Steve Moster
Analyst · Tyler Batory. Your line is open
Thank you for joining us on today's call. We are delivered fourth quarter revenue growth of 7.1% that exceeded the high end of our prior guidance range. Our adjusted segment EBITDA improved by $7.2 million versus the 2017 fourth quarter. The higher than expected revenue was driven by GES, although we did see strong throughput on the year-over-year revenue increase. It was lower than we previously anticipated primarily due to the mix of revenue at GES. GES had some real bright spots during the quarter, like strong growth in our revenue from corporate clients, but there are also areas where we missed our margin expectation in some cases due to external factors like labor supply and medical claims. In other cases where quite frankly we had missed opportunities and could have delivered better results. For the full year, our consolidated revenue was essentially flat to 2017, as growth at Pursuit and favorable exchange rate variances were offset by expected negative show rotation at GES. At GES, we continue to strengthen our product and service offerings as we strive to become the preferred global full service provider for live events. Our award winning services are some of the most comprehensive in the industry and we continue to see more clients select us for an expanded array of services. In addition to the increased scope of work our engagement with clients is moving up the value change as increasingly we are participating in strategy and planning discussions. One of the major themes emerging in our space is the need to drive engaging an immersive experiences that events. With an enhanced set of offering and our Global Reach, our teams are delivering unique and seamless experiences for some of the world's leading show organizers and corporate brands. One such example is our engagement with Northwestern Mutual. Following our successful work for its Annual Meeting last year the client expanded our relationship to include a multi-event program, consisting of event strategy, audiovisual and production services. In another instance, we were appointed as a general service contractor for the 2019, occurrence of Sibos a global financial services networking event through a competitive tender process. Our global reach in great track record producing Sibos in North America, enabled us to secure the 2019 event in London, this September. We also continue to gain traction and build market awareness with corporate brand marketers. We're already working with some leading corporate brands like Tableau, Mary Kay, Dell and Janus. And for 2019, we've already won three corporate clients, [indiscernible], a leading medical device company and Genesis. For [indiscernible], we will be providing strategic consulting creative exhibit design and build and logistics movement management services for domestic exhibition program as well as its private client events. And for the medical device company, we will be providing similar services for a 12 show programs supporting its Emergency Health division. In both cases we were chosen based on our global capabilities, creative insight and innovative technology platform. For Genesis, we will be delivering a multi-city corporate event program aimed at training its sales force on the highlights of its newly launched in G70. During this 13-city tour, we will be providing audio and video production for the general sessions and breakout rooms as well as high-end audiovisual equipment for the registration area. Corporate events represent a large and important market opportunity for us and we continue to focus on leveraging our existing capabilities and making smart investments to drive growth at an accelerated pace. One of the key investments we made to facilitate growth in corporate events, was the acquisition of audiovisual production service provider on services. With AV services representing about 50% of the total spend at a corporate event, having this offering in-house has strengthened our value proposition with current and prospective clients. And while we are realizing the benefits of this acquisition as it relates to corporate event market share gains. We still have some work to do to maximize the opportunities it presents more specifically, we are getting better at capacity planning across the U.S. to ensure we're able to deploy the right equipment in the right place at the right time to minimize the cost of cross rentals. We're accomplishing this through-system integration and expansion of our asset base. Historically on services has held a strong footprint in the Southeast. Last year we established a West Coast presence by securing a contract to be the in-house provider at the San Diego Convention Center. And in its next few months, we will be opening a new facility in Phoenix that will enable us to more efficiently service events in Las Vegas and other Western cities. Additionally, we're aligning our AV sales team against the best live event opportunities for our company as a whole. This means moving away from live entertainment projects, which historically have accounted for a portion of on services revenue to enable an even greater focus on corporate events and conferences where we can more effectively leverage our full suite of services. Overall, we've made good progress against our growth strategy this year. As we enter another year where we are facing negative show rotation. We are sharply focused on driving productivity gains, while we continue to selectively invest in key areas that will accelerate our growth in the corporate events and expand our relationship with existing clients. Now, switching gears to Pursuit. Pursuit delivered strong financial performance during 2018 while also undertaking numerous growth projects that will come online later this year. For the full year, organic revenue grew a solid 7.6% despite the impact of forest fires that hurt park visitation during our peak season. Our team did an excellent job of leveraging our recent refresh investments to drive growth and profitability through revenue management initiatives across our attractions and hospitality assets. Our key performance indicators improved year-over-year. We realized an increase in same-store revenue per passenger of 7.7% at our attractions, driven both by a higher effective ticket price as well as increased revenue from our food and beverage and retail offerings. Our hospitality assets also performed well, with same-store RevPAR growth of 2.9%, which does not include our recently refreshed Mount Royal Hotel that opened in July of 2018. I'm pleased to report that guest feedback and reviews for the Mount Royal Hotel have been extremely favorable and the property is already listed as the #2 most popular hotel in the Banff market, according to TripAdvisor. In addition, we have realized significantly higher RevPAR, which was up nearly 30% compared to its pre-renovation performance during the same period in 2016. Pursuit's strong performance this year is a testament to our Refresh Build, Buy strategy and revenue management initiatives, which continue to add scale to the business while driving high returns. In continued support of our strategy, we have many projects underway across Pursuit's various collections that will accelerate our growth in 2019 and beyond. In the Alaska collection, we are preparing to open 36 additional rooms this season at the Seward Windsong Lodge, which increases our bed base near our popular Kenai Fjords boat tour attraction. In the Glacier collection, we are in the final stretches of constructing a new RV park, and cabin village in West Glacier that will open in July. This RV park is ideally situated at the west entrance of Glacier National Park, and adjacent to our existing amenities in West Glacier, which include various dining and retail outlets. In the Banff Jasper Collection, we have a number of refresh projects taking place primarily in the Jasper market. One is the reimagining of our 32-room Glacier View Inn at the Columbia Icefield, which will be rebranded and renovated to provide a premium all-inclusive hospitality experience. Our overnight guests will enjoy exclusive activities at our nearby Glacier Adventure and Glacier Skywalk attractions, along with unique dining experiences and entertainment. Further north in Jasper, near our Maligne Lake boat tour attraction, we are investing to upgrade our food and beverage offering at both Maligne Canyon and Maligne Lake. The new Maligne Canyon wilderness kitchen will offer a new smokehouse-inspired menu, with views of the scenic Maligne River. And at the Maligne Lake Chalet, we will be introducing a fantastic new indoor, outdoor dining space for guests to enjoy a special meal or cocktail with an incredible view of picturesque Maligne Lake. Finally, in the FlyOver collection, we are underway with some great improvement to the exterior structure of FlyOver Canada. We have a prime location at the end of Canada Place peer in downtown, Vancouver. We're making improvements to provide a better sense of arrival for our guests, along with the addition of new dining and retail space. Additionally, our new FlyOver Iceland attraction is on track to open this summer. With the film footage captured and construction almost complete, we are excited to unveil this fantastic new attraction. The building looks stunning and it's already getting great feedback to the local community and press. We look forward to replicating the success we had at the FlyOver Canada. In summary, it was a strong year of progress against our strategy at Pursuit. And with multiple growth drivers in place, we are looking forward to an even better year in 2019. And we continue to actively pursue additional organic growth projects and acquisitions to continue to scale Pursuit's high-margin collection of iconic experiences. And now, I'll turn it over to Ellen to provide more color on our financials. Ellen?