Jose Luis Laparte
Analyst · IFS Securities. Please go ahead
Good morning and thank you for joining our earnings call for the fourth quarter and the full fiscal year 2017. The Company reported sales for the quarter of $711 million, a growth of 3.6% from Q4 of last year, and net income of $19.8 million for an earnings per share in the current quarter of $0.64. This compares to $0.74 per share a year ago when we indicated that the beneficial impact of certain tax related items reduced our effective tax rate and favorably contributed approximately $0.06 per diluted share to our results in that comparable quarter. For the full fiscal year, warehouse sales were $2.91 billion, a growth of 3.2%, with earnings per share of $2.98 compared to $2.92 in fiscal year 2016. We saw a reduction of operating profit in the quarter in both our Central America and Caribbean segments compared to a year ago, largely related to lower sales in our largest market in each of those segments, Costa Rica in Central America and Trinidad in the Caribbean. The other hand, Colombia continued to outperform with sales growth of nearly 21% and operating profit improvement of $2.7 million, from a loss last year of $1.2 million in Q4 to an operating profit this year of $1.54 million. The fourth quarter also had higher expenses, which were recorded in corporate G&A, associated with a specific initiative that we are focused on to drive growth and efficiency in the future but have near-term costs. I will address some of those initiatives in my later remarks. Let me begin with warehouse sales. The 3.6% growth in total sales for the quarter was all driven by a higher number of transactions. The average ticket was essentially flat from a year ago. In Colombia, we saw a strong sales of 20.7% compared to the same quarter last year, including the sales of the Chia location, which opened on September 1, 2016. If we look at comparable clubs, the growth will be 4.4% with the effect of cannibalized sales, particularly in our Salitre Bogota club. Fortunately, the exchange rate has been pretty stable in that market for the last few months, making the comparison in U.S. dollars and Colombian pesos very similar. It is exciting to see our business results in this market now that the currency has stabilized, even with the recent increases a few months ago in their VAT, which went from 16% to 19% in certain products. We have also seen good results in margin and membership, which I will address further. For the Central America region, we finished the quarter with total sales growth of 2.1%, driven by growth in most of our markets like Panama, Guatemala, Honduras, El Salvador and Nicaragua. Costa Rica experienced a decrease in sales of minus 1.1% for the quarter, to some degree affected by currency since in local currency it will be a 3.3% positive growth. Obviously, this is somewhat significant however in that Costa Rica is our largest market in terms of sales. The Caribbean had a slightly favorable comp of 0.7% for the 13-week period. We continue to see difficult economic conditions in Trinidad, which had a negative 13-week comp of minus 1.9%, and Barbados which came down minus 4%. The Dominican Republic and USVI recorded good sales growth, but Jamaica led the path with sales growth right at double digits for the quarter. Overall, comp growth for the 13-week period ending September 3, 2017, finished at 1.9%. For the full fiscal year, our 52-week comp sales were 1.5% in total with Central America up 1.4%, the Caribbean down minus 1.2%, and Colombia up 10.2%. We finished the fiscal year with over 1,000,542 membership accounts, representing a 3.5% increase to our base from a year ago. Membership income for the quarter was $12.2 million, a 5.3% increase. The higher growth in membership income compared to account growth is largely due to the membership fee increase we introduced in Colombia in the month of February. Our 12-month membership renewal rate for the end of the quarter and year was 85% compared to 80% a year ago. Most of the growth is reflected by the improving renewal strength in Colombia. The 12-month renewal rate in Colombia has improved from 58% a year ago to 78%. In addition, we continue to attract new members to our clubs in Colombia. Given the relative currency stability of the past 18 to 24 months, I continue to be upbeat about our opportunity in Colombia for fiscal year 2018 and beyond. Our Chia club near the city of Bogota, which opened a year ago, is showing good growth in membership and transactions at the Salitre Bogota club after a year of suffering the effect of cannibalization is back on the growth trend, finishing the month of September with double-digit sales growth. Our club in Medellin, our second highest volume club in Colombia, comped nearly 27% last fiscal year and 16% in this past month of September. We continue our efforts to identify possible locations for new warehouse clubs in Colombia and have a few targeted site opportunities in addition to exploring other ways we can serve that market. The combination of good sales and membership growth, somewhat higher but still aggressive margins on exciting merchandise, and good operating standards in our Colombian clubs have resulted in a much improved business result. Operating income in Colombia for the full year was $4.9 million versus an operating loss a year ago of $5.4 million. Let me say a few words about merchandise in general. Company-wide, the top categories for the quarter where we saw double-digit sales growth included gourmet deli, tires and fashion apparels. We have been very active in growing our road shows as a new initiative with good results. We saw single-digit growth in candy, pet, soda, deli, seafood, automobile and hardwood. Overall, our softlines department and fresh areas led the way in growth with a total comp growth of 13% and 2.5% respectively for the quarter. I would like now to provide some updates on different areas of the Company and different activities going on as we start the new fiscal year 2018. As we started the year in September, we had the challenges of the hurricane events that affected the region where we operate in the Caribbean and South Florida. In particular, USVI got affected more than other locations with the one-two punch from Irma and then Maria. We were closed for a total of nine days during the month of September and had to curtail operating hours on a number of other days to comply with local curfews. We were fortunate that our building handled the storm well in USVI and only received minor damage, including losing all our light-posts in the parking lot and some cosmetic damage to signage on the outside of our building. We were able to run on generator power for a few weeks and even managed to connect wires into our bank to handle credit card transactions in the days immediately following the first storm. We certainly didn't see any normal operation during the month, given the challenges that the country experienced with lack of fuels, difficulties to move around the island caused by road damage, and inconsistent or nonexistent communication. But I am happy to say that we were able to open quickly and provide much-needed supplies to our members while many other retailers were closed. It is a testament of the commitment of our employees who reported to work despite difficult conditions and/or damage to their own homes. I would like to recognize and to thank all our employees in that location for their efforts in serving our members' needs during the difficult times we had there. We provided some extra relief to our employees to help them get back on their feet. That particular club finished the month of September with a decrease on sales of 16.5, and during October we have seen a more stabilized level of business. It may still take a few months to see the real impact of the storm to the other businesses in the island, including hotels and other tourism industries that drive the economy in USVI. Other locations in the region, like Dominican Republic and Barbados, had to close for business for a couple of days also due to the storms, but we're happy to report that there was not any damage to our warehouses in those locations. In Miami, we were also lucky and our new distribution center only received some minor damage, but nothing of consequence considering what happened in other cities and facilities in the Caribbean and South Florida areas. While there has been some minor interruption of merchandise flow, we were generally able to maintain our shipments and recover once the storms passed. I would like to express my best wishes to our members, employees and all those affected by the storms throughout the Caribbean and Southeastern U.S. Despite those unfortunate events, we started the new fiscal year with a good performance, reflected by a 2.8% comparable growth for the four-week period that ended October 1, 2017. In October, we opened our seventh warehouse club in Costa Rica in the area of Santa Ana, an area west of San Jose. Again, we were affected by weather on our opening day with torrential rains and flooding around the city. Nevertheless, we had a successful opening and good sales have continued. This new location will certainly impact our other clubs in the city, especially our Escazu location, which will probably experience about a 20% to 25% cannibalization. However, we believe that it will allow Escazu, our highest volume club in Costa Rica and the second highest in the Company, to grow again given the traffic and congestion in that area associated with the popularity of our club. Other clubs in Costa Rica may also suffer some cannibalization to a smaller degree, but as a Company we're happy to consolidate our presence in such an important market for us. If our projections are correct about the transfer of sales from Escazu, our reported comps over the next 12 months could be impacted by 75 to 100 basis points. We are also excited about a number of initiatives and strategies that we have been working on, some of which we are launching as we begin the new fiscal year. We have one dedicated to increasing the value of our membership and bring more innovation to our warehouse clubs so that our members can view our membership as a bigger part of their lives. With that said, we are introducing a few new programs and initiatives in our clubs to keep creating excitement and improve our average purchase within our clubs. Let me speak to a few of those. We opened our first optical center with our new Santa Ana location at the beginning of October. This week, we opened our second location in Escazu club. Members are able to get either lenses or frames in that new optical center. So far, with just a few weeks of experience, we're pleased to see the response from our members on this new offering. We are able to offer good savings and great value compared to other alternatives in the market. As soon as we get more results, we will be able to make an assessment on how to grow this initiative, but so far we're happy with the initial results. We have also been working on more gourmet foods, for example [indiscernible] road show which started at the Santa Ana opening, offering our members a high-quality exciting product that receives great response. In our Salitre Bogota club, we opened our first PriceSmart coffee kiosk, where we offer our own private-label member selection coffee and some baked goods in a setting not unlike you will see in the U.S. The kiosk sits just outside the entrance to our club. While this is also a new test, it is showing good results and positive feedback from our members and we may look to do more of this. Another member-centric initiative was launched in Panama during the month of September, our Platinum membership program. Panama is now the second market which offers the Platinum card, which has been in place for a number of years in our Costa Rica market. The initial acceptance of the program has been very good in this market and sign-ups and upgrades are running ahead of our expectations. As a reminder, this program provides the members the opportunity to get a 2% reward cashback for all the purchases they make at PriceSmart. The cost of the Platinum membership is $75, which compares with $35 for the regular membership. In our experience in Costa Rica, we actually saw higher spend with the Platinum members a year after they joined the program. Renewal rate on Platinum members is about 94%, and those members represent over 24% of our sales in Costa Rica. In addition, we will be launching the Platinum program next month in the Dominican Republic. Last but not least, we're also looking at some plans to enhance our co-branded credit card program in an effort to keep growing the number of members that have our card, which reduces our cost while providing an increasing level of rewards, convenience and value to our members. In terms of expansion, our future club in Dominican Republic in the area of San Isidro is under construction for a grand opening in spring 2018, and we're in the middle of expansion of two of our warehouses, one in Pradera, Guatemala and the other one in Kingston, Jamaica. Both of those clubs will have not only additional sales floor space but also more parking to improve the members' shopping experience. Before we move to John's comments, I would like to cover one additional topic, which I also mentioned in our last earnings call. As a Company, we realize the importance of the online activity occurring in the United States and we realize that it is an important trend in meeting future consumer needs. We at PriceSmart are developing a strategy plan and investing in technology to better satisfy our business and retail members. [Indiscernible] development and strategies in this area, we have decided to stop what we call our international catalog business. We learned a lot in trying to make that business work but we feel we needed to refocus our efforts in developing technologies that will better serve our members and contribute to a future growth path. We currently have a new group of people working on what we call the innovation team. Their main goal is to integrate the best of our traditional brick-and-mortar warehouse clubs with the new trends of online shopping and create the right omni-channel experience for our members. We also created an innovation committee of the Board that oversees the efforts of this innovation team. The Board has designated $3 million to $5 million of technology-related spending for this fiscal year 2018, and we believe that the returns of these efforts will be important to create a seamless omni-channel experience for our members. We began this effort and spending in early Q4 with the associated expenses for this and other initiatives that are focused on the long-term success of the Company in this changing retail environment, and that is recognized in our general and administrative expenses in the quarter. It is our intent to continue to make these investments, fund these investments and seek innovation solutions as to how we can best serve our members and markets in the future. Thanks again for joining us today. After John's remarks, we will take your questions.