David Meniane
Analyst · D.A. Davidson
Thank you, Tina. Good afternoon, everyone, and thank you for joining us. As reported in today's release, for Q4 2022, we marked our 12th consecutive quarter of double-digit year-over-year sales growth of $154.5 million, up 11.8% from the prior year. On a 2-year stack, revenues for the quarter were up 27.2%. Also, for the full fiscal year 2022, we're excited to beat company records for both top line at $661.6 million and $26.1 million for adjusted EBITDA. For those keeping score, this is our third year in a row of posting record revenue. A lot happened in 2022. Within the organization, we refreshed our executive team, opened two buildings, increased the size of our credit facility while extending it for five years and much more. We did all of this while helping our customers navigate a much tougher economic environment. Our team outperformed and delivered record-breaking sales, profitability and free cash flow while optimizing our inventory position. The key to our success lies in our culture and our commitment to shareholders. We've built an incredible business centered around positive unit economics, repeat customers and a laser focus on financial discipline, all with the intention of maximizing long-term shareholder value. At CarParts.com, we are committed to empowering drivers along their journey and removing the stress from auto repair and maintenance. And to keep delivering on this, our team has continued executing on four focus areas: outstanding customer service, operational excellence, financial discipline and innovation. Number one, outstanding customer service, delivering an outstanding customer experience is the most critical thing we do. Our customers are already seeing a more streamlined experience on the website as well as faster delivery times. Today, we're closer to our customers and our click to delivery times are better than ever. These tangible improvements are part of the cultural shift that started in 2022 at CarParts.com, in which every decision starts with the customer. As a reminder, repeat customers account for over 1/3 of our e-commerce revenues. And as we continue to improve our customer experience, over time, we see an opportunity to build a long-term relationship with our customers, one that puts CarParts.com top of mind and makes us the go-to destination for all their automotive needs. Number two, operational excellence. Since the management team transitioned last year, we have doubled down on efficiency and continued our focus on profitable growth. We are very excited to welcome Michael Huffaker as our new Chief Operating Officer. He comes to us with extensive e-commerce and retail experience at some of the largest companies in the world, most recently, 15 years at Amazon. Michael shares both our cultural and business mindset. and we look forward to him bringing its best-in-class processes to our vertically integrated supply chain and beyond. Michael will provide further details on the operational improvements the team has made shortly. Also, we are pleased with the recent promotion of Stephanie Urbach, the Chief Human Resources Officer. Stephanie's 25 years of HR experience and genuine care for employees have helped us establish a critical foundation for our business. She has implemented significant changes within the HR function and align our practices with our growth objectives. She will now focus on developing existing talent to drive performance globally. Number three, financial discipline. One important highlight is that our business is built on positive unit economics. Our adjusted EBITDA was up over 50% in 2022, and we're currently undrawn on our revolver. The key is focusing on the profitability of every transaction and maximizing gross profit dollars. While revenues and gross margin percentage may fluctuate, our overall goal is to always optimize for dollars. Internally, we like to say, you can't deposit percentages in the bank. In the current environment, we have been very intentional on how we deploy capital with a heightened focus on incremental spend related to headcount. And by reallocating capital from discretionary spend such as upper funnel marketing and branding campaigns into more customer-centric initiatives. Number four, innovation. The path to disrupting our industry is by removing the friction from a notoriously burdensome process. Last year, we launched a new Do-It-For-Me capability, Get It Installed, on our website where customers in select markets can see installation pricing and book an appointment at a certified repair shop. We're excited to announce that we have doubled our bookings since our last call in November, and we are expanding our offering with additional categories. And with that, I would like to turn it over to Michael. Michael, we're excited to have you and welcome to the team.