Mark B. Grier
Analyst · Deutsche Bank
Thank you, John. Good morning, good evening or good afternoon, whatever the case may be. Thank you for joining our call today. I'll take you through our results for the quarter and then I'll turn it over to Rob Falzon, who will cover our capital and liquidity picture. I'll start with an overview of our financial results for the quarter, shown on Slide 2. On a reported basis, common stock earnings per share amounted to $2.20 for the fourth quarter, based on after-tax adjusted operating income of the Financial Services businesses. This compares to EPS of $1.76 a year ago. After adjusting for market-driven and discrete items in both the current quarter and the year-ago quarter, EPS was up 31%, amounting to $2.22 compared to $1.69. On that basis, pretax earnings for our operating divisions increased by 41% for the quarter. Nearly 1/2 of this increase came from organic growth in the base of account values and assets under management, driving higher fees in our U.S. businesses. In addition, lower expenses in several businesses reflect non-recurring costs we incurred a year ago. The remainder of the increase came mainly from a greater contribution from investment results in our retirement business, driven largely by the pension risk transfer business we put on the books late in 2012 and bolstered by exceptionally strong current quarter returns from non-coupon investments; the contribution of the business we acquired from Hartford through our Individual Life results; and finally, by continued growth of our international Insurance business, which also benefited from lower expenses, including cost synergies as the Star and Edison integration is now essentially complete. On a GAAP basis, we reported a net loss of $427 million for the current quarter. This reflects the accounting impact of foreign currency remeasurement of non-yen liabilities on the books of our Japanese insurance companies, reflects losses on sales of lower-yielding securities from portfolio repositioning and reflects negative mark-to-market on derivatives we used in duration management driven by rising interest rates. The comparison of book value per share, excluding accumulated other comprehensive income, or AOCI, is affected significantly by the geography mismatch from asset and liability changes due to foreign currency fluctuations, where the impact on non-yen liabilities runs through the income statement while the offsetting impact on the assets is included in AOCI rather than net income. After adjusting the numbers to remove the impact of this mismatch, book value per share is $59.99 at year end, up $1.91 from a year ago after payment of dividends totaling $1.73 per share. As we've told you, we also evaluate our ROE performance in relation to our goals after adjusting for this accounting geography mismatch, which benefited our reported ROE by reducing the denominator. After removing this benefit, along with the net benefits to results for market-driven and discrete items, our ROE for the year 2013 would be about 15%, reflecting solid underlying performance across our businesses with tailwinds including a strong contribution from non-coupon investment results, favorable life mortality and favorable retirement case experience. Slide 3 presents a rundown of the short list of market-driven and discrete items included in our results for the quarter. In the Annuities business, improving fixed income returns for our separate account funds and the equity market increase in the quarter caused us to release a portion of our reserves for guaranteed minimum death and income benefits and led to a favorable DAC unlocking, resulting in a benefit of $0.14 per share. Going the other way, based on an internal review, we strengthened reserves in our International Insurance Life Planner business for a group of policies that came to us in an acquisition a number of years ago. In Gibraltar Life, we recorded reserve true-ups mainly in connection with an update of a policy administration system that is now essentially complete. Together, these reserve refinements amounted to a charge of $0.14 per share. In addition, charges for integration costs in the quarter totaled $0.02 per share. In total, the items I just mentioned had a net unfavorable impact of just $0.02 per share on fourth quarter results. During the year-ago quarter, market-driven and discrete items produced a net benefit of $0.07 per share. In addition, results for the year-ago quarter included expenses that we estimated to be above a baseline level for items such as bond start-up costs and business process improvements with the negative impact of about $0.14 per share, about 1/2 of which was offset by a favorable catch-up in our effective tax rate for the quarter. The outsized expenses in the year-ago quarter contributed to favorable current-quarter expense variances in some of our businesses, which I will cover in a few minutes. On Slide 4, you see a view of our ROE trend with the underlying earnings performance. In order to show a trend that is indicative of our business results, the earnings per share and ROE we displayed here are based on after-tax adjusted operating income, excluding the market-driven and discrete items we've identified in our earnings releases. In addition, we've excluded the impact on ROE of foreign currency remeasurement that affects our book value through net income. Our earnings per share on this basis grew at a compound rate of about 20% over this period, roughly the same as our reported EPS and drove the ROE expansion. While rising equity markets and the tailwinds in 2013 that I mentioned contributed to our results, the main drivers of this progression were: Continued organic growth, the successful integration of the Star and Edison businesses we acquired in 2011, the pension risk transfer transactions we closed in late 2012 and the contribution of the Individual Life business we acquired from Hartford in early 2013. Turning to Slide 5. On a GAAP basis, the net loss of $427 million for the Financial Services businesses in the fourth quarter includes amounts characterized as net realized investment losses of $2.4 billion pretax, comprised of the items you see here. Foreign currency remeasurement losses primarily represent changes in the value of non-yen liabilities relating to products denominated in U.S. dollars and other currencies on the books of our Japanese companies where the functional currency is the yen. The yen weakened in the fourth quarter, causing us to record a loss in the income statement because it would take more yen to pay off these foreign currency liabilities. We consider this noneconomic because the liabilities are matched with assets in the currencies in which they will be settled. The income statement loss results from the accounting geography mismatch that I mentioned. Product-related embedded derivatives and hedging activity had a negative impact of $193 million in the quarter. The current quarter pretax loss also included $342 million from negative mark-to-market on derivatives, mainly related to asset liability duration management and largely driven by rising interest rates. The realized losses of $573 million in the quarter for general investment portfolio activities were driven largely by bond sales. We took advantage of market conditions to reposition our general account investments and the interest rate-driven losses on the securities we sold allowed us to monetize tax benefits. Impairments and credit losses on investments were $48 million in the quarter. Moving to our business results, and starting with Slide 6. Slide 6 shows our U.S. Retirement Solutions and Investment Management businesses with a view of the results of these businesses and the adjustments we would make for market-driven and discrete items to get a view of underlying performance relative to a year ago. Slide 7 highlights annuities. After adjusting for market-driven and discrete items, which include unlockings and experienced true-ups in each year and a software write-off in the year-ago quarter, annuity results were $384 million for the quarter, an increase of $128 million from a year ago. Stripping out the impact of market-driven and discrete items, as we've done on Slide 8 in the gold bars, the trend of earnings from the Annuities business had outpaced our account value growth over the past year. Account values passed the $150 billion milestone, reaching $154 billion at year-end, up 14% from a year ago. The increase was mainly driven by market appreciation, with gross sales for each of the past 3 quarters at just under $2.5 billion. The rising account values drove a 16% increase in policy charges and fees compared to the year-ago quarter and have reduced our estimate of the perspective cost of guaranteed death and income benefits associated with our contracts. In addition, the improvement to our gross profits have contributed to a more favorable DAC amortization rate. Current-quarter results also benefited from lower expenses, reflecting the inclusion in the year-ago quarter of $17 million of costs that we estimated to be above a baseline level for items including business process improvements in areas such as technology and back-office functions. Shown on Slide 9, our gross annuity sales for the quarter were $2.4 billion, in line with this year's second and third quarters but down from $3.8 billion a year ago. We regard our level of sales as an outcome rather than a target and we've taken a number of actions over the past year to adapt our products to the current environment in order to maintain appropriate return prospects and improve our risk profile. With the introduction last February of our current living benefit feature called Highest Daily Income, or HDI 2.1, we reduced the income payout rates at various age bands and eliminated the guaranteed doubling of protected withdrawal value after 12 years, while leaving writer charges unchanged. In addition, we have withdrawn our x shares or bonus products, we have suspended acceptance of subsequent premiums in generations of products offered before 2011 and we've implemented a cap on subsequent purchase payments on more recent HDI products. We've also reduced the commissions we pay. We've also taken steps to enhance our product portfolio, allowing us to broaden the choices we can offer to retirement-focused clients and their advisers while diversifying our risk exposure. We have brought to the market a product we call Prudential Defined Income, or PDI, which directs a client's entire investment to a multi-sector fixed income investment portfolio. PDI provides a guaranteed lifetime income amount, which is determined by applying an income payout rate based on the client's age at time of purchase to the premium the client pays. The payout percentage grows at a contractual roll-up rate until lifetime withdrawals begin. The product design allowed us to change both the income payout rate and the roll-up rate for new business on a monthly basis, enabling us to keep pricing in sync with changing market conditions. PDI has begun to meaningfully contribute to our sales mix accounting for about $450 million, or just under 20% of gross sales for the quarter, growing from about $250 million in the third quarter as more investment professionals have become familiar with the product's value proposition and additional distributors have signed on to include it in their platforms. Slide 10 highlights Retirement. The Retirement business reported record-high adjusted operating income of $295 million for the current quarter. This compares to $147 million a year ago after adjusting for a $78 million benefit included in the year-ago results from the recovery under a settlement of losses we have recorded in 2007. Excluding this recovery item, earnings were up $148 million from a year ago. Third quarter results benefited by $112 million from a greater contribution from net investment results. This includes about $55 million of returns that we would consider above our average expectations on non-coupon asset classes. The remainder of the increase came mainly from higher fees driven by account value growth and the greater contribution from case experience reflecting the pension risk transfer business that came on the books in late 2012. Turning to Slide 11. Total retirement gross deposits and sales were $9.9 billion for the current quarter compared to $43 billion a year ago, which included $33.6 billion for the GM and Verizon pension risk transfer transactions. Standalone institutional gross sales amounted to $4.1 billion in the current quarter compared to $5.6 billion a year ago, excluding the GM and Verizon transactions. Third quarter sales included $3.2 billion of stable value wrap products while the year-ago quarter included $5.3 billion of those sales. We are beginning to see greater competition in the market for these products with a decrease in the number of wrap providers. Full service gross deposits in sales were $5.8 billion for the quarter with 5 case sales of over $100 million, including a major case win of $1.2 billion. This compares to a total of $3.9 billion a year ago. Net flows were positive for the quarter. Total retirement net flows for the quarter amounted to $1.4 billion and account value stood at a record high $322.9 billion at year-end, up $33 billion from a year ago. Slide 12 highlights asset management. The asset management business reported adjusted operating income of $209 million for the current quarter compared to $185 million a year ago. Results for the year-ago quarter included a $41 million benefit from the sale of a real estate-related investment that you see here as a market-driven and discrete item. The absence of this year-ago benefit led to a $32 million lower contribution in the current quarter from what we call, other related revenues, which encompasses incentive, transaction, strategic investing and commercial mortgage activities. While most of the segment's results come from asset management fees, the contribution from these activities is variable in nature since it reflects changing valuations and the timing of transaction. The increase in earnings for the asset management business was mainly driven by higher asset management fees reflecting growth in assets under management. The segment's assets under management amounted to $870 billion at year end, up 5% from a year ago, reflecting about $24 billion of net positive institutional and retail flows over the past year. Results also benefited from lower expenses associated with asset management activities reflecting costs we incurred a year ago that we estimated to be in excess of a baseline level including those associated with the launch of the closed-end mutual fund. Turning to Slide 13. Here are the results of our U.S. Individual Life and Group Insurance businesses showing the adjustments to Individual Life results for integration and transaction costs related to The Hartford acquisition and an adjustment to the group insurance results a year ago for an increase in legal reserves. Slide 14 highlights Individual Life. After adjusting for market-driven and discrete items, Individual Life reported earnings of $165 million for the current quarter, up $51 million from a year ago. The increase was driven by the contribution of the in-force block of business we acquired from Hartford. The business integration is well on track. We are now benefiting from a unified distribution system, drawing on Hartford's strength in financial institutions and our solid positioning in the brokerage general agency channel. As planned, we transitioned to an integrated product portfolio as of the beginning of this year and cost synergies are continuing to emerge in line with our expectations. Mortality was favorable in comparison to our average expectations, both in the current quarter for the acquired Hartford business, as well as the legacy Prudential business, and in the year-ago quarter. Including reserve requirements, this contributed about $30 million to current-quarter results. Moving to Slide 15. Individual Life sales, based on annualized new business premiums, amounted to $166 million for the current quarter, including $69 million from the third-party distribution partners that came to us with The Hartford acquisition. This compares to total sales of $144 million a year ago. Guaranteed universal life sales for the quarter amounted to roughly $80 million, essentially unchanged from a year ago when we did not yet include the Hartford distribution system. We've taken actions to limit concentration in these products and to maintain appropriate returns, including a series of price increases most recently this past October. And we've implemented a cap on the amount of premium a client can invest when purchasing a contract. These actions have contributed to the decline in our overall sales level from the first 2 quarters of 2013. Current-quarter sales of universal life without secondary guarantees, shown in the gold bars, contributed $27 million to current-quarter sales, up $20 million from a year ago. This type of product has been popular among clients of the distributors who came to us with The Hartford acquisition. And we've carried the best features of The Hartford product portfolio into our integrated product portfolio through our Prudential Founders Plus product that we launched a few weeks ago. Slide 16 highlights group insurance. Group insurance earnings amounted to $58 million in the current quarter compared to $8 million a year ago after adjusting for the charge to increase legal reserves. The $50 million increase reflected improved claims experience in group life with a lower claim count in the current quarter and in group disability where we had a greater benefit from claim resolutions. Turning to Slide 17. Slide 17 shows the results of our International Insurance business adjusting for reserve refinements in the current quarter and for integration costs. Slide 18 highlights our Life Planner operations. After adjusting for market-driven and discrete items, our Life Planner business reported earnings of $381 million for the quarter, up $49 million from a year ago. The increase was mainly driven by continued business growth. On a constant dollar basis, insurance revenues, including premiums, policy charges and fees, were up by 7% from a year ago. Foreign currency exchange rates, which reflect our hedging of yen income at JPY 80 for 2013 versus JPY 85 in 2012, contributed a benefit of $11 million to earnings in comparison to a year ago. Slide 19 highlights Gibraltar Life. After adjusting for the items I mentioned, Gibraltar Life reported earnings of $378 million for the current quarter, up $53 million from a year ago. The current quarter benefited from a contribution from investment results about $20 million greater than a year ago, with the increase mainly driven by our yen-based fixed income portfolio. Third quarter results also reflected lower expenses including additional cost savings from the Star and Edison business integrations. With the integration process now essentially complete, the $250 million of annual cost saves that we had targeted has been substantially achieved on an annualized run rate basis. Current-quarter results for Gibraltar also benefited by $10 million in the comparison from foreign currency exchange rates. Shown on Slide 20, International Insurance sales on a constant dollar basis were $742 million for the current quarter compared to $1.1 billion a year ago. Our international sales pattern is affected by: Market developments; seasonality, which favors the first and second quarters; and by actions we've taken such as repricings. Gibraltar's yen-based Bank Channel Single Premium Whole Life product contributed $419 million to sales in the year-ago quarter, marking the crest of a sale surge that followed market developments earlier in 2012. In order to limit our concentration in the product and maintain appropriate returns, we implemented crediting rate reductions and reduced commissions effective at the beginning of 2013. And we recently discontinued sales of this product. The decline in sales of this product in the current quarter compared to a year ago more than offset an overall increase of $76 million or 12% for the remainder of our international insurance product portfolio. Moving on to Slide 21. Life Planner sales were $314 million in the current quarter, up $38 million or 14% from $276 million a year ago. As you see in the dark blue bars, more than 1/2 of the increase came from Japanese yen-based products, including a retirement income product where a pending change in commission rates contributed to accelerated sales. Sales of U.S. dollar-denominated whole life and retirement income products shown in the gold bars are essentially flat from a year ago. Changes in currency rates have made products that are denominated in U.S. dollars more expensive to Japanese consumers in yen terms, making yen-based products relatively more attractive. Fourth quarter sales in our Life Planner operations outside of Japan were up $14 million from a year ago. The increase came mainly from Brazil where we are growing our Life Planner force and from Korea. Slide 22 presents the sales trend in Gibraltar. Sales from Gibraltar Life were $428 million in the current quarter compared to $785 million a year ago. Taking a look at the gold portions of the bars, you can see a $344 million decline in sales through the bank channel. This reflects a $395 million decrease in sales of the single premium yen-based product that I mentioned, with the current quarter including a small amount of residual sales. Sales of other products through banks increased by $51 million, mainly driven by recurring premium death protection policy. Sales by life consultants are down $21 million from the year-ago quarter. Over the past year, the life consultant count has declined by about 2,000 to roughly 9,300 life consultants at year end, which is consistent with our expectations as we implemented minimum production requirements and other Prudential standards for the sales force that came to us with the Star and Edison acquisition. The impact of this decline in headcount was largely offset by an increase in productivity in terms of policies sold per life consultant per month, contributing to more cost effective distribution. Sales by independent agents, which are mainly in the small business market, are up by $8 million from a year ago. Slide 23 shows corporate and other. Corporate and other operations reported a loss of $397 million for the current quarter. This compares to a $303 million loss a year ago after adjusting for market-driven and discrete items, which included charges to increase our reported liabilities for employee benefits and to write off bond issue costs. The increase in the loss reflects higher expenses in the current quarter including nonlinear items such as compensation programs that are based on our performance for the year. This result includes the impact of a one-time special recognition program covering our broad employee population, excluding senior management. The impact of this program amounted to $0.09 per share in the quarter. Now I'll turn it over to Rob Falzon.