Joe Megibow
Analyst · Wedbush Securities. Please go ahead
Thank you and good afternoon everyone. With me on the call today is John Legg, our Chief Operating Officer; and Chief Financial Officer, Craig Phillips. Following our prepared remarks, we'll be happy to take your questions. On behalf of the entire Purple organization, I want to extend our sympathies to everyone affected by the COVID-19 pandemic and express our thanks to the health care providers', first responders and essential workers on the front line supporting our communities. Throughout this evolving situation, we have diligently worked to ensure that we can continue operations while ensuring the safety of all of our employees which has required significant changes in how we operate including work from home, reconfiguring our facilities, protective equipment, temperature checks and large-scale frequent sanitation. We have also sought to find ways to give back. We have created new discounts for first responders', health care professionals and even our truckers who keep our products moving and keep food and supplies in our homes. We partnered with the brands for better coalition committing 10% of net proceeds in April raising more than $250,000 toward the production of approximately 1,000 relief beds made in our facilities. And finally, we designed and just launched a bespoke Purple face mask leveraging many of the innovations from our successful premium pillows, bringing comfort and functionality that exceeds CDC guidelines to our customers and our employees alike. Now on to recent performance. We are very pleased with our first quarter results which showed significant improvement year-over-year despite the challenges created by COVID-19. We entered 2020 with a lot of momentum in our business and with sound strategies in place to drive another year of strong revenue and adjusted EBITDA growth. Our initial plans involve robust expansion in the number of wholesale partner doors primarily during the first half of the year combined with an acceleration in DTC channels including the opening of additional company showrooms. The first quarter started well including a successful President's Day weekend selling period at retail and online. February was also highlighted by the launch of our partnership with Raymour & Flanigan, the Northeast largest furniture retailer with 138 stores across several states. And we were on schedule in bringing our 6th Max manufacturing machine online in March. When we reported fourth quarter results and outlined guidance for 2020 on March 9, the general concern about the impact from COVID-19 was largely related to potential supply chain disruptions and that demand at the outbreak of the virus in the U.S. was in its early stages. The situation changed rapidly as the number of reported cases quickly increased resulting in the President declaring a national emergency on March 13 and many states requiring nonessential businesses to close and individuals to shelter at home soon thereafter. The measures to help slow the spread of the virus significantly altered everyday life for most Americans and disrupted commerce across the country for many companies. Purple was not immune as more than 80% of our wholesale partner doors closed along with our three company showrooms in California over the last two weeks of the quarter. We also experienced a brief slowdown in our digital sales in mid-March as consumers stocked up on food and other necessities needed to weather a prolonged home confinement. We reacted quickly to the changing environment and immediately took action to further safeguard the health and well-being of our team members, enabling employees to work from home where possible and practicing social distancing and increasing sanitizing standards in our manufacturing facilities and distribution centers. At the same time, we took advantage of our vertically integrated business model to adjust production schedules to match current demand, allowing us to convert finished goods back to cash as well as temporarily furloughing more than one-third of our labor force. We also took additional steps to preserve liquidity including deferring executive and board compensation putting all investments in capacity and showroom expansion on hold and amending our credit agreement to allow payment in kind of our entire interest payment for the first and second quarters of 2020. Despite a very difficult backdrop over the last few weeks of March, our business performed very well in Q1 with revenues increasing 46% to $122.4 million, gross margins improving 280 basis points and adjusted EBITDA up 71% to $10.6 million over Q1 2019. As the second quarter got underway and much of the country adapted to the new normal, we pivoted the majority of our resources to our digital business and have capitalized on the accelerated shift toward online purchasing. During April, we experienced a dramatic spike in online demand for a lineup of mattresses as well as our ancillary products led by seat cushions pillows and sheets. For the month of April DTC orders were up more than 170% to approximately $54 million compared with April 2019, more than offsetting the significant year-over-year decline in wholesale sales as the majority of our partner stores either remain closed or still experienced steep declines in traffic. That said, we have started to see an increase in weekly wholesale orders on a sequential basis, which is an encouraging sign that demand for our brand in the wholesale channel remains strong despite the challenges facing physical retail. The increase in DTC orders allowed us to work through a substantial portion of the inventory we had on hand at the end of March and generate a meaningful amount of cash in April, along with the collection of the majority of our wholesale partner receivables under existing contract terms and our cash preservation actions cash and cash equivalents increased $36.1 million or 137% to $62.5 million at April 30 compared with $26.4 million at March 31. To meet the higher-than-expected DTC demand we are experiencing, we recently ended the temporary furlough for our manufacturing personnel along with the majority of our corporate employees and have accelerated completing our work on our Max 7 machine which is on track for launch later in May. The addition of Max 6 and Max 7 will increase our overall mattress capacity year-over-year by approximately 40%. As of this week, we are operating our facilities at full current capacity, as we rebuild stock levels and prepare for the upcoming Memorial Day promotional period. We are very pleased with the strength being exhibited by our DTC business, which we believe underscores the growing awareness and affinity for our branded products and reflects the work we've done enhancing the shopping experience on purple.com. While we are cognizant of the uncertainty surrounding retail as well as the overall economy, we are cautiously optimistic about certain near-term growth prospects and are planning accordingly. For example, while we postponed capacity expansion as previously mentioned given the recent strength, we are moving forward with negotiations on a new manufacturing facility on the East Coast and we'll be ready to move quickly as we continue to see our business trends stabilize. While we are not providing an updated outlook at this time, I do want to share some thoughts on the status of our key initiatives, product innovation, omni-channel retailing, organizational effectiveness and brand development. Starting with product innovation. We have seen significant growth in our newly launched products from the end of last year including our premium Harmony Pillow, our innovative new foundation, our upgraded platform base and our upgraded protector. We also just updated our original Purple Pillow with boosters that finally make this unique pillow height adjustable for any sleeping position. With people spending more time at home, we have also seen significant increase in demand for our innovative seat cushions as well as our bedding. In total, we have seen the share of our business from non-mattress products, nearly doubled since the beginning of the year which brings us to omni-channel retailing. We made significant progress in improving our site commerce and site merchandising capabilities last year, which has continued into the beginning of this year. For example with the new demand signals, we identified for non-mattress products, especially seat cushions, the team was able to pivot our site content structure and merchandising incredibly quickly, including building new bundles and offers, which really demonstrates how much more agile and mature we are becoming. And the larger initiative of redesigning and re-platforming the site continues to be in progress and is still planned for launch later this year. For our owned-retail showrooms, we continue to see strong performance prior to COVID-19. Somewhat promising is that in our factory outlet in Utah and our showroom in Utah headquarters, we have seen a consistent upswing through the back half of April following a drop in sales of more than 50% as shelter-at-home swept across the nation starting in mid-March. We believe that our focus on cleanliness, for example using sheets, which we regularly launder on our displayed mattresses and placing sanitizing dispenser stations throughout each showroom have helped maintain customer confidence. We were fortunately ahead of the curve with these measures having launched them late last year. While we have paused any showroom expansion during the crisis, we expect that there will be attractive opportunities for additional showrooms later this year. As to organizational effectiveness, this continues to be an important focus given our incredible growth. We have expanded to nearly 1,000 employees while maintaining G&A as a percentage of revenue in the mid single-digit range and we continue to improve processes and efficiencies as we mature. Most importantly, we have been able to maintain productivity alongside doing everything we can to provide safe clean working environments for those employees who continue to work in our manufacturing and warehousing facilities. And as an example of the resourcefulness of the team, as we assess this new environment, we were able to retrain the majority of our furloughed showroom employees and move them into sales roles in our now 100% work-from-home contact center, expanding them into commerce over chat where they have been able to drive sales that more than offset the lost business from the showrooms. Finally with brand development, we have continued to flesh out the team, adding some incredible talent on the creative side as well as recently hiring our new VP of acquisition and retention. We continue to evolve the focus of our brand onto the premium nature of our products as well as the unique technology and benefits that the Purple Grid and Hyper-Elastic Polymer provide. I'll now turn it over to Craig who will review the financials in more detail.