James Heppelmann
Analyst · Griffin Securities
Thanks, Kristian. Good morning, and thanks for joining us, everybody. Let me start by saying that, I think, all in all, Q2 was a very strong quarter. I won't tell you it was a perfect quarter, but I will say that I'm very excited about the underlying strength of our business that was demonstrated. While we posted a quarter that was ahead of our plan and at the top of our guidance range, we can still see some relatively obvious ways we can make the business even stronger going forward. We feel there's room for improvement, and with that, the potential of even stronger performance in the future. Let me start by reminding you that since 2009, I've been saying that the primary measure of our success is our ability to deliver on this 20% earnings growth per year through 2014. So against that draw, Q2 represents another good quarter under our belt. And with very strong performance from our maintenance business and with surging demand for our Creo CAD solutions, we're confident that we'll deliver the 20% to 25% earnings growth that we've been guiding till here in fiscal 2011. So factoring in the 25% earnings growth that we had last year, finishing 2011 in this guidance range would put us well ahead of the required pace at the 40% mark of that 5-year plan, with strong momentum going forward. I talked to you a number of times about how our 20% earnings growth plan is rooted in 4 factors, being growth, leadership, efficiency and predictability. So I'd like to reflect back on Q2 and actually the first half of fiscal 2011 from the perspective of that framework. In the area of growth, we said we'd like to increase our organic growth rates into the low teens and drive toward a 13% growth CAGR over the timeframe of this 5-year plan. We remain confident that we have strong growth prospects with our Windchill PLM and our Arbortext SIS, or Service Information System business, and similarly with our license revenue. But to get to the low teens overall, we said we needed to increase the growth rates of CAD and the growth rates of our Maintenance business, both of which have been growth laggard in recent years. So over the past 2 years, we put in place a number of initiatives to drive growth in these areas, including our Creo strategy for CAD, and a series of new business policies and operational improvements in our Maintenance business. Quite frankly, the success we've now demonstrated in those areas has surpassed my expectations. So the biggest challenge we have at the moment is balancing the various growth opportunities against our capacity. As you know, we have the same sales force selling both Creo and Windchill, and the strong demand we've seen for Creo in the first half, clearly takes selling cycles away from Windchill, suggesting we should be thinking about and probably working on remedies to what may currently be a capacity limitation to our growth opportunity. On the leadership front, we had another good quarter securing domino accounts that we've been using to demonstrate our ability to take market share in tough competitive environments. So included amongst the 3 accounts was our first true Creo domino, which was a large Japanese electronics company who decided to sweep out a mix of the Sol and Siemens tools in favor of an across-the-board standardization on Creo. A second account was a significant European industrial company who replaced an SAP PLM strategy. And the third was TJX, a local and large retailer here in Boston, who has multiple store brands, and starting with a long list of 15 vendors and ultimately selected PTC from the short list that included Siemens and the Sol. So we have good momentum there, and we feel we're well on track for our goal of 30 dominos by year end. On the efficiency front, we've made a lot of progress with big improvements in maintenance and much better services margins in Q2. Also in Q2, we began to migrate our R&D spending towards our longer-term business model, though, in reconfiguring these resources, we incurred a $3 million onetime severance cost in the quarter that serves to mask the progress we've made, but that progress will now become more apparent in future quarters. And then finally, on the predictability front, our goal is to evolve toward a business mix that has less quarterly volatility. That means a strong emphasis on our portfolio of annuity customers and the significant optimization of our Maintenance business that we've been working on. The 24 large deals in this quarter, this past quarter, as well as the 22 in Q1, demonstrated that, yes, we are building a solid base of dependable annuity accounts. If you look at the average deal size this year, you can see that we haven't had the megadeals, those license transactions larger than $10 million that we saw last year. At least we haven't had them yet, We remain hopeful. We might see some of those, but nonetheless, we remain at or above our plan in revenue and EPS outlook for the year because this base of annuity customers is really forming up nicely. So above all, I think this quarter shows how far we've come on the predictability front, that we can reach the high end of our guidance range without megadeals and even if a few license deals slip, such as we saw in the federal and defense arena in the midst of the federal budget chaos during Q2. So to summarize the quarter, we saw a Creo demand at levels we haven't seen since the mid-90s, but that level of activities stole some thunder from our Windchill business. We've seen the combination of strong license growth in recent quarters, coupled with tighter business policies, translate into real strength in our Maintenance business that should persist for a long time going forward. In terms of headwinds, we mentioned in the prepared remarks that we saw a few big Windchill deals in the federal and defense sectors slipped due to the federal budget crisis that nearly shut down the government. But with that crisis now resolved, we remain optimistic we'll land those deals in the back half of the year. We also absorbed the $3 million severance in the quarter. So when you net all that out, we still ended at the high end of our guidance ranges, so I'd have to say it was a very solid quarter, yet, we all know we could have done better. So with Windchill, Creo, Arbortext, and soon MKS, all showing strong growth possibilities, we're going to commit ourselves to ensuring that we have the balance and the capacity to capitalize on the full opportunity going forward. If we succeed in doing that, we should be looking at a situation of increasing organic growth going in the next year. And then with MKS layered on top of that, we could very well be looking at an upper teens growth opportunity in 2012. That would put another year of 20% earnings growth within reach based on revenue growth alone. And then we wouldn't have to stretch too far to meet or surpass that goal again for the third year of this 5-year plan. On a different note, you'll notice that yesterday we announced the management change in our sales organization, that I think is going to be a big positive going forward. Paul Cunningham was a 22-year PTC sales veteran with a long list of accomplishments. But with a new CEO and a new CFO wanting to reshape the company and move the business forward, I think we're better served by having some fresh energy and new ideas coming out of the sales leadership position. Bob Ranaldi, who we've reappointed that position, has done very well running our North American commercial business over the past several years, it's been very strong. And then years prior to that, he played a number of roles, but in particular, played a strong role in recruiting and developing our current channel sales leader, our current European sales leader and our current Asia-Pac sales leader. So I think Bob Ranaldi is just what we need and not the experience with the PTC system to take over without missing a beat, yet, someone who's is going to bring new energy, a fresh perspective, incredible work ethic that's going to help us evolve our distribution channel for the next level. So Paul's departure was very amicable, and we wish him the best in his new pursuits. I'm sure he'll do well. Finally in closing, I'd like to remind you that you are invited to our Investor Day, on June 14, at our Planet PTC event in Las Vegas. This is our worldwide customer group. It's a great opportunity to meet the team, see the newly-released Windchill 10 and Creo 1 products, learn about the MKS transaction and what that acquisition is going to mean to our models going forward and so forth. So please follow up with Kristian if you have an opportunity or an interest in participating. So with that, I'll turn it over to Jeff Glidden, to see if he has any comments to add to that.