Paul B. Dykstra
Analyst · Sidoti & Company
Thanks, Joe, and thanks to all of you for participating in today's call. We appreciate your continued interest and support of the company. I'm pleased to report that our third quarter income before other items of $0.69 per share was better than our prior guidance, reflecting stronger-than-expected performance from our Travel & Recreation Group and in-line performance from our Marketing & Events Group. Consolidated revenue for the quarter was $236.5 million with operating income of $24.6 million. As expected, year-over-year results were impacted by significant negative show rotation in our Marketing & Events group of about $70 million in revenue during the quarter but the team worked diligently to minimize the impact of the lower revenues on operating results and posted solid results for the quarter. Travel & Recreation Group also turned in a very good performance, with all 3 of its business units posting higher revenue and operating income as compared to the 2012 third quarter. Now, I'll cover some highlights for each business group before turning the call over to Ellen, who will discuss our financial results in more detail. Marketing & Events Group maintained a strong focus on sales and marketing activities to retain existing business and generate new business and on improving U.S. profit margins through a more efficient service delivery network and rigorous labor management. As I have previously indicated, we set a goal to increase the operating margin of our Marketing & Events Group, 2% in 2012 to 2.5% in 2013. In order to deliver this 50-basis point margin improvement in a down rotation year, a lot of things needed to turn out right for us. While not everything has gone our way this year, it's important to recognize that confronting challenges are part and parcel of running a business and it's our job to stay in the batter's box and not be afraid to swing the bat. It's how you respond to those challenges that defines what an organization is all about. While we've taken a few strikes this year, we've also hit a fair number of doubles and triples that has positioned us for improved operating results this year and beyond. We expect to be able to deliver on our 2.5% operating margin goal this year, with continued improvement in 2014 and beyond. I am proud of the team for maintaining a diligent focus on our key initiatives throughout the year to make this happen. As it relates to business development, we successfully secured renewals with a number of our larger customers in the U.S. and internationally and, in several cases, the renewal contracts included additional business from those customers. We recently reached an agreement to extend our partnership with the Advanstar, a leading event and marketing services business focused on the fashion, licensing, life sciences and power sports industries. For a number of years, we have produced Advanstar's MAGIC Marketplace event in Las Vegas. This event takes place twice each year, with each occurrence connecting more than 5,000 fashion brands with over 65,000 visitors around the world, across exhibit space that exceeds 1 million square feet. We've also produced Advanstar's ENK events in New York and its brand licensing show in the U.K. With this renewal, Avanstar is also awarding us additional business beginning in 2014, including its project show and its U.S. brand licensing show, 2 nice competitive takeaways. Our ability to bring creative solutions and innovative ideas to Advanstar's events was key to this win. We also extended our contract with ICSC, the premier global trade association of the shopping center industry to produce its events through 2017. And we picked up ICSC's Florida and Texas events, which were previously produced by a competitor. Another major show organizer, Penton Media, has renewed GES as its official services provider through 2018. GES has partnered with Penton for more than 25 years and the new contract covers 10 shows, including Natural Products Expo, West & East WasteExpo and LDI. Penton portfolio leverages GES's innovative suite of technology tools, sustainable products to deliver leading-edge solutions that make their events meaningful and valuable for their exhibitors. On the corporate accounts side, Boehringer Ingelheim, a leading international pharmaceuticals company, extended its master services agreement with GES. This agreement now runs through 2016 and includes most of the U.S., and international business for Boehringer's oncology group. We also continue to win and renew business internationally. PennWell Corporation, a leading international exhibition organizer, selected GES to deliver contracting services for all of its events in the Middle East for the next 2 years. The shows in the contract include Avionics International and the offshore Middle East 2015 Expo, among others. This award expands our share in the growing Middle East market. With the addition of PennWell's events, GES will now deliver more than 50 shows a year in the United Arab Emirates. GES also secured a 4-year extension with i2i Events Group, a leading global events company, to provide a broad scope of services, infrastructure and logistics in the U.K. The scope of the contract over the next 4 years is likely to be the largest events services contract ever signed in the U.K. These are but a few examples of the great job being done by our sales and marketing team to extend our relationships with current customers and to win new business that bolsters our market share. Our intense business development efforts, coupled with superior customer service and leading-edge technology are the catalysts that are attracting new business, both domestically and internationally. We are pleased with the progress that is being achieved. On the expense side of the ledger, we continue to make measurable progress. During the third quarter, we continue to rationalize our service delivery network to increase efficiency and lower cost. During the quarter, we sold our New Jersey facility that housed our Northeast operations for $12.7 million. We will relocate to a more efficient leased facility in the same market during the fourth quarter. Also during the third quarter, we relocated our Baltimore, Washington D.C. area operations into a more efficient facility in that market. From 2008 to 2012, we reduced our U.S. facility footprint by nearly 1/3 and realized a net reduction in annual U.S. facility cost of almost $7 million. We expect the changes made in the service delivery network to benefit 2013 U.S. segment operating income by more than $4 million, as compared to 2012. Excluding the onetime gain in related move cost, the ongoing annualized run rate savings are closer to $600,000 in comparing this year to 2012. Much has been accomplished in our U.S. margin improvement initiatives to this point, and we will continue to strategically target areas of improvement. With the final phases of the East Coast network changes underway, our focus has shifted to our West Coast operations. Additionally, we continue to put into place tools and training to help our operations and account managers more effectively manage our labor. We'll continue to improve our cost structure and remain committed to increasing the operating margins of the Marketing & Events business to their historical levels. As it relates to our touring exhibitions, Harry Potter, The Exhibition just completed a record-breaking run in Tokyo, where more than 420,000 visitors experienced the exhibition. Based on its ongoing success, we reached an agreement with Warner Bros., to extend its original 5-year tour by another 3 years. Additionally on September 28, we opened our new Earth Explorers exhibition, which was created in partnership with National Geographic. It is currently on display at the Science Center of Iowa. Earth Explorers is the third new touring exhibition that we launched this year. The other 2 include Alien Worlds and Androids, which is currently on display at the Rochester Museum and Science Center in New York; and Camp Ice Age, which finished its premiere run at the Mall of America in Minneapolis. Let me now transition over to the Travel & Recreation Group. Travel & Recreation Group posted strong results for the quarter that exceeded our prior guidance. The momentum that we experienced in the second quarter, prior to the massive flooding in Alberta, picked up steam again during the third quarter. All 3 of our operating units, Brewster, Alaska Denali Travel and Glacier Park reported increased revenue and operating income as compared to the third quarter of 2012. These improvements were driven by greater visitation to our attractions and higher occupancy rates at most of our lodges and hotels. Brewster recovered nicely from the flooding that occurred in late June and delivered solid growth across the majority of its lines of business. I'm also happy to report the construction of Brewster's new Glacier Skywalk attraction is now essentially complete and the breathtaking visitor experience that we had envisioned is coming to life. We began offering tours for the media and travel industry professionals earlier this month and the feedback has been very positive. We believe that the Glacier Skywalk will soon take its place among the leading iconic attractions in North America. At Glacier Park, we're on pace for a record year. RevPAR for the third quarter was up across all properties, both in-park and out-of-the-park. And we continue to experience significant year-over-year growth at Grouse Mountain Lodge, resulting from our refreshed efforts. As Ellen will discuss in more detail shortly, we had a slower than expected start with Grouse post acquisition that the renovations we completed earlier this year, combined with our sales and marketing efforts, are paying off with strong revenue growth and profit margins. The St. Mary Lodge, which was our other acquisition within the Glacier Park business unit, is also performing well and is meeting the expectations we set forth at the time of purchase. St. Mary is ideally situated at the eastern end of the iconic Going-to-the-Sun Road, which is one of the main attractions within Glacier National Park. In addition to Grouse Mountain Lodge and St. Mary Lodge, we also own 3 other properties adjacent to Glacier National Park, mainly Glacier Park Lodge, which is located near the Amtrak station on the east side of the park, the Prince of Wales Hotel, which is situated on a Canadian side of the park, with awesome views overlooking Waterton Lake, and the Stewart Motel, which is an in-holding within Glacier National Park, adjacent to the Lake McDonald Lodge. As you may know, Glacier Park also operates 5 properties within Glacier National Park under a concession contract with the U.S. National Park Service. In mid-August, we announced that our term as a concessionaire will expire at the end of 2013. We greatly appreciate the opportunity to have worked with the U.S. National Park Service to provide an exceptional experience to Glacier National Park visitors. And although we would've preferred to retain the concession operations as part of our Travel & Recreation portfolio, this disappointment is mitigated by the fact that we will receive cash payments of approximately $30 million when our contract expires. These payments to be made by the National Park Service and the new concessionaire should be received in January 2014. Ellen will provide some additional detail regarding our revised outlook for the Glacier Park business unit as a result of the contract expiration. With that, I'll turn the call over to Ellen for a more detailed review of our financial results and guidance. After Ellen's prepared remarks, I will provide some additional updates, including an update on our strategic review. We'll then open up the call for your questions. Ellen?