Shacey Petrovic
Analyst · Morgan Stanley. Your line is now open
Thanks Mike. The team and I are excited about the great momentum we have coming out of 2016 and we are already off to the races in 2017. Insulet competes in a large, growing, and underpenetrated market and we've had success capitalizing on this market opportunity evidenced by the robust revenue growth we achieved this past year and we will again deliver strong revenue growth in 2017. We ended 2016 with an estimated worldwide installed base between the 105,000 and 110,000 active users, which represents a worldwide increase of more than 25% over 2015. Year-over-year we grew our U.S. installed base by approximately 15% and our international installed base by more than 50% with our mixed now about 60% to 65% in the U.S. and 35% to 40% international. As a reminder, our installed base is an estimate due to the fact that close to half of our U.S. sales and most of our international sales are through a third-party distribution channel. As I mentioned on our last call, we did encounter some noise in the U.S. market in Q4 around the approval of 670G. While this caused a slight distraction, it was not a disruption. This noise simply lengthens some patient decision-making processes, which resulted in slower conversion rate from an interested patient to product shipment. In 2016, our growth in new patient starts over the growth in new patient starts in 2015 was 13%. While we had a stated goal of 20% compounding growth, this represents more than 15,000 new patients in 2016 compared to approximately 13,000 new patients in 2015. Because of OmniPod's recurring revenue model and because in any given quarter, new patient starts equates to about 10% of U.S. revenue, this conversion delay did not meaningfully impact our U.S. revenue finish. Our approximate 15% U.S. installed base growth for 2016 or our strong outlet for 2017. In 2017, we will continue to drive great year-over-year growth and expect our U.S. installed base to again increase by approximately 15%. Coupled with exciting and fast-paced growth internationally, we once again expect our global installed base to grow approximately 20% year-over-year. Due to a recurring revenue model, the growth in installed base as opposed to compounding growth in new patient starts is much more indicative of revenue growth. Our 2017 U.S. OmniPod growth will be driven by continued commercial execution focused on three things. One, leveraging our expanded market access team and clinical data to improve customer access through private payers and Medicaid plan. Two, U.S. sales force expansion and a targeted patient awareness campaign. And three, continuing to raise the bar for customer care and a world-class customer experience. First, our expanded market access team is using the strong clinical data published last year to secure and expand coverage for OmniPod. As you'll recall in 2016, there were three publications in peer-reviewed scientific journals demonstrating the clinical and quality of life benefits associated with OmniPod. This growing body of evidence has proven to be impactful with payers and in 2016, our team added 15 million covered lives through Medicaid and Managed Medicaid plans across the U.S. These efforts will accelerate in 2017 with continued focus on Medicaid, regional private payers, and other avenues for securing access and reducing hurdles for new customers to get OmniPod. These initiatives both to continue to build a strong foundation of clinical data for OmniPod as well as to use the data to drive expanded coverage will continue in 2017. This year we plan to once again have a number of peer-reviewed publications evaluating OmniPod's critical role in reducing the burden of diabetes, including data on our OmniPod Horizon Automated Glucose Control System, OmniPod data from large robust registry studies, and OmniPod real-world use data. This real-world use data will complement our unique pay-as-you-go business model advantages to demonstrate OmniPod's value to payers. Second, at the beginning of this year, we expanded our U.S. sales team by 20%, strengthening our field particularly in areas where we have strong market access and in some previously uncovered geographies. We are arming this expanded team with the right messaging and tools to continue to drive new patient starts and growth in clinician utilization. The sales team is delivering a strong message highlighting OmniPod's positive impact on quality of life and reduction of the burden. The data published just a few months ago demonstrating OmniPod's remarkable ability to reduce diabetes distress and improve quality of life coupled with OmniPod's dramatic reduction in burden is resonating with our clinician. OmniPod offers the ability -- the potential to reduce the number of required steps for insulin delivery by almost 50% compared to tubed insulin pump and by a whopping 86% compared to multiple daily injection. OmniPod significantly reduces burden for people living with diabetes and this results in better compliance which drives improved quality of life and improved outcome. The sales team also remained focused on implementation of Insulet Provided Glooko in our targeted offices. We now have more than 30,000 Podders using Glooko, that's almost half of our U.S. installed base. And this tool continues to drive increased utilization among our clinician with Glooko offices averaging a fivefold increase in OmniPod prescription post-implementation. This valuable resource is helping our Podders and their care teams gain insights to improve their diabetes management and its demonstrating to clinicians the positive impact that OmniPod can have on their patients' compliant and glycemic control. In addition to an expanded field presence with stronger clinical messaging and great tools like Glooko, we're also expanding our patient awareness effort. We're pursuing a targeted digital direct-to-patient campaign to highlight OmniPod's quality of life improvement and ability to reduce diabetes burden. Over the past year we've seen a significant increase in unaided patient awareness following our rebranding. This increased awareness was also associated with increased activation of those patients to take some form of action, like speaking to their doctor or requesting an OmniPod demo kit. Our focus is on generating awareness and activating patients in select geographies where we have strong clinician support and solid coverage. These commercial investments in clinical data, sales force expansion, and awareness will drive demand and growth in 2017. Finally, in 2016, we significantly improved the OmniPod customer experience and this is an area where will continue to raise the bar in 2017. This past year we focused on measuring and improving our customer experience through reduced turnaround time from lead to shipment, customer satisfaction surveys, and improve new patient training. We delivered an impressive result with standardization of improved training tools, a meaningful reduction in turnaround time from qualified lead to shipment, and in Q4, 96% of our customers indicated that they were very satisfied with customers -- with OmniPod's customer care. In the coming year, we will continue to drive a world-class customer experience through the launch of an innovative online patient training portal, automated benefits investigation tools, and the launch of our financial assistance program. Lastly, expanding and strengthening our footprint in international markets will continue to be an important factor in our growth. Our focus is on both expansion and penetration in international markets. Today we are in less than 20 countries across the world and we're primarily focused in North America and Europe. While our near-term growth will come from the markets we are in today, over the medium to long-term, we see the geographic expansion and continued robust growth for OmniPod. In 2016, our international installed base grew by more than 50%, reflecting remarkable performance across our market. In addition to our strong commercial execution and international expansion, we've made significant headway in our innovation roadmap. We've had particularly great progress with OmniPod Dash, our Bluetooth connected platform to provide our customers with a modern intuitive touchscreen PDM and more data and functionality on their mobile phone. We are excited about this new system and how it will benefit Podders. Over the last few months, we completed the majority of our development work, had a very positive pre-submission meeting with the FDA and started our human factors work. We remain on-track to debut this platform at ADA in San Diego in June and to launch later on this year. Dash is the platform for our innovation roadmap including our OmniPod Horizon Automated Glucose Control System. OmniPod Horizon will incorporate CGM data from Dexcom's G5 G6 sensors to automate insulin delivery, reduce burden for our user, and deliver the first on-body hybrid closed loop system. We are currently in clinical trials for Horizon and we completed two IDE studies in 2016, including 34 adults and 24 children down to age six. We are incredibly excited by the early results of the trial, which demonstrated excellent glucose control and tremendous promise to make a significant impact in the market. And just a couple weeks ago, our first data was presented at the 10th International Conference on Advanced Technologies & Treatments for Diabetes. Dr. Bruce Buckingham, Professor of Pediatric Endocrinology at Stanford and principal investigator of this study shared impressive results, highlighting the system's improved glucose control, timing range, and reduction of hypoglycemia. OmniPod U200 and U500 concentrated insulins are also being developed on our Dash platform in partnership with Eli Lilly. These programs are on-track with U500 formative human factors work and clinical trial enrollment complete and U200 technical and clinical trial design work well underway. And lastly, we're making great progress within our Drug Delivery business. Similar to our diabetes franchise, the opportunity within Drug Delivery is enormous. We recently extended our agreement with Amgen, which reflects the strength of our partnership. The Neulasta on-body injector leverages the Pod's precise dosing capabilities to provide better delivery and better outcomes for physicians, payers, and patients. There are a number of other opportunities in our pipeline exploring OmniPod's impact on simplifying the user-experience. Our OmniPod platform has the ability to improve the experience for patients and drive better adherence and improved outcomes and we're working with our pharmaceutical partners to capture this broader market opportunity. In summary, we are on a very exciting trajectory and we're so proud of the team's hard work to get us where we are today. OmniPod, whether used by people living with diabetes or to deliver a novel medicine like Neulasta, allows our users to feel more confident to live more normal life and to experience improved quality of life and improved outcome. Our innovative product development pipeline will accelerate adoption over the near and long-term and will drive sustainable and profitable growth. And I look forward to sharing with you our progress during what will be an exciting 2017. So, with that I will turn the call back to Pat.