Ronald Havner
Analyst · Ki Bin Kim with Macquarie
Thank you, John. Our pricing and promotional strategies worked well during the quarter. We rented nearly 13,000 more units in Q4 compared to last year, or a 7% increase. This is offset by higher move-outs of 15,000 customers. For all of 2010, we rented about 22,000 more units, offset by 2,000 more move-outs resulting in 20,000 more net customers. Our spread in year-over-year occupancy at December 31 remains healthy at 1.5% compared to 1.7% at September 30 and 1.1% at June 30. Same Store revenues per available foot grew by 2% in Q4, compared to 1% in Q3. At the end of January, both occupancy and in-place rents were higher than the prior year. Asking or street rents were also above last year during January. Going into the prime rental season, we are in solid position with higher occupancy and rental rates. 19 of our 20 largest U.S. markets achieved positive year-over-year revenue growth in the fourth quarter, compared to 16 in Q3 and only six in Q2. The Washington, D.C., Baltimore market lead the country at 5.1%, followed by New York at 4.6%. Los Angeles, our largest market, grew by 0.1% in Q4, compared to a decline of 0.7% in Q3. The Florida and Georgia markets were also our most improved, sequentially growing by 2.6%, up from 0.1% in Q3. Our net customer acquisition costs were lower, primarily due to higher move-in volumes, lower marketing costs and higher rental rates. Going into the first quarter, we expect our immediate spend will be comparable with last year. In Europe, Same Store top line growth continues to improve. Higher asking rates were offset in part by lower occupancy, leading to 2% revenue growth in Q4. Net operating income was equal to last year despite higher advertising and property taxes. Property acquisition activity in the U.S. accelerated nicely in 2010, and we expect this trend to continue into 2011. For all of 2010, we've closed out 42 properties totaling 2.7 million square feet for approximately $240 million. With that, operator, let's open it up for questions.