Tom Boyle
Analyst · Steve Sakwa of Evercore
Well, we certainly have done more Gerard, we've got now several facilities that are close, and in fact, Jersey City is now larger than Gerard. Jersey City is our largest current system, our current property in our system, about 4200 units, we open that just a little over two years ago, today, it's nearly 90% occupied. So what leads us to and how we basically place design and configure something of that magnitude in the market is we use a lot of analytics, we look at the level of competitive activity and then we take a lot of the day-to-day metrics, we see in light properties that we may own a particular area to decide how big to go. But there's no question the bigger facilities like this create another level of complexity. That again, we have to tune our operational teams to, again handle. So Jersey City, it wouldn't be unusual for instances as we filled that property up to have 40 to 50 movements, literally in a weekend. And if you bench that against kind of a traditional size, storage facility, that might be a volume you see in a month. So you've got to have a team of people, running the asset, you've got at a different level, you've got different complexity relative to the design of the facility itself, number of elevators, the way the Florida floor configuration works on unit sizes. And with the amenities, though, however, with these configure facilities, customers level and again, they are very efficient, very customer service oriented, because we're running again, larger teams that are, clearly accessible and out the counter. Well, we're, opened all day long. And, again, we're looking at expanding that platform where it makes sense in many different parts of the country. So, that's too though, if I connect that to some of the activity that we're seeing on the acquisition side. Naively a number of owners or developers have come into the business thinking. Okay, it's a good idea to just go as big as we can, we'll go into the city. We will, if we were thinking about building a 50, or 75,000 square foot product, will go to 100,000 or 125,000 or even in some cases larger than that, without the skill, knowledge, and capability to actually run a facility of that size. And it's not unusual. And we see a time and again, where a facility like that can get to 50% or 60%, occupied, and it just stalls, because if you don't have the ability to drive volume. Understand how to cater to existing customers. If you haven't got the right technology capabilities or day-to-day customer service, you're going to, you're going to flat line. Now that creates so many cases, its a good opportunity for us, and we're seeing more and more of them.