are again raising our full year ARR guidance midpoint as well as our full year guidance for free cash flow. As usual, I'll focus my discussion on constant currency results when discussing topline metrics, and Kristian will outline currency effects later in the call. Starting with the topline metric of ARR on slide four. In Q3, we came in at $1.868 billion, which was above the high end of our guidance range and up 25% year-over-year. Organic ARR growth accelerated slightly to 14%. ServiceMax contributed the extra 11 points of inorganic growth to bridge us to the overall 25% growth rate. We passed the one-year anniversary of acquiring Codebeamer, so we're now counting Codebeamer in our organic ARR results. Though the manufacturing PMIs continue to indicate a sluggish environment globally, our topline ARR continues to show good resilience. In Q3, we saw broad-based ARR strength across all product groups and geographies and our churn results remain good. Given strong year-to-date results, together with a solid pipeline and outlook for Q4, we're…

Neil Barua

Management

Thanks Jim. Hello to everyone listening. It's great to be on the call today. PTC is a terrific company, and it's an honor to be named PTC's next CEO. I want to thank the Board for running a thoughtful succession planning process and for the vote of confidence they placed in me. I've learned a lot about PTC since the ServiceMax acquisition seven months ago, and I'm excited to continue learning from Jim, Mike, Kristian, and the rest of the leadership team during the transition period. I want to personally thank Jim for all he has done for PTC for setting things up so well for me and the team and for the friendship that we've built. For those on the call who don't know me, I've been in the tech industry for nearly 25 years. I was CEO of ServiceMax for about four years before the acquisition by PTC. Prior to that, I was CEO of IPC systems for four years. Prior to IPC, I worked in the technology PE space as an operating executive at both Silver Lake and Francisco Partners. PTC is in a terrific position, and my top priority is continued execution. Over these last six months, I've seen firsthand how excited our customers are about our model-based closed-loop digital threat strategy and how critical our software is for their digital transformation journeys. I've also observed the talent and passion of our employees and the commitment they bring to our customers and partners. There is no other company like PTC and I can't wait to roll up my sleeves and help take it to the next level. Over the next several weeks and months, I will be meeting and spending more time with our customers, employees, partners, and investors. I'll be joining many upcoming investor and analyst meetings with Jim and Kristian and I look forward to meeting you. Jim, thanks again to you and the Board. Over to you, Kristian.

Kristian Talvitie

Management

Thanks Neil. And let me start off by reiterating Jim's ringing endorsement. It's been great getting to know you and I'm looking forward to working with you to drive customer and shareholder value. Turning to slide 13, I'd like to note that I'll be discussing non-GAAP results and guidance, and ARR references will be in both constant currency and as-reported. In Q3 2023, our constant currency ARR was $1.89 billion, up 25% year-over-year and above the high end of our guidance range. On an organic constant currency basis, excluding ServiceMax, our ARR was $1.7 billion, up 14% year-over-year. In Q3, our as-reported ARR was $61 million higher than our constant currency ARR on a year-over-year basis, currency fluctuations were neutral to growth in Q3. As Jim explained, our solid topline in Q3 was broad-based across all geographies and product groups. I'm sure many of you have been following the manufacturing PMIs due to the historical correlation with our topline when we operated a perpetual business model many years ago. The global manufacturing PMI peaked in December 2021 and has been under 50 for almost a year now. The Eurozone PMI has been particularly weak. In contrast to those trends, our topline, including in Europe, has continued to grow. Our subscription business model and low churn rates make our ARR resilient and demand for digital transformation continues across our customer base. In Q3, our ARR benefited from some timing, which we factored into our guidance for Q4. Naturally, we also took the outlook for bookings, churn, start dates, deferred ARR into account when we raised the midpoint of our fiscal 2023 ARR guidance range. Moving on to cash flow, our results were strong with Q3 cash from operations of $169 million and free cash flow of $164 million, coming in ahead…

Operator

Operator

[Operator Instructions] Thank you. Your first question comes from the line of Jason Celino with KeyBanc Capital Markets. Your line is open.

Jason Celino

Analyst

Hey guys. Lots of unpack here. Jim, it looks like we have a couple of more quarters with you. So, I guess this isn't a goodbye yet. And Neil, looking forward to working with you as well. But I guess my question will go to Kristian. But to clarify, I think you said similar guidance framework for entering 2024 on how you kind of entered 2023. So maybe can you just elaborate on this a little bit more because I know you entered this year with 12% guidance midpoint. Thanks.

Kristian Talvitie

Management

Yes. So hey Jason, first of all, and thanks for the question. I think the point that we're making without really guiding for fiscal 2024 yet. Let's get through 2023 and actually see what the macro looks like and what the pipeline and everything actually continues to shape up to looking like. But we provided a fairly wide guidance range, 10% to 14% as we started fiscal 2023 that allowed for considerable amount of macro uncertainty. We've certainly seen that and I think that we would look for -- I wouldn't be surprised to see a similar setup as we start next year.

Jim Heppelmann

Management

Yes, I think as we reflect on it, how we guided and how the year has transpired, we're pleased with the guidance. We're pleased with how resilient the business was. We're pleased with the fact that we've been able to ratchet the guidance up, but it feels like that was a good approach.

Jason Celino

Analyst

Great. No, that's very helpful. Thank you.

Operator

Operator

Your next question comes from the line of Matt Hedberg with RBC Capital Markets. Your line is open.

Matt Hedberg

Analyst · RBC Capital Markets. Your line is open.

Great. Thanks for taking my questions. Congrats, Jim, 26 years, quite a run. Neil, I look forward to working with you more closely. And yes, I guess, Jim, we do get you for a few more quarters. So, that's good as well. I had a question on Creo Plus. Obviously, it just launched. Curious on some of the initial customer feedback. And really then, once you start to get more data, do you suspect that we'll see similar upsell to what you're seeing with Windchill +, which I believe is somewhere in the neighborhood of 2x uplift?

Jim Heppelmann

Management

Yes, Kristian, why don't I take the first half of the question and the customer reaction and you take the uplift, part. So, yes, we have, I'd say, good momentum out of the blocks. I mean, in the first quarter, introducing it in the middle of the quarter, we didn't expect to necessarily do a lot of business. But actually, our first order came from a customer was at LiveWorx and said, wow, that's kind of what we're looking for. And that's a customer incidentally who was planning to add multiple CAD systems right now and was planning to standardize on 1 kind of had a preference for Creo and then came to LiveWorx and said, what we really want is Creo Plus. So, that example of a relatively short sales cycle from a company who was pretty impressed with the technology and some of the advantages it brings. So I think the reaction is good. I mean it's very, very early. And so we shouldn't get ahead of ourselves. But it's always good to get out of the blocks fast and I feel like we did with Creo Plus in the quarter.

Kristian Talvitie

Management

Yes. And hey Matt, just back to your question on the uplift. We would expect, obviously, an uplift for Creo Plus as well, although I don't think it's going to be quite the 2x, it will be a little bit less than that. out of the gates, somewhere probably somewhere closer to, I don't know, 1.7-ish, maybe 1.7, 1.8, somewhere in that ballpark.

Matt Hedberg

Analyst · RBC Capital Markets. Your line is open.

Thanks a lot guys. Congrats again.

Jim Heppelmann

Management

Thank you.

Operator

Operator

Your next question comes from the line of Steve Tusa with JPMorgan. Your line is open.

Steve Tusa

Analyst · JPMorgan. Your line is open.

Hey guys. Good evening.

Jim Heppelmann

Management

Hi.

Steve Tusa

Analyst · JPMorgan. Your line is open.

Congrats to both of you, Jim and Neil. Jim, didn't work with you for very long, but quite a run for sure.

Jim Heppelmann

Management

Well, thank you.

Steve Tusa

Analyst · JPMorgan. Your line is open.

Kristian, I didn't see any disclosure like last quarter on bookings and churn. Can you maybe give us a bit of an update on those metrics to the extent you can?

Kristian Talvitie

Management

Hey Steve. So, actually, we're trying to stay focused on ARR and free cash flow and really ARR and sequential ARR and thinking about that framework. The trick with bookings is there's so many different dynamics to it that you just got to keep you on back layers and layers and layers and to be honest, it all nets out in the ARR number and the ARR guidance anyways. So, I mean, as we evolve this guidance process, I think you'll remember what we said last year about -- or last quarter about expectations and where we think that would land us for the full year. Obviously, now we took the low end up for the full year. We mentioned some timing issues. You obviously saw that we beat the sequential ARR or the ARR guidance for Q3. So, I think all that nets out in how we're feeling about the business and the pipeline from that perspective.

Steve Tusa

Analyst · JPMorgan. Your line is open.

And I guess the 11 to 14 you mentioned as like a good framework. Is that an organic constant currency metric that you're talking about?

Kristian Talvitie

Management

Yes, it was actually 10 to 14. And yes, that would be organic constant currency.

Steve Tusa

Analyst · JPMorgan. Your line is open.

Okay. And then one last one, just on the new guidance for EPS and revenue. That was something that you guys chose to do, not something that I don't know what -- that was something like more of an IR kind of strategic discussion as opposed to something else?

Kristian Talvitie

Management

Yes, that's exactly right. I mean, again, really, the way that we look at the business is ARR and free cash flow. Revenue is very volatile, not necessarily for performance reasons, but for accounting reasons. And it really doesn't tell you anything about the performance of the business in any given quarter or even trended just because varying term lengths caused so much volatility that you actually can't really use revenue and therefore, really the full P&L as barometer of business performance. But that said, we also recognize that the investment community when doing comparative analysis and so on, does actually still refer to revenue and EPS. And as I said, there's a scorecard out there, and we look at the ARR and free cash flow scorecard and say, hey, great, we're actually doing good. We're meeting or beating expectations. And then on revenue and EPS, where we don't provide quarterly guidance, then everybody's left up to their own devices to define what that might be on a quarterly or a quarterly basis for revenue and EPS. Sometimes we miss on the scorecard. We score a miss. And so we're really just trying to be more proactive about that and provide some -- provide some of our color to--

Jim Heppelmann

Management

Just if I could kind of add -- reiterate some points. We don't think these are meaningful metrics. We prefer not to miss them anyway. So, we're going to give you some guidance. I'm going to give you some guidance set your targets in the right place.

Kristian Talvitie

Management

Jim is always makes much more sense.

Steve Tusa

Analyst · JPMorgan. Your line is open.

Makes a ton of sense. Congrats to all you guys again. Thanks.

Jim Heppelmann

Management

All right. Thank you, Steve.

Operator

Operator

Your next question comes from the line of Matthew Broome with Mizuho Securities. Your line is open.

Matthew Broome

Analyst · Mizuho Securities. Your line is open.

Thanks very much and congratulations to Neil on your appointment and of course, to Jim, on your retirement. You'll certainly be missed. In terms of the timing benefits to ARR, just how big was that benefit? And what was the reason for that?

Kristian Talvitie

Management

Hey Matt, it's Kristian. So, the timing benefit was a few million dollars, and it just has to do with when contracts are actually getting behind, is basically what it boils down to. I mean, deals are being worked for, in many cases, many months. And it just has to do with that really.

Jim Heppelmann

Management

Yes, I mean it's the start date phenomenon that Kristian always talks about sometimes it's pretty typical that we signed a contract in this quarter. Sometimes it starts in this quarter, sometimes it starts next quarter. Sometimes it then ramps or not. So, just what we call in-quarter starts if it started in Q3 rather than Q4, well, it had helped Q3, but then it came out of Q4. So, that's really what we're talking about.

Matthew Broome

Analyst · Mizuho Securities. Your line is open.

Got it. And then sorry, if I could just maybe quickly ask just in terms of this year's constant currency organic ARR growth guidance of 13%. How sustainable is that level of growth sort of going forward into FY 2024?

Kristian Talvitie

Management

Yes, I mean, again, we're not really going to guide fiscal 2024 at this point, but we have mid-teens growth aspirations over the midterm. I think that Jim did a great job kind of outlining a lot of the various growth drivers that help stack up to delivering on that kind of growth, then you have to overlay the macro and understand how that's impacting in any given period. But as we said, I'd be surprised if we had a -- I wouldn't be surprised if we had a similar guidance set up to last year. So, we think that whatever low to mid-teens growth is sustainable.

Matthew Broome

Analyst · Mizuho Securities. Your line is open.

All right. Thanks again.

Operator

Operator

Your next question comes from the line of Adam Borg with Stifel. Your line is open.

Adam Borg

Analyst · Stifel. Your line is open.

Awesome. Thanks so much for taking the question. Maybe just on the macro Jim. I know you don't want to talk or Kristian, do you want to talk, explicitly around bookings trajectory in the quarter. But maybe you can talk a little bit more about the macro overall, how sales cycles changed in the quarter? And any changes by geography or vertical.

Jim Heppelmann

Management

Yes, I think we can talk about it. I mean, I think at a high level, in the past several quarters, three quarters probably, we've talked about SMB being a challenge, China being a challenge. I think that continues particularly pockets of SMB, our arena business is not at the growth level it was previously. But that's not new news. That's kind of been here for multiple quarters already. And I think in Europe, we're actually surprised at how well we're doing, given some of the macro data points, the PMIs, stuff like that. So, it's sort of the same story as before, inside an uncertain environment, there's a few pockets of weakness. Most of the GOs and products are kind of doing just fine, and then there's some real pockets of strength, too. Like we've said before, Aerospace and Defense, for example, happens to be pocket of strength, medical device happens to be a pocket of strength. So, it's kind of a mixed bag. I think it nets out for the year to less favorable than I want to be. And I said we did slow down a bit. I mean, we exited last year with 15% growth. And this year, at the midpoint, we're calling 13%, but the year is not over. So, it could be we lose a point, point and a half of growth this year, two points maybe, I don't know. But I'll tell you what, that's pretty darn good in this environment. And it's certainly better than any of our peers have been able to do in this environment. So, we feel proud about it and feel confident going forward that this is a very growth-oriented sustainable, resilient business and it's not likely to change dramatically from that. And one other thing I'd say, we've also experienced in the past that when there's a slowdown, for example, in some of these pockets like, let's say, arena, when the environment improves, we get a surge as all of that business come trickling in now because people have authorization to go forward with this project, they've had sitting on the shelf for a while. So, we saw this in 2009, we saw in 2020. In 2020 Q2 and Q3 were pretty weak, and we had a blockbuster Q4 and kind of made up for all of it. So, I also think our view is probably when the environment improves, and I'm not sure when that will be, probably, we'll get a surge of strength as some of these projects that have been held back by the customers get funded again.

Adam Borg

Analyst · Stifel. Your line is open.

Great. Thanks so much.

Operator

Operator

Your next question comes from the line of Jay Vleeschhouwer with Griffin Securities. Your line is open.

Jay Vleeschhouwer

Analyst · Griffin Securities. Your line is open.

Thank you. God evening. Jim, Neil, one of the interesting things about your closed-loop life cycle management strategy is the multiple forms of associativity across the product line. And with that in mind and at the risk of asking which of your children do you favor the most question. What do you think is the next big thing in closed loop life cycle management? Is it PLM and ALM, PLM and SLM, is it perhaps CAD in simulation and SPDM or all of the above. But how do you think about where the next big thing in terms of incremental growth or share might be? And then if I could just add to that, related to the share, it's been demonstrable that you've gained share in your two biggest businesses, CAD and PLM, but SLM and ALM are smaller, arguably more fragmented businesses. So, how do you think about gaining share in both of those?

Jim Heppelmann

Management

Yes, I think I'll take that one, Jay. It's probably not fair yet to pin on Neil, but maybe on the next call. But for this call, I'll take it. So, I think, first of all, I don't want to pick one thing, and that's kind of a message here is it's not like just one good thing happening at PTC. There's a whole stack of good things. But nonetheless, I think you would agree, we have a very strong PLM position and we've been taking share for years with PLM. In fact, you suggested it went from third place to second place and then I think we've gone the first place. So, PLM is a strength and I don't see that dying anytime soon. Now, that said, we acquired a real strength in ALM with Codebeamer, and that is a hot market. particularly in some places like automotive, which is a massive industry. I think most of you know, there's three to four software engineers per mechanical engineer in automotive development right now across all companies. So, that's a hot place to be, and we have a hot product in Codebeamer. And then I'd say in SLM, we have an offering that's pretty much unmatched. And particularly so when you take ServiceMax, the strategy we outlined at LiveWorx Service Max with Arbortext, with Servigistics, with ThingWorx, IoT with Vuforia ARR. There's just nothing to go against that, frankly, and certainly not anything model-based close-loop life cycle. I mean, the nearest thing we could point to in a competitor there would be like IFS, which is kind of a Swedish mainframe company. Not really over Siemens or anybody like that. So, I think we have some real strengths. But again, I don't think there's one. I think we have a portfolio of advantages we've been developing and will play out in our favor.

Jay Vleeschhouwer

Analyst · Griffin Securities. Your line is open.

Okay. So, Jim, given your long tenure, I was going to ask you about something you mentioned to me in 1999, but it can wait. We'll say it fix time.

Jim Heppelmann

Management

Yes. Jay, my tenure is almost marked.

Jay Vleeschhouwer

Analyst · Griffin Securities. Your line is open.

Thanks guys.

Jim Heppelmann

Management

Yes. Thank you.

Operator

Operator

Your next question comes from the line of Joshua Tilton with Wolfe Research. Your line is open.

Joshua Tilton

Analyst · Wolfe Research. Your line is open.

Hey guys. Thanks for sneaking me in here and congratulations to both of you. Jim, you mentioned you have a hot product with Codebeamer. We keep hearing nothing but positive things. Any chance you could just give a little bit more color on how it performed in the quarter. And I understand that it's officially organic, for Kristian, maybe just any sense for how it contributed to ARR this quarter and what you guys are baking in for its contribution in 4Q? Thanks.

Jim Heppelmann

Management

Yes. So, I mean, at a high level, we had a previous offering called Integrity, which had aged, let's say, over the years. And Codebeamer is a much newer kind of cutting-edge product. It's got great functionality, great usability supports all the Agile principles that embedded software developers also want to adopt now, but at the same time, provides the regulatory framework that they need to develop against. So, it's a great product. I think it's best in class and it's a hot market. So, we've been doing very well with these big auto companies that you would all know, you all know the names of. And I think we're going to land a few more here in the coming quarters. But -- it's certainly been accretive. I said last quarter, if you remember, that we had 13% growth, but if you'd let me look at Codebeamer a little differently, it had been 14 and now this quarter is 14%. So, you see that Codebeamer while not a big business, is performing well enough to lift the organic business up by as much as 100 basis points.

Operator

Operator

Your next question comes from the line of Ken Wong with Oppenheimer. Your line is open.

Ken Wong

Analyst · Oppenheimer. Your line is open.

Great. Thanks for sneaking me in as well. So this question, I'm not sure if kind of appropriate at this stage, Neil. But mean Jim has established a pretty well-deserved reputation for delivering on cash flow and EPS in a past life. I guess as you kind of think about your background, how you look at the business, would you characterize yourself as having more of a growth or margin tilt?

Neil Barua

Management

Ken, thanks for the question. I appreciate it. And as a way of backdrop, and a reminder, I've been at PTC getting myself very much embedded here for the last 7 months. And so spending meaningful time here in Boston, moving the family out in the next few weeks out here. So, I've got a good -- the point being, I've got a really good context so far of the business. Clearly in this transition with all the great things Jim has done with this great executive team, I'm going to get to know the business a lot better. But that being said, I've been part of the framework with the executive team building the near-term and long-term plans for the business and feel really confident about what we have put forward based on the momentum based on what I see, I am very much supportive of how KT has put together is free cash flow framework around the levers we have around the resilient business and the layer cake growth opportunities we have that Jim articulated. So, from a perspective of me being new, it's actually me having spent meaningful time here making sure I was comfortable with the things that we heard on the call and the go-forward perspective of the business. So, feel good about that with the layer cake growth strategy as well as a very disciplined approach to make sure free cash flow is something we stay very much focused in on.

Jim Heppelmann

Management

And I can add in -- to give him some kudos here, he's ahead of plan on the free cash flow of ServiceMax. So, he gets it. I mean you know that cash flow comes from growth and careful application of spending and he's had a plan.

Kristian Talvitie

Management

And demonstrated you not to answer the previous question about which of Jim's children do you like.

Ken Wong

Analyst · Oppenheimer. Your line is open.

Appreciate the insights guys.

Operator

Operator

Your next question comes from the line of Daniel Jester with BMO Capital Markets. Your line is open.

Daniel Jester

Analyst · BMO Capital Markets. Your line is open.

Great. Thanks for taking my question. So, congratulations on the first cross-sell of ServiceMax, which I suspect on a different call might have been highlighted more in your opening remarks. Maybe you could just spend a minute sort of providing a little more context kind of how that deal came together. And as you think about accelerating the cross-sell opportunity, any sort of learnings or strategic adjustments you've made as you've got this first deal across the door? Thank you.

Kristian Talvitie

Management

Great question. And the children over time will be constructively across the whole digital thread. But in this regard of ServiceMax and SLM the cross-sell value that we're seeing and the momentum that we're building in a material deal that we closed out this past quarter was an evolution of an already significant customer of PTC for a number of years. And quite frankly, for the last three years, we've been trying to win it as a stand-alone business at ServiceMax when we put the companies together, went through LiveWorx and explain the closed loop -- model-based closed-loop digital thread strategy with PLM and SLM and the things that we could do to provide value for the customer, it was a no-brainer and there's no competitor that the actual industrial manufacturer out of Europe here had a choice to actually go to someone different. And so that thread and what we're doing to answer your second part of your question is across the collective customer base that has PLM and all the other categories that PTC has sold, we're actually integrating in the SLM portfolio and really showing the customer value and we've only started, as Jim mentioned, again, a material deal, and we feel confident that we're building the right pipeline and the energy around the customer really seeing a differentiated offer across this closed loop that we've been articulating as our strategy.

Jim Heppelmann

Management

Yes and I think that one was fortunate because LiveWorx made the lightbulb come on, and then we had a very short sales cycle. So I certainly I certainly hope we can have other such short sales cycles, that's atypical. But I think the light bulb went on for a lot of companies at LiveWorx, there was a lot written about it, if you've seen that. So, it was great support for the concept of the physical and digital, the closed loop model-based closed-loop product life cycle management concept. So, I'm very optimistic, and there are numerous deals in the pipeline. They just didn't happen to close quick enough to get done in the quarter.

Daniel Jester

Analyst · BMO Capital Markets. Your line is open.

Great. Thank you very much.

Operator

Operator

Your next question comes from the line of Saket Kalia with Barclays. Your line is open.

Saket Kalia

Analyst · Barclays. Your line is open.

Awesome. Hey guys. Thanks for taking my question here and congrats Jim and Neil, on your respective next phases. Listen, most of my questions have been answered. But maybe one for Kristian. Anything to note on pricing here, Kristian. I know the last couple of years have been responsive to the macro backdrop, right? Like not necessarily using that as much during tough times, also responding with inflation during more inflationary times. Anything to note more recently on pricing? Or how are you thinking about pricing going forward?

Kristian Talvitie

Management

Yes. Hey Saket, thanks for the question. I mean I do think as the CPI continues to trend down in the -- we start to see a little bit more stability in the overall macro environment that will also be reflected in pricing strategy. So, I would expect that we would see normal kind of normal price increases again, absent some abnormal -- extremely abnormal macro situation. But that's what I would expect we'd start to see more normalized pricing action. Similarly, what we did similar to what we've done prior to COVID.

Saket Kalia

Analyst · Barclays. Your line is open.

Understood. Thanks guys.

Operator

Operator

Your next question comes from the line of Andrew Obin with Bank of America. Your line is open.

Andrew Obin

Analyst · Bank of America. Your line is open.

Yes, hi. How are you guys?

Jim Heppelmann

Management

Good. Hey Andrew.

Andrew Obin

Analyst · Bank of America. Your line is open.

Jim, Neil, congratulations on the transition. Just a question. I know you guys have number of AI offerings, I think, co-generative AI design. I think you for expert capture, I think, uses semi AI. I think AI within ThingWorx -- you had this for a while. Are you getting more customer inquiries given we're in this AI news cycle? And is this enough to start moving the needle?

Jim Heppelmann

Management

Yes, I don't think it's ready to be a layer in the layer cake yet, Andrew, but it could head that way because certainly, there's a lot more industry buzz, a lot more people saying, what should we be doing? A lot of engineers saying, what does AI mean to engineering. And there's a lot of work going on at PTC, as you would expect, say, what else could we do? And of course, there's two dimensions of that. What can we do in our products that would create more value for our customers. And then secondarily, what can we do in our operations that would make us more productive. So, there's a lot of things happening here. And then we do have these three capabilities in the market already. So, I don't think that deserves yet to be a layer in that layer cake of growth drivers, but hey, let's try to develop it into one. I know that's on Neil's list.

Andrew Obin

Analyst · Bank of America. Your line is open.

Excellent. And just a follow-up question. What areas have you been adding incremental spending year-to-date?

Kristian Talvitie

Management

Andrew, it's Kristian. So, if you're referring to the comments that we were talking about kind of increased investment in the back half and growth drivers that's been primarily in continued investment in Windchill + in Codebeamer, in particular, to name a couple.

Andrew Obin

Analyst · Bank of America. Your line is open.

Excellent. Thanks a lot.

Operator

Operator

Your next question comes from the line of Nay Soe Naing with Berenberg. Your line is open.

Nay Soe Naing

Analyst · Berenberg. Your line is open.

Hi, thanks for taking my question and I'd like everyone else, congrats to Jim and will put your upcoming roles. -- for cost with a question on you mentioned that we're seeing the weakening macro numbers in the global manufacturing PMIs. I was wondering if and when we -- you do start to feel the pressure from those decline in macros, which aspects would you start to resume first deal the pressure? Would it be in new business? Or would it be when you renew contracts, customers are committing to a lower level of contract values than what you would have expected them to? And then in terms of growth percentage points, how much would be at risk if we start to see macro pressures in the performances?

Jim Heppelmann

Management

Yes, I think -- maybe I'll try a start, Kristian, you can help. So, I mean, the factors that build up ARR are fundamentally bookings and churn, but we can leave deferred and all that stuff out of the discussion for a minute. We've seen no evidence of increased churn in bad macro environments. We did not see it in 2009. We did not see it in 2020, and we have not seen it this year. So, I just feel like our software when it goes into production has always stayed in full production in terms of at least anyway, churn rates being the same. So, I'm going to take that off the table. I just -- there's no data through three down cycles to suggest that's vulnerable. And then as you go to bookings, I mean we've been clear, we've already seen some pressure in pockets. And when Kristian said some time ago that we -- our expectation was flat organic bookings for the year, well, we had probably hoped to do better than that. So, I think that's where we feel the pressure. But again, we gave some scenarios a year ago when we guided this 10 to 14 and said, We can actually withstand quite a bit of bookings pressure and still deliver some pretty impressive ARR results and off that, some pretty impressive free cash flow numbers. So, again, the business model is quite resilient, and it's because it's a recurring model with a low churn rate, I mean, fundamentally. So, you can go back and review that guidance. We're not really trying to guide the next year here, but I think the low end of the scenario was 30% bookings decline, which kind of matched more or less what we saw in 2009, but of course, the metrics were a little bit different then. But anyway, we sort of feel like even in a difficult environment, we can post some peer-leading growth rates and off that, peer-leading free cash flow growth rates because of the nature of the business.

Kristian Talvitie

Management

And I mean we're in a difficult environment right now.

Nay Soe Naing

Analyst · Berenberg. Your line is open.

Thank you very much. Particularly helpful.

Operator

Operator

That is all. I'd like to turn the call back to Jim for closing remarks.

Jim Heppelmann

Management

Okay, great. Well, thank you all, and thank you for the kind comments for both Neil and myself. We appreciate that. A lot of news here. We're going to be quite active on the Investor Relations circuit here over the next quarter, this current quarter. Starting with callbacks, which Neil and I will both participate in. We're planning to be in New York, Tuesday of next week. We don't have the details quite nailed down yet, so look for an e-mail from Matt, Shamal. And then PTC people, various different people are going to attend the KeyBanc Virtual Road Show on the 31st of July. We're going to the KeyBanc Annual Technology Leadership Forum in Vail on August 7th and the 28th, we're going to be at the Stifel Tech Executive Summit in Deer Valley. And we're going to as well be at the Citi 2023 Global Tech Conference in New York City on September 6th. So, you'll have ample opportunities to talk to us. We're looking forward -- lots of good stuff happening in the business. We think this CEO succession is good and healthy and careful and will be continuous and everybody is happy about it. So, thanks a lot for your time, and I appreciate the support and look forward to seeing you on the road or at the next earnings call as the case may be. Thank you.

Operator

Operator

This concludes today's conference call. You may now disconnect.