Mark Joslin
Analyst · Baird. Go ahead
Thanks, Pete. I'm going to provide some financial highlights of our results for the quarter and year, and then comment on 2021 and how we see that rolling out at a high level. First the fourth quarter, in case it wasn't clear from Pete's comments how we felt about our fourth quarter performance, I'll start with my own perspectives. If you were somehow able to hire Michelangelo to paint a picture of the perfect quarter, it would look a lot like our fourth quarter. Phenomenal sales growth, significantly improved gross margin, and low expense growth relative to the level of sales and gross profit growth, resulting in double the operating margin from a year ago and operating income that was on the cusp of three times last year. Add to that improved working capital management, strong cash generation, very low leverage year end ROIC of almost 40% and execution on two strategic acquisitions and the end up with a kind of quarter that for me at least is a once in a career event. Yes, COVID inspired home confinement and favorable weather conditions helped supercharge industry demand. But the ability of our team to execute through all the challenges and frenzy and stay focused on meeting our customer’s needs as they've done all year long has been remarkable. And as Pete said, very humbling to us, we truly appreciate all of the efforts in response to adversity, our team has demonstrated. A couple of highlights of our financial results starting with the acquisitions, as I mentioned on our third quarter call acquisitions added the expected 4% to our top line in Q4 and had a diluted impact on operating income. This is because these businesses are predominantly northern markets focused and have a lower gross margin profile relative to the rest of our business. I'll discuss how we expect these businesses to impact our results in 2021 in a few minutes. Focusing on our base business results, our gross margin was up 90 basis points in the quarter, which was primarily the result of volume based incentives earned from manufacturers given our performance for the quarter and year. For the year, these volume incentive gains were offset by lower margins from the sales of big ticket items as we've discussed all year, resulting in our 20 basis point decline in gross margin for the year. Moving to expenses, as we've discussed on past calls, and in our release significantly higher performance based compensation impacted our results for the quarter and year. These costs were up $12 million for the quarter and $44 million for the year compared to last year. Excluding incentive cost increases our base business expenses were up 5% for both the quarter and year, which is remarkable given our sales growth. As Pete mentioned, this demonstrates the success we've had from expanding the use of our POOl360, B2B platform and other capacity creation initiatives as well as reduce spending on discretionary items. Incentive-based compensation is an important part of our culture of rewarding our employees for the value they create, while keeping our fixed costs trim when times are tough. The merits of this model are apparent in 2020 where both stockholders and employees shared in the company's substantial success proportionately. About 15% of total operating income was earned by employees through these incentive systems in 2020, providing substantial pay for performance for our employees, but leaving the bulk of the gains in the business. Our incentive pay opportunities exist for employees at all levels. And for 2020 included $.5.5 million earned by our hourly employees who work on the front lines of our organization, primarily in customer fulfillment and logistics roles, which are very important to our success and in 2020 carried an unprecedented set of challenges. About half of these employees are in the maximum $2,400 cash award for the year. Moving down to operating income, the leverage we generated from expense management resulted in a more than doubling of our base business operating margin in the quarter from 4.5% last year to 9.7% this year, resulting in a tripling of our operating income from a year ago. On a year-to-date basis, our operating margin climbed 120 basis points to 12%, which is a new high for us. On the tax line, we benefited from option exercises that reduced our tax rate by $6 million or $0.15 per share for the quarter, and $29 million or $0.70 per share for the year. Excluding this, our tax rate for the year was just over 25% similar to what we've done in the past, and for now at least what we expect for the future. Moving to our balance sheet and cash flow statement, there are a few things here I'd like to point out. First, growth in our primary operating assets over last year with total net receivables up 28% and inventories up 11% reflects our business growth, additions from acquisitions and improved asset management throughout the course of the year. For receivables we ended the year with DSO or day sales outstanding of 26 and a half days, an improvement of 9% from 29 days last year, while we improved inventory turns 19% from 3.2 times last year to 3.8 times in 2020. Combined with our exceptional earnings growth, these improvements helped us achieve an all time high ROIC return on invested capital of 39% this year, compared to 29% last year, and cash flow from operations that was 108% of net income. Other highlights here include our prioritization of cash use for acquisitions, on which we spent $125 million in 2020 for the four businesses we've discussed. We've also returned money to shareholders through dividends, which is $92 million, we're up 10% over the last year and through share repurchases, which were $76 million for the year. Doing that we still ended up with debt, which was down $95 million year-over-year. Our year end leverage was virtually half of what it was a year ago, at 0.86 times compared to 1.61 times a year ago, giving us tremendous amount of financial flexibility. Despite being below our target leverage range of one and a half to two times our capital allocation priorities remain unchanged for the foreseeable future. Turning to our expectations for 2021, I'll start with our fully diluted share count estimate by quarter excluding any potential share repurchases. For each quarter, except the first I'll give you two numbers our estimates for the quarter followed by year-to-date. For Q1, 40,992,000 shares, for Q2 41,128,000 shares and for year-to-date 41,000,083, for Q3 41,000,215, year-to-date 41,000,135 and for Q4, 41,000,297 and year-to-date of 41,000,150. Now let me give you some added color on our 2021 guidance. You notice that we have a fairly wide EPS guidance range reflecting more and certainly uncertainty than usual in the year ahead. First on the list is weather, which given the warm and dry conditions we experienced in most of our markets for much of 2020 will likely be a headwind in 2021. The impact of COVID on stay at home trends, including consumer spending on home living and entertainment was of course a very positive influence on our business that started midway through the second quarter and accelerated throughout the balance of the year. Those trends are continuing and we expect to start off 2021 with demand conditions similar to our ending in 2020 and which could carry us well into the year. How those conditions evolve in the back half of the year where we have strong comps from 2020 remains to be seen although we are optimistic about the long-term implications for our business. The heightened demand we are experiencing as well as COVID impacts to both carriers and suppliers could disrupt our supply chain. We managed to work through supply issues in 2020 to minimize the impact on our business and our building inventory out of the 2021 season to help mitigate some of this risk. Industry capacity is another potential concern given particularly in the peak seasonal second and third quarters. All of these issues create uncertainty in our outlook, particularly in the back half of the year. For sales we expect the greatest growth in the first half of the year, particularly the first quarter, with less favorable comparisons in the back half of the year, including a likely decline in Q4 if the weather is not as favorable or demand slows. Overall including acquisitions, which we expect to add 4% to 5% to base business growth for the first three quarters. Sales growth is projected to be in the upper single-digit range or even low double-digits for the entire year. Specific to our 2021 gross margin, there are three issues here, which impact our historical, normal flat gross margin expectation for the year. Similar to last year, we expect greater sales mix of big ticket items with lower margins, particularly in the first half of the year. Second, vendor volume incentives that offset lower big ticket margins in 2020 are likely to be a headwind in 2021, as some tiered vendor incentive programs reset off last year's high volume levels. Finally, our 2020 acquisitions came with substantially lower gross margin than our existing business, which longer term is an opportunity for us. Altogether, we could see gross margins declined 20 to 40 basis points for the year with margin gains early, followed by increasing declines as we move through the year. Moving down to our expectation on operating expenses for the year, we have opposing forces of work here. The level of business activity we have experienced and expect as well as the deferral of hiring needs throughout the 2020 season has created some greater than normal staff growth needs heading into the 2021 season. At the same time, our expenses should benefit significantly from a decline in incentive based compensation costs of $30 million to $35 million in 2021, with higher year-over-year costs in the first quarter, and declines in the ensuing quarters. As noted in our release, we also anticipate a $4.5 million or $0.11 benefit in the first quarter, from vesting of restricted stock and options that will expire if not exercised. We don't attempt to forecast other ASU tax benefits for the year. Finally, after pausing capital spending early last year in response to COVID, we expect to resume new location development adding eight to 10 new sales centers in 2021 with capital spending, returning to our historical range of approximately 1% of sales. In summary, there are a number of moving parts to our expectations for 2021. But we are confident our team will respond and we will see solid growth and execution for the year. Operator, I'll turn it back over to you to begin our question and answer session.