Ronald L. Havner, Jr. - Vice Chairman, Chief Executive Officer and President
Analyst · Goldman Sachs
Thank you, John. Our combined domestic same-store REVPAF or revenue per available foot grew by 3.1% in the quarter due to rate growth and positive absorption. We continue to aggressively price, promote, and market our product in order to drive customer volumes. For the quarter, our pricing and promotional programs generated 1,200 more net customers than last year. At June 30th occupancy ended at 91.7% equal to the prior year and our July 31st occupancy was 91.5%, 0.3% ahead of last year. For July, we had net move-outs of 2,900 customers versus 5,100 net move-outs last year, an improvement of over 40%. Historically, July is a net move-out month, most of which occurs on a very last date of the month. Our most challenging markets continue to be in Florida and Honolulu where we had negative top line revenue growth. Florida makes up about 10% of our combined same-store domestic portfolio and lower rates in occupancies in this market reduced the combined same-store revenue growth by about 50 basis points. We are starting to see some positive trends especially in Miami. Honolulu continues to be negatively impacted by additional supply and reduced demand resulting 8% revenue decline in this market. With respect to the question of how the housing market crisis is impacting our business, we posted a supplemental schedule on our website outlining foreclosure rates and changes in home prices for the 20 markets reported on by S&P, Case Schuller and Realty Track. We've compared that analysis to our same-store revenue growth and occupancy. It's an interesting analysis and it does not appear to be a direct correlation to local housing market conditions and our performance at least in the short-term. However, the overall reduction and moving activity tied to the decline in home sales is no doubt impacting our business. The European same-stores continue to perform well. For the quarter Europe achieved a top line growth of 4%. Europe continues to benefit from tight expense control that helped drives NOI higher by 11%, and the gross profit margin to 61.6%. As we've said before, Europe's growth rate will start to normalize, and we believe we're approaching that point. Some key markets, especially London, are under pressure, and the ability to reduce expenses is more modest than two years ago. In summary, the good news is, customer volumes are up, pricing promotion and marketing programs appear to be working. Occupancies are higher going in the third quarter, and we have better absorption in Q2 in July than last year. Receivables and other cash collection metrics are the same or better than last year. The bad news is asking rates are below last year, credit card usage is higher up to 49% from 46% last year with credit card discounts up $300,000 to $6.9 million year-to-date. We show credit card discounts as a reduction of revenue not as an expense. Promotional discounts are also higher, resulting in 20% increase in customer acquisition costs. Putting all this together, while we're going in the third quarter with higher occupancy, rates for new customers are less than we charged last year. So our revenue growth could be lower into the third quarter, and possibly the fourth quarter depending on the level of pricing and promotions needed to sustain customer volumes. With respect to investments, we're well-positioned for this environment. We have bought $800 million of cash, just over 2%. So we have a lot of earnings power built into deploying this capital. Reverse inquiries are increasing and salary expectations are starting to adjust. However, we still have other ways to go. We will remain patience and disciplined. With that operator, let's open it up for questions. Question And Answer